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Summary of reviewsParador de Tortosa, set atop a hill within the historic Castle of la Suda, is celebrated for its unique location and stunning views of Tortosa and the Ebro River. The hotel excels in blending ancient charm with modern comforts, providing not only picturesque vistas but also convenient access to the city center and surrounding areas. This setting, enriched by modern amenities like a pool and spacious rooms, makes it an appealing destination for those seeking a mix of history, culture and natural beauty.
Breakfast at the Parador is praised for its high quality and variety, though it does face some criticism for being occasionally overpriced and chaotic. Nonetheless, the overall dining experience, including the attentive staff and delightful views, results in a generally pleasant start to the day. Dinner, however, garners mixed reviews. Many guests enjoy the delicious food and fabulous dining room ambiance, while others point out slow service and limited menu options, suggesting room for improvement.
The rooms are a highlight, described as spacious, comfortable and clean, often featuring balconies with marvelous views. Guests appreciate the large bathrooms and rustic decor that fits the historical theme, though some mention a need for updates and better heating. The exceptional cleanliness and attentive housekeeping contribute significantly to the positive guest experience.
Staff at the Parador de Tortosa consistently receive high praise for their friendliness and professionalism. Guests appreciate the multilingual capabilities and efficient service at reception and in the dining areas. Despite a few isolated incidents, the staff's dedication to ensuring a pleasant stay shines through in the overall guest feedback.
Wi-Fi, while available throughout the hotel, receives mixed reviews. Despite good coverage, the connection often proves slow and unstable, which can be disappointing for guests given the hotel's otherwise high standards.
The pool area is a significant draw, appreciated for its cleanliness, size and scenic location. Minor issues with cleanliness and accessibility are noted, but overall, the pool with its lovely terraces and views, provides a restful retreat for guests.
For families, Parador de Tortosa stands out with its welcoming atmosphere and family-friendly amenities. The pool area, complete with children's sections and the overall accommodating environment make it a favorite for family travelers.
The beds, often described as super comfortable with luxurious linens, contribute to the restful experience, although some guests have mixed feelings about mattress firmness and pillow quality.
As a four-star hotel, Parador de Tortosa largely meets or exceeds expectations with its exceptional service, cleanliness and historic charm. While there are areas for improvement, particularly in dining and Wi-Fi quality, the overall consensus is that the hotel offers a memorable stay characterized by its spectacular location, comfortable accommodations and outstanding staff. Show more
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Categories
Former Castle Hotel
The castle as it exists today was initially built by the Moors around the 10th century on the site where ancient Roman fortifications existed. Boasting incredible history and architecture, the castle is one of the most impressive historic hotel today.
Hotel with EV Charging Stations
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomThis air-conditioned room features a flat-screen satellite TV, private bathroom, safe and minibar. Some rooms have a balcony.
Junior SuiteThis suite's standout feature is the hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a bidet. Boasting a terrace, this suite also offers a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Superior Double RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. The double room offers a wardrobe, a safe deposit box, a sofa, heating and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
8.5
Very Good
Location
The Parador de Tortosa is widely praised for its exceptional location and breathtaking views. Nestled atop a hill within the ancient Castle of la Suda, the hotel offers panoramic vistas of the city of Tortosa and the Ebro River. Guests value the convenience of being close to the historic city center, allowing easy exploration without the need for a car. The setting—an authentic medieval fortress—adds a unique, atmospheric charm that enhances the experience of staying here.
The building itself is a beautifully renovated historical site with modern comforts, providing a perfect blend of old and new. Spectacular views can be enjoyed from various spots including the rooms, some of which feature balconies overlooking the pool or the city below. The quiet, tranquil environment atop the hill offers a peaceful retreat while still being accessible with easy car access and ample parking.
Amenities such as the pool, a restaurant and spacious rooms contribute to the overall positive impression. Guests repeatedly highlight the magnificent setting within the castle walls, making it a prime choice for those seeking a blend of history, culture and stunning landscapes. The location also serves as a good base for visiting the Ebro Delta and surrounding areas, adding to its appeal for a varied travel experience.
