Wairakei Resort Taupo
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Summary of reviewsWairakei Resort Taupo enjoys an exceptional location praised for its convenience and tranquil surroundings, perfectly balancing seclusion and easy access to Taupo's main attractions such as Wairakei Thermal Pools and Huka Falls. Guests find it an ideal base for adventure enthusiasts and nature lovers with abundant activities ranging from golfing to picturesque strolls. The resort's rural charm and serene environment, coupled with its family-friendly amenities, bolster its allure as a preferred retreat.
The breakfast offerings at the resort are generally well-received for their variety and deliciousness, though some guests have noted the high cost. Despite occasional service issues and challenges posed by the pandemic, the breakfast remains a notable feature. Dinner experiences are also positively reviewed with guests appreciating the quality, taste and service provided, although some feel that the prices could be more reasonable.
The rooms at Wairakei Resort Taupo are spacious and clean, equipped with comfortable beds and essential amenities. However, there is a recurring need for modernization as some rooms appear outdated with issues like worn carpets and dated bathrooms. Consistency in cleanliness and better maintenance of facilities would significantly enhance the guest experience.
Cleanliness across the resort is generally appreciated, particularly in the rooms, bathrooms and pools, though some common areas may need more attention. The staff at Wairakei Resort Taupo are frequently commended for their friendliness and helpful service, creating a welcoming atmosphere for guests.
The resort provides complimentary WiFi, which is adequate for basic browsing, though some guests have experienced inconsistent connectivity and slow speeds, particularly in certain areas. The availability of premium WiFi at an additional cost could be a consideration for visitors requiring more reliable internet access.
The spa facilities receive mixed reviews; many guests find the variety and experience relaxing, especially the geothermal pools, though some have encountered maintenance issues and cleanliness concerns. The gym and sauna facilities are generally well-regarded for their modernity and convenience, despite minor equipment maintenance issues.
The resort's pool areas are a highlight with heated and geothermal pools praised for their relaxing ambiance and suitability for families. Although occasional closures and maintenance issues have been noted, the pool facilities significantly contribute to a refreshing resort experience.
Lastly, the tennis and squash courts add to the leisure options at the resort, though some guests have pointed out the need for maintenance and refurbishments to enhance their usability.
Overall, Wairakei Resort Taupo offers a delightful stay with its serene location, excellent amenities and hospitable staff. While there are areas for improvement, particularly in room updates and maintenance, the resort remains a favored destination for many travelers seeking a peaceful and activity-filled getaway.
Categories
The breakfast offerings at the resort are generally well-received for their variety and deliciousness, though some guests have noted the high cost. Despite occasional service issues and challenges posed by the pandemic, the breakfast remains a notable feature. Dinner experiences are also positively reviewed with guests appreciating the quality, taste and service provided, although some feel that the prices could be more reasonable.
The rooms at Wairakei Resort Taupo are spacious and clean, equipped with comfortable beds and essential amenities. However, there is a recurring need for modernization as some rooms appear outdated with issues like worn carpets and dated bathrooms. Consistency in cleanliness and better maintenance of facilities would significantly enhance the guest experience.
Cleanliness across the resort is generally appreciated, particularly in the rooms, bathrooms and pools, though some common areas may need more attention. The staff at Wairakei Resort Taupo are frequently commended for their friendliness and helpful service, creating a welcoming atmosphere for guests.
The resort provides complimentary WiFi, which is adequate for basic browsing, though some guests have experienced inconsistent connectivity and slow speeds, particularly in certain areas. The availability of premium WiFi at an additional cost could be a consideration for visitors requiring more reliable internet access.
The spa facilities receive mixed reviews; many guests find the variety and experience relaxing, especially the geothermal pools, though some have encountered maintenance issues and cleanliness concerns. The gym and sauna facilities are generally well-regarded for their modernity and convenience, despite minor equipment maintenance issues.
The resort's pool areas are a highlight with heated and geothermal pools praised for their relaxing ambiance and suitability for families. Although occasional closures and maintenance issues have been noted, the pool facilities significantly contribute to a refreshing resort experience.
