Silver Fern Lodge

Taupo -38.68710700, 176.07735200 , 118 Tamamutu Street (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSilver Fern Lodge in Taupō is widely praised for its prime location, providing guests with convenient access to the town center, shops, restaurants and scenic lakefront. The lodge’s central and accessible setting enhances the overall guest experience, making it an ideal choice for affordable and comfortable accommodation.

The rooms at Silver Fern Lodge are highly commended for their cleanliness, spaciousness and comfort. Many guests appreciated the modern decor, essential amenities and thoughtful designs with some rooms offering stunning views of the lake or mountains. Despite occasional minor issues like unpleasant smells or maintenance needs, the consistent quality of the rooms and facilities contributes significantly to the positive guest experiences.

Cleanliness and comfort are standout features at Silver Fern Lodge with tidy, warm rooms and well-equipped communal areas, including kitchens and bathrooms. The friendly and attentive staff further enhance the pleasant stay, ensuring smooth check-ins and providing helpful service throughout. The lodge's commitment to cleanliness, despite minor oversights in housekeeping, remains a notable high point for guests.

Regarding breakfast, experiences vary. While some guests appreciated the convenience of having a continental breakfast delivered to their rooms, others were disappointed by the selection and quality. This mix of responses highlights an area for potential improvement.

The staff at Silver Fern Lodge receive consistent praise for their warmth, helpfulness and professionalism, significantly contributing to the positive guest experiences. The reception team, especially, is noted for their courteous service with specific commendation for duty manager Raj.

While the complimentary WiFi is noted as generally reliable and fast, some guests experienced issues with connectivity and limited data offerings, pointing out areas for improvement, especially for those needing extensive internet access.

Parking facilities are highly regarded with a variety of options including secure, covered and off-road spots. Despite some tight and awkward spaces, the plentiful and convenient parking options are a significant advantage for guests with vehicles.

The beds at the lodge receive mixed reviews. Many guests found them spacious and comfortable, while others experienced discomfort due to firmness or the use of single beds pushed together as doubles. Despite these occasional shortcomings, the overall comfort and cozy atmosphere of the rooms are frequently praised.

As a three-star hotel, Silver Fern Lodge is recognized for its exceptional value, offering clean and functional rooms at an affordable price. Its convenient location, friendly staff and quiet surroundings make it a budget-friendly option close to tourist attractions, although some areas show signs of wear.

Accessibility at the lodge is generally positive with its prime location providing easy access to local amenities. However, the absence of a lift poses challenges for guests with mobility issues, making ground floor accommodations more suitable. The staff’s assistance with prams and general helpfulness is appreciated, despite some limitations in maneuvering prams and upkeep issues in certain areas.

Overall, Silver Fern Lodge offers a comfortable and reliable stay with its well-maintained accommodations, friendly staff and central location, making it a solid choice for both short and extended visits.
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Motel near Ski Resorts

Motel Taking Steps Towards Sustainability

Motel with Parking
Location of parking spaces:
Outdoors, covered (inside the premises).
Number of parking spaces reserved for people with disabilities: 2
Cost of parking: Free
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Cheap Motel

Accessible Motel
To whom is your hotel/accommodation accessible?
People who use a wheelchair  
Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
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3-Star Motel

Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
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Room Types
Superior Room These spacious rooms feature a TV, refrigerator and tea/coffee making facilities. Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Executive Room Lake View These spacious rooms feature a private balcony with mountain views, a TV, refrigerator and tea/coffee making facilities. This room has no capacity for additional guests. Please note that children under 18 years of age cannot be accommodated in this room type.

Family Room with City View Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a tea and coffee maker, a carpeted floor, heating as well as mountain views. The unit offers 2 beds.

Two-Bedroom Apartment This room features an electric kettle, microwave and toaster.

Three-Bedroom Apartment The air-conditioned apartment features 3 bedrooms and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 4 beds.

Standard Room with Communal Bathroom This double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
7.3
Good
Location
Silver Fern Lodge enjoys a highly praised location in Taupō, making it an ideal choice for travelers. Reviewers consistently highlight its convenience, being just a short walk from the town center, supermarket, shops, restaurants, cafes and the scenic lakefront. Its proximity to the city center provides easy access to various local attractions, including Taupo Bungy. Many reviewers noted its affordability and value for money, emphasizing that it is both clean and comfortable. Additionally, Silver Fern Lodge is described as easy to find and providing straightforward access to town amenities, enhancing the overall guest experience with its central and accessible setting.

