5-Star HotelSummary of reviews related to the '5 Star' categoryIOTA Hotel Tbilisi offers a mix of experiences for its visitors. The hotel features an impressive rooftop restaurant and is noted for its modern style and responsive staff. However, many guests feel that IOTA Hotel doesn't quite meet the five-star expectations it claims, leaning more towards a good four-star level. Several reviews highlight shortcomings such as dated room furniture, poor bed and washroom conditions and the lack of basic amenities like USB ports and air conditioning. Some guests found the main entrance confusing and issues like delayed room service and midges falling into food were also mentioned. While the hotel does provide some excellent service and has the trappings of a luxury stay, it struggles to deliver a consistent five-star experience according to many visitors' accounts. Overall, while the hotel has its positives, it falls short in several areas that one would expect from a true five-star establishment.
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