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Summary of reviewsGinza Creston stands out as a tranquil haven in a bustling city, uniquely positioned to blend convenience with serenity. Nestled by the riverside in an upscale and quiet neighborhood, the hotel offers guests stunning scenic views and peaceful surroundings, providing a perfect respite from the energetic pace of downtown Tokyo. Its strategic location places it within walking distance of key attractions, numerous shops, restaurants and convenience stores, enhancing its appeal for both business and leisure travelers. Easy access to Tokyo Station and nearby metro stations further adds to the hotel's convenience, despite its slightly remote feel by local standards.
The breakfast experience at Ginza Creston is lauded for its quality and the breathtaking views from the 32nd floor. The menu, while limited to Japanese and Western options, consistently receives high praise, particularly for the traditional Japanese breakfast. However, guests suggest a greater variety and more inclusive options to enhance the overall dining experience. Dinner options also receive positive feedback, especially dishes from the 32nd-floor restaurant and nearby eateries. While some find the hotel’s restaurants on the pricier side, the adjacent tower offers excellent and more budget-friendly alternatives.
Rooms at Ginza Creston are significantly larger than typical Tokyo accommodations, offering breathtaking views over the city and well-equipped with amenities that ensure comfort. Despite comments about slightly outdated décor and occasional minor maintenance issues, the overall cleanliness and comfort levels are consistently praised. The spaciousness, coupled with tranquil views and high-quality bedding, make for a relaxing stay.
The staff at Ginza Creston are often highlighted as exceptional, known for their friendliness, politeness and attentiveness. Guests frequently commend the staff for their efforts to provide outstanding service, despite occasional language barriers. The front desk and housekeeping staff, in particular, add to the positive experience, reinforcing the hotel's reputation for excellent hospitality.
Families find Ginza Creston particularly accommodating with numerous family-friendly amenities and a quiet, clean environment that caters well to children. The hotel’s strategic location, combined with the staff's attentiveness, contributes to its standing as an ideal choice for family vacations.
Guests can expect a reliable Wi-Fi experience, though a few minor connectivity issues have been reported. The absence of USB ports in rooms is noted but does not significantly detract from the overall positive feedback on connectivity.
Ginza Creston also provides an excellent gateway to Tokyo's nightlife, balancing a serene hotel environment with proximity to lively entertainment spots. Visitors particularly appreciate the beautiful nighttime views from their rooms, enhancing their overall stay.
The hotel consistently delivers a commendable four-star experience, often praised for its value, comfort and quality service. Business travelers find it particularly convenient, thanks to its tailored amenities and professional atmosphere. Overall, Ginza Creston emerges as a well-rounded, reliable choice for travelers seeking a blend of comfort, convenience and exceptional service in Tokyo. Show more
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Categories
Skyscraper Hotel
St. Luke's Tower with the height of 220.6 meters / 724 ft reaches high above the shore line and displays scenic views towards the seaside and the city around. The building has 51 floors.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
4-Star Hotel
Room Types
Double Room - SmokingThis air-conditioned room features carpeted floors, a flat-screen TV and a fridge. Room has city or Sumida River views. Guests can use the electric kettle to make warm green tea and wear the provided nightwear, and the en suite bathroom comes with a hairdryer.
Superior Double Room - SmokingLocated above 32nd floor and features Tokyo Bay views.
This double room has a seating area, air conditioning and electric kettle.
Superior Double Room - Non-SmokingLocated above 32nd floor and features Tokyo Bay views.
This double room features air conditioning, electric kettle and seating area.
Superior Twin Room - SmokingLocated above 32nd floor and features Tokyo Bay views.
This twin room features a seating area, air conditioning and electric kettle.
Superior Twin Room - Non-SmokingLocated above 32nd floor and features Tokyo Bay views.
This twin room has air conditioning, seating area and electric kettle.
Twin Room with Extra Bed - Non-SmokingThis triple room features air conditioning, seating area and electric kettle.
