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Summary of reviewsKyotoya offers a highly favorable experience thanks to its excellent location and charming atmosphere. Situated near Takeo Onsen Station, it provides easy access to key attractions and conveniences, making it ideal for travelers arriving by train or car with ample parking available. The calm environment, coupled with immediate access to the bustling hot spring area and nearby attractions, ensures guests can explore and enjoy the local culture effortlessly.
Despite the absence of breakfast and dinner services, which were halted due to the COVID-19 pandemic, guests can still enjoy free coffee in the welcoming lobby. Although meal arrangements are up to the visitors, nearby restaurants come highly recommended by the helpful staff, ensuring that culinary needs are met. The staff's proficiency in English and their kind, accommodating nature further enhance the positive experience, providing personalized and thoughtful service that leaves a lasting impression.
Kyotoya's rooms are spacious, clean and tastefully decorated in a traditional Japanese style, blending historical charm with modern comfort. Guests appreciate the serene atmosphere, comfortable futons and the meticulous housekeeping which includes daily replenishment of items like teapots. The public bath facilities with their ancient style and notably smooth and silky water, are particularly praised for their cleanliness and relaxing experience.
The hotel's staff consistently receive high marks for their warm, welcoming and supportive service, which significantly enhances the overall comfort and guest experience. They go above and beyond in creating a pleasant atmosphere, offering helpful recommendations and maintaining a clean environment.
While the free Wi-Fi service could use improvement, particularly in guest rooms and some amenities like the air conditioner and water pressure have minor issues, these do not detract significantly from the overall positive experience. The comfortable bedding and the inviting ambiance contribute to restful nights and a cozy stay.
Offering good value for money, Kyotoya provides a delightful blend of retro charm and modern conveniences, making it a charming choice for travelers seeking traditional Japanese hospitality with modern comforts in the heart of Takeo Onsen.
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