Business ResortSummary of reviews related to the 'Business' categoryMantra Twin Towns offers a convenient option for business travelers, particularly due to its proximity to the conference center and nearby business hubs. The hotel provides functional meeting rooms and fast internet services, which are highly valued by those traveling for corporate purposes. Guests have found the hotel to be clean and comfortable with a responsive and well-organized reception team.
However, while the staff are noted to be polite, accommodating and friendly, there are areas for improvement. The check-in process can be stressful and time-consuming with some reports of up to 35-minute waits. Additionally, handling errors related to business amenities and a lack of response to requests and concerns have been highlighted as points of dissatisfaction.
Some operational issues, such as scheduled maintenance affecting air conditioning, have resulted in uncomfortable stays, which is a significant drawback for guests needing restful nights between busy work schedules. The limited abilities of the concierge services to cater specifically to business needs have also been noted.
Overall, while Mantra Twin Towns is located in a holiday destination, it provides reasonable services and facilities for business travelers. Enhancing check-in efficiency, improving response times to requests and expanding concierge services could further boost its appeal to corporate clients.
Show moreRead review summaries for all categories