Lastly, the tennis and squash courts add to the leisure options at the resort, though some guests have pointed out the need for maintenance and refurbishments to enhance their usability.
Overall, Wairakei Resort Taupo offers a delightful stay with its serene location, excellent amenities and hospitable staff. While there are areas for improvement, particularly in room updates and maintenance, the resort remains a favored destination for many travelers seeking a peaceful and activity-filled getaway.
Resort with EV Charging Stations
Resort near Ski Resorts
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
EV charging stations
Cheap Resort
Accessible Resort
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Wairakei Resort Taupo boasts an exceptional location that resonates with guests for its convenience and peaceful surroundings. Situated just out of Taupo, the resort offers an ideal balance of seclusion and accessibility to the town's main attractions. Many guests praise its proximity to popular spots like the Wairakei Thermal Pools, Huka Falls and numerous biking trails, making it a perfect base for adventure enthusiasts and nature lovers alike.
The resort’s tranquil setting, characterized by beautiful natural surroundings and lush vegetation, provides a serene escape from the hustle and bustle. Visitors also appreciate the quiet, rural feel and the old-world charm, which adds to its allure. The area is packed with activities, from golfing at the nearby course to leisurely strolls in picturesque landscapes.
Moreover, Wairakei Resort's location is particularly lauded for being family-friendly, offering easy access to children's parks and warm pools. It is strategically placed, ensuring that everything from tourist attractions to the essentials in town is just a short drive away. Additionally, the resort's quiet, peaceful environment makes it an excellent retreat for those looking to relax and unwind.
Overall, the blend of prime location, natural beauty and a variety of nearby activities make Wairakei Resort Taupo a favored destination for many travelers.
The breakfast experience at Wairakei Resort Taupo has garnered a variety of reactions from guests. Several reviews highlight the fabulous breakfast options and the delicious food, making it a significant positive aspect of their stay. Guests frequently described the breakfast as amazing, delightful, great and very good. Many appreciated the variety and selection offered, calling the buffet breakfast fresh, impressive and well-prepared.
On the other hand, a recurring criticism is the high cost of breakfast with many guests finding it excessively expensive. The price, listed by various guests as ranging between $30 to $50 per person, was often considered not to provide good value for money. Additional gripes included the buffet breakfast being described as mediocre and not hot enough, while others found the selection to be quite basic.
The COVID-19 pandemic introduced challenges, resulting in boxed breakfasts that some felt did not justify the cost. Though some appreciated breakfast despite these restrictions, others were dissatisfied with cold food and unclear breakfast operations.
Overall, the quality of breakfast food is generally praised, but the high price tag and occasional missteps in service and variety stand out as notable points of concern for many guests.
The dinner experience at Wairakei Resort Taupo generally receives positive feedback for its quality and service. Many guests appreciated the delicious and great-tasting food with some describing their meals as exceptional and top-notch. Several reviewers mentioned the buffet dinner as excellent, praising both the variety and taste. Consistency in service was also highlighted with staff receiving commendation for their attentiveness and hospitality.
However, there were some recurring concerns regarding the cost of dining. Many guests felt that the restaurant prices were too high for what was offered with some commenting that the food, although tasty, did not justify the expense. Occasionally, the menu was described as limited and specific dishes, such as brown avocado and slow-served meals, detracted from the overall experience.
Despite these criticisms, the convenience of having an onsite restaurant and bar was appreciated by several guests. The availability of options like room service and dining at the bar provided varied choices for an enjoyable evening meal. While there were periods when the main restaurant was closed, guests found alternatives in the resort itself.
In summary, while the dinner quality at Wairakei Resort Taupo is generally well-received and praised for its taste and service, visitors should be prepared for higher prices and occasional limitations in menu options.
'Wairakei Resort Taupo' offers guests spacious and clean rooms, many of which feature nice amenities like comfortable beds, balconies and mini-bars. Guests appreciated the size of the rooms and found them to be generally comfortable, tidy and equipped with essential facilities. Some rooms were described as warm and quiet, despite the cold weather outside, which was a relief to several guests.
