Hotel Don Juan Tossa
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Summary of reviewsHotel Don Juan Tossa enjoys a stellar reputation primarily due to its outstanding location and the exceptional service provided by its staff. The hotel’s proximity to both the beach and the historic center of Tossa de Mar makes it an ideal destination for those wanting to explore and relax. Guests frequently extol the short walking distance to the main beach, local shops and a variety of dining options, all while benefitting from a tranquil setting.
The breakfast offerings at the hotel receive consistent praise. Guests appreciate the extensive and varied buffet, which caters to all tastes with both hot and cold items. Quality, freshness and the abundance of choices make for a satisfying start to the day. Despite minor issues like occasional noise and less-than-perfect fruit juices, the overall breakfast experience leaves a positive impression.
The dinner service, while mixed in reviews, generally earns commendation for its variety and quality. The buffet-style meals offer diverse options including special dietary considerations. Guests often highlight the tasty and well-prepared grilled fish and meats. Nonetheless, some diners note occasional inconsistencies in food quality and the repetitive nature of the menu over longer stays.
The rooms at Hotel Don Juan Tossa are frequently described as spacious, clean and modern, especially those that have been recently renovated. Guests enjoy the comfort and functionality of the accommodations, including superior suites and rooms featuring large balconies and sunbeds. Although some non-renovated rooms and outdated facilities draw criticism, the overall feedback praises the cleanliness and comfort provided.
Cleanliness is a strong suit for the hotel with reviews often mentioning the impeccable condition of both rooms and common areas. Regular service and fresh linens contribute to a comfortable stay with only minor areas for improvement noted.
The hotel’s staff is another standout feature. Reviewers consistently commend the attentive and professional team for their warm and helpful service. Personal touches and multilingual support enhance the overall guest experience, making the staff a significant part of the hotel's charm.
The free WiFi service generally meets guest expectations, offering reliable and stable connections throughout the property. Some areas might need better coverage, but on the whole, guests find the WiFi experience satisfactory.
The pool facilities receive mixed reviews. While many appreciate the rooftop pool and its spectacular views, others feel the pool area could use updates and better maintenance. The pool’s cleanliness and the availability of sunbeds are noted areas for enhancement.
The hotel's beach proximity is a major highlight, providing easy access to the pebbly shoreline just a short walk away. This convenience, coupled with the hotel’s central location, significantly enhances its appeal for beachgoers and city explorers alike.
Sporting facilities, particularly the tennis courts, add recreational value to the hotel, though some guests suggest they could be better maintained. Awareness of extra charges for their use is advised.
Parking presents a mixed experience. While the availability of an on-site underground facility is convenient, the high daily rates and limited space can be drawbacks. Street parking is an alternative, though challenging during busy periods.
In summary, Hotel Don Juan Tossa is highly recommended for its unbeatable location, exceptional staff and comfortable amenities, delivering a satisfying and enjoyable stay for its guests.
Categories
The breakfast offerings at the hotel receive consistent praise. Guests appreciate the extensive and varied buffet, which caters to all tastes with both hot and cold items. Quality, freshness and the abundance of choices make for a satisfying start to the day. Despite minor issues like occasional noise and less-than-perfect fruit juices, the overall breakfast experience leaves a positive impression.
The dinner service, while mixed in reviews, generally earns commendation for its variety and quality. The buffet-style meals offer diverse options including special dietary considerations. Guests often highlight the tasty and well-prepared grilled fish and meats. Nonetheless, some diners note occasional inconsistencies in food quality and the repetitive nature of the menu over longer stays.
The rooms at Hotel Don Juan Tossa are frequently described as spacious, clean and modern, especially those that have been recently renovated. Guests enjoy the comfort and functionality of the accommodations, including superior suites and rooms featuring large balconies and sunbeds. Although some non-renovated rooms and outdated facilities draw criticism, the overall feedback praises the cleanliness and comfort provided.
Cleanliness is a strong suit for the hotel with reviews often mentioning the impeccable condition of both rooms and common areas. Regular service and fresh linens contribute to a comfortable stay with only minor areas for improvement noted.
The hotel’s staff is another standout feature. Reviewers consistently commend the attentive and professional team for their warm and helpful service. Personal touches and multilingual support enhance the overall guest experience, making the staff a significant part of the hotel's charm.
