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Summary of reviewsHotel Antico Monastero is celebrated for its exceptional location on the shores of Lake Garda, offering guests direct access to the peaceful waters just a short walk away through the adjacent campsite. The historic building is set in a tranquil, green area, making it perfect for lakeside strolls, sunbathing and exploring local attractions. Guests frequently highlight the beautiful surroundings, including stunning mountain views and well-maintained facilities like the pool area. The hotel's strategic placement allows easy access to ferry connections and nearby beaches, though some guests note that having a car is beneficial due to its somewhat isolated setting.
The breakfast offerings receive generally favorable remarks, appreciated for their abundance and variety with both sweet and savory options and the presence of fresh fruits and chilled prosecco. Some guests criticize the breakfast for lacking local products and point to issues such as cold eggs and hard rolls, but overall, it provides a satisfying start to the day.
Dinner experiences are mixed with positive feedback highlighting generous portions and varied menus. Guests enjoy the affordability and convenience of dining at the hotel, praising the courteous and accommodating staff. However, there are notable criticisms regarding food quality with overcooked dishes and lack of vegetarian options being common complaints. The half-board offerings appear to need improvement in both selection and flavor.
Cleanliness is a strong point for the hotel with consistently maintained rooms, public areas and pool facilities. Guests laud the hardworking cleaning crew for their meticulous efforts, often describing their experiences as spotless. However, there are occasional mentions of areas needing better dust removal during extended stays and some outdated furniture.
The staff at Hotel Antico Monastero receive high praise for their friendliness and professionalism with many guests highlighting their helpfulness and prompt service. While the majority of the feedback is positive, there are isolated instances of encountering unfriendly or overwhelmed personnel, mostly at the reception.
The Wi-Fi service is widely criticized for being unstable or non-functional in certain buildings with many guests finding it to be a consistent drawback during their stay.
The pool area is generally well-received, noted for its aesthetic and cleanliness and offering a safe experience with supervision by lifeguards. However, guests often find the pools too cold and are inconvenienced by the limited opening hours and reservation requirements. The shared pool arrangement with a nearby campsite also creates some confusion.
Parking at the hotel is mixed with guests appreciating the convenience of free parking but facing challenges during peak seasons when spaces are limited, leading to overcrowded parking lots and occasional parking tickets.
Hotel Antico Monastero stands out as a family-friendly destination, offering various activities for children, a child-friendly beach and a welcoming attitude towards pets. Families appreciate the engaging environment and the variety of food options, although some feel that the menus are overly focused on pasta dishes.
However, a recurring issue lies with the beds, which many guests describe as uncomfortable, hard and narrow. The use of twin beds pushed together to form double beds creates gaps that disrupt sleep and there are reports of insufficient or broken bedding.
Overall, Hotel Antico Monastero offers a delightful stay with its exceptional location, cleanliness and friendly staff but could benefit from improvements in dining quality, Wi-Fi service and bed comfort to ensure a consistently satisfying experience for all guests. Show more
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Categories
Luxury Hotel
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Children's Pool Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Children's Pool
Room Types
Standard Twin RoomThis classic, air conditioned room comes with tiled floors. It offers satellite TV and a private bathroom with complimentary toiletries.
Double or Twin Room with BalconyThis classic, air conditioned room has a balcony with garden views. It offers satellite TV and a private bathroom complimentary toiletries.
Triple Room with BalconyThe triple room features air conditioning, a safe deposit box, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.
Standard Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a TV, a safe deposit box, a tiled floor, heating as well as garden views. The unit has 3 beds.
Economy Double or Twin RoomThis twin/double room provides a TV. The unit offers 2 beds.
Economy Triple RoomThis triple room provides a TV. The unit offers 3 beds.
Superior Double or Twin RoomThe twin/double room provides air conditioning, a safe deposit box, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
About Hotel Antico Monastero
License: 017187-ALB-00030, IT017187A13FFBY7DY
Guest Reviews
7.6
Good
Location
Hotel Antico Monastero is celebrated for its exceptional location by Lake Garda, providing guests with easy and direct access to the lake's serene shores. Many reviews highlight the hotel's proximity to the lake, often described as just a few minutes' walk through the adjacent campsite, making it an ideal spot for lakeside strolls and sunbathing. The hotel's setting within a historic building further enhances its charm, nestled in a quiet, green area that offers both tranquility and convenience.
The hotel's strategic placement allows for effortless exploration of the local attractions and is within walking distance to the center of Toscolano and various dining options. Guests frequently note the beauty of the surrounding landscape, including fantastic views of the mountains and appreciate the well-kept and spacious facilities, including a beautiful pool area. The location is deemed perfect for discovering the broader Lake Garda region with easy access to ferry connections and nearby beaches.