However, there are recurring issues with the rooms being outdated and in need of refurbishment. Many guests noted that the décor and furniture looked tired with some experiencing problems like worn and dirty carpets, dated bathrooms and basic room layouts. Poor heating in some rooms and the lack of air conditioning were frequent complaints, making the rooms occasionally uncomfortable. The cleanliness of the rooms appears inconsistent with reports ranging from very clean to some finding dust, dirty carpets and even ant infestations.
Overall, while the large, clean rooms and the excellent hotel location made for a pleasant and convenient stay for many guests, the need for modernization and better maintenance was a common theme. Improved heating, consistent cleanliness and updated furnishings would significantly enhance the guest experience at 'Wairakei Resort Taupo'.
Wairakei Resort Taupo's beds have garnered mixed feedback from guests, presenting a varied landscape of experiences. Many reviewers appreciated the comfortable and clean beds, often describing their sleep as restful. Positive highlights included praises of soft cushioning, extra pillows and comfy textures that contributed to a cozy night's rest. Guests frequently mentioned that rooms were warm and that some beds, including the king-size ones, were particularly satisfying.
However, there were notable criticisms. Several guests found the beds to be outdated with some noting that the mattresses felt worn, saggy and unsupportive. Descriptions varied from beds being too soft and bouncy to overly firm. Issues such as narrow single beds, bed sheets coming loose and insufficient bedding also appeared in the reviews. Instances of discomfort were linked to the old and creaky conditions of some beds with particular references to a lack of support and mattresses being past their prime. Additionally, there were mentions of structural anomalies, like beds on wheels and trundle beds that impacted the sleep quality.
Despite the polarizing views, the overall sentiment suggests that while there are comfortable and satisfying sleeping arrangements available at the resort, consistency in bed quality remains an area that could benefit from attention and improvement for future guests.
The reviews reflect a mix of experiences regarding cleanliness at Wairakei Resort Taupo. Many guests appreciated the cleanliness and comfort of their rooms, frequently noting that rooms were well-appointed, clean and tidy. Visitors found the linen clean and highlighted that both comfortable rooms and clean bathrooms added to their pleasant stay. The resort's pools and some facilities were also often mentioned for being clean with clean and quiet surroundings contributing to an overall comfortable experience. Some communal areas, such as hallways and stairs, were pointed out as needing maintenance and there were instances of outdated decor and tired bathrooms. Unfortunately, a significant number of reviews detailed negative experiences about cleanliness, pointing out issues like dirty carpets, filthy showers, mildew and general uncleanliness in certain rooms and public areas. Additionally, some guests found the rooms dusty or noted missed spots in cleaning. Overall, while the resort seemed capable of providing a clean and comfortable environment for many guests, there were notable lapses that affected some visitors’ experiences.
Wairakei Resort Taupo boasts a team of polite and hospitable staff who consistently receive high praise from guests. The friendliness and helpfulness of the staff are recurrent themes with many guests highlighting their exceptional service and welcoming nature. The reception and bar/restaurant teams, in particular, stand out for their attentiveness and professionalism. Housekeeping is often described as cheerful and hardworking, although there have been occasional lapses in attention to detail.
Guests frequently mention how the staff made their stay feel like a home away from home, accommodating requests and going above and beyond to ensure comfort. Specific employees receive individual commendations for their excellent service and friendly demeanor, contributing to an overall impression of a caring and dedicated team.
However, there are sporadic mentions of staff being short-staffed at times, leading to slower service and a few instances of less friendly reception staff. Despite these minor setbacks, the predominant sentiment is one of satisfaction and appreciation for the staff's efforts in creating a pleasant and welcoming environment.
Overall, the team at Wairakei Resort Taupo is known for their superb customer service, making guests feel valued and well taken care of during their stay.
Wairakei Resort Taupo offers a range of WiFi options with free standard WiFi being a notable inclusion, suitable for guests who are visiting for work purposes. Some users reported having good WiFi experiences, describing it as adequate and functional for casual browsing. However, potential visitors should be aware that there are limitations; WiFi access is sometimes restricted to two or three devices and may require upgrading to a premium service for better performance, which comes at an additional cost.