The free WiFi service generally meets guest expectations, offering reliable and stable connections throughout the property. Some areas might need better coverage, but on the whole, guests find the WiFi experience satisfactory.
The pool facilities receive mixed reviews. While many appreciate the rooftop pool and its spectacular views, others feel the pool area could use updates and better maintenance. The pool’s cleanliness and the availability of sunbeds are noted areas for enhancement.
The hotel's beach proximity is a major highlight, providing easy access to the pebbly shoreline just a short walk away. This convenience, coupled with the hotel’s central location, significantly enhances its appeal for beachgoers and city explorers alike.
Sporting facilities, particularly the tennis courts, add recreational value to the hotel, though some guests suggest they could be better maintained. Awareness of extra charges for their use is advised.
Parking presents a mixed experience. While the availability of an on-site underground facility is convenient, the high daily rates and limited space can be drawbacks. Street parking is an alternative, though challenging during busy periods.
In summary, Hotel Don Juan Tossa is highly recommended for its unbeatable location, exceptional staff and comfortable amenities, delivering a satisfying and enjoyable stay for its guests.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Rooftop Pool
Guest Reviews
Hotel Don Juan Tossa boasts an enviable location that has garnered high praise from its guests. The hotel's proximity to the beach and the historic center of Tossa de Mar makes it an ideal spot for those looking to explore the charming coastal town. Most guests found the location perfect, noting that it’s only a few minutes' walk to the main beach, local shops and a variety of restaurants.
In addition to its closeness to the sea, the hotel also enjoys a central position within the town, ensuring all major attractions and services are easily accessible on foot. This convenience is often highlighted by visitors who appreciate the ability to stroll to both the beach and the medieval town center with its picturesque castle.
The hotel's setting in a peaceful area is another significant plus, offering a quiet retreat while still being near the bustling parts of Tossa de Mar. Guests also commend Don Juan Tossa for its clean and modern rooms, as well as its value for money with some emphasizing the benefits of having amenities like a swimming pool and parking facilities.
Overall, Hotel Don Juan Tossa’s location is frequently described as unbeatable and excellent, making it a top choice for travelers seeking both relaxation and easy access to the town's highlights.
Guests at Hotel Don Juan Tossa consistently praise the hotel's breakfast offerings, highlighting the extensive and varied selection available each morning. The breakfast buffet stands out for its wide range of choices, ensuring that there is something to suit everyone's taste. Reviewers frequently describe the breakfast as delicious, hearty and satisfying, noting the quality and freshness of the dishes provided. Many guests appreciate the array of options, including both hot and cold items and commend the buffet for being replenished adequately.
The buffet receives high marks not only for its variety but also for its generous portions and comprehensive nature, meeting the standards expected of a 4-star hotel. While the majority of reviews are overwhelmingly positive, a few guests mentioned that the fruit juices could be improved and pointed out occasional noise in the breakfast room. However, these minor issues do not overshadow the general high regard for the breakfast experience at the hotel.
Overall, the breakfast at Hotel Don Juan Tossa is a highlight for many guests, combining quality, variety and abundance to leave a lasting impression.
Hotel Don Juan Tossa offers a dining experience that has garnered mixed reviews from its guests, but it scores positively in several key areas. The hotel's buffet-style dinner is commonly mentioned, featuring a wide selection of dishes that change daily, ensuring variety and abundant options for diverse tastes. Guests often highlight the generous portions and the quality of the grilled fish and meats. The buffet is not only vast but also includes special considerations like options for celiacs and varied fruit and dairy selections.
The quality and taste of the food receive commendable remarks with adjectives like “delicious,” “tasty,” and “spectacular” frequently used. Many appreciate the value and the pricing of the dinner buffet, which is often included in the half-board or full-board meal plans. The thematic dinners and the extensive array of choices tend to satisfy most palates and the meals are continually replenished, ensuring fresh servings throughout the mealtime.
However, there are areas needing improvement. Some guests report inconsistency in food quality, describing certain dishes as overcooked, semi-cold or lacking flavor. The repetitive nature of the lunch and dinner menus is another point of contention, as some diners feel the options become monotonous over extended stays. Furthermore, the dining room's ambiance is sometimes criticized for being canteen-like and noisy, which detracts from the dining experience.
