Berenguer IV

Tortosa 40.80850300, 0.52286400 , Despuig 36 (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBerenguer IV, located in the heart of Tortosa, is a highly recommended choice for visitors looking to explore the charming city with ease. Its central location is praised for its proximity to the train and bus stations, historic center, commercial areas and dining options. The hotel stands out for providing a tranquil ambiance despite its centrality, ensuring peaceful nights' rest. Guests appreciate the accessibility to local attractions and the ease of exploring the area on foot.

The hotel’s breakfast receives positive feedback for being diverse, plentiful and offering excellent value. The buffet-style breakfast includes fresh and delicious options, though some guests feel it could offer more variety. Morning staff are commended for their friendliness and helpfulness, enhancing the breakfast experience.

Rooms at Berenguer IV are lauded for their spaciousness, cleanliness and modern amenities. Guests find the rooms and bathrooms ample and well-maintained, contributing to a comfortable stay. The beds receive particular praise for their comfort, ensuring a restful experience. The hotel’s location and effective soundproofing mean that rooms are quiet, adding to the overall comfort. Minor drawbacks such as occasional noise from neighboring rooms or dated elements in some rooms are noted but do not significantly detract from the positive experiences.

Cleanliness is a highlight at Berenguer IV with guests routinely praising the spotless environment. Common areas, rooms and bathrooms exude a high level of hygiene, contributing to a comfortable stay. The friendly and attentive staff further enhance the hotel’s reputation for cleanliness and comfort.

The hotel's staff is frequently highlighted for their exceptional friendliness, attentiveness and professionalism. From reception to maintenance, the staff’s warm demeanor and willingness to go the extra mile ensure a pleasant stay for guests. Their efforts contribute significantly to the overall positive guest experience.

Despite the many positive aspects, the hotel’s WiFi service is noted as an area needing improvement with several guests experiencing poor connectivity and signal strength issues. Parking is generally secure and conveniently located, though some guests find the process of accessing parking spaces somewhat complicated.

Overall, Berenguer IV is celebrated for its prime location, comfortable rooms, excellent breakfast and outstanding staff, making it a highly recommended hotel for a pleasant and convenient stay in Tortosa.
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3-Star Hotel

Room Types
Double Room This air-conditioned room features flat-screen TV, a CD player and a minibar. The private bathroom includes free toiletries and a hairdryer. Free Wi-Fi is also available.

Triple Room (2 Adults + 1 Child) Fitted with wooden flooring, this air-conditioning room features a TV and CD player. Free toiletries and hairdryer are provided.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room offers air conditioning, a minibar, a wardrobe, parquet floors and a TV. The unit has 2 beds.

Single Room (1-2 Adults) This single room features air conditioning, heating and a TV. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Tortosa, 'Berenguer IV' offers a superbly convenient base for exploring this charming city. Guests consistently praise its central location, making it easy to access the train and bus stations, historic center and numerous attractions all within walking distance. The hotel's immediate vicinity boasts a tranquil ambiance despite its centrality, providing peaceful nights' rest.

Visitors appreciate the accessibility to commercial areas, shops and a variety of dining options, perfect for immersing in local culture and enjoying tapas. With almost all points of interest just a short walk away, including the river and park, the hotel is described as ideal for those wishing to explore on foot. The practical and comfortable amenities, combined with excellent parking facilities nearby, add to its appeal.

Staff friendliness, cleanliness and comfort of the rooms are frequently highlighted with many reviewers noting the excellent quality-price ratio. The central location even extends to convenient connectivity for events such as the Renaissance festival. The ease of reaching the hotel from the motorway further underlines its practicality for visitors. Overall, 'Berenguer IV' stands out for its exceptional location and convenience, making it a highly recommended choice for anyone visiting Tortosa.

Breakfast
Visitors to Berenguer IV generally have positive opinions about the breakfast offered at the hotel. The feedback often highlights the breakfast as good, diverse and plentiful. Many guests appreciated the quality of the food and found the selection satisfying with some praising it as fantastic and an excellent value. The buffet-style breakfast, which includes both sweet and savory options, is noted for being fresh and delicious with a good variety, although some guests felt it could benefit from even more variety.

The breakfast is described as more than adequate, providing everything necessary for a good start to the day. Several guests were pleased with the completeness of the breakfast, commenting on its substantial and filling nature. The morning staff received compliments for their friendliness and helpfulness, which enhanced the breakfast experience.

However, a few reviewers mentioned that the breakfast was somewhat basic and lacking in variety. Some found it only adequate or even mediocre with specific criticisms about the quality of certain items like cold eggs and bacon. Despite these occasional drawbacks, the overall consensus paints a positive picture with many guests acknowledging the breakfast as a strong point of their stay at Berenguer IV.

Rooms
Berenguer IV offers rooms that consistently impress with their spaciousness and cleanliness. Guests frequently highlight the ample space of both the rooms and bathrooms, making for a comfortable stay. The beds are often praised for their comfort, contributing to a restful experience. Rooms are described as clean, tidy and equipped with modern, well-functioning amenities.