Breakfast
Parador de Tortosa offers a breakfast experience praised for its excellent quality and wide variety. Guests can expect a buffet filled with a range of cold and hot foods, including fresh orange juice, fried eggs and scrambled eggs available upon request. The breakfast is noted for being complete and catering to different dietary needs with vegan options available.
Most reviews highlight the freshness and abundance of the offerings, contributing to a satisfying start to the day. The service is frequently commended with the staff being described as friendly and attentive, ensuring a pleasant dining experience. The scenic views from the breakfast area also add to the overall appeal.
However, some visitors feel that the breakfast is overpriced for the options provided. Issues such as limited variety, the need for more serving staff and occasional cold coffee have been noted. The buffet can sometimes get chaotic and crowded with long lines and insufficient seating.
Overall, while there are areas for improvement, particularly related to cost and organization, the breakfast at Parador de Tortosa generally receives favorable feedback for its quality, variety and service.
Dinner
Dinner at the Parador de Tortosa receives mixed reviews from guests. Many highlight the quality of the food, describing it as "very good," "superb," and "delicious," and the restaurant itself as "fantastic" and "excellent." Specific positive notes include generous portions, friendly waitstaff and enjoyable evenings spent dining with local specialties and good regional fare. The dining room's atmosphere is often praised for its beauty and some guests mentioned a relaxed dining experience outside.
However, there are frequent mentions of the restaurant's limited menu options and the need for improvements in service speed with several guests pointing out long waits despite the restaurant not being very busy. Others were disappointed by the food, deeming it "average," "disappointing," and even "extremely bad." Some criticisms include poor catering service, overcooked and overpriced dishes and specific issues like dry meat dishes and undercooked rice.
Additionally, some guests noted that the restaurant is expensive for what is offered and others opted to eat elsewhere due to past experiences. Another recurring point is the restaurant's late opening time of 8 PM, which might not suit all guests. Despite these critiques, there are mentions of staff hospitality and a romantic dining setting, reflecting an overall divided opinion on the dining experience at Parador de Tortosa.
Rooms
Parador de Tortosa offers guests spacious, comfortable and clean rooms, often featuring balconies with spectacular views of the town, the Ebro River valley or the surrounding picturesque landscape. The rooms are noted for their size with many guests appreciating the generous amount of space and large bathrooms. Despite some mentions of dated decor and the need for updates, the accommodations are charming with stylish and rustic furniture that fits the historic character of the building.
The rooms are consistently highlighted for their comfort with cozy beds and all necessary amenities. Cleanliness is another strong point, frequently mentioned alongside the attentive housekeeping service. Many rooms also feature large terraces or balconies, providing a pleasant spot to enjoy the beautiful views and the tranquil atmosphere.
However, a few reviews mention challenges such as insufficient heating in colder months and occasional noise issues. Some rooms lack natural light or have an outdated feel with minor maintenance needed for features like bathrooms and balcony woodwork.
Overall, the hotel maintains a classic and well-maintained ambiance, fitting its historic setting within an old palace or castle high above the city. Good hotel amenities, along with exceptional service at the restaurant, contribute to a positive guest experience. Despite occasional drawbacks, the spacious, clean and comfortable rooms combined with breathtaking views seem to meet guests' expectations for a memorable stay.
Beds
The guest reviews of Parador de Tortosa consistently highlight the comfort and quality of the beds with numerous mentions of comfortable and even "super comfortable" beds. Many guests appreciated the high-quality mattresses and luxurious bed linens with some describing the beds as a "dream" and the bedding as "crisp" and "soft." However, there were mixed opinions about the firmness of the mattresses; some guests found them to be too hard or old, which affected their comfort. Additionally, a few reviews noted issues with the pillows, either finding them too thin or unusual in design. Despite these occasional complaints, the general consensus is that the rooms are large, very clean and offer a high level of comfort, making the beds a highlight of the guest experience at this hotel.
Cleanliness
Parador de Tortosa stands out for its exemplary cleanliness, often described in guest reviews as excellent, spotless and impeccably maintained. The rooms and bathrooms consistently receive high praise for their cleanliness with guests highlighting that everything was very clean, well-kept and disinfected. The hotel's overall environment is lauded for being clean, quiet and pleasant, contributing to a comfortable and relaxing stay.
