Renaissance Tlemcen Hotel
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Summary of reviewsThe Renaissance Tlemcen Hotel has received overwhelmingly positive reviews from guests. The breakfast is highly praised for its variety and excellent quality with guests noting the accessible service and delicious dishes. The rooms are well-designed and spacious with comfortable beds and modern amenities, although some furniture may need renovation. The hotel is praised for its impeccable cleanliness with attentive and friendly staff who go above and beyond to ensure guests have an enjoyable stay. Although some guests have reported issues with reception service and maintenance, the overall impression is that the hotel provides comfortable accommodation with room for improvement. The staff, particularly the restaurant and housekeeping staff, have stood out for their exceptional service with individual staff members making a lasting impression on guests. Overall, the Renaissance Tlemcen Hotel provides a great stay with excellent dining and service.
Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The breakfast offered at Renaissance Tlemcen Hotel receives rave reviews from guests. It is described as varied, rich and excellent with a buffet that offers a wide array of choices. The service during breakfast is also commendable with guests noting that it is accessible even beyond the usual cut-off time. In addition, the hotel's chef comes up with delicious dishes that guests have loved. Overall, guests have had an excellent dining experience at this hotel.
The rooms at Renaissance Tlemcen Hotel are well-designed and spacious, perfect for couples with comfortable beds. The hotel provides modern amenities and the rooms are kept clean. Although some furniture may need renovation, the overall comfort of the rooms is not compromised. However, some guests faced issues such as a defective bed or a shower in a superior room. The hotel's reception service could improve, as some guests reported long wait times. Additionally, the maintenance of the rooms could be better and the variety in the buffet could be improved as well. Overall, Renaissance Tlemcen Hotel provides comfortable accommodation, but there is some room for improvement in terms of service and maintenance.
The Renaissance Tlemcen Hotel has received very positive reviews regarding its cleanliness. Guests have praised the hotel for its impeccable cleanliness with one guest even commenting that it was "really very clean, bravo to the team". Although a few guests mentioned small areas like carpets and tables in the rooms having stains and dust, overall the hotel has been described as "very clean" and "spotlessly clean." The hotel staff has been described as attentive and friendly, making the stay even more enjoyable. The hotel is located in a peaceful area, adding to the serene atmosphere of the property. Overall, guests have been very impressed with the cleanliness and comfort of the hotel, making for a great stay.
The staff at Renaissance Tlemcen Hotel have received an overwhelmingly positive response from guests who have stayed at the hotel. Guests have described the front desk staff as unpleasant, but the remaining staff have been incredibly welcoming, polite and professional. The restaurant and housekeeping staff have particularly stood out for their exceptional service. The staff at the hotel are patient, helpful and go above and beyond to ensure guests have an enjoyable stay. The guests have also mentioned individual staff members who have made a lasting impression, including the responsible of the restaurant Hassen, Khaled from the reception and Hajar, Emran and Zinedine from the pool. Overall, guests have been impressed by the high level of professionalism shown by the staff, who have displayed a warm and welcoming attitude throughout the hotel.
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Breakfast
Rooms
Cleanliness
Staff
Yes, Renaissance Tlemcen Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Renaissance Tlemcen Hotel.
No, Renaissance Tlemcen Hotel doesn't allow dogs.
Yes, parking facilities are available at Renaissance Tlemcen Hotel.
Yes, Renaissance Tlemcen Hotel has a gym.
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