Several guests expressed concerns about inconsistency in connectivity with frequent disconnections and slow internet speeds being common issues. These problems were particularly noticeable in certain areas of the resort, indicating variable coverage throughout the property. While some described the WiFi as minimal or weak, others pointed out that it was capped, limiting the amount of data available.
In conclusion, while Wairakei Resort Taupo provides basic complimentary WiFi which has satisfied some guests, others have found it lacking in reliability and speed. Visitors relying heavily on internet usage may want to consider the premium options or be prepared for potential connectivity challenges.
Wairakei Resort Taupo offers an array of spa facilities, receiving a mix of feedback from guests. Many appreciated the variety and availability of the spa pools, describing them as lovely, fantastic and very relaxing. Families found the spa enjoyable and the outdoor hot tubs and geothermal swimming pools were particularly highlighted as excellent. Guests also valued the convenience of having spa, pool, gym and sauna facilities all in one place.
However, some reviews pointed out areas for improvement. There were mentions of spa pools being unavailable or closed with maintenance issues such as rusted outdoor shower heads and lukewarm temperatures in some of the spa baths. Cleanliness was a concern for a few guests who found the spa pools dirty and in poor condition. Despite these issues, the overall sentiment was positive, especially regarding the relaxing and enjoyable experiences in the various spa areas.
Wairakei Resort Taupo offers a gym and sauna that has been well-received by guests for its modern and clean facilities. Many highlight the gym as well-equipped and enjoying its use with mentions of a good workout facility available on-site. While some guests found the gym comfortable and suitable, others noted that a few pieces of equipment were in need of maintenance or could do with an upgrade. Despite some issues such as ancient equipment, clutter and a smashed mirror, the fitness centre overall receives praise for its facilities and the convenience it offers guests. There are additional amenities like a decent-sized sauna and spa pool, contributing to a positive experience. Overall, most guests found the gym to be a beneficial part of their stay, aligning with the resort's reputation for good gym facilities.
Wairakei Resort Taupo offers an impressive array of swimming facilities that appeal to both families and individual travelers. The highlight is undoubtedly the heated pools, frequently appreciated for their warmth and relaxing ambiance. Guests often describe these pools as delightful and fantastic with many specifically mentioning how much they enjoyed the large, outdoor and geothermal variations. The hot pools, in particular, receive glowing feedback for their comforting temperature and natural surroundings.
For families, the pools are a major hit with children especially loving the experience. The additional availability of a kids’ playground adjacent to the pool area enhances the family-friendly atmosphere. The outdoor pool's late opening hours until 10 pm allow for flexible enjoyment and its lovely temperature is frequently praised.
Despite the overall positive sentiment, a few guests noted maintenance issues and the occasional closure of some pools for cleaning. Some reviews also mentioned concerns about pool cleanliness and the high costs associated with pool towels and hot pools. Nevertheless, the pool areas are generally considered clean and well-maintained, adding a refreshing and enjoyable aspect to the resort stay.
From relaxing hot pools to spacious, warm swimming pools, Wairakei Resort Taupo successfully provides a pleasant swimming experience in a beautiful, natural setting. Whether you're looking to unwind in the soothing hot water or let the kids splash around, the options cater to a wide range of preferences.
Wairakei Resort Taupo's leisure facilities include tennis and squash courts, which have received a mixture of feedback from guests. While some reviewers appreciated the presence of these facilities, noting that the tennis courts were great and contributed to an enjoyable experience alongside the pools, others pointed out several issues. Repeated mentions describe the tennis courts as being out of order, closed or unusable during their stay. Specific criticisms include the tennis court floor peeling and the courts needing resurfacing. Despite these problems, the overall sentiment suggests that with some maintenance and investment, the tennis facilities could once again be a significant asset to the resort.
Wairakei Resort Taupo offers a mixed experience when it comes to parking. On the positive side, guests frequently mention the convenience of ample and free parking, describing it as handy, good and plentiful. Many found it easy to park with lots of available spaces and appreciated that the parking areas were abundant and located right outside their rooms. The resort's provision of EV charging stations was particularly appreciated with several guests highlighting the great and thoughtful concept of having chargers all over the car parks, making it a favorable spot for electric vehicle owners.
