La Casona Tequisquiapan Hotel & Spa
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Summary of reviewsLa Casona Tequisquiapan Hotel & Spa is well-regarded for its serene and peaceful ambiance, making it an excellent choice for a tranquil weekend getaway. Located slightly distanced from the city center, the hotel offers a clean and comfortable environment that is close to nearby vineyards, spas and key attractions such as hot air balloon facilities. This location provides excellent value for money, highlighted by exceptional service from the staff. The surroundings are calm and relaxing, allowing guests to unwind from the bustle of Tequisquiapan.
The breakfast at La Casona Tequisquiapan is consistently praised for its quality, taste and variety. Guests find it delicious and well-prepared with a buffet that includes freshly made tortillas, homemade options and eggs to order. The attentive and friendly service during breakfast adds to the overall positive experience, despite some calls for more variety, particularly for dinner and children's meals. Dinner, while noted for excellent flavor, faces some critiques regarding limited variety and the need for faster service and billing accuracy.
Room cleanliness and comfort are frequently highlighted with well-maintained and spacious accommodations. Positive mentions extend to the housekeeping staff for maintaining high standards and an inviting environment. However, certain rooms lack air conditioning and adequate fans and some guests noted dim lighting and hard beds. Despite these drawbacks, the overall atmosphere and staff attention leave many guests with a favorable impression.
The hotel excels in cleanliness with well-maintained public areas and super clean rooms that contribute to a pleasant stay. The warm and excellent service from the staff, including standout individuals like Mónica at the front desk, Alberto in the restaurant and Alejandra from the spa, enhances the family-like, respectful environment, though some feedback suggests improved communication from the administration is needed.
The spa offers a relaxing experience lauded for its stress-relieving treatments and reasonable pricing, although better availability and communication could further enhance guest satisfaction. The pool area, while clean and visually appealing, receives mixed reviews due to inconsistent water temperatures.
When it comes to bedding, guest experiences vary significantly; some find the beds uncomfortably hard, while others commend their comfort. The hotel's family-friendly amenities, including a children's pool and activities like ping pong and billiards, cater well to families, although limited dining options for children and understaffing during weekends are noted.
La Casona Tequisquiapan is also recognized for its pet-friendly policies, allowing ease of access for pets and enhancing the stay for those traveling with furry companions. The excellent pet services come with a small additional cleaning fee, but many guests appreciate the accommodation.
Overall, La Casona Tequisquiapan Hotel & Spa offers a pleasant, clean and relaxing environment with high-quality service, making it a favored choice for those planning a tranquil escape, a family trip or a pet-friendly vacation.
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The breakfast at La Casona Tequisquiapan is consistently praised for its quality, taste and variety. Guests find it delicious and well-prepared with a buffet that includes freshly made tortillas, homemade options and eggs to order. The attentive and friendly service during breakfast adds to the overall positive experience, despite some calls for more variety, particularly for dinner and children's meals. Dinner, while noted for excellent flavor, faces some critiques regarding limited variety and the need for faster service and billing accuracy.
Room cleanliness and comfort are frequently highlighted with well-maintained and spacious accommodations. Positive mentions extend to the housekeeping staff for maintaining high standards and an inviting environment. However, certain rooms lack air conditioning and adequate fans and some guests noted dim lighting and hard beds. Despite these drawbacks, the overall atmosphere and staff attention leave many guests with a favorable impression.
The hotel excels in cleanliness with well-maintained public areas and super clean rooms that contribute to a pleasant stay. The warm and excellent service from the staff, including standout individuals like Mónica at the front desk, Alberto in the restaurant and Alejandra from the spa, enhances the family-like, respectful environment, though some feedback suggests improved communication from the administration is needed.
The spa offers a relaxing experience lauded for its stress-relieving treatments and reasonable pricing, although better availability and communication could further enhance guest satisfaction. The pool area, while clean and visually appealing, receives mixed reviews due to inconsistent water temperatures.
When it comes to bedding, guest experiences vary significantly; some find the beds uncomfortably hard, while others commend their comfort. The hotel's family-friendly amenities, including a children's pool and activities like ping pong and billiards, cater well to families, although limited dining options for children and understaffing during weekends are noted.
La Casona Tequisquiapan is also recognized for its pet-friendly policies, allowing ease of access for pets and enhancing the stay for those traveling with furry companions. The excellent pet services come with a small additional cleaning fee, but many guests appreciate the accommodation.
Overall, La Casona Tequisquiapan Hotel & Spa offers a pleasant, clean and relaxing environment with high-quality service, making it a favored choice for those planning a tranquil escape, a family trip or a pet-friendly vacation.