Guests frequently note the well-maintained nature of the establishment, including the clean pool area and well-maintained surroundings. The hotel's blend of historical charm with modern cleanliness further enhances its appeal. Reviews also emphasize excellent housekeeping services, ensuring that rooms are cleaned daily and kept in pristine condition.
Beyond cleanliness, the hotel offers a comfortable stay with clean, spacious rooms equipped with all necessary conveniences. The staff's high-quality service, combined with the tranquil location and notable restaurant featuring regional dishes, adds to the overall positive experience. Despite a few minor issues with common area maintenance, Parador de Tortosa's commitment to cleanliness and guest comfort is clearly evident and consistently appreciated by its visitors.
Staff
Parador de Tortosa, nestled in a beautiful location with great views and striking architecture, consistently receives high praise for its exceptionally friendly and helpful staff. Guests frequently highlight the welcoming and attentive nature of the personnel, noting their professionalism and kindness. The reception staff, in particular, stand out with commendations for their efficient and friendly service, often praised for their multilingual capabilities, including speaking perfect Catalan.
Despite a few isolated incidents of less favorable interactions, the overall sentiment towards the hotel staff is overwhelmingly positive. Housekeeping and service standards are generally high with staff noted for their thorough and swift cleaning routines. The restaurant and breakfast staff also earn accolades for their attentiveness and consideration, especially in accommodating dietary preferences and allergies.
Moreover, the hotel’s commitment to excellent COVID-19 measures reassures guests, further underlining the attentive care provided by the staff. Culinary offerings receive good reviews with great breakfast and restaurant experiences frequently mentioned. Overall, Parador de Tortosa's blend of historical charm, picturesque views and an exceptionally friendly and dedicated team ensures a pleasant stay for visitors.
Wi-Fi
Parador de Tortosa offers a charming experience with its good décor and extremely helpful staff. The hotel boasts excellent views and a great outdoor area perfect for breakfast. Cleanliness is highly regarded and free Wi-Fi is available throughout the hotel. However, the quality of the Wi-Fi connection leaves much to be desired. Many guests report slow and unstable internet with some finding it almost impossible to connect, particularly on Apple devices. While the Wi-Fi coverage is generally good, the speed consistently falls short of expectations, which can be disappointing considering the price range of the hotel. Despite these issues, the overall ambiance and hospitality of Parador de Tortosa remain appealing features for visitors.
Pool
Parador de Tortosa receives commendations for its impressive pool area, widely appreciated by guests for its cleanliness, size and stunning location. Many reviews highlight the beautiful, large and superb nature of the pool, making it a wonderful spot for relaxing, especially on hot days. Situated outdoors with a picturesque view, the pool is frequently described as magnificent and pleasant, offering a peaceful and beneficial experience.
However, there are minor drawbacks mentioned. Some guests noted the pool's cleanliness fluctuated with occasional reports of dirty water and concerns about its maintenance. Accessibility can be an issue too, particularly for those with strollers and the pool area has numerous stairs which may not suit everyone. Additionally, a few guests found the pool water to be cold and sometimes irritating to the eyes.
Despite these few issues, the overall reception of the pool is overwhelmingly positive, highlighted by its excellent location and the comfort it provides. The spacious sun terrace and the outdoor setting significantly enhance the experience, making it a valued amenity at Parador de Tortosa.
Family
Parador de Tortosa is frequently praised for its family-friendly offerings, making it an ideal destination for family vacations. The hotel boasts a welcoming atmosphere and a staff known for their friendliness and hospitality, which play a significant role in creating a relaxing and enjoyable environment for families.
The swimming pool area is a major highlight, featuring nice cabanas, sun loungers, umbrellas and a large sun terrace that adds to its appeal. There is also a dedicated corner for children at the pool, ensuring that youngsters have a safe and enjoyable place to play while adults unwind.
Reviewers emphasize that Parador de Tortosa consistently meets the needs of families, providing a comfortable and accommodating setting. It is clear that the hotel has thoughtfully catered to family needs, making it a favorite for family-oriented travelers looking for a welcoming and relaxing stopover.
