Prestige Hotel & Spa
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Summary of reviewsPrestige Hotel & Spa consistently delivers an outstanding guest experience, earning high praise across multiple categories. The hotel's location, nestled on a main road with picturesque mountain views, is frequently highlighted for its convenience and tranquility. It balances accessibility to modern amenities and key attractions in Tetouan and the northern region of Morocco, making it an ideal stopover, especially for those arriving by ferry. The secure and accessible off-street parking options add to the convenience for travelers with vehicles.
The breakfast offerings are another strong point with an extensive and varied buffet that includes fresh pastries, made-to-order eggs and traditional Moroccan products. Words like "hearty," "delicious," and "filling" are often used to describe the spread, although there are minor suggestions for more variety and improved freshness for some beverages.
In terms of dinner, the hotel successfully blends Moroccan and international cuisines with high marks for food quality, particularly the couscous. The restaurant atmosphere is enhanced by friendly and helpful staff, although improvements could be made in service speed and some aspects of food selection.
The rooms are widely appreciated for their cleanliness, modern amenities and comfortable beds. Guests enjoy the spaciousness, beautiful views and daily cleaning services, although noise isolation and consistency in room assignments have room for improvement.
The hotel's commitment to cleanliness is exceptional with spotless facilities and high hygiene standards throughout. The housekeeping service maintains a fresh and comfortable environment, contributing to the overall pleasant stay.
The staff delivers exceptional service with a warm demeanor, enhancing the overall guest experience. The professionalism and friendliness of the receptionists, restaurant staff and housekeeping team are highly commended. Multilingual capabilities further facilitate seamless communication and personalized service.
While WiFi performance receives mixed reviews, indicating areas for improvement, the hotel excels in other amenities like its highly praised spa. Guests particularly enjoy the Moroccan hammam and massages, although some find the services pricey and occasionally unavailable due to renovations or restrictions.
Parking facilities are well-managed and secure with monitored and convenient options for various vehicles, including motorcycles. This ensures a seamless and stress-free start for guests traveling by car.
The hotel's sleeping arrangements receive consistent accolades for their superior comfort and high-quality bedding, often compared favorably to luxury hotel chains. Even the sofas add to the overall comfort experience.
Overall, Prestige Hotel & Spa exceeds expectations for a three-star establishment, often suggested to deserve a four-star rating. Its modern rooms, top-tier service and exceptional cleanliness provide excellent value, making it a standout choice for travelers.
Categories
The breakfast offerings are another strong point with an extensive and varied buffet that includes fresh pastries, made-to-order eggs and traditional Moroccan products. Words like "hearty," "delicious," and "filling" are often used to describe the spread, although there are minor suggestions for more variety and improved freshness for some beverages.
In terms of dinner, the hotel successfully blends Moroccan and international cuisines with high marks for food quality, particularly the couscous. The restaurant atmosphere is enhanced by friendly and helpful staff, although improvements could be made in service speed and some aspects of food selection.
The rooms are widely appreciated for their cleanliness, modern amenities and comfortable beds. Guests enjoy the spaciousness, beautiful views and daily cleaning services, although noise isolation and consistency in room assignments have room for improvement.
The hotel's commitment to cleanliness is exceptional with spotless facilities and high hygiene standards throughout. The housekeeping service maintains a fresh and comfortable environment, contributing to the overall pleasant stay.
The staff delivers exceptional service with a warm demeanor, enhancing the overall guest experience. The professionalism and friendliness of the receptionists, restaurant staff and housekeeping team are highly commended. Multilingual capabilities further facilitate seamless communication and personalized service.
While WiFi performance receives mixed reviews, indicating areas for improvement, the hotel excels in other amenities like its highly praised spa. Guests particularly enjoy the Moroccan hammam and massages, although some find the services pricey and occasionally unavailable due to renovations or restrictions.
Parking facilities are well-managed and secure with monitored and convenient options for various vehicles, including motorcycles. This ensures a seamless and stress-free start for guests traveling by car.
The hotel's sleeping arrangements receive consistent accolades for their superior comfort and high-quality bedding, often compared favorably to luxury hotel chains. Even the sofas add to the overall comfort experience.
Overall, Prestige Hotel & Spa exceeds expectations for a three-star establishment, often suggested to deserve a four-star rating. Its modern rooms, top-tier service and exceptional cleanliness provide excellent value, making it a standout choice for travelers.
Hotel with Spa
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Prestige Hotel & Spa boasts a highly praised location that many guests find both convenient and picturesque. Nestled on a busy main road with easy access to both the modern amenities of Tetouan and the scenic views of the surrounding mountains, the hotel strikes a balance between tranquility and accessibility.