However, not all experiences were hassle-free. Some guests encountered difficulties with tight and crowded parking spaces, particularly during peak times, leading to situations where parking was described as full or insufficient. A few guests noted confusion at check-in regarding parking availability and some had to park far from their accommodations or on less ideal spots like patches of grass. Parking with larger vehicles like trailers could also be challenging with some calling it a nightmare. Overall, while the resort generally offers good parking options, it can become strained during busy periods, requiring guests to occasionally search for alternative spots.
Wairakei Resort Taupo offers EV charging stations in their parking area, making it convenient for guests with electric vehicles. The presence of charging points is appreciated, enhancing the ease of travel for EV owners. However, there's a note of some EV chargers being out of order at times and a suggestion for improving the setup to accommodate different types of EV plugs better. Despite this, the availability of EV parking and the general functionality of the charging stations are seen as positives, contributing to a more sustainable and hassle-free stay at the resort.
Wairakei Resort Taupo stands out as an ideal choice for family vacations, offering a wealth of activities and amenities tailored to make both kids and adults comfortable and happy. With vast, child-friendly spaces nestled under the shade of trees, the resort ensures a relaxing atmosphere that both parents and children can enjoy. The resort features a great playroom and a well-maintained playground area, which includes a trampoline that was particularly popular with young guests.
The family-friendly vibe is evident throughout the property's facilities. Guests frequently mention the warm pools and the family pool, which are perfect for kids. Many families felt right at home in spacious family rooms, often located amidst tropical gardens, enhancing the resort's tranquil ambiance.
For those staying with young children or infants, the resort is very accommodating, offering baby-friendly spaces and family villas equipped with all necessary amenities for a small family. The property also boasts convenient on-site activities and family-friendly events that entertain guests of all ages, such as coloring activities provided by the attentive bar staff.
Families often complimented the resort on its excellent location and comfortable accommodations. Many noted it as a perfect spot for both quick getaways and extended stays with family groups. Despite occasional feedback about the distance of some rooms from central facilities, most reviews emphasize the resort's positive aspects, highlighting it as a wonderful option for family holidays.
Wairakei Resort Taupo offers a prime location for golf enthusiasts, featuring a nearby public golf course just across the road and additional golf facilities in close proximity. Guests have highlighted the resort's advantageous position for golf activities, noting that it's perfect for those planning a golf-focused stay. The surrounding area provides plenty of opportunities for golfing with conveniently located golf schools and mini-golf options available as well.
However, several reviews mentioned that the resort's own golf course has faced closures and periods of unavailability, which might be a drawback for visitors specifically looking forward to using the on-site 9-hole course. Despite these challenges, the nearby courses received praise for their beauty and accessibility, making the overall experience still enjoyable for golf lovers.
Wairakei Resort Taupo remains an appealing choice for golfers due to its close proximity to excellent golfing locations, but potential visitors should check the current status of the on-site course before planning their stay.
Wairakei Resort Taupo's four-star rating has sparked mixed feedback from guests. On a positive note, the resort is frequently praised for its great location and superb spot, making it very convenient for traveling. Guests also appreciate the nice, comfortable rooms and the well-maintained hotel grounds, although some updates are needed, particularly in the bathrooms.
The resort offers excellent value for money with many guests highlighting the great service they received. The heated pools, despite being winter, along with the bar, private lockable hot tubs and a restaurant, provide a lot of activity options without worrying about the weather. Tree-lined walks add to the resort’s charm and provide various recreational opportunities.
However, some guests feel that the amenities do not match the four-star rating and that the service falls short of expectations for a hotel in this category. Issues like expensive breakfast and rooms not being soundproof have been pointed out. While some consider it a top-notch four-star hotel, others believe it is dated and requires updating to truly live up to its advertised standards. Despite these criticisms, for many, Wairakei Resort Taupo remains a good choice for a comfortable stay with great value.
