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Summary of reviewsHotel Vivar holds a strong reputation for its central and well-connected location, which allows easy access to local attractions, dining and entertainment venues. Situated in a peaceful yet convenient area, it serves as an ideal base for visits to Madrid and other nearby points of interest. The hotel's amenities and services largely receive positive feedback with particular attention to the excellent cleanliness and exceptional staff.
Guests have a mixed but largely favorable view of the breakfast service, praising its variety and quality, especially the natural orange juice and diverse toppings. Despite some concerns about the limited options and portion sizes, the breakfast has its share of admirers. Dinner at the hotel's restaurant is highly commended with the quality of the food and the attentive service from waitstaff receiving significant praise.
The hotel rooms are frequently described as spacious, clean and well-decorated, providing a comfortable stay for many guests. Family rooms and those with jacuzzis garner special mentions for their generous space and added amenities. However, there are occasional notes of disappointment regarding discrepancies between room expectations and the actual experience, including issues with bed comfort and smaller-than-expected bathrooms.
Cleanliness throughout the hotel is generally appreciated, although consistency appears to be an area for improvement, as some guests report issues with thoroughness and maintenance. The staff at Hotel Vivar is consistently praised for their friendliness and professionalism, significantly enhancing the guest experience.
The beds at Hotel Vivar elicit mixed reactions; while many find them comfortable, others note discomfort due to old, creaky mattresses and inadequate pillows. Enhancements in this area are recommended to uplift the overall guest experience.
Overall, Hotel Vivar offers a pleasant stay with its prime location, dedicated staff and commendable amenities, although some areas such as breakfast variety, bed comfort and room maintenance could benefit from improvement.
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Hotel with Rooms With Jacuzzi / Hot-tub