Breakfast
Guests at the Silver Fern Lodge have expressed a mix of experiences regarding the breakfast offerings. The predominant sentiment is that breakfast is often not available, despite information suggesting otherwise on booking platforms. Some guests mentioned that they expected a buffet service but ended up with a continental breakfast delivered to their rooms due to COVID-19 precautions. The continental breakfast, while appreciated by some for its convenience and punctuality, was considered below average by others, noting issues such as warm milk and a lack of variety.

A few guests found the breakfast to be minimal or even disappointing with specific critiques on the quality and presentation of items like UHT milk. In contrast, there were mentions of well-presented breakfasts and some even praised the offering as great, pleasant and appreciated the convenience of having it delivered to their room at a chosen time.

Overall, the breakfast experience at Silver Fern Lodge appears to vary greatly, from highly satisfactory for some guests to lacking for others, particularly in terms of availability and variety. Despite these mixed reviews, many guests still found their stay at the lodge to be enjoyable.

Rooms
Silver Fern Lodge has been receiving quite favorable feedback from guests, particularly highlighting the quality of its rooms. Many guests have commended the rooms for being clean, spacious and comfortable, which appears to be consistent across different room types, including studios and larger family apartments. The presence of heat pumps and adequate heating in the rooms has ensured a warm stay for guests and the overall cleanliness of the accommodations has been frequently noted.

The rooms are well-equipped with essential amenities and many have praised the inclusion of conveniences such as private bathrooms, which are also kept in a clean state. Some rooms offer stunning views of the lake or mountains, adding an extra touch to the stay. The decor and layout of the rooms have received positive comments with specific mentions of modern and smart design choices.

Despite some guests noting minor issues such as occasional unpleasant smells on arrival and rooms that felt a bit dated or had specific maintenance needs, the overall sentiment remains positive. Features like large beds, ample space to relax and good value for the price contribute significantly to the positive experience.

Additionally, the communal facilities, including shared kitchens and bathrooms, have been well-received, emphasizing cleanliness and functionality. The lodge's proximity to bus stops and shops has also been acknowledged as a convenient benefit for travelers.

In summary, Silver Fern Lodge offers a comfortable and reliable stay with its well-maintained, spacious rooms and thoughtful amenities, making it a solid choice for both short and extended visits.

Beds
Silver Fern Lodge offers a mixed experience when it comes to the comfort of its beds. Many guests appreciated the spaciousness and comfort of the beds, describing them as large, comfortable and even super comfy. Some reviews highlighted the ample storage space and cleanliness, enhancing the overall positive impression. The rooms themselves were often noted to be comfortable and spacious, contributing to a pleasant stay.

However, the comfort levels varied significantly among different guests. Several reviews mentioned issues with the beds being too hard or too soft, affecting sleep quality. A common complaint was the use of two single beds pushed together to form a double bed, which sometimes didn't align properly. Specific mentions of uncomfortable sofa beds and poorly made large beds were also noted. Despite these issues, the warm and cozy atmosphere of the rooms was frequently praised, making the stay generally pleasant for many guests.

In summary, while the lodge's beds can be a hit or miss, many guests found them to be quite comfortable and spacious with occasional shortcomings in firmness and bed alignment.

Cleanliness
Silver Fern Lodge has garnered significant praise for its cleanliness and comfort, making it an appealing choice for travelers. Reviews frequently highlight the spacious, modern rooms and note that they are tidy, warm and welcoming. Guests appreciate the crisp white sheets, excellent water pressure in the showers and well-equipped communal kitchens. The facilities, including bathrooms, are generally found to be clean and tidy.

The staff at Silver Fern Lodge are commended for their friendliness and attentiveness, adding to the positive experience. Additionally, the lodge's location is noted for being convenient and contributing to an overall comfortable and peaceful stay.

Despite the largely positive feedback, some guests have pointed out areas needing improvement. Issues reported include instances of superficial cleaning, mold and occasional odors in the kitchen. A few reviews mentioned that certain communal areas, like corridors, can be cluttered with dirty linen and there are occasional oversights in housekeeping, such as missing cutlery or improper door closures by cleaners.

Overall, the consistent cleanliness and comfort of the rooms, coupled with the friendly staff and good location, make Silver Fern Lodge a commendable option for travelers seeking a pleasant stay. However, attention to detail in housekeeping and maintenance could enhance the experience further.