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Romantic Hotel
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Children's Pool Outdoor Pool
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
La Casona Tequisquiapan Hotel & Spa shines with a peaceful and serene ambiance in Tequisquiapan, making it an excellent choice for a tranquil weekend getaway. While some guests note that it is slightly distanced from the city center, many appreciate the hotel's clean and comfortable environment. Its location is praised for being close to nearby vineyards and spas and easily accessible to key attractions, including hot air balloon facilities. The hotel offers excellent value for money, highlighted by clean accommodations and exceptional service from the staff. The general surroundings are also appreciated for their calm and relaxing nature, allowing guests to unwind comfortably, just a short drive from the hustle and bustle of downtown Tequisquiapan.
Guests consistently praised the breakfast at La Casona Tequisquiapan Hotel & Spa for its quality, taste and variety. Most found the breakfast to be delicious, plentiful and well-prepared, noting that the buffet options were both complete and fulfilling. The service during breakfast was also highlighted as attentive and friendly with staff going out of their way to accommodate early departures. The breakfast buffet featured freshly made tortillas, homemade options and eggs to order, adding a unique touch to the morning meal. While some felt there could be more variety, especially for dinner and children, overall, the breakfast received high marks for its excellence and contributed to a positive overall experience at the hotel.
Dining at La Casona Tequisquiapan Hotel & Spa offers a range of experiences. The restaurant garners praise for its excellent flavor with everything on the menu characterized as very tasty despite its limited variety. Guests appreciate the good seasoning, even while noting it could use a bit more to elevate the dishes further. Some visitors have commented on the need for faster service and highlighted discrepancies in billing, pointing out that additional taxes were charged beyond what was initially listed. While the positive feedback emphasizes the deliciousness of the food, there are consistent calls for improvement in quality and diversity and some encountered issues with meal preparation and service efficiency. Overall, while the current dining experience has its highlights, there is room for enhancing both the quality of food and the restaurant's service standards.
At La Casona Tequisquiapan Hotel & Spa, guests frequently highlight the cleanliness and comfort of the rooms. Many appreciate the tranquility and cozy atmosphere with some noting that the rooms are spacious and well-maintained. Housekeeping consistently receives positive mentions for maintaining high standards. In addition to cleanliness, the rooms often offer a warm, inviting environment and necessary amenities with some guests enjoying features like a nice pillow menu.
However, there are mentions of areas needing improvement. Some rooms lack air conditioning and fans are not always sufficient to combat the heat. A few guests remarked that the lighting in some rooms is quite dim, contributing to an overall feeling of darkness. Additionally, certain bathrooms and some aspects of room maintenance appear slightly worn. There are occasional remarks about lack of air circulation and hard beds, suggesting that some rooms could benefit from a remodeling to enhance guest comfort. Despite these issues, the positive attention from the staff and the general atmosphere of the hotel leave many guests with a favorable impression.
La Casona Tequisquiapan Hotel & Spa offers a mixed experience when it comes to the comfort of their beds. A portion of guests found the beds to be uncomfortable; terms like hard, very hard and even deformed were used to describe some of the mattresses. This suggests there might be consistency issues with bed quality across different rooms. However, other guests had a markedly different experience, highlighting the comfort of the beds and mattresses. Some even described the beds as super comfortable and delicious, indicating periods or certain rooms where the bedding quality was impeccable. Additionally, amenities such as breakfast, good service from the staff and access to Netflix further added to the positive aspects of their stay.
La Casona Tequisquiapan Hotel & Spa garners consistent praise for its cleanliness with many guests noting that everything is very clean and the hotel's facilities are well-maintained. Public areas are described as clean and easily accessible, making for a comfortable stay. The rooms have received numerous compliments for being super clean and smelling nice, contributing to the overall pleasant and comfortable atmosphere. The hotel's staff is frequently credited for their warm and excellent service, adding to the clean and welcoming environment. While there are a few mentions of areas where cleanliness could be improved, the majority of reviews highlight the hotel's high standards of cleanliness, making it a family-friendly and visually appealing choice for travelers.
La Casona Tequisquiapan Hotel & Spa consistently receives high praise for its staff, who are noted for their unwavering friendliness, attentiveness and proactive service. Across various departments—from reception to the restaurant—the team demonstrates exceptional treatment, characterized by kindness and a remarkable willingness to assist guests. Special mentions highlight individuals like Mónica at the front desk, Alberto in the restaurant and Alejandra from the spa, each providing standout service. Reviews emphasize the staff's genuine, warm and polite demeanor, contributing to a family-like atmosphere and respectful environment. However, some feedback indicates a need for improvement in communication from the administration. Overall, guests frequently commend the excellent service, quick and courteous attention and the staff's availability, enhancing the overall guest experience at the hotel.