An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Double Room - Non-Smoking Located above 32nd floor and features Tokyo Bay views.
This room has air conditioning, seating area and electric kettle.
Twin Room with Extra Bed - SmokingThis triple room features a view, air conditioning and seating area.
An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Deluxe Room - SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a seating area, a wardrobe, an electric kettle as well as city views. The unit offers 4 beds.
Room Selected at Check-In - Non-SmokingThis room has air conditioning and seating area.
Room Selected at Check-In - SmokingThis room features air conditioning and view.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV, a seating area, a wardrobe, an electric kettle as well as city views. The unit offers 3 beds.
Large Twin RoomThe unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Ginza Creston boasts a fantastic location that beautifully balances convenience and tranquility. Nestled in a quiet, upscale neighborhood by the riverside, guests enjoy scenic views and peaceful surroundings, a welcome reprieve from the hustle and bustle of downtown Tokyo. The proximity to many attractions and essentials is a significant plus with numerous shops, restaurants, convenience stores and ATMs just next door.
Guests find the hotel just a short walk from Tsukiji Station and its vibrant Outer Markets, as well as being relatively close to Ginza and Tsuzuki markets. With easy access to Tokyo Station and a bus stop right in front of the hotel, getting around is quite convenient despite the slightly remote feel.
The hotel’s location is praised for its accessibility; it’s within walking distance of two main train stations and has straightforward connections via the nearby Hibya Line, metro and bus routes. Guests enjoy morning walks along the river and appreciate the serene environment that contrasts favorably with more crowded areas like Shinjuku.
Though a bit less central and requiring a bit of a walk to the nearest metro station by local standards, the overall consensus is that Ginza Creston offers excellent value for its location, beautiful views and the spaciousness and quality of its rooms. Whether for business or leisure, the hotel’s position and scenic environs make it a compelling choice for travelers.
Breakfast
Ginza Creston offers a breakfast experience that garners a range of impressions from its guests with a strong emphasis on the quality of the food and the stunning views from the breakfast table, especially from the 32nd floor. The breakfast is frequently described as delicious with both Japanese and Western options available. Many guests highlight the traditional Japanese breakfast as a standout feature that should not be missed.
Despite the high praise for taste and presentation, the breakfast selection is generally perceived as limited. Guests note that there are only two options—American or Japanese—which can become monotonous over multiple days. Several reviews suggest adding more variety, including more fruits and a vegetarian alternative, to improve the overall dining experience.
Some guests express dissatisfaction with aspects such as the limited variety, the high cost and the fact that seconds were not readily offered by the staff. The a la carte nature of the breakfast contributes to a feeling that it is less substantial and more expensive than expected.
Overall, while the breakfast at Ginza Creston is commended for its quality and the excellence of its Japanese dishes, improvements in variety and service could elevate the experience further.
Dinner
Ginza Creston offers a dining experience with both convenience and quality. Guests commend the hotel's ability to accommodate late-night dinners with friends and its proximity to nearby convenience stores like Family Mart and Seven Eleven adds to the overall convenience. The curry restaurant's cheese naan comes highly recommended, praised for its delicious taste. The hotel's location allows easy access to a variety of dining options; Monja Street with its array of restaurants and bars, is within walking distance and the neighboring high-rise buildings host cafes and eateries that provide excellent and affordable food.
The 32nd floor dining experience comes particularly recommended, offering not just great meals but also a noteworthy ambiance. Room service is available for those who prefer to dine in the comfort of their rooms with dishes like the meat sauce receiving high praise for its delightful aroma and taste. While the hotel's restaurants are on the expensive side, the adjacent tower offers a more budget-friendly alternative without compromising on quality. Despite the slightly outdated facilities and the less suitable atmosphere for a stylish date, Ginza Creston proves to be a reasonable choice for meals in the bustling Ginza area.
