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Summary of reviewsPoli House by AFI Hotels offers guests a top-notch experience characterized by an unbeatable location in the heart of Tel Aviv. Positioned conveniently near Carmel Market, Nachalat Binyamin and numerous dining and shopping venues, the hotel provides easy access to the beach and public transportation, making it ideal for both relaxation and urban exploration. The rooftop pool and attentive staff further enhance the comfort and enjoyment of staying at the Poli House.
While the breakfast arrangement involves food vouchers for nearby cafés—an idea that some guests find charming and varied—others feel this detracts from the overall hotel experience. In contrast, the hotel’s dining options, particularly the rooftop and pool bars, receive high praise for excellent food, drinks and service, although minor delays and meal quality issues occasionally surface.
Guests appreciate the modern and well-designed rooms equipped with necessary amenities, though some note the spaces are rather compact. Cleanliness generally meets high standards with the cleaning staff doing a commendable job, despite occasional reports of dust, mold and maintenance lapses. Rooms with quiet views and balconies add to the enjoyment, providing peaceful and charming environments.
The hotel is acclaimed for exceptional staff service with many guests praising the courteous, efficient and professional team, often mentioning staff by name for their warmth and helpfulness. This high level of service significantly enhances the guest experience.
The WiFi service receives mixed reviews, though some guests find it reliable and fast. The spa and rooftop pool facilities stand out as highlights, offering guests a luxurious, relaxing escape with stunning city views, although some areas could use better maintenance.
For families, Poli House is particularly welcoming with its central location and friendly atmosphere making it an excellent choice for vacations. Despite some noise concerns, families generally have positive experiences with many indicating their intent to return.
Business travelers also find Poli House suitable, thanks to its central location, modern business amenities and efficient service desk.
Overall, Poli House by AFI Hotels blends stylish design, convenient location and outstanding hospitality, making it a favored choice for various types of travelers in Tel Aviv, despite minor drawbacks. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Hotel with Heated Pool
Room Types
Classic Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, Smartphone as well as city views.
Classic Double Room with BalconyThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views.
Deluxe Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, a private entrance, soundproof walls, Smartphone, as well as a minibar. The unit offers 1 bed.
Junior SuiteBoasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has soundproof walls, flat-screen TV with satellite channels, city views, as well as wine/champagne for guests. The unit has 2 beds.
Circle SuiteBoasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has soundproof walls, flat-screen TV with satellite channels, city views, as well as wine/champagne for guests. The unit has 2 beds.
Classic Double Room Spa Package
Guest Reviews
8.8
Excellent
Location
Poli House by AFI Hotels is ideally situated in the heart of Tel Aviv, making it an excellent choice for travelers wanting to immerse themselves in the vibrant city life. The hotel’s prime location is frequently highlighted by guests, being conveniently positioned near the bustling Carmel Market, trendy Nachalat Binyamin and close to an array of dining and shopping venues. It's within walking distance to the beach, providing easy access to both relaxation and urban exploration. The central setting allows for straightforward access to public transportation and many of Tel Aviv’s attractions, negating the need for extensive travel planning. Guests appreciate not only the strategic position but also the stylish design and cleanliness of the hotel, along with its rooftop pool and attentive staff, ensuring a comfortable and enjoyable stay.
Breakfast
Guests at Poli House by AFI Hotels have mixed opinions about the breakfast experience. Breakfast is not served on the hotel premises, which seems to be a significant drawback for many. Instead, guests receive vouchers to dine at various nearby cafés. Some find this arrangement enjoyable, noting that the breakfasts at select locations like Café Bait Kafé in Shenkin 17 and Mr. Segor are delicious and they appreciate the variety and cool concept of the cafés.
However, others feel that the off-site option diminishes the overall hotel experience, citing issues with the quality of food and the inconvenience of having to leave the hotel for breakfast. Several guests mention dissatisfaction with their breakfast choices, describing some of the offerings as below standard and not matching the hotel's quality. Preferences vary with some guests enjoying the diverse array of cafés and the good selection on offer, while others would have preferred a traditional in-hotel breakfast option.
In addition to breakfast, guests are generally positive about the hotel's facilities, including a top-rated pool and great service, though there are mentions of minor issues, such as storage space in the rooms and occasional dissatisfaction with café selections. Overall, while the concept of breakfast at nearby cafés is unique and appreciated by some, it may not be to everyone's taste.