La Casona Tequisquiapan Hotel & Spa offers an excellent spa experience that many guests have praised as being great and very good for relieving daily stress. The spa service receives commendations for its excellence and relaxing treatments. Guests particularly enjoyed the reasonable pricing of the massage services, noting that they were accessible and effective.
Despite the overwhelming positive feedback, there were minor issues concerning the availability and cost of the spa services. Some guests expressed disappointment at the lack of availability during their stay and a few found the prices slightly higher than expected. Additionally, there was some confusion at the reception regarding the local spa offerings, resulting in incorrect information being provided to guests.
Overall, the spa consistently receives high marks for its service and relaxation benefits, making it a notable feature of the hotel. However, better communication and more affordable pricing could enhance the overall guest experience.
At La Casona Tequisquiapan Hotel & Spa, the pool area has received mixed reviews from guests. Many highlight it as a very pleasant facility with a clean and well-maintained appearance, making it a nice spot within the hotel's garden area. The pool's water temperature, however, has been a point of contention. Some guests appreciated the warm water, describing it as ideal for children and perfectly heated. Meanwhile, others found the pool water to be cold or even freezing, indicating inconsistency in heating. The pool is medium-sized but perceived as small relative to the number of available rooms. Overall, while the pool area is visually appealing and clean, the varying water temperatures have left differing impressions on guests.
La Casona Tequisquiapan Hotel & Spa stands out as a 100% family-friendly destination, offering amenities that cater to both adults and children. The hotel features a dedicated children's pool that, while small, is noted for being very clean and perfectly suited for young kids. Families with children find the complimentary glasses and grape juice for the little ones to be a thoughtful touch. Additionally, kids can enjoy activities like ping pong and billiards, which have proven to be a hit. However, it is worth noting that there are limited dining options for children and the staffing appears to be insufficient during weekends. Nonetheless, the hotel provides a pleasant experience with attentive service from kind staff, despite these minor drawbacks.
La Casona Tequisquiapan Hotel & Spa is recognized as a super pet-friendly destination, making it a convenient and enjoyable stay for those traveling with their furry companions. The hotel ensures ease of access to its facilities for pets and even allows dogs in the dining area, although they are not permitted inside the main restaurant itself. Guests have found it delightful that pets are welcomed and many look forward to returning because of this amenity.
The hotel staff are noted for their kindness and for providing the necessary services to accommodate pets. An additional cleaning fee applies for those bringing pets, which is a small trade-off for the excellent pet-friendly environment the hotel offers. Overall, La Casona Tequisquiapan stands out as an excellent choice for pet owners seeking a comfortable and accommodating stay near the center of Tequisquiapan.
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Location
Breakfast
Dinner
Rooms
However, there are mentions of areas needing improvement. Some rooms lack air conditioning and fans are not always sufficient to combat the heat. A few guests remarked that the lighting in some rooms is quite dim, contributing to an overall feeling of darkness. Additionally, certain bathrooms and some aspects of room maintenance appear slightly worn. There are occasional remarks about lack of air circulation and hard beds, suggesting that some rooms could benefit from a remodeling to enhance guest comfort. Despite these issues, the positive attention from the staff and the general atmosphere of the hotel leave many guests with a favorable impression.
Beds
Cleanliness
Staff
Spa
Despite the overwhelming positive feedback, there were minor issues concerning the availability and cost of the spa services. Some guests expressed disappointment at the lack of availability during their stay and a few found the prices slightly higher than expected. Additionally, there was some confusion at the reception regarding the local spa offerings, resulting in incorrect information being provided to guests.
Overall, the spa consistently receives high marks for its service and relaxation benefits, making it a notable feature of the hotel. However, better communication and more affordable pricing could enhance the overall guest experience.
Pool
Children's Pool
Dog Friendly
The hotel staff are noted for their kindness and for providing the necessary services to accommodate pets. An additional cleaning fee applies for those bringing pets, which is a small trade-off for the excellent pet-friendly environment the hotel offers. Overall, La Casona Tequisquiapan stands out as an excellent choice for pet owners seeking a comfortable and accommodating stay near the center of Tequisquiapan.
Yes, La Casona Tequisquiapan Hotel & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at La Casona Tequisquiapan Hotel & Spa.
Yes, La Casona Tequisquiapan Hotel & Spa welcomes dogs.
No, parking facilities aren't available at La Casona Tequisquiapan Hotel & Spa.
No, La Casona Tequisquiapan Hotel & Spa doesn't have a gym.
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