Rooms
Ginza Creston Hotel boasts impressively spacious rooms for Tokyo standards with many guests highlighting the large, comfortable and clean accommodations. Positioned beyond the 32nd floor, all rooms offer stunning views over Tokyo with particular praise for the spectacular night scenery. The hotel features substantial amenities including large TVs, full-sized baths and necessary appliances like mini fridges, coffee and tea facilities. The comfortable bedding and the careful brightness adjustment of room lamps contribute to a relaxing atmosphere.
However, some guests pointed out that the rooms and bathrooms are somewhat outdated and could benefit from renovation. Despite this, the cleanliness and comfort levels were positively noted. A few guests reported an unpleasant smell of cigarettes or a musty odor in some rooms.
The hotel employs traditional room keys and offers spaciousness that is rare in Tokyo accommodations. Rooms are typically well-equipped and quiet, contributing to a sense of luxury at a reasonable price. Extras such as massage chairs in some rooms further enhance comfort.
In conclusion, while the décor might be a bit dated, the tremendous room size, comfort and breathtaking views make the Ginza Creston a commendable choice for travelers seeking spacious and comfortable stays in Tokyo.
Beds
The beds at Ginza Creston garner widespread acclaim from guests, who frequently highlight their exceptional comfort. Numerous reviews celebrate the beds as super comfortable and amazing with descriptions ranging from moderately soft and firm to large in size. Guests appreciate the clean and cozy bedding, which contributes to a restful night's sleep. However, a few reviewers note that the bed can be a bit too hard for their liking.
While bedding quality generally receives high marks with some guests enjoying two plump pillows and a well-positioned bed offering morning sun views, others feel the bed quality could use some improvement. Overall, guests seem refreshed and satisfied with their sleeping experience at Ginza Creston, often complimenting not just the beds, but also additional room amenities like a massage chair and the scenic views.
Cleanliness
Ginza Creston receives numerous praises for its cleanliness with many guests highlighting the spotless and well-maintained rooms. Visitors consistently describe the hotel as very clean and comfortable, often commending the clean facilities and the friendly, attentive staff. The interiors, including the corridors, are noted for their cleanliness and the bright, tidy nature of the rooms adds to the overall positive experience.
While the overall cleanliness is lauded, there are a few remarks suggesting that certain areas need improvement. Some guests mentioned outdated facilities, such as old bathrooms and rooms showing signs of wear, indicating a need for renovation. There are isolated complaints about specific cleanliness issues, such as black mold in the bathroom and carpets that could use more thorough cleaning.
Despite these minor concerns, the hotel’s cleanliness generally meets guests' standards, reinforced by its well-maintained spaces and the remarkable view from the rooms. The location also proves to be a strong point, making Ginza Creston a generally pleasant stay for travelers.
Staff
The reviews highlight the exceptional staff at Ginza Creston, showcasing their friendly, polite and helpful nature. Guests frequently mention the staff's kindness and attentiveness with many noting the team went above and beyond to assist with every request. The housekeeping staff diligently cleaned rooms each day, adding to the overall positive experience.
Despite some language barriers, the staff's effort to communicate and provide excellent service was evident. The front desk staff were particularly noted for their courteous and pleasant demeanor, making guests feel genuinely welcomed and cared for. A few guests appreciated the staff's improved English skills since their previous visits.
The service at Ginza Creston is described as fabulous, efficient and professional with the staff maintaining a high standard of hospitality. Many guests felt that the staff's responses were quick, sensitive and tailored to individual needs, ensuring a pleasant stay. The receptionists were particularly highlighted for their politeness and professionalism, often remembering personal details from prior communications.
Overall, the reviews paint a picture of a well-managed hotel with a dedicated and exceptionally friendly staff, making Ginza Creston a standout choice for travelers seeking attentive and warm hospitality in a convenient location.
