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Summary of reviewsCountry Inn & Suites by Radisson, Topeka West, KS, is widely appreciated for its strategic location, offering easy access to Interstate 70, a peaceful environment and proximity to a variety of restaurants, shops and gas stations, making it ideal for travelers seeking convenience. Guests consistently praise the hotel's breakfast, noting the variety of hot and cold options, quality of food and cleanliness of the area, which is maintained by the friendly and hardworking staff.
The rooms are described as spacious and comfortable, providing essential amenities like fridges and microwaves. While generally clean, some reviews point out that the décor and furnishings are somewhat outdated with occasional maintenance issues such as old carpets and loose bathroom tiles. Nevertheless, the overall comfort of the rooms is appreciated.
Cleanliness receives mixed reviews; while the public areas like the lobby and pool are well-maintained, some rooms have noted issues with cleanliness, particularly concerning carpet stains and dusty ceilings. Minimal staffing in housekeeping also affects the overall upkeep.
The staff at this hotel are highly commended for their friendliness, helpfulness and professionalism, contributing significantly to guests' positive experiences. They are often noted for their courteous service, making the stay welcoming and enjoyable.
The hotel's Wi-Fi service, however, leaves much to be desired with frequent complaints about unreliable and weak connections, particularly troubling for guests reliant on internet access.
The pool and hot tub facilities receive favorable remarks for their temperature and functionality, though some guests report occasional maintenance issues. The parking situation can be challenging due to limited space, which is not always convenient.
Beds are generally well-received for their comfort and cleanliness, though some guests find them too firm. The hotel meets several accessibility needs, though improvements are suggested for handicapped parking and ensuring all accessible rooms have the necessary features.
Overall, Country Inn & Suites by Radisson, Topeka West, KS, provides a good balance of convenience, comfort and friendly service, making it a solid choice for travelers, despite areas needing updates and improvements.
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