Despite a few mentions of the location being somewhat isolated or not well suited for those without a car, the majority of guests find the setting of Hotel Antico Monastero ideal for a relaxing getaway with ample parking available. The blend of historical ambiance, exceptional lake access and peaceful environment creates a highly appealing destination for visitors looking to enjoy the natural beauty and cultural richness of Lake Garda.
Breakfast
Hotel Antico Monastero receives generally positive remarks for its breakfast offerings. Many guests praised the breakfast buffet as abundant, varied and capable of catering to a wide range of tastes with both sweet and savory options available. Some highlighted the presence of fresh fruits and even chilled prosecco, adding a touch of luxury to their morning meal. The environment in which breakfast was served was also appreciated by some guests, contributing to an enjoyable dining experience.
However, a few reviews did express concerns. Some guests felt the breakfast lacked local products and was too industrialized, while others pointed out issues such as cold eggs and hard rolls. The quality of the coffee received mixed feedback with some finding it subpar, especially from vending machines. There were also comments on the need for improvement in food quality, as well as the handling of the buffet during peak times.
Overall, despite a few criticisms, the breakfast at Hotel Antico Monastero generally satisfied guests with its plentiful, diverse and hearty offerings, providing a robust start to their day.
Dinner
Hotel Antico Monastero's dinner experiences have garnered mixed reviews from guests. Positive feedback highlights the food's excellent taste and generous portions with some guests enjoying the varied and abundant menu. Many appreciated the affordability and convenience of dining at the hotel and the a la carte option received commendations for its quality and flavor. Patrons also praised the courteous and accommodating staff, who frequently went out of their way to meet specific food requests.
However, there were notable criticisms as well. Some guests felt the food quality failed to meet the standards of a four-star hotel, commenting on overcooked dishes and a lack of flavor, especially with the half-board package. The limited variety, particularly regarding vegetarian options and repetitive menus drew concerns. Additionally, the dinner service faced issues with slow and chaotic organization, leaving some diners unsatisfied.
Overall, while there were moments of excellence, the hotel's dinner offerings and service appear to have room for improvement to consistently meet guest expectations.
Rooms
Hotel Antico Monastero offers a variety of experiences when it comes to their rooms. On the positive side, guests generally praise the cleanliness and functionality of the rooms, noting that they are spacious, well-equipped and frequently maintained. The rooms with balconies provide beautiful views, adding to the appeal of the stay.
However, not all feedback is glowing. Many guests point out that the furniture and equipment are outdated, reminiscent of a different era, leading some to feel that the facilities fall short of a 4-star rating. Noise seems to be a recurring issue with several reviews mentioning that the soundproofing is inadequate. Some rooms reportedly suffer from broken air conditioning and a lack of essential toiletries, dampening the comfort levels.
Those who stay in newer or recently renovated rooms have a significantly better experience, finding them modern, clean and comfortable. However, there appears to be an inconsistency in room quality, as other guests describe their accommodations as basic, small and in need of a general overhaul. Issues like hard mattresses and inadequate climate control further compound the mixed reviews.
In summary, while the hotel does receive commendations for its cleanliness and scenic views, the overall experience can greatly differ depending on the room assigned. The establishment would benefit from comprehensive updates to ensure a consistently comfortable and modern stay for all guests.
Beds
The bed situation at Hotel Antico Monastero leaves much to be desired. Many guests have expressed disappointment with the comfort level of the beds, describing them as hard, narrow and uncomfortable with some comparing them to sleeping on marble. The use of twin beds pushed together to resemble a double bed creates another issue, as gaps in the middle make for an uncomfortable night's sleep. Several reviews highlight that the mattresses are either too soft or too worn out, which has caused back pain for some visitors.
Adding to the discomfort, the beds often slide apart and the pillows are generally too hard for a restful sleep. There are reports of broken children's beds and insufficient bedspreads for extra beds. Another common concern is that the bedding and bed frames feel outdated and in need of renovation. Guests have consistently noted that the beds fail to provide a good night's rest, potentially making a stay here less enjoyable.
Despite these criticisms, there were a few instances where some found the bed and pillows comfortable. However, these remarks were few and far between, overshadowed by the greater number of negative impressions. As such, prospective guests may want to consider these bedding issues when planning a stay at Hotel Antico Monastero.
Cleanliness
Hotel Antico Monastero successfully blends its historical charm with modern luxury, creating a delightful experience for its guests. Nestled in a picturesque and central location, the hotel receives high praise for its overall cleanliness. Visitors frequently highlight the constantly maintained clean rooms, public areas and pool facilities, which contribute significantly to the hotel's well-kept appearance.