Dinner
Poli House by AFI Hotels offers a generally commendable dining experience with several positive aspects noted by guests. The hotel's rooftop and pool bars are highlights, frequently mentioned for their excellent food and drinks. Guests appreciated the simple yet extremely well-cooked dishes, as well as tasty snacks and fruit baskets provided daily. Multiple dining options provide a great evening atmosphere, along with delicious cocktails crafted by skilled bartenders. However, a few reviews pointed out delayed food service and occasional disputes with staff over meal quality, which, in some cases, resulted in a managerial intervention to rectify the situation. Overall, the majority of guests enjoyed their dining experiences at this stylish hotel, indicating that it excels in offering a satisfying culinary atmosphere.
Rooms
Poli House by AFI Hotels receives mixed reviews regarding room sizes with many guests noting that rooms are on the smaller side, sometimes even cramped. Despite the compact nature, rooms are praised for being modern, well-designed and equipped with all necessary amenities, including bathrobes, slippers and coffee kits. Guests appreciate the cleanliness and the functional layout, which makes efficient use of space. Several reviews highlight how comfortable the beds are and the elegance of the room decor.
However, there are notable issues with cleanliness and maintenance with some guests reporting mold in the showers and dust in the air conditioning area. Other concerns include noisy conditions in rooms facing busy streets and a lack of adequate storage space. Bathroom doors that don't close properly and non-lockable doors are also mentioned.
On a positive note, rooms overlooking more peaceful areas offer a quiet and comfortable experience and those with balconies provide an added charm. The hotel's modern design and aesthetics are generally well-received, contributing to a pleasant atmosphere.
In conclusion, Poli House provides a cozy and stylish stay with well-appointed rooms, although potential guests should be prepared for smaller spaces and occasional cleanliness or maintenance issues.
Beds
Poli House by AFI Hotels offers guests a mixed experience when it comes to their beds. Many reviewers have praised the beds for being clean with numerous mentions of them being very comfortable. The comfort of the mattress has been highlighted multiple times, contributing positively to their stay. However, there were some reports of beds being too soft or even too hard for some guests, indicating a variation in individual preferences. A few reviews indicated uncomfortably noisy beds and stained bedding, which may affect overall satisfaction. The lack of bedside tables was also noted as a mild inconvenience. Despite these issues, it seems the overall feeling leans towards a comfortable and restful experience for most visitors.
Cleanliness
Poli House by AFI Hotels largely receives praise for their cleanliness and modern amenities, making it a popular choice for travelers seeking comfort and aesthetic appeal. Guests frequently describe the rooms as clean, well-maintained and boasting a modern, simple design. The hotel itself is often highlighted for being very clean and inviting with cleanliness reaching satisfactory levels in most areas including the bathrooms and common spaces. Many reviewers commend the good job done by the cleaning staff, appreciating their prompt and efficient service.
While the positive reviews dominate, a few areas come under scrutiny. Some guests reported issues with room cleanliness, mentioning dust, dirty curtains and occasional mold in the showers. The outdoor areas, particularly the pool, were sometimes found to be inadequately maintained with mentions of dirt and mold around the edges. Additionally, external windows and common area glass panels occasionally appeared dirty, detracting from the overall experience.
Despite these minor issues, the hotel's modern structure and well-kept rooms managed to leave a favorable impression on most guests, solidifying it as a clean and beautiful place to stay. The excellent service paired with a great location further enhances the charm of Poli House, offering a blend of comfort and convenience for travelers.
Staff
The staff at Poli House by AFI Hotels consistently receives high praise from guests for their exceptional service and friendliness. Guests particularly highlight the courteous and polite nature of the team, mentioning several staff members by name including Olga, Michaela, Karina, Vlada and Shoval, who are frequently commended for their warm and helpful demeanor. Olga, in particular, appears in numerous reviews, recognized for going above and beyond to assist guests and make them feel welcomed.
The reception team is noted for their efficiency and professionalism, promptly responding to requests and ensuring a smooth check-in process. Many guests comment on the cheerful and attentive nature of the receptionists, making the experience at the front desk pleasant and reassuring. Michaela and Karina also stand out for their phenomenal service, adding a personal touch to the guest interactions.
Other staff members, such as the bar and wait staff, are described as friendly and efficient, contributing to the overall positive atmosphere of the hotel. The level of service provided is exceptional with staff being available at all times, accommodating and always ready to assist with a smile.
