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Summary of reviewsHotel Il Cervo, SPA & Wellness, Bike Hotel in Tarvisio is highly praised for its picturesque and serene location, offering breathtaking views of the mountains and valleys. It is ideally located near ski lifts and cross-country trails, making it a prime spot for winter sports enthusiasts. The hotel's proximity to the town center, combined with a quiet atmosphere, is a standout feature, along with its spacious rooms and large bike storage. The on-site wellness and spa facilities, which include a large pool, are particularly appreciated by guests, especially on rainy days.
The breakfast at Hotel Il Cervo is highly acclaimed for its diverse and abundant buffet, offering a rich Italian experience with plenty of sweet and savory options, including numerous cakes. While some guests suggest minor improvements, the overall feedback is very positive with the breakfast often surpassing standard expectations.
Dining experiences at the hotel receive mixed reviews. Many guests enjoy the delicious and authentic Italian meals at the in-house restaurant, noting good quality and reasonable prices. However, some guests find the dinner options limited and unappetizing with several criticisms of the quality and preparation of the food.
The rooms at Hotel Il Cervo are appreciated for their spaciousness, cleanliness and stunning views from balconies. Family-friendly options include rooms with mezzanine levels and multiple bathrooms. While the overall accommodation is pleasant with friendly staff and panoramic vistas, some guests feel that the rooms could benefit from renovation to better meet the expectations of a 4-star hotel.
Cleanliness at the hotel is generally satisfactory with many guests noting clean and comfortable rooms as well as a tidy wellness area. However, some issues such as rust, limescale and outdated common areas have been reported, detracting from the overall appeal.
The staff at Hotel Il Cervo receive significant praise for their exceptional service. Guests frequently highlight the team's attentiveness, friendliness and professionalism, making a strong positive impact on their experiences. The restaurant staff, in particular, stand out for their efficient and kind service, despite some challenges during busy times.
The spa and wellness area at Hotel Il Cervo are appreciated for their beautiful and modern design, cleanliness and serene atmosphere. However, the extra charges for access and treatments, along with the occasional inconvenience of a cold jacuzzi and the lack of separate areas for children and adults, are points of contention for some guests. Despite these drawbacks, the spa offers a tranquil and rejuvenating experience with stunning mountain views.
The indoor pool is described as clean and cozy with a heated option providing a gorgeous view. Though there is an extra fee for pool access and reservations are required, many guests find the wellness amenities to be a valuable addition to their stay.
Regarding its 4-star rating, feedback is mixed. While many aspects of the hotel are commended, some guests feel that improvements are needed in maintenance and general standards to fully align with the expectations of a 4-star establishment in Italy.
Overall, Hotel Il Cervo, SPA & Wellness, Bike Hotel offers a delightful escape with its scenic location, exceptional staff and enjoyable wellness facilities, though there is room for improvement in certain areas to fully satisfy guests' expectations.
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