Wairakei Resort Taupo is well-suited for business travelers, offering a range of facilities and services to accommodate work-focused stays. The resort features a well-maintained and business-friendly environment, making it conducive for remote work and business stays. Several reviews highlight the availability of a business center equipped with all necessary amenities, catering to professional needs. Furthermore, the resort provides ample conference options for meetings and events.
Aside from its business amenities, guests appreciated the leisure facilities, particularly the great pool and the hot swimming pool, which offer a welcome respite after a day of work. Dining options at the resort received positive feedback for their quality. However, some areas could use improvement, such as adding more business-specific services and addressing minor service issues, like the absence of in-room phones. Despite these minor drawbacks, Wairakei Resort Taupo is a strong candidate for those traveling for business, balancing work and relaxation effectively.
Wairakei Resort Taupo offers a welcoming environment for guests with disabilities, providing clean, functional and accessible facilities that cater to a variety of needs. The resort is conveniently located, making it easily accessible from the main road and tourist spots. Guests appreciated the easy access to the hotel and accommodations, including specific accessible rooms. The premises, although aged, were still deemed functional for individuals with mobility challenges. Family-friendly amenities and accessibility further enhanced the stay for those traveling as a family. While some improvements are needed, such as fixing the old elevator and addressing the lack of air conditioning, overall, the resort is a practical choice for those seeking accessible and convenient lodging in the area.
Wairakei Resort Taupo receives glowing reviews for its outdoor pool facilities. Numerous guests have highlighted the heated outdoor pool as a significant attraction, describing it as amazing, lovely and fantastic. The resort's geothermal location adds an extra charm with thermal spa pools that visitors particularly enjoy. The beautiful and clean pools maintain a warm and comfortable temperature, making outdoor swims delightful regardless of the surrounding air temperature. The outdoor hot spring swimming pool seems to be a favorite among guests. Overall, the outdoor pool area is well-appreciated, providing a comfortable and enjoyable experience.
Wairakei Resort Taupo presents a generally luxurious atmosphere with beautiful settings and elegant surroundings that many guests appreciated. The luxurious feel and well-maintained lap and luxury pools were frequently highlighted as standout features, providing a sense of pampering and relaxation. Guests noted the resort as offering some of the best luxury accommodation with good value for money. While there were mixed opinions with some guests feeling the hotel did not meet the highest luxury standards they expected for the price, the overall ambiance and facilities made a positive impression, prompting many to express a desire to return.
Wairakei Resort Taupo offers an ideal venue for those seeking a romantic escape with their loved ones. The elegant and romantic hotel provides a perfect setting for a weekend away, perfect for couples. Guests particularly appreciated the romantic balcony views and the cozy dinners, making every meal an intimate affair. The garden area was noted for being a lovely and quiet setting, perfect for a romantic evening stroll. The romantic pool settings add to the allure, ensuring a great experience tailor-made for couples. Overall, Wairakei Resort Taupo comes highly recommended for those looking for a romantic getaway and many guests expressed a desire to return with their partners.
Location Show Map
Location
The resort’s tranquil setting, characterized by beautiful natural surroundings and lush vegetation, provides a serene escape from the hustle and bustle. Visitors also appreciate the quiet, rural feel and the old-world charm, which adds to its allure. The area is packed with activities, from golfing at the nearby course to leisurely strolls in picturesque landscapes.
Moreover, Wairakei Resort's location is particularly lauded for being family-friendly, offering easy access to children's parks and warm pools. It is strategically placed, ensuring that everything from tourist attractions to the essentials in town is just a short drive away. Additionally, the resort's quiet, peaceful environment makes it an excellent retreat for those looking to relax and unwind.
Overall, the blend of prime location, natural beauty and a variety of nearby activities make Wairakei Resort Taupo a favored destination for many travelers.
Breakfast
On the other hand, a recurring criticism is the high cost of breakfast with many guests finding it excessively expensive. The price, listed by various guests as ranging between $30 to $50 per person, was often considered not to provide good value for money. Additional gripes included the buffet breakfast being described as mediocre and not hot enough, while others found the selection to be quite basic.