The location is particularly suited for those arriving by ferry, making it an ideal spot for a first night’s stay. Guests frequently mention its proximity to the city center, a short 15-minute walk or an easy taxi ride away with taxis readily available for around one euro.
The hotel is described as being close to the Medina, albeit with a bit of an uphill climb and sits near important thoroughfares like the road to Ceuta and Tangier. This makes it an excellent base for exploring the northern region of Morocco with many key attractions within a short drive.
Despite its centrality, the hotel offers a peaceful environment, partly due to its location outside the bustling Medina. Off-street parking adds to the convenience for those traveling by car with several guests noting the secure and accessible parking facilities.
Moreover, the panoramic views of the mountains from many of the rooms create a serene atmosphere, enhancing the overall experience. Whether for a brief stopover or a longer stay, the location of Prestige Hotel & Spa is repeatedly highlighted as a significant advantage for visitors.
Guests at Prestige Hotel & Spa largely commend the hotel’s breakfast offerings. Reviews highlight an extensive and varied buffet that includes both sweet and savory options, fresh pastries with the enchanting scent of croissants and even eggs made to order. Across the board, adjectives like "hearty," "generous," "delicious," and "filling" are frequently used to describe the overall experience. Many appreciated the quality of the food with specific mentions of fresh juices, rich coffee and traditional Moroccan products, adding a unique local flavor.
However, not all feedback was positive. Some guests found the variety to be lacking at times and expressed a desire for more salty options or greater inclusion of native gastronomy. The quality of coffee and teas received mixed reviews and there were sporadic complaints about the freshness of these beverages. Additionally, some visitors were disappointed by occasionally broken equipment and the occasional wait for service.
In essence, while there are areas for improvement, most guests feel that breakfast at Prestige Hotel & Spa provides a satisfying and enjoyable start to the day, making for a strong offering overall.
Dinner at Prestige Hotel & Spa offers a blend of Moroccan and international cuisine. Many guests have praised the food as good, delicious and high-quality. The couscous, in particular, has been noted as exquisite. The buffet is excellent, providing a varied selection that caters to different tastes. The restaurant staff, including waitresses and the manager, are friendly and helpful, enhancing the dining experience.
However, the service can be slow with some diners experiencing long waits. While room service and the restaurant are considered expensive by some, the quality of food generally receives positive feedback, though there is room for improvement to match the hotel's standard. The à la carte dining and the overall selection could be more generous.
Guests have also mentioned that the cleanliness of some areas, such as showers, needs attention with meal trays sometimes left in corridors. Despite these minor issues, the dinner experience at the hotel is often noted as good with specific praise for the variety and freshness of the breakfast options.
The rooms at Prestige Hotel & Spa generally receive high marks for cleanliness and comfort. Many guests appreciate the modern infrastructure, spaciousness and well-maintained conditions. Positive points frequently mentioned include comfortable beds, clean bathrooms and daily cleaning services. Guests enjoy the bright, clean rooms which often offer beautiful views, especially those facing the hills.
The hotel rooms are well-equipped with amenities like fridges but lack some conveniences such as minibars, kettles and safes in some cases. Most rooms feature comfortable bedding and decor, contributing to the overall comfort. Some rooms provide a nice balcony with picturesque views, adding to the experience.
However, there are areas that could use improvement. Noise isolation appears to be a recurring issue with several guests reporting noise from neighboring rooms and traffic, particularly in rooms facing the main street. Additionally, some guests found discrepancies in room assignments, needing to change rooms or being disappointed with the room view or size.
In summary, Prestige Hotel & Spa offers comfortable, clean and spacious rooms with modern amenities and beautiful views, although noise isolation and consistency in room assignments could see enhancements.
Prestige Hotel & Spa consistently receives commendations for its sleeping arrangements, which are highlighted as a key feature in guest reviews. Visitors frequently note the superior comfort of the beds, often comparing them favorably to luxury chains such as Sofitel and Hilton. The bedding is described as excellent and top-notch, contributing significantly to a restful stay. Various guests have praised the cleanliness and comfort of the mattresses, pointing out that they are new and very well-maintained.
The availability of spacious king-size beds is appreciated, although there have been occasional issues with the reserved bed type not being available. Nonetheless, the staff seems responsive, often converting rooms to meet guest preferences. While one or two reviews mention beds being too soft or slightly uncomfortable, the overwhelming majority emphasize the beds' comfort, cleanliness and high-quality bedding.