Wi-Fi
At Ginza Creston, guests can generally expect a solid Wi-Fi experience. The Wi-Fi speed is often noted as good, stable and quick, ensuring a consistent connection throughout the stay. Many visitors find the Wi-Fi access easy and some even describe the connection as really fast and strong within their rooms. While there are isolated reports of weak signals or poor reception in certain areas, the overall feedback suggests reliable connectivity. Additionally, free Wi-Fi is provided, which is a valued amenity for many travelers. However, potential guests might want to note the absence of USB ports in the rooms, which could pose a minor inconvenience for charging devices.
Family
Ginza Creston emerges as a top choice for families seeking a harmonious blend of comfort and convenience. The hotel is frequently praised for being family-friendly and ideal for family vacations. Guests highlight its suitability for family trips, commending the excellent and accommodating staff who are superb with children. The amenities available are particularly child-friendly, making it a great place for family stays.
The location of the hotel is repeatedly noted as ideal for families, providing a perfect base for family visits. Family suites and packages are available, ensuring that the needs of all family members are met. Reviews reveal that the family package offers good value for money and the inclusion of amenities like a heater for baby formula adds to the convenience.
Travelers have appreciated the overall cleanliness, quiet environment and the readiness of the hotel to cater to family-specific needs like adding extra beds. Despite a minor slip-up with bedding arrangements, the general experience for families remains overwhelmingly positive.
In summary, Ginza Creston is highly recommended for its family-friendly atmosphere, strategic location and exceptional service, making it a superb option for family accommodation and a memorable vacation spot for families.
Nightlife
Ginza Creston offers a superb gateway to Tokyo's vibrant nightlife scene, making it an ideal choice for those who enjoy evening entertainment and scenic views. Located conveniently near popular nightlife destinations, guests can easily access a variety of bars, restaurants and dance clubs. Visitors praise the hotel's proximity to nightlife hotspots such as Monja Street, known for its lively atmosphere and eclectic mix of dining options. Moreover, the area around the hotel is recognized for its vibrant and exciting nightlife, offering plenty of choices for nightclubs and bars. For those who enjoy a quieter setting, the neighborhood around the hotel remains calm while still providing access to bustling nightlife just a short walk away. Additionally, guests repeatedly highlight the beautiful night view from their rooms, creating a perfect backdrop for a memorable stay.
4 Star
Ginza Creston consistently delivers a perfect four-star stay rooted in luxury and comfort, making it an excellent choice for business trips and leisurely getaways alike. Guests often highlight the hotel's great value for money, praising the reasonable prices that make it well worth its four-star status. A top choice among four-star hotels, Ginza Creston offers excellent value without compromising on quality.
The hotel's location is frequently mentioned as a strong point with many noting the good sightseeing views and its strategic positioning. The rooms are well-maintained and those who stayed on higher floors, especially the 34th, rave about the stunning scenery and beautiful views. The sizable and comfortable bathtubs further add to the luxurious experience.
The hotel's amenities, food and overall cost-performance leave guests satisfied and the polite and responsive front desk staff stand out in comparison to other hotels. Overall, Ginza Creston emerges as a top-notch four-star hotel, delivering a great experience that combines quality, comfort and excellent service.
Business
Ginza Creston is an ideal choice for business travelers seeking a professional and convenient stay in the Ginza area. Tailored to meet the needs of business clients, the hotel offers a range of facilities designed with corporate stays in mind. With business-minded amenities, including business desks in rooms, office supplies and a well-equipped business center, it supports all work-related needs efficiently.
The hotel provides access to free business services, meeting rooms and business packages, making it a reliable option for conducting meetings or carrying out office work. Its prime location in a corporate neighborhood further enhances its suitability for business purposes, offering convenience stores and even a post office nearby.
The professional setting and business-friendly atmosphere ensure a comfortable work environment, solidifying Ginza Creston as a top choice for business trips. Whether it's a quick work stay or a detailed business meeting, this hotel stands out as a well-suited accommodation for business clients.
No, Ginza Creston doesn't have any pool.
No, a spa isn't available at Ginza Creston.
No, Ginza Creston doesn't allow dogs.
No, parking facilities aren't available at Ginza Creston.