Guests appreciate the dedication of the cleaning crew, who are described as hardworking and meticulous in maintaining the property's cleanliness. Many reviews emphasize the spotless nature of the accommodation, often using terms like spotlessly clean, extremely clean and impeccable cleanliness to describe their experiences.
While the hotel generally meets high cleanliness standards, there are occasional criticisms. A few guests mention that the room cleaning was not performed promptly upon arrival and some areas, such as dust removal, were overlooked during extended stays. Issues like outdated and sometimes uncomfortable furniture are noted alongside positive remarks about the modern, clean and well-maintained aspects of the hotel.
Overall, travelers find Hotel Antico Monastero to be an incredibly clean and well-maintained establishment, bolstered by a friendly and diligent staff, making it a desirable choice for those seeking a charming and hygienic getaway.
Staff
The staff at Hotel Antico Monastero generally receive high praise for their friendliness and professionalism, contributing positively to the overall guest experience. Guests frequently mention that the staff is friendly, kind and attentive with many highlighting their helpfulness and prompt service. The reception staff is often noted for being efficient and welcoming with some particularly commending their multilingual capabilities, especially in German. Special mention is given to individual staff members like Silvio the lifeguard, who is described as professional and attentive.
The restaurant and dining services are usually singled out for exceptional service, albeit with occasional critiques about some staff members being less pleasant or attentive. The hotel's cleaning staff also garners mixed reviews with some positive remarks about their efficiency, contrasted by a few negative experiences regarding cleanliness and housekeeping.
While the majority of the feedback about the staff is overwhelmingly positive, indicating a strong culture of hospitality and professionalism, there are isolated instances of guests encountering unfriendly or overwhelmed personnel, particularly at the reception. Despite these few negatives, the prevailing sentiment is that the hotel's staff is dedicated, courteous and capable of ensuring a pleasant stay for their guests.
Wi-Fi
Guests of Hotel Antico Monastero have consistently found the quality of the Wi-Fi service to be a drawback during their stay. Many reviews highlight that the Wi-Fi was either unstable or completely non-functional in certain buildings of the hotel. Issues such as weak signal strength, poor connectivity in rooms and general unreliability were common themes. Despite offering free Wi-Fi, it appears that the service requires significant improvements to meet guests' expectations.
Pool
Hotel Antico Monastero offers guests a mixed experience when it comes to the pool facilities. Guests frequently highlight the beauty and cleanliness of the swimming pools, often referring to them as stunning, lovely and well-maintained. The hotel features two sizeable pools that provide a refreshing and tranquil environment, contributing to a pleasant and enjoyable stay.
The pools are equipped with supervision and lifeguards, ensuring a safe experience for all swimmers. Guests appreciate the large and clean sunbed areas which allow for relaxation under the sun. Families, in particular, find the kids disco in the evening to be a delightful addition to their overall experience.
Despite these positives, there are a few recurrent concerns. Many reviews note that the pools are often too cold, which can detract from the enjoyment. Additionally, some guests were inconvenienced by the limited opening hours and the requirement to reserve pool time, which restricts spontaneous swims. There were also mentions of the pool sharing arrangement with a nearby campsite, which was not always clearly communicated.
To further enhance the pool experience, guests have suggested improvements such as adding umbrellas for better sun protection and extending the pool operating hours. There were isolated complaints about cleanliness and maintenance issues, although these seemed to be exceptions rather than the norm.
In summary, while Hotel Antico Monastero's pool area is generally well-received for its aesthetic and cleanliness, operational limitations and temperature concerns present areas for potential improvement.
Parking
Hotel Antico Monastero offers a mix of parking experiences for its guests. The hotel provides free parking, which many find convenient and a luxurious perk. Some guests appreciate the sufficient and well-managed parking spaces available with options for guarded and internal parking that lend a sense of security and accessibility.
However, the overall sentiment towards parking is mixed. While some find the large structure and ample space to be beneficial, others have faced challenges. Parking spots can be very limited and on numerous occasions, the parking lot has been overcrowded upon arrival. The shortage intensifies during peak seasons, making it difficult to find available spaces, leading some guests to park on the street or seek alternatives like nearby campsites. This has occasionally resulted in parking tickets, adding to the frustration.
Despite these challenges, free parking remains a standout feature, albeit with the need for better management to accommodate the number of visitors. Potential guests might find it useful to inquire about parking availability, especially during the high season, to ensure a smoother experience.
Family
Hotel Antico Monastero stands out as an excellent destination for families seeking a welcoming and kid-friendly environment. Visitors frequently highlight the hotel's family atmosphere and its suitability for both groups and families. The variety of activities for children, including an engaging kids' disco in the evening, ensures that young guests are entertained.