In addition to the beds, even the sofas in the rooms are noted to be super comfy, enhancing the overall comfort experience for guests. With consistent remarks on the cleanliness and comfort of the accommodations, Prestige Hotel & Spa promises a relaxed and cozy environment for a good night's sleep.
Prestige Hotel & Spa has garnered significant praise for its exceptional cleanliness, a standout feature frequently highlighted by guests. The hotel maintains clean and well-maintained facilities, including modern and spotless common areas and rooms. Guests consistently note the immaculate and polished surfaces, the hygiene standards of the rooms and overall extreme cleanliness throughout the establishment.
The housekeeping service is commendable with daily cleaning routines ensuring rooms remain fresh and comfortable. This commitment to cleanliness extends to all aspects of the hotel, from the public areas to the individual rooms, which are described as spacious, tidy and beautifully maintained.
Despite the overwhelmingly positive feedback, a few guests noted areas for improvement, particularly in the bathrooms and occasional issues with stained blankets. However, these critiques are outliers in a generally consistent record of high hygiene and cleanliness standards.
Overall, Prestige Hotel & Spa stands out for its perfect cleanliness, providing a welcoming and clean environment for guests, complemented by new and clean equipment and a professional, friendly staff. The hotel meets and often exceeds expectations in maintaining a pristine environment, contributing to an overall pleasant and comfortable stay.
At Prestige Hotel & Spa, the staff consistently receive high praise for their exceptional service and warm demeanor. Guests frequently highlight the professionalism, friendliness and helpfulness that define the team's approach. From the welcoming receptionists to the attentive restaurant staff, security personnel and housekeeping team, every member of the staff contributes to creating a pleasant and hospitable atmosphere.
Guests often mention the courteous and well-coordinated efforts of the entire team, where each individual—from the friendly security guards to the efficient housekeeping network—plays a crucial role. The reception staff, in particular, stand out for their ability to handle requests swiftly and effectively and the restaurant staff are commended for their helpfulness and kindness.
The overall experience at Prestige Hotel & Spa is significantly enhanced by the staff's dedication to ensuring a welcoming environment. The positive interactions, whether with the chefs, managers or maintenance workers, leave a lasting impression on visitors. The consistency in the staff's attentive and proactive service across all departments underscores their commitment to excellence.
Moreover, many guests appreciate the multilingual capabilities of the staff, making communication seamless and allowing for a more personalized experience. The top-notch service, combined with the genuine kindness and professionalism displayed by the team, makes staying at Prestige Hotel & Spa a memorable and enjoyable experience.
At Prestige Hotel & Spa, guest opinions regarding the WiFi are notably mixed. On the positive side, many guests have experienced perfect, strong and fast WiFi connections, especially in rooms equipped with Wi-Fi repeaters. There have been mentions of good and great WiFi with some noting that the WiFi worked perfectly in the mornings and saw improvements over specific weeks.
However, several guests encountered issues such as unstable or weak connections. Some experienced WiFi disconnections and fluctuations with the Internet sometimes not reaching certain floors or being completely absent. There's also feedback indicating that the WiFi does not perform well for business needs, often cutting off or not working consistently in the rooms. While some found the internet non-existent, others pointed out that better WiFi would be a welcome upgrade.
Overall, while there are instances of highly satisfactory WiFi performance, the inconsistency and interruptions reported by some guests suggest that improvements are needed to ensure a reliable internet experience throughout the hotel.
Prestige Hotel & Spa boasts an impressive spa, offering a range of relaxing treatments including a highly recommended Moroccan hammam and various massage sessions. The facilities are notably excellent with particular praise for Fatima's exceptional massage services. The spa environment is beautiful and aims at maximizing relaxation for its guests. Many found the spa treatments to be great and the staff pleasant and professional, enhancing the overall experience. However, there are some points of concern; the spa services are considered quite expensive by some and the amenities, such as the sauna, did not meet everyone's expectations. Additionally, the absence of a spa pool and the fact that spa services are not included in the hotel price were highlighted. Furthermore, certain periods experienced closure of the spa due to renovations or COVID-19 restrictions, which affected the availability of these services for some guests. Despite these minor setbacks, the hammam and massage offerings remain a standout feature.