Overall, while there are some areas that could be refined, the dining offerings at Hotel Don Juan Tossa are often enjoyable and varied, making it a generally satisfying option for guests looking to indulge in buffet-style meals.
Hotel Don Juan Tossa excels in providing guests with spacious and clean rooms. Many reviews highlight the size and cleanliness of the rooms, noting that they are often large and well-equipped. The hotel has recently undertaken renovations with numerous guests appreciating the newly updated and modern rooms that offer comfort and functionality. Rooms on the first three floors come highly recommended as they are newly renovated and feature modern amenities.
Guests staying in superior suites and rooms with terraces have particularly praised the spaciousness and additional facilities such as large balconies and sunbeds, making for an ideal and comfortable stay. The bathrooms in renovated rooms are also well-received with modern, functional showers and ample space.
However, a few aspects need attention, such as occasional issues with outdated facilities in some non-renovated rooms, odd bathroom layouts and occasional unpleasant smells in bathrooms. Despite these minor drawbacks, the overall consensus is positive with the hotel's proximity to the beach and welcoming staff adding to the pleasant experience.
The hotel certainly stands out for its modern, bright and well-maintained living spaces, ensuring a restful and enjoyable stay for visitors.
Guests of Hotel Don Juan Tossa have generally found the beds to be a highlight of their stay, emphasizing ample comfort and size. Multiple reviews noted the comfort of the bedding and the overall sleeping experience with mentions of good mattresses and newer beds contributing to a restful night. The rooms are described as spacious with many featuring large, comfortable beds, including king-size options when available. Bedding was often cited as comfortable, clean and neatly presented with several reviews pointing out the superior quality of the sheets and pillows.
However, there were some mixed feelings; some guests found the beds either too hard or too soft for their preferences and there were instances where the single beds in double rooms moved apart too easily. Issues were also raised about sofa beds being very hard and mattresses showing wear and deformation. Despite a few reports of discomfort and minor nuisances related to bed size and arrangement, the consensus leans towards a positive sleep experience.
Hotel Don Juan Tossa boasts a high standard of cleanliness according to guest reviews. The rooms and facilities are frequently highlighted as being exceptionally clean and well-maintained, often described as spotless and impeccable. Many visitors appreciate the daily room cleaning service, contributing to their overall positive experience. The towels and sheets are noted to be fresh and changed regularly, enhancing the comfort of the stay.
The hotel's overall cleanliness extends to the common areas, which are generally well-kept, though some guests mention that these areas could benefit from modernization. The bathrooms, in particular, receive high praise for their cleanliness and functionality, although a few isolated comments suggest occasional lapses like mold and dust.
While the hotel's cleanliness generally receives positive remarks, certain guests indicate that there are areas needing improvement, such as the ventilation ducts and thoroughness under the beds. Despite these minor setbacks, the hotel’s cleanliness, combined with its comfort and location, offers a satisfying experience that many guests find to be a perfect balance of quality and value.
Ultimately, Hotel Don Juan Tossa comes highly recommended for travelers who prioritize cleanliness and appreciate attentive housekeeping during their stay.
Hotel Don Juan Tossa is renowned for its exceptionally friendly and welcoming staff. Guests consistently commend the team for being attentive, accommodating and always ready to greet everyone with a smile. The reception staff, in particular, receive high praise for their professionalism and helpfulness, making check-in and other interactions smooth and pleasant. Many reviews highlight the courteous and polite demeanor of the employees, including those in housekeeping and the dining room.
The service throughout the hotel is described as top-notch with staff being very efficient, responsive and able to communicate in several languages, which enhances the guest experience. Families note the staff's special efforts in being friendly and attentive to both children and adults alike. Guests also appreciate the personal touches, such as special help from individuals like Monica and Ricardo and the notable assistance of the cleaning staff, who not only maintain cleanliness but also extend their friendliness to guests.
Although there are occasional mentions of less satisfactory interactions, such as reserved behavior from some receptionists or the need for even greater friendliness from a few, the general consensus is overwhelmingly positive. Patrons particularly value the respectful, warm and correct service they receive, contributing significantly to their pleasant stays.