Overall, the professionalism and kindness of the hotel staff greatly enhance the guest experience at Poli House, making it a highly recommended choice for visitors seeking excellent hospitality and personalized service.
Wi-Fi
Poli House by AFI Hotels offers WiFi service with a discounted upgrade option for day use. Guests appreciated that WiFi was available with some finding it reliable and fast. However, there were reports of intermittent connectivity, short-range coverage and instances where the internet was weak, unstable, or slow. Several comments highlighted that the WiFi was not consistently functional across multiple areas of the hotel. Despite these challenges, some guests expressed overall satisfaction with their experience.
Spa
Poli House by AFI Hotels offers guests a mixed but generally positive spa experience. The rooftop spa is a highlight, featuring an amazing jacuzzi and sauna that are perfect for late evenings, complemented by a great rooftop bar. The environment is enhanced by lovely outdoor pools and a luxurious setting.
Guests frequently commend the spa staff for their professionalism and kindness. Many have enjoyed an excellent massage spa experience with some even highlighting the super relaxing massages that come with complimentary, spontaneous extras, adding a unique touch to their visit.
However, it is worth noting that some guests encountered issues, such as the spa facilities being missing upon arrival or sections of the spa, like the steam room and sauna, being in poor condition. The noise level in the spa environment and sporadic instances of disappointing massage treatments were also mentioned. Despite these occasional drawbacks, the overall atmosphere and services like massages with champagne contribute to a generally delightful stay near the spa.
Pool
Poli House by AFI Hotels boasts a rooftop pool that has garnered much admiration from guests for its creativity and design. The pool offers a unique and stunning view of the city, making it a memorable spot for relaxation. Many found the atmosphere enjoyable with various seating areas adding to the fun and inviting vibe. The cleanliness of both the pool and surrounding facilities has been consistently praised, reflecting the hotel's commitment to maintaining a pleasant environment.
Despite its many positive points, some guests mentioned the pool is relatively small and can get crowded, making it difficult to find available sunbeds or seating around the pool area. Additionally, there have been occasional issues with the pool's functionality and a few guests noted that it closes early or was not open during their stay.
Overall, the rooftop pool at Poli House is a highlight, deemed perfect by many, thanks to its beautiful design, cleanliness and the excellent bar service. For a relaxing and enjoyable experience in Tel Aviv, the pool area, despite its size, stands out as a charming and well-maintained oasis above the city.
Family
Poli House by AFI Hotels offers an ideal stay for families looking for a perfect blend of comfort and convenience. Guests have praised the modern location which is centrally situated, making it easy to access all necessary amenities. The rooms are described as perfect, complete with stunning spaces that house plenty of family-friendly facilities. The hotel's hospitality stands out with its delightful and warm service, making families feel welcomed and cared for. Many have noted the lovely and kind team, further enhancing the overall experience.
A family-friendly atmosphere prevails, especially during Friday and Saturday stays, making it an excellent choice for family vacations. Guests have commented on enjoying their time at this family hotel with some even benefiting from a children-free stay. The rooftop pool, although not necessarily tailored for families, adds to the weekend fun.
However, it is worth noting that there can be some noise from kids running around the hallways, which might be a minor inconvenience for some guests. Despite this, the positive experiences significantly outweigh any minor drawbacks, making Poli House a preferred choice for family trips as guests often express their intention to return.
Business
Poli House by AFI Hotels stands out as a prime choice for business travelers visiting Tel Aviv, offering highly recommended facilities tailored to professional needs. The establishment boasts modernized business amenities and spaces, conducive to a range of meetings and events. Rooms are equipped with accessible and well-provided facilities, ensuring a comfortable and efficient stay.
The hotel's central location makes it ideal for business engagements with easy access to key areas in the city. The approachable and efficient service desk is a notable feature, catering specifically to the needs of business guests. While some reviews mention that there is no dedicated business center, the overall environment is conducive to business activities.
In addition to its business-friendly atmosphere, the hotel offers excellent service across the board. Guests can enjoy expertly crafted cocktails and the unique ambiance of this boutique oasis in the heart of Tel Aviv. Whether for business or leisure, many reviewers found Poli House to be a reasonable and charming choice for their stay.