While a few details, such as order efficiency for special requests, could use improvement, the overall experience is highly regarded as excellent for family getaways. The presence of good coffee is another small but appreciated touch that adds to the overall positive experience at this family-centric hotel.
4 Star
Parador de Tortosa offers an experience befitting its historic and picturesque location, housed in a well-maintained historic building that exudes classic Castillo charm. Guests consistently rate the hotel at least four out of five stars, often citing the high quality of the facilities and services. The service and cleanliness at the hotel often surpass the expectations for a four-star rating with many agreeing that it feels like a four-star hotel or even exceeds that standard.
However, some reviews suggest areas for improvement. For a hotel of this stature, the absence of amenities such as a coffee maker or a kettle in the rooms was noted as unusual. While the location and the architectural beauty of the Parador receive praise, there are occasional mentions of the food quality and overall service not meeting the high standards typically expected from this hotel class.
Despite these points, the overall consensus is that Parador de Tortosa upholds its four-star status primarily due to its exceptional staff and the unique, well-preserved castle setting, making it a stylish and memorable place to stay.
Business
Parador de Tortosa caters well to business travelers, offering a professional setting and being well-suited for conferences. The hotel is equipped with facilities that support business activities and ensures efficiency for guests. The staff often receive praise for their helpfulness and pleasant demeanor, contributing to an overall excellent establishment. However, there are occasional mentions of complications during check-out. Observance of distancing rules is noted and the rooms are commended for being very well equipped, underlining the hotel's commitment to providing a comprehensive business travel experience.
Outdoor Pool
Parador de Tortosa's outdoor pool garners high praise from guests for its inviting and beautiful setting. The pool area is consistently described as very pleasant with panoramic views adding to the overall experience. Many guests appreciated the pool's cleanliness and the warm temperature of the water. The large, open-top pool is noted as a fantastic feature, providing a perfect spot for relaxation. Romantic ambiance and beautiful views make it an ideal location for couples. The presence of a lifeguard ensures safety, adding to the comfort of families. Overall, the lovely and clean pool with its ample sun loungers and poolside facility, offers a refreshing retreat for guests, contributing significantly to the hotel's charm.
Historic
Parador de Tortosa is a gem for history enthusiasts, nestled in a magnificent historical setting that offers guests a unique experience. This hotel is housed in a beautifully restored Moorish castle from the 10th century with a compelling past that includes its former status as the residence of a Moorish king. The castle's exceptional location provides spectacular views over the Ebro River and the historic city of Tortosa, enhancing its fairytale-like ambiance.
Guests are charmed by the stately interior and the castle's old-world charm, which is evident in its Renaissance-era and Gothic-style facilities. The historical grandeur and authenticity of the estate are evident in the meticulously restored buildings and the overall medieval atmosphere. Staying here means immersing oneself in nearly a thousand years of history, a truly exceptional experience that is often highlighted in words of praise and admiration.
The hotel's rooms complement its historical allure, being spacious, beautifully appointed and often offering panoramic views of the scenic surroundings. Visitors appreciate the blend of traditional style with modern comforts, making their stay not just a trip back in time but a comfortable retreat. The friendly staff and clean, well-maintained facilities further enhance the experience.
Whether one is exploring the monumental castle or simply relaxing by the pool, the Parador de Tortosa offers a delightful historical atmosphere that is both romantic and educational. This historic parador is more than just a place to stay; it’s a portal to another era, steeped in history and filled with character.
Romantic
Parador de Tortosa emerges as an ideal destination for those seeking a romantic escape. The boutique hotel, characterized by its intimate vibe and exquisite decoration, offers a comfortable and pleasant stay. It provides a perfect setting for couples, featuring a lovely pool area for relaxation and a well-regarded tasting menu in the hotel's restaurant.
A romantic ambiance permeates the hotel, making it an excellent choice for a special date or a lovers' trip. The Grand Hall sets the stage for unforgettable dining experiences and the overall atmosphere is quiet and romantic. The hotel’s serene location and breathtaking views further enhance the romantic experience, solidifying its standing as a wonderful spot for a romantic getaway.
Yes, Parador de Tortosa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Parador de Tortosa.
No, Parador de Tortosa doesn't allow dogs.
No, parking facilities aren't available at Parador de Tortosa.