Overall, the staff of Hotel Don Juan Tossa is a major highlight, earning a reputation for creating a welcoming and supportive environment that makes guests feel comfortable and well cared for throughout their stay.
Hotel Don Juan Tossa offers a largely positive WiFi experience to its guests. The free WiFi provided is described as powerful, reliable, consistent, convenient and stable. Many guests found the WiFi to be comfortable, high-quality and well-received with several specifically noting its great performance.
While the WiFi was generally satisfactory and adequate throughout the premises, some areas could benefit from improved coverage as a few guests experienced weaker signals or slow connections, particularly in their rooms. Overall, the reliable and enjoyable free WiFi makes it easy for travelers to stay connected during their stay at this hotel.
Hotel Don Juan Tossa's pool has drawn mixed reviews from guests with a blend of commendation and criticism. Positively, many have expressed delight with the pool, praising it as very good, beautiful and great. The rooftop pool in particular has received admiration for its panoramic views and attractive setting. Some guests found the pool area spacious and well-organized, citing good facilities and a clean environment as highlights.
However, several reviews indicate that the pool area could benefit from updates and better maintenance. Some guests mentioned that the pool appeared outdated and in need of renovation with specific issues like cold water, cleanliness concerns and insufficient sunbeds being noted. A few reviews also pointed out that the pool area felt neglected and was sometimes inaccessible, either due to weather conditions, maintenance issues or seasonal closures.
The presence of an indoor pool was noted, although it was occasionally described as requiring refurbishment. The lack of a pool bar and the need for more loungers were additional areas where guests saw room for improvement. Despite these issues, the overall consensus seems to be that the pool, especially the rooftop version, provides a pleasant and relaxing space within the hotel, albeit one that could benefit from some enhancements and updates.
Hotel Don Juan Tossa receives consistent praise for its fantastic proximity to the beach, making it an ideal choice for beach lovers. Guests appreciate the short, convenient walk to the pebbly shoreline with some mentioning it's just a quick two-minute stroll or about 100 meters away. The hotel's central location not only places it near the beach but also close to the historic center and amenities of Tossa, ensuring that everything is within easy reach. Visitors note the ease of accessing the beach and enjoy the mix of sandy and stone areas. The clean, comfortable and recently renovated rooms further enhance the hotel’s appeal. Despite occasional remarks about beach cleanliness due to algae, the overall sentiment highlights the hotel's superb position near the sea, combining convenience with the charm of downtown Tossa.
The Hotel Don Juan Tossa offers a range of sporting facilities, prominently featuring onsite tennis courts alongside a multi-sports field, playground and ping-pong areas. Guests have highlighted the availability and convenience of the tennis courts, noting that they add valuable entertainment options to the hotel amenities. While some reviewers appreciated the upkeep of the courts, others mentioned that certain parts of the facility could benefit from refurbishment. Accessibility to the courts, positioned high above the pool area, was noted as a plus, providing a distinct space for sports enthusiasts. Awareness of additional charges for court usage is advisable, as some guests have reported fees around 15€ per hour. Despite minor criticisms regarding maintenance and availability, the tennis courts at Hotel Don Juan Tossa generally provide a positive and enjoyable experience for guests seeking recreational activities during their stay.
Parking at Hotel Don Juan Tossa presents a mixed bag of experiences for guests. Many appreciate the convenience of having an on-site underground parking facility, particularly given the challenges of parking in the city center. This convenience, however, comes at a significant cost with daily rates ranging from 18 to 23 euros, which many guests find steep. The parking is described as secure but small and availability can be limited, sometimes making it hard to find a spot.
For those unwilling or unable to pay the high rates, there is the option of street parking, though it can be difficult to find a spot nearby, especially during peak season. Some guests highlighted that free parking is available around 500 meters from the hotel, providing an alternative for the budget-conscious, despite the inconvenience of the distance.
The underground garage is noted for being convenient and sheltered, though some guests mentioned it felt dark and unsafe. There were also comments on the lack of parking signs, which could make navigation tricky. Overall, while the hotel’s parking is appreciated for its accessibility and security, it is also critiqued as being quite expensive and occasionally limited in availability.