Parents will appreciate the hotel's strategic position within a family-friendly complex, while amenities like a child-friendly beach and private dog beach cater to the needs of both children and pets. Reviews note the welcoming attitude towards dogs with a dedicated beach accessible within a ten-minute walk.
Food options also receive high praise with a varied breakfast selection and multiple dining choices, including full board menus. While some guests felt there was an excess of pasta, the overall dining experience is well-liked, especially for families. The friendly staff at reception enhance the overall enjoyable stay, making Hotel Antico Monastero a reliable option for a family vacation. Local tourist attractions further add to the convenience and appeal of this family-friendly hotel.
4 Star
Hotel Antico Monastero has garnered attention for its varied offerings and large property. However, it appears to fall short of the expectations typically associated with a four-star rating. Guests consistently noted that the hotel's quality does not align with the four-star standard with many pointing out that the rooms, furnishings and soundproofing resemble those of a lower-rated establishment. Some guests remarked on the differences between local and international star ratings, suggesting that the hotel's amenities are more in line with a two-star experience.
Dining at the hotel offers both breakfast and dinner, which guests found convenient, but the quality of the dishes received mixed reviews. While some found the food to be good, many indicated that it did not meet the expectations for a four-star hotel. There were also comments about the overall value for money being less than satisfactory, considering its claimed four-star status.
Despite these critiques, some aspects like the variety of room types available are seen as positive. Nevertheless, the general consensus among reviewers is that Hotel Antico Monastero falls short of the standards and comfort levels expected from a four-star establishment.
Children's Pool
The Hotel Antico Monastero features amenities geared towards families, including a children's pool that comes highly recommended for its child-friendly environment. The main swimming pool is sizable, ensuring ample space for all guests. Families might find the children's pool a bit small and round, which some found restrictive. While there have been instances where noise levels around the children's pool were noted, it remains a popular choice for families seeking dedicated aquatic areas for their kids. Despite some restrictions, such as limited activities for children in the pool and occasional prohibitions in certain areas, the hotel staff are attentive to guest inquiries and requests regarding pool use during check-in.
Outdoor Pool
The outdoor pool area at Hotel Antico Monastero receives high praise for its cleanliness and maintenance, providing guests with a refreshing and enjoyable swimming experience. Guests describe the pool as beautiful with one emphasizing its stunning appearance. The hotel boasts two pool options, both well-maintained and clean and the pools are conveniently located right by the hotel itself. The garden area surrounding the pool is another highlight, adding to the overall ambiance and making for a picturesque setting. The large size of the pools has also been noted, allowing ample space for visitors to relax. While the pool is shared with a nearby campsite, this has not deterred guests from enjoying the facilities. Overall, the outdoor pool at Hotel Antico Monastero is considered a fantastic and refreshing feature, contributing positively to the overall guest experience.
Luxury
Hotel Antico Monastero offers an experience that blends some luxury amenities with notable shortcomings. While guests appreciate the convenience of parking right next to the hotel, some aspects don't quite meet four-star standards. The hotel is viewed as at most a three-star establishment with some visitors questioning its four-star rating. The amenities, although satisfactory for some, don't always align with the expectations of luxury. Additionally, concerns have been raised about the pricing being too high for the level of quality provided. Overall, the experience at the hotel can be described as mixed with some conveniences but far from universally luxurious.
Dog Friendly
Hotel Antico Monastero is truly a haven for dog owners, welcomed with a range of facilities that ensure both guests and their canine companions have a comfortable stay. The hotel boasts a dog-friendly restaurant, where dogs are allowed to join their owners during meals, making it an inclusive environment for pet lovers. Many guests commend the hotel's welcoming atmosphere, noting that their dogs felt comfortable and were warmly received by the staff, particularly the friendly waiters.
Dog owners will appreciate the value for money at this pet-friendly establishment, especially considering the added benefit of a dog-friendly breakfast. The hotel is described as an ideal spot to bring a dog, contributing to a carefree and enjoyable experience.
However, it's worth noting that there are many dogs present throughout the hotel, which, while reassuring for pet owners, might not be ideal for everyone. Some guests mentioned that barking could be bothersome, though it didn't spoil the overall positive experience.
Animals are clearly welcomed at Hotel Antico Monastero with special provisions such as an animal-friendly section of the hotel and a dedicated dog beach just a 10-minute walk away. Families traveling with dogs, whether big or small, found their needs accommodated with satisfactory measures. Despite occasional concerns about the number of dogs, the hotel's dog-friendliness stands out as a significant attribute, ensuring a pleasant stay for both humans and their furry friends.
Yes, Hotel Antico Monastero has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Hotel Antico Monastero.
Yes, Hotel Antico Monastero welcomes dogs.
Yes, parking facilities are available at Hotel Antico Monastero.