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Summary of reviewsHotel Residence Montelago is highly regarded for its excellent location by Lake Como, offering a serene and picturesque lakeside retreat. The tranquil setting is ideal for nature lovers and sport enthusiasts, featuring car-free walking paths, opportunities for cycling and e-bike rentals. The hotel's strategic placement also ensures easy access to local shops, restaurants, major roads and nearby attractions, including Milan and Bernini Park.
Guests appreciate the spacious, clean and welcoming accommodations, often noting the large rooms with panoramic lake views. While some mention the need for updates, the overall value and quality are well-regarded. The hotel's commitment to cleanliness is evident with spotless rooms and facilities frequently praised by guests.
The breakfast offering receives a mix of reviews with many appreciating the extensive and varied options available, including scrambled eggs, cold cuts, croissants and cereals. Some guests, however, note a need for better management in refilling dishes and express that the breakfast could be more varied to fully meet the four-star expectations.
The dinner experience, on the other hand, consistently garners high praise. The charming terrace restaurant across the hotel serves superb meals with excellent service, making it a highlight of many guests' stays.
The hotel's staff is frequently acknowledged for their friendliness, professionalism and helpfulness, contributing significantly to a positive guest experience. The reception and kitchen staff, in particular, are often singled out for their exceptional service.
Ample parking space and the convenience of free parking directly in front of the hotel are additional perks, facilitating easy access for guests traveling by car.
Families find the hotel accommodating with spacious rooms, pet-friendly policies and nearby parks with playgrounds. The option to rent bicycles adds to the variety of activities available for families to enjoy their stay.
Overall, Hotel Residence Montelago offers a comfortable and tranquil stay with its beautiful location, spacious and clean accommodations, excellent dining options and friendly staff, making it a favorable choice for travelers seeking a relaxing lakeside retreat. While the four-star rating may prompt some expectations for improvement in certain areas like breakfast, the hotel still provides a commendable experience that guests appreciate.
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