Hotel Don Juan Tossa shines as a perfect destination for families seeking a memorable vacation. The hotel consistently caters to both young and old, providing a warm family atmosphere that's ideal for a stay with children. Guests appreciated the family-oriented setup, highlighting the abundance of activities that kept the kids entertained—ranging from playgrounds and playrooms to engaging animation and mini discos at night.
Families benefited from the spacious family suites, family-friendly facilities such as a swimming pool and mini club and attentive staff who ensured a pleasant experience for all ages. The entertainment services were suitable for both children and adults, offering a variety of organized activities and family-specific events.
Moreover, the hotel's location in Tossa de Mar, a family resort, made it a key spot for family vacations. Nearby supermarkets and restaurants further added to the convenience. Despite a few mentions of areas needing improvement, such as the small game room and occasional lack of nighttime animation, the overwhelmingly positive reviews highlighted Hotel Don Juan Tossa as a highly recommended choice for family stays. Families appreciated the ample food options, friendly environment and the hotel's overall charm, making it a great pick for a family getaway.
Hotel Don Juan Tossa receives mixed feedback concerning its four-star rating, facilities and services. Many guests find the hotel to genuinely reflect its four-star classification, citing four-star services, facilities and overall comfort. Positive comments highlight excellent value for money, courteous and attentive staff, modern and spacious rooms and a delicious breakfast.
However, some reviews suggest the hotel falls short of the expected standards. Issues are noted regarding cleanliness, upkeep and the quality of rooms and bathrooms. There are observations of basic breakfast offerings and repeated menu options for half-board stays. Some rooms reportedly lack four-star amenities, such as a refrigerator and there are instances of noise disruption.
Despite its prime location near the sea and adequate parking, certain areas of the hotel might benefit from renovations to maintain its four-star status. While some guests are satisfied with their stay and find the experience meeting four-star expectations, others feel the hotel does not fully justify its rating.
Hotel Don Juan Tossa stands out as a centrally located hotel, which is beneficial for business travelers due to its convenience. The hotel caters to guests with amenities like recently renovated rooms and a free safe. The attentiveness of the staff further enhances the experience. Although the hotel lacks specific business facilities such as a dedicated business area or business center, it still manages to meet the essential needs of business travelers. However, it is noteworthy that there are some reception issues at the business level. For non-English speaking business guests, the absence of Polish TV channels could be a drawback. Despite these minor inconveniences, Hotel Don Juan Tossa remains a practical option for business stays given its central location and essential amenities.
Hotel Don Juan Tossa offers commendable accessibility features, making it a viable option for guests with disabilities and elderly travelers. The new rooms are often highlighted for their accessibility and safety, providing a comfortable stay. Convenient access to essential facilities, including a supermarket within 100-200 meters, adds to the convenience of guests. The hotel's strategic location ensures that all points of interest and the beach are easily reachable, contributing to a pleasant overall experience. Additionally, the hotel provides underground parking, which is a significant benefit for visitors.
However, there are mixed reviews concerning specific accessibility issues. Some elderly guests found the accessibility satisfactory, while others faced challenges. Particularly, the pool area is noted to be poorly adapted for individuals with muscular and mobility problems and unfortunately, there is no wheelchair access. Noise can also be an issue since the rooms are not soundproofed.
In summary, Hotel Don Juan Tossa stands out for its accessible rooms and favorable location, although it might need improvements in certain areas, especially for guests with severe mobility issues.
Hotel Don Juan Tossa boasts a remarkable rooftop pool that stands out as a major highlight for guests. Perched at the highest location of the hotel, this good-sized, well-maintained pool offers a clean and neat setting for relaxation. Many guests find it to be an added bonus to their stay, enhancing their overall experience at the hotel. The pool is located on the 8th floor, providing visitors with superb and beautiful views, making it a particularly enjoyable spot to unwind. With its refreshing ambiance and exceptional upkeep, the rooftop pool is repeatedly praised for contributing positively to guests' stays, making it a noteworthy feature of the hotel.
Hotel Don Juan Tossa offers a variety of amenities for families with children, including a children's pool and a range of activities. The animation team receives high praise for their engaging activities and mini-disco, providing plenty of entertainment options for younger guests. The hotel is described as kid-friendly with a dedicated play area and regular shows aimed at children.