Staff
Visitors to the Silver Fern Lodge consistently highlight the exceptional quality of its staff. Descriptions of the team include friendly, helpful, accommodating and courteous, contributing significantly to the overall positive experiences. The reception staff, in particular, are frequently noted for their warm and hospitable manner, ensuring that check-ins are smooth, quick and easy. The duty manager, Raj, is often remarked upon for his great service and helpfulness. Despite a few isolated remarks regarding inconsistency in friendliness and communication, overall guest feedback emphasizes that the staff provide excellent customer service and take great care to make guests feel comfortable and well-assisted. The friendliness and dedication of the staff undoubtedly play a crucial role in why many visitors keep returning to the Lodge.

Wi-Fi
Silver Fern Lodge offers complimentary WiFi that guests have noted as fast and generally reliable, making it easy to connect to the internet. Some reviews praise the WiFi for being good and even great in certain instances, enhancing the overall stay experience. However, there are also some drawbacks mentioned. Accessibility issues are reported with WiFi sometimes only being available in the foyer or cutting out unexpectedly. Certain devices, particularly MacBooks, faced connectivity problems frequently attributed to security settings. Despite the appeal of free WiFi, the network's open nature raised security concerns for some users. Limited data offerings led guests to purchase additional WiFi, as the free service was not unlimited, which could be inconvenient for those needing extensive internet use. Overall, the WiFi service at Silver Fern Lodge is a mix of reliable and fast access coupled with some notable limitations and areas for improvement.

Parking
Silver Fern Lodge offers a convenient and comfortable stay with several positive aspects regarding its parking facilities. Guests widely appreciated the availability of free on-site parking with some mentioning that it was secure and allowed easy access. There are a variety of parking options, including covered parking, off-road spots and main road areas, providing ample choices for visitors. Despite several reviews indicating that parking spaces could be tight or a bit awkward to navigate, many still found the parking plentiful and close to the entrance.

Spacious rooms and excellent shared facilities such as kitchens and bathrooms also received compliments. The communal areas, including a well-stocked but occasionally messy kitchen, added a useful touch for guests. The helpful reception staff contributed to the overall positive experience at the lodge.

While there were minor inconveniences noted, such as limited parking space tightness and off-street parking being not ideal for all, the abundance of free, secure and various types of parking make Silver Fern Lodge a highly practical choice for travelers with vehicles.

3 Star
The Silver Fern Lodge is praised for its exceptional value, offering affordable and clean accommodation that meets the expectations for a 3-star hotel. Guests consistently highlight the hotel for providing good value for money with clean, comfortable and functional rooms. The location is also noted for its convenience, making it an economical choice close to tourist attractions. Although some mention that the hotel is showing signs of wear, the friendly staff and quiet surroundings contribute to a pleasant stay. Overall, Silver Fern Lodge delivers on its promise of being a budget-friendly option with essential amenities.

Accessible
Silver Fern Lodge stands out for its advantageous location, making it remarkably accessible for guests with disabilities. The lodge is conveniently situated within an easy walking distance to downtown Taupo, offering seamless access to a variety of shops, the supermarket and eateries nearby. Guests commonly appreciated its prime proximity to the city center and the nearby Lake Taupo, which is ideal for engaging in numerous activities around the lake.

Despite its advantageous location, there are notable accessibility concerns. The absence of a lift poses difficulties for those with mobility issues, particularly when needing to access upper floors. This makes the ground floor accommodations a more suitable choice for guests requiring easier access. Some reviews pointed out that, while staff are helpful and assist with carrying prams, maneuvering prams can still be somewhat challenging due to limited turns.

The overall access and parking at Silver Fern Lodge receive positive mentions. Guests highlighted the ease of getting in and settling with full access provided to the kitchen facilities, enhancing their stay. However, feedback also pointed to some upkeep issues, specifically in respect to heating, mattress conditions and cleanliness in bathrooms which may impact the overall experience for guests.


No, Silver Fern Lodge doesn't have any pool.

No, a spa isn't available at Silver Fern Lodge.

No, Silver Fern Lodge doesn't allow dogs.

Yes, parking facilities are available at Silver Fern Lodge. For more information, read the answers to the Parking questionnaire

No, Silver Fern Lodge doesn't have a gym.

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