4-Star HotelSummary of reviews related to the '4 Star' categoryHotel La Laguna Spa & Golf has left many guests underwhelmed by its four-star rating with consistent feedback indicating the property does not meet typical four-star standards. Many reviewers noted that the facilities and services fail to live up to expectations with several specifically mentioning the gym's lack of a treadmill and the additional charges for access to the sauna and steam room, which are usually included in comparable hotels.
Guests also remarked that the overall decor and refurbishment of the hotel could use significant improvement to better align with a four-star experience. There were comments about the hotel's cleanliness with some finding it not as pristine as online pictures suggested.
While a few guests felt it was a good hotel with decent facilities, there was consensus that with more effort from management, the hotel could truly reflect its four-star aspirations. Ultimately, despite some positive notes, the general sentiment was that the hotel feels closer to a three-star establishment and does not sufficiently justify its higher rating or the price point.
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