The COVID-19 pandemic introduced challenges, resulting in boxed breakfasts that some felt did not justify the cost. Though some appreciated breakfast despite these restrictions, others were dissatisfied with cold food and unclear breakfast operations.
Overall, the quality of breakfast food is generally praised, but the high price tag and occasional missteps in service and variety stand out as notable points of concern for many guests.
Dinner
However, there were some recurring concerns regarding the cost of dining. Many guests felt that the restaurant prices were too high for what was offered with some commenting that the food, although tasty, did not justify the expense. Occasionally, the menu was described as limited and specific dishes, such as brown avocado and slow-served meals, detracted from the overall experience.
Despite these criticisms, the convenience of having an onsite restaurant and bar was appreciated by several guests. The availability of options like room service and dining at the bar provided varied choices for an enjoyable evening meal. While there were periods when the main restaurant was closed, guests found alternatives in the resort itself.
In summary, while the dinner quality at Wairakei Resort Taupo is generally well-received and praised for its taste and service, visitors should be prepared for higher prices and occasional limitations in menu options.
Rooms
However, there are recurring issues with the rooms being outdated and in need of refurbishment. Many guests noted that the décor and furniture looked tired with some experiencing problems like worn and dirty carpets, dated bathrooms and basic room layouts. Poor heating in some rooms and the lack of air conditioning were frequent complaints, making the rooms occasionally uncomfortable. The cleanliness of the rooms appears inconsistent with reports ranging from very clean to some finding dust, dirty carpets and even ant infestations.
Overall, while the large, clean rooms and the excellent hotel location made for a pleasant and convenient stay for many guests, the need for modernization and better maintenance was a common theme. Improved heating, consistent cleanliness and updated furnishings would significantly enhance the guest experience at 'Wairakei Resort Taupo'.
Beds
However, there were notable criticisms. Several guests found the beds to be outdated with some noting that the mattresses felt worn, saggy and unsupportive. Descriptions varied from beds being too soft and bouncy to overly firm. Issues such as narrow single beds, bed sheets coming loose and insufficient bedding also appeared in the reviews. Instances of discomfort were linked to the old and creaky conditions of some beds with particular references to a lack of support and mattresses being past their prime. Additionally, there were mentions of structural anomalies, like beds on wheels and trundle beds that impacted the sleep quality.
Despite the polarizing views, the overall sentiment suggests that while there are comfortable and satisfying sleeping arrangements available at the resort, consistency in bed quality remains an area that could benefit from attention and improvement for future guests.
Cleanliness
Staff
Guests frequently mention how the staff made their stay feel like a home away from home, accommodating requests and going above and beyond to ensure comfort. Specific employees receive individual commendations for their excellent service and friendly demeanor, contributing to an overall impression of a caring and dedicated team.
However, there are sporadic mentions of staff being short-staffed at times, leading to slower service and a few instances of less friendly reception staff. Despite these minor setbacks, the predominant sentiment is one of satisfaction and appreciation for the staff's efforts in creating a pleasant and welcoming environment.
Overall, the team at Wairakei Resort Taupo is known for their superb customer service, making guests feel valued and well taken care of during their stay.
Wi-Fi
Several guests expressed concerns about inconsistency in connectivity with frequent disconnections and slow internet speeds being common issues. These problems were particularly noticeable in certain areas of the resort, indicating variable coverage throughout the property. While some described the WiFi as minimal or weak, others pointed out that it was capped, limiting the amount of data available.
In conclusion, while Wairakei Resort Taupo provides basic complimentary WiFi which has satisfied some guests, others have found it lacking in reliability and speed. Visitors relying heavily on internet usage may want to consider the premium options or be prepared for potential connectivity challenges.
Spa
However, some reviews pointed out areas for improvement. There were mentions of spa pools being unavailable or closed with maintenance issues such as rusted outdoor shower heads and lukewarm temperatures in some of the spa baths. Cleanliness was a concern for a few guests who found the spa pools dirty and in poor condition. Despite these issues, the overall sentiment was positive, especially regarding the relaxing and enjoyable experiences in the various spa areas.
