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Summary of reviewsRivertel is a highly regarded hotel, celebrated for its strategic location, cleanliness and exceptional staff. Situated conveniently near town attractions, supermarkets, eateries and next to Lotus Mall, the hotel's prime location offers easy access to highways and major landmarks like the Leaning Tower of Teluk Intan. The peaceful environment, despite its centrality and ample parking facilities further enhance the overall stay.
The cleanliness at Rivertel is impeccable with guests consistently praising the tidy and well-organized rooms and common areas. The rooms are spacious, comfortable and equipped with necessary amenities, appealing to both solo travelers and families. Senior citizens also find the rooms easily accessible and user-friendly. The hotel’s commitment to hygiene is evident through regular sanitation procedures and fresh scents upon entry.
Rivertel’s staff receive high accolades for their friendliness, professionalism and efficiency. The team is noted for being helpful and supportive, making the check-in process smooth and addressing concerns promptly. This welcoming attitude greatly contributes to the positive experience at the hotel.
While the breakfast service receives mixed reviews with some guests appreciating the quality and others pointing out the lack of inclusive options, the presence of a lobby cafe adds positively to the atmosphere.
The hotel’s parking facilities are generally well-received, offering free and ample parking space. Although there are minor setbacks, like the absence of covered parking, the overall arrangement meets most guests' needs effectively.
Families find Rivertel to be an excellent choice for vacations. The hotel provides a family-friendly atmosphere with spacious family quad rooms and a kids' play area. Cleanliness, safety and good bathroom facilities contribute to a reassuring and comfortable environment for families.
The comfortable beds with their fresh and clean bedding, are frequently highlighted, although some guests note issues with pillow comfort. Nonetheless, the good quality of mattresses generally ensures a restful stay.
Rivertel stands out as a commendable three-star hotel, offering good value and surpassing expectations. The strategic location and satisfactory facilities justify the price, making it a practical choice for business travelers as well. The helpful staff, clean rooms and practical amenities enhance the experience for those on business trips, ensuring a comfortable environment for work and rest.
In summary, Rivertel offers a clean, comfortable and strategically located option for both leisure and business travelers with exceptional staff service making every stay enjoyable and hassle-free. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.
Superior King RoomFeaturing free toiletries, this double room includes a private bathroom with a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Rivertel boasts a strategic and convenient location, making it an appealing choice for travelers. Its proximity to town means that major attractions, local eateries and essential amenities are easily accessible. Notably, the drive to the Leaning Tower of Teluk Intan takes just 8 minutes. Situated next to Lotus Mall, guests find themselves close to supermarkets, fast food outlets and famous eateries. The location offers easy access to highways linking Teluk Intan to other regions, adding to its convenience for business travelers. Despite its centrality, the hotel maintains a peaceful environment. Additionally, ample parking lot facilities add to the overall ease of stay at Rivertel.
Breakfast
Rivertel’s breakfast offerings seem to be a mixed bag by guest accounts. While some guests have praised the breakfast served, calling it excellent and complimenting the chef, others noted significant limitations. Many visitors pointed out that the hotel does not include breakfast in the package with no buffet options available and only a set breakfast offered. The absence of a complimentary or inclusive breakfast was cited frequently with guests suggesting that offering breakfast would enhance the overall experience. It's also mentioned that the cafe located in the lobby contributes positively to the hotel's atmosphere. Overall, while there are elements of the breakfast service that attendees appreciated, many felt that the lack of inclusive breakfast options detracted from their stay.
Rooms
The rooms at Rivertel receive high praise for their cleanliness and spaciousness. Guests consistently mention that the rooms are tidy, well-organized and equipped with all the necessary amenities. Many reviews highlight the comfort of the rooms with particular emphasis on the quality of the beds and the freshness of the pillows and towels. The air conditioning works well and facilities such as Wi-Fi are reliable.
The spacious nature of the rooms is a recurring theme with travelers appreciating the ample space whether they are alone or with family. Comfort is a notable point with guests feeling at ease in the cozy and well-maintained environment. The rooms also cater well to senior citizens, offering ease of access and usability.
The cleanliness of the rooms is impeccable with regular sanitation procedures in place, making the rooms not only clean but also hygienic. Fresh scents upon entry further enhance the pleasantness of the stay.
Additionally, friendly staff contribute to the overall positive experience, ensuring that guests feel welcome and accommodated. Overall, Rivertel stands out for its clean, spacious and comfortable rooms, providing a restful and pleasant stay for all its guests.