The hotel’s location also receives positive remarks with guests appreciating its proximity to the center and easy access to cafes and shops. Many guests find the rooms quiet and well-soundproofed, enhancing the overall comfort. The quiet ambiance extends even to street-facing rooms, suggesting effective noise control.

While most reviews focus on the positive aspects of the rooms, a few guests mention minor drawbacks such as occasional noise from neighboring rooms or the need for maintenance in some areas. There are also mentions of some rooms having outdated elements or less appealing views. However, these issues do not appear to significantly detract from the overall positive experience.

In summary, Berenguer IV provides spacious, comfortable and well-maintained rooms in a convenient location, making it an ideal choice for a pleasant stay.

Beds
Berenguer IV has garnered considerable praise for its bedding, consistently reflected in guest reviews. The beds frequently receive high marks for comfort with many guests describing them as "very comfortable," "super comfortable," and even "exceptional." Cleanliness is another standout feature linked to the beds, often highlighted alongside the comfort level, indicating well-maintained and hygienic sleeping arrangements.

Additional feedback points to excellent mattresses and pillows contributing to a restful night's sleep. Guests also appreciate the large bed sizes, which add to the overall comfort. Despite an occasional mention of imperfect experiences, such as uneven beds or minor issues with pillows, the majority of reviews emphasize the comfort and quality of the sleeping arrangements.

The positive remarks about the beds are often accompanied by compliments about the room’s overall cleanliness and friendly staff, further enhancing guests' stay. Elements like air conditioning, good lighting and clean facilities add to the comfort, making the hotel rooms a comfortable retreat.

In summary, Berenguer IV is well-regarded for its exceptionally comfortable beds and clean, well-maintained rooms, ensuring guests a restful and pleasant stay.

Cleanliness
Nestled in a central location, 'Berenguer IV' has garnered considerable praise for its impeccable cleanliness, as echoed by numerous guest reviews. The hotel maintains a spotless environment throughout, ensuring that common areas, rooms and bathrooms exude a high level of hygiene. Guests consistently highlight the modern, clean facilities with some noting the bright and updated rooms that contribute to a comfortable stay.

Despite a minor observation about multi-tasking staff and a few isolated critiques regarding specific cleanliness issues, the overall sentiment leans heavily towards positive experiences. The cleanliness of both the room and bathroom is frequently commended, making the establishment a reliable choice for those prioritizing hygiene. Additionally, the friendly staff and convenient location bolster the appeal, offering a tranquil and well-maintained haven, perfect for both short stops and longer stays. The commitment to air conditioning and facility disinfection, especially during hotter days, further underscores the attention to guest comfort and cleanliness.

Staff
Berenguer IV receives high praise from guests, particularly in regard to its staff. Comments consistently highlight the exceptional friendliness and helpfulness of the team, reflecting a strong culture of attentiveness and professionalism. From the front desk to the maids and maintenance team, visitors commend the courteous and efficient service provided. The staff’s warm welcome and personal treatment leave a lasting positive impression on guests.

Many reviews mention the staff's attentiveness and prompt response to guest needs, confirming their willingness to go the extra mile to ensure a pleasant stay. The reception staff frequently receive accolades for their helpful guidance, including practical assistance such as pointing out parking locations and promptly addressing any concerns that arise.

Moreover, the maintenance staff, who speak English, contribute to a seamless experience for international travelers, ensuring clear communication and prompt service. The hotel's cleanliness and organization are also noted, attributed largely to the attentive staff. The consistently friendly and kind demeanor of the staff across all areas of the hotel significantly enhances the overall guest experience, making Berenguer IV a comfortable and welcoming place to stay.

Wi-Fi
While Berenguer IV offers various amenities for a comfortable stay, WiFi connectivity appears to be a significant issue according to guest reviews. Several guests noted problems with poor signal strength and difficulty accessing the internet, especially on the 6th floor where the connection often failed or didn't reach at all. Additionally, some visitors reported irregular drops and slow speeds, making it challenging to use the internet reliably. The overall consensus indicates that improvements are needed in the hotel's WiFi service to meet guest expectations.

Parking
Berenguer IV offers various parking options with a few dedicated spaces in a garage and several parking facilities nearby. The parking is generally secure and situated close to the city center, providing excellent access for guests. Private parking is available, though it often comes at an additional cost and may require booking in advance due to limited availability. Guests appreciate the convenience of the parking location with some noting it is just a short walk from the hotel. Despite the overall positive feedback on the proximity and security of the parking, some guests find the process complicated, often mentioning challenges in finding free or easy parking and the need for reception assistance to access the garage. There are public parking options and nearby garages, but they may not always offer the convenience of being directly adjacent to the hotel.


No, Berenguer IV doesn't have any pool.

No, a spa isn't available at Berenguer IV.

No, Berenguer IV doesn't allow dogs.

Yes, parking facilities are available at Berenguer IV.

No, Berenguer IV doesn't have a gym.

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