Gym
Pool
For families, the pools are a major hit with children especially loving the experience. The additional availability of a kids’ playground adjacent to the pool area enhances the family-friendly atmosphere. The outdoor pool's late opening hours until 10 pm allow for flexible enjoyment and its lovely temperature is frequently praised.
Despite the overall positive sentiment, a few guests noted maintenance issues and the occasional closure of some pools for cleaning. Some reviews also mentioned concerns about pool cleanliness and the high costs associated with pool towels and hot pools. Nevertheless, the pool areas are generally considered clean and well-maintained, adding a refreshing and enjoyable aspect to the resort stay.
From relaxing hot pools to spacious, warm swimming pools, Wairakei Resort Taupo successfully provides a pleasant swimming experience in a beautiful, natural setting. Whether you're looking to unwind in the soothing hot water or let the kids splash around, the options cater to a wide range of preferences.
Tennis
Parking
However, not all experiences were hassle-free. Some guests encountered difficulties with tight and crowded parking spaces, particularly during peak times, leading to situations where parking was described as full or insufficient. A few guests noted confusion at check-in regarding parking availability and some had to park far from their accommodations or on less ideal spots like patches of grass. Parking with larger vehicles like trailers could also be challenging with some calling it a nightmare. Overall, while the resort generally offers good parking options, it can become strained during busy periods, requiring guests to occasionally search for alternative spots.
EV charging stations
Family
The family-friendly vibe is evident throughout the property's facilities. Guests frequently mention the warm pools and the family pool, which are perfect for kids. Many families felt right at home in spacious family rooms, often located amidst tropical gardens, enhancing the resort's tranquil ambiance.
For those staying with young children or infants, the resort is very accommodating, offering baby-friendly spaces and family villas equipped with all necessary amenities for a small family. The property also boasts convenient on-site activities and family-friendly events that entertain guests of all ages, such as coloring activities provided by the attentive bar staff.
Families often complimented the resort on its excellent location and comfortable accommodations. Many noted it as a perfect spot for both quick getaways and extended stays with family groups. Despite occasional feedback about the distance of some rooms from central facilities, most reviews emphasize the resort's positive aspects, highlighting it as a wonderful option for family holidays.
Golf
However, several reviews mentioned that the resort's own golf course has faced closures and periods of unavailability, which might be a drawback for visitors specifically looking forward to using the on-site 9-hole course. Despite these challenges, the nearby courses received praise for their beauty and accessibility, making the overall experience still enjoyable for golf lovers.
Wairakei Resort Taupo remains an appealing choice for golfers due to its close proximity to excellent golfing locations, but potential visitors should check the current status of the on-site course before planning their stay.
4 Star
The resort offers excellent value for money with many guests highlighting the great service they received. The heated pools, despite being winter, along with the bar, private lockable hot tubs and a restaurant, provide a lot of activity options without worrying about the weather. Tree-lined walks add to the resort’s charm and provide various recreational opportunities.
However, some guests feel that the amenities do not match the four-star rating and that the service falls short of expectations for a hotel in this category. Issues like expensive breakfast and rooms not being soundproof have been pointed out. While some consider it a top-notch four-star hotel, others believe it is dated and requires updating to truly live up to its advertised standards. Despite these criticisms, for many, Wairakei Resort Taupo remains a good choice for a comfortable stay with great value.
Business
Aside from its business amenities, guests appreciated the leisure facilities, particularly the great pool and the hot swimming pool, which offer a welcome respite after a day of work. Dining options at the resort received positive feedback for their quality. However, some areas could use improvement, such as adding more business-specific services and addressing minor service issues, like the absence of in-room phones. Despite these minor drawbacks, Wairakei Resort Taupo is a strong candidate for those traveling for business, balancing work and relaxation effectively.
Accessible
Outdoor Pool
Luxury
Romantic
Yes, Wairakei Resort Taupo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Wairakei Resort Taupo.
No, Wairakei Resort Taupo doesn't allow dogs.
Yes, parking facilities are available at Wairakei Resort Taupo.
Yes, Wairakei Resort Taupo has a gym.
Location Show Map
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