Beds
Rivertel offers a range of comfortable beds that guests have praised for their coziness and cleanliness. Many have noted the beds, whether double, single, or king, as particularly comfortable with fresh and clean bedsheets enhancing the overall experience. The rooms are frequently described as comfortable and clean, creating a welcoming environment for a restful stay. Some guests did mention issues with the pillows, finding them too soft or causing neck pain, but overall, the new mattresses and good quality of the bedding were highlighted positively. The hotel also seems to accommodate specific needs, providing comfort for various guest preferences, including those of Muslim visitors.
Cleanliness
Rivertel has received high praise for its impeccable cleanliness, making it a comfortable and appealing option for travelers. Guests consistently mention that the rooms are clean and well-organized with facilities that are in good working order. The spacious and tidy accommodations provide a pleasant stay and the hotel's efforts to maintain a sanitized environment are evident. Cleanliness extends beyond the rooms to the lobby and other common areas, contributing to an overall clean, cozy and well-maintained atmosphere. Guests appreciate the consistent upkeep and adherence to hygiene standards, finding the fresh and spotless condition of both rooms and amenities to be impressive. Rivertel's commitment to cleanliness is a standout feature, earning it accolades from satisfied visitors.
Staff
The staff at Rivertel receive consistent praise for their exceptional service, marked by friendliness, politeness and professionalism. Guests highlight the team's helpful and supportive nature, noting that they are always prompt in addressing any issues and making the check-in process easy and fast. The staff's warm and welcoming attitude, coupled with their smiles, leaves a positive impression on visitors. They are described as well-trained, skilled and efficient, ensuring that every interaction is pleasant and hassle-free. Additionally, reviews commend the cooperative and courteous approach of the entire team, from receptionists to door attendants. Overall, Rivertel's staff are recognized for their commitment to providing excellent service, making guests' stay enjoyable and comfortable.
Wi-Fi
Rivertel has received a mixture of feedback regarding its WiFi services. Many guests have experienced issues such as unstable connections, poor signal strength and slow speeds. However, some reviews highlight that the WiFi signal was strong and the internet was fast. Despite the varying experiences, Rivertel offers essential amenities like toothbrushes, soap, towels and shower caps to ensure a comfortable stay.
Parking
The parking situation at Rivertel generally receives positive feedback from guests. The hotel offers free and ample parking space with options for reserved parking upon request. Many reviews highlight the abundance of parking available around the hotel, ensuring guests can find a spot without much trouble. The spacious and ample parking lots are noted frequently, contributing to a hassle-free experience for those traveling by car.
However, a few reviews mention that the parking isn't covered, which could be a concern during inclement weather. Additionally, some indicated that at times, the parking could be less convenient due to space limitations. Despite these minor setbacks, the overall consensus points to a well-regarded and generous parking arrangement, meeting the needs of most guests effectively.
Family
Rivertel has proven to be a reliable choice for family staycations, particularly for those with young children. The hotel boasts a calm and family-friendly atmosphere, bolstered by the availability of a kids' play area that ensures the little ones are well entertained. The family quad rooms are spacious enough to comfortably accommodate families, leaving both parents and children satisfied with the space provided.
Guests frequently commend the cleanliness and safety of the hotel, creating a reassuring environment for families. Additionally, the hotel offers good bathroom facilities, contributing further to the overall comfort of the stay. Its good location adds to its appeal, providing easy access to local scenery. With a comfortable and safe environment, Rivertel consistently earns high marks as an excellent option for family vacations.
3 Star
Rivertel offers a commendable experience for travelers, standing out for its excellent overall quality and good value. Conveniently located with easy access to major highways, this hotel proves to be a practical choice for those on the move. Despite being categorized as a three-star hotel, it tends to surpass expectations, making it worth the money. While it can be on the pricier side, the satisfaction with the facilities and services indicates that it justifies the expense. Overall, Rivertel maintains a balanced offering that leaves guests with a positive impression.
Business
Rivertel appears to be a commendable choice for business travelers, characterized by a helpful and courteous staff who promptly address any concerns. The location is noted for its convenience, making it easy to discuss and resolve business matters. The rooms are reportedly clean and well-maintained, an essential feature for short business stays. Moreover, the hotel provides practical amenities like additional bedding and hand devices, enhancing the overall experience for business guests. Rivertel is recommended for its suitability for business-related trips.
No, Rivertel doesn't have any pool.
No, a spa isn't available at Rivertel.
No, Rivertel doesn't allow dogs.
No, parking facilities aren't available at Rivertel.