The Prestige Hotel & Spa offers a variety of parking options that emphasize security and convenience for guests. The hotel provides free parking right at the door, which is also monitored and includes 24-hour security, giving peace of mind to those traveling by car. Guests have access to both on-site garage spaces and roadside monitored spots. Motorcycle parking is also well-catered for with off-street and secure options available. The parking lot is described as safe and attentively managed, often featuring a security guard to oversee the area. The availability of spaces is generally good with plenty of parking accessible even for late arrivals. The hotel's parking facilities, including controlled and private guarded parking, receive positive mentions for being easy to use and providing direct access to the entrance, ensuring a seamless start to the stay. Overall, the parking experience at Prestige Hotel & Spa is highlighted as secure, ample and efficiently managed.
Prestige Hotel & Spa has garnered praise for exceeding expectations associated with its three-star rating. Guests often noted that the hotel feels like a four-star establishment with many insisting it deserves an upgrade in its official rating. The quality of the modern rooms and the top-tier service provided by the hotel staff were frequently highlighted with some guests even comparing the service to that of five-star hotels.
Affordability and value for money were recurring themes with the hotel being described as an excellent budget option that offers high-quality amenities. Reviewers felt that for a three-star hotel, it offers superior quality, even suggesting that a fourth star would not be out of place. Cleanliness was another area where the hotel met or exceeded standards.
While the breakfast service received mixed comments with some suggesting it could be improved, this did not overshadow the overall positive experiences of the guests. In summary, Prestige Hotel & Spa stands out as a three-star hotel that offers comfort and service beyond its rating, making it a highly recommended choice for travelers seeking value without compromising on quality.
Prestige Hotel & Spa offers a quiet location in a safe district, making it a convenient choice for business travelers. The hotel provides business rooms with good Wi-Fi, although some guests reported occasional connectivity issues which could impact business trips. The proximity to the main highway facilitates easy transit to the center. Fast and accurate laundry service is available, which adds to the convenience for work travel and business meetings. Overall, the hotel is equipped with facilities catering to business needs and ensures a pleasant stay for professional purposes.
Prestige Hotel & Spa is praised for its exceptional accessibility features, making it an excellent choice for travelers with disabilities. The hotel boasts accessible parking, including handicap spots and easy access ramps. The elevator is user-friendly, ensuring guests can move freely between floors.
Conveniently located on the main road to Tetouan, the hotel is easily reachable by car and highly visible, simplifying the journey for visitors. Accessibility contributes to its well-connected status with taxis available to the city center for just one euro, enhancing the overall convenience for guests.
Rooms are noted for their quality, particularly for business travelers and both the entrance and parking facilities are designed to accommodate all guests. The hotel's accessibility is complemented by its strategic location near a gas station, restaurants and other amenities, ensuring a seamless experience for all visitors.
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Location
The location is particularly suited for those arriving by ferry, making it an ideal spot for a first night’s stay. Guests frequently mention its proximity to the city center, a short 15-minute walk or an easy taxi ride away with taxis readily available for around one euro.
The hotel is described as being close to the Medina, albeit with a bit of an uphill climb and sits near important thoroughfares like the road to Ceuta and Tangier. This makes it an excellent base for exploring the northern region of Morocco with many key attractions within a short drive.
Despite its centrality, the hotel offers a peaceful environment, partly due to its location outside the bustling Medina. Off-street parking adds to the convenience for those traveling by car with several guests noting the secure and accessible parking facilities.
Moreover, the panoramic views of the mountains from many of the rooms create a serene atmosphere, enhancing the overall experience. Whether for a brief stopover or a longer stay, the location of Prestige Hotel & Spa is repeatedly highlighted as a significant advantage for visitors.
Breakfast
However, not all feedback was positive. Some guests found the variety to be lacking at times and expressed a desire for more salty options or greater inclusion of native gastronomy. The quality of coffee and teas received mixed reviews and there were sporadic complaints about the freshness of these beverages. Additionally, some visitors were disappointed by occasionally broken equipment and the occasional wait for service.
In essence, while there are areas for improvement, most guests feel that breakfast at Prestige Hotel & Spa provides a satisfying and enjoyable start to the day, making for a strong offering overall.
Dinner
However, the service can be slow with some diners experiencing long waits. While room service and the restaurant are considered expensive by some, the quality of food generally receives positive feedback, though there is room for improvement to match the hotel's standard. The à la carte dining and the overall selection could be more generous.
Guests have also mentioned that the cleanliness of some areas, such as showers, needs attention with meal trays sometimes left in corridors. Despite these minor issues, the dinner experience at the hotel is often noted as good with specific praise for the variety and freshness of the breakfast options.
Rooms
The hotel rooms are well-equipped with amenities like fridges but lack some conveniences such as minibars, kettles and safes in some cases. Most rooms feature comfortable bedding and decor, contributing to the overall comfort. Some rooms provide a nice balcony with picturesque views, adding to the experience.