Accessible
Poli House by AFI Hotels offers an environment that is generally accessible, catering to guests of all ages. The common areas and essential services are described as easily accessible, creating an inclusive atmosphere. Guests appreciate that the location is walkable and conveniently close to various necessities. However, there are notable shortcomings, especially concerning accessibility for guests with disabilities. The hotel does not provide access to the rooftop pool for people with disabilities and some guests found access to their rooms to be frustrating. The lack of parking facilities and the scarcity of seating around the bustling pool area also pose challenges. While the hotel is noted for its accessibility, there are areas for improvement to enhance the experience for all guests.
Rooftop Pool
The rooftop pool at Poli House by AFI Hotels has received widespread acclaim for its enjoyable atmosphere, clean and spacious design and well-maintained facilities. Guests consistently highlight the superb experience it offers, citing its wonderful views over the city and a heated, beautiful pool equipped with sunbeds and chairs for relaxation. The rooftop area also features a bar, making it even more appealing for those looking to unwind in a pleasant environment. Although some have mentioned occasional crowding and less glamorous surroundings, the overall sentiment is positive with many appreciating the simple yet neat design of the pool area. The availability of a small rooftop Jacuzzi and infinity pool adds to the allure. In summary, the rooftop pool at Poli House delivers an exceptional and enjoyable experience, often described as amazing and cool, making it a standout feature of the hotel.
Infinity Pool
The infinity pool at Poli House by AFI Hotels stands out as a highlight, offering guests a well-maintained and clean environment. The rooftop setting provides a stunning view of the city, adding to the overall pleasant ambiance. Comfort is ensured with the pool being heated, making it an inviting option regardless of the time of day or year. The attention to detail in maintaining the infinity pool contributes significantly to the positive experience enjoyed by guests.
Heated Pool
Poli House by AFI Hotels boasts a heated rooftop pool that has garnered attention for its warmth and scenic views of the cityscape. The rooftop pool area is described as amazing and great for relaxation, offering an inviting environment with its heated and beautiful design. Notably accessible all year round, even during winter, this infinity pool provides a lovely spot for guests to unwind.
However, it is important to note that some visitors have found the pool area to be on the smaller side with occasional crowding and limited seating. Despite this, many find the heated pool to be a very good feature, contributing positively to their overall experience at the hotel.
Outdoor Pool
Poli House by AFI Hotels is renowned for its exceptional rooftop pool, described by guests as well-maintained, modern and charming. The heated pool offers a beautiful setting with sunbeds and chairs, making it an ideal spot for relaxation. The rooftop location not only provides a fantastic view but also features a pool bar that adds to the overall experience. Many guests praised the quality and comfort of the pool area, noting its infinite comfy chairs and the pleasant atmosphere. While some mentioned that the pool could use more seating and shade, the consensus highlights the pool's appeal and excellence as a standout feature of the hotel.
Honeymoon
Poli House by AFI Hotels offers a wonderful and romantic environment, particularly suited for honeymooners. Guests have celebrated their honeymoons with great satisfaction, praising the modernized design and ambiance that adds to the romantic experience. Special recognition has been given to Olga from the hotel staff for her exceptional service. Overall, visitors describe their honeymoon stays as perfect, highlighting the accommodating and well-crafted environment of the hotel.
Romantic
Poli House by AFI Hotels has received several comments highlighting its suitability for a romantic getaway. Guests appreciate the modern and romantic ambiance of the hotel, often mentioning the intimate pool which is perfect for couples. The rooftop offers breathtaking views towards the sea, especially enchanting during sunset. While breakfast options were not universally acclaimed, the team received praise for their attentive service. The touch of champagne adds to the romantic experience. However, it’s worth noting that there are also a few less favorable mentions.
Dog Friendly
Poli House by AFI Hotels provides a welcoming environment for dog owners, offering conveniences like dog beds and bowls upon arrival. Guests appreciate the ability to stay with their pets throughout all areas of the hotel, highlighting the accommodating attitude of the staff. While there may be some mixed messages about the dog policy, it is clear that the hotel makes efforts to cater to guests traveling with their furry companions, allowing them to enjoy their stay without the need to find pet sitters. The presence of other guests with their dogs, even in recreational areas like the pool, further supports the convenient and inclusive environment for pet owners.
Yes, Poli House by AFI Hotels has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Poli House by AFI Hotels.
Yes, Poli House by AFI Hotels welcomes dogs.
No, parking facilities aren't available at Poli House by AFI Hotels.