However, there are areas that could use improvement. Noise isolation appears to be a recurring issue with several guests reporting noise from neighboring rooms and traffic, particularly in rooms facing the main street. Additionally, some guests found discrepancies in room assignments, needing to change rooms or being disappointed with the room view or size.
In summary, Prestige Hotel & Spa offers comfortable, clean and spacious rooms with modern amenities and beautiful views, although noise isolation and consistency in room assignments could see enhancements.
Beds
The availability of spacious king-size beds is appreciated, although there have been occasional issues with the reserved bed type not being available. Nonetheless, the staff seems responsive, often converting rooms to meet guest preferences. While one or two reviews mention beds being too soft or slightly uncomfortable, the overwhelming majority emphasize the beds' comfort, cleanliness and high-quality bedding.
In addition to the beds, even the sofas in the rooms are noted to be super comfy, enhancing the overall comfort experience for guests. With consistent remarks on the cleanliness and comfort of the accommodations, Prestige Hotel & Spa promises a relaxed and cozy environment for a good night's sleep.
Cleanliness
The housekeeping service is commendable with daily cleaning routines ensuring rooms remain fresh and comfortable. This commitment to cleanliness extends to all aspects of the hotel, from the public areas to the individual rooms, which are described as spacious, tidy and beautifully maintained.
Despite the overwhelmingly positive feedback, a few guests noted areas for improvement, particularly in the bathrooms and occasional issues with stained blankets. However, these critiques are outliers in a generally consistent record of high hygiene and cleanliness standards.
Overall, Prestige Hotel & Spa stands out for its perfect cleanliness, providing a welcoming and clean environment for guests, complemented by new and clean equipment and a professional, friendly staff. The hotel meets and often exceeds expectations in maintaining a pristine environment, contributing to an overall pleasant and comfortable stay.
Staff
Guests often mention the courteous and well-coordinated efforts of the entire team, where each individual—from the friendly security guards to the efficient housekeeping network—plays a crucial role. The reception staff, in particular, stand out for their ability to handle requests swiftly and effectively and the restaurant staff are commended for their helpfulness and kindness.
The overall experience at Prestige Hotel & Spa is significantly enhanced by the staff's dedication to ensuring a welcoming environment. The positive interactions, whether with the chefs, managers or maintenance workers, leave a lasting impression on visitors. The consistency in the staff's attentive and proactive service across all departments underscores their commitment to excellence.
Moreover, many guests appreciate the multilingual capabilities of the staff, making communication seamless and allowing for a more personalized experience. The top-notch service, combined with the genuine kindness and professionalism displayed by the team, makes staying at Prestige Hotel & Spa a memorable and enjoyable experience.
Wi-Fi
However, several guests encountered issues such as unstable or weak connections. Some experienced WiFi disconnections and fluctuations with the Internet sometimes not reaching certain floors or being completely absent. There's also feedback indicating that the WiFi does not perform well for business needs, often cutting off or not working consistently in the rooms. While some found the internet non-existent, others pointed out that better WiFi would be a welcome upgrade.
Overall, while there are instances of highly satisfactory WiFi performance, the inconsistency and interruptions reported by some guests suggest that improvements are needed to ensure a reliable internet experience throughout the hotel.
Spa
Parking
3 Star
Affordability and value for money were recurring themes with the hotel being described as an excellent budget option that offers high-quality amenities. Reviewers felt that for a three-star hotel, it offers superior quality, even suggesting that a fourth star would not be out of place. Cleanliness was another area where the hotel met or exceeded standards.
While the breakfast service received mixed comments with some suggesting it could be improved, this did not overshadow the overall positive experiences of the guests. In summary, Prestige Hotel & Spa stands out as a three-star hotel that offers comfort and service beyond its rating, making it a highly recommended choice for travelers seeking value without compromising on quality.
Business
Accessible
Conveniently located on the main road to Tetouan, the hotel is easily reachable by car and highly visible, simplifying the journey for visitors. Accessibility contributes to its well-connected status with taxis available to the city center for just one euro, enhancing the overall convenience for guests.
Rooms are noted for their quality, particularly for business travelers and both the entrance and parking facilities are designed to accommodate all guests. The hotel's accessibility is complemented by its strategic location near a gas station, restaurants and other amenities, ensuring a seamless experience for all visitors.
No, Prestige Hotel & Spa doesn't have any pool.
Yes, a spa is available at Prestige Hotel & Spa.
No, Prestige Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Prestige Hotel & Spa.
No, Prestige Hotel & Spa doesn't have a gym.
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