While the children's pool is often noted as safe and enjoyable, there are several criticisms. Some reviews mention that the pool is cold and needs better maintenance with several remarks about it being a bit small and requiring updates. However, it seems that kids still find it fun and suitable for their needs.
Overall, Hotel Don Juan Tossa is considered a good choice for families, primarily due to its strong animation team and variety of children's activities. Although the children's pool could benefit from some improvements, it remains a valued feature for many guests.
Hotel Don Juan Tossa offers an outdoor pool experience that garners mixed reviews from guests. On the bright side, many visitors appreciate the clean and well-maintained condition of the pool, describing it as beautiful and large with a nice pool deck for lounging. The pool is accessible with escalators making it easy to reach even though it is not located on the ground floor. The presence of good sun loungers adds to the comfort and some guests highlight the rooftop pool with its solarium as an enjoyable feature.
However, the pool area does have its drawbacks. Numerous reviews point out that the outdoor pool is in need of renovation and updating. Guests have noted that the pool looks outdated, lacks heating and can often be quite cold. The poolside area could benefit from more seating and overall maintenance to improve its condition. There's also a desire for enhancements such as a pool bar and cleaner surroundings. Despite these issues, the pool area remains a positive aspect for many, largely due to its cleanliness and accessibility.
Location Show Map
Location
In addition to its closeness to the sea, the hotel also enjoys a central position within the town, ensuring all major attractions and services are easily accessible on foot. This convenience is often highlighted by visitors who appreciate the ability to stroll to both the beach and the medieval town center with its picturesque castle.
The hotel's setting in a peaceful area is another significant plus, offering a quiet retreat while still being near the bustling parts of Tossa de Mar. Guests also commend Don Juan Tossa for its clean and modern rooms, as well as its value for money with some emphasizing the benefits of having amenities like a swimming pool and parking facilities.
Overall, Hotel Don Juan Tossa’s location is frequently described as unbeatable and excellent, making it a top choice for travelers seeking both relaxation and easy access to the town's highlights.
Breakfast
The buffet receives high marks not only for its variety but also for its generous portions and comprehensive nature, meeting the standards expected of a 4-star hotel. While the majority of reviews are overwhelmingly positive, a few guests mentioned that the fruit juices could be improved and pointed out occasional noise in the breakfast room. However, these minor issues do not overshadow the general high regard for the breakfast experience at the hotel.
Overall, the breakfast at Hotel Don Juan Tossa is a highlight for many guests, combining quality, variety and abundance to leave a lasting impression.
Dinner
The quality and taste of the food receive commendable remarks with adjectives like “delicious,” “tasty,” and “spectacular” frequently used. Many appreciate the value and the pricing of the dinner buffet, which is often included in the half-board or full-board meal plans. The thematic dinners and the extensive array of choices tend to satisfy most palates and the meals are continually replenished, ensuring fresh servings throughout the mealtime.
However, there are areas needing improvement. Some guests report inconsistency in food quality, describing certain dishes as overcooked, semi-cold or lacking flavor. The repetitive nature of the lunch and dinner menus is another point of contention, as some diners feel the options become monotonous over extended stays. Furthermore, the dining room's ambiance is sometimes criticized for being canteen-like and noisy, which detracts from the dining experience.
Overall, while there are some areas that could be refined, the dining offerings at Hotel Don Juan Tossa are often enjoyable and varied, making it a generally satisfying option for guests looking to indulge in buffet-style meals.
Rooms
Guests staying in superior suites and rooms with terraces have particularly praised the spaciousness and additional facilities such as large balconies and sunbeds, making for an ideal and comfortable stay. The bathrooms in renovated rooms are also well-received with modern, functional showers and ample space.
However, a few aspects need attention, such as occasional issues with outdated facilities in some non-renovated rooms, odd bathroom layouts and occasional unpleasant smells in bathrooms. Despite these minor drawbacks, the overall consensus is positive with the hotel's proximity to the beach and welcoming staff adding to the pleasant experience.
The hotel certainly stands out for its modern, bright and well-maintained living spaces, ensuring a restful and enjoyable stay for visitors.
Beds
However, there were some mixed feelings; some guests found the beds either too hard or too soft for their preferences and there were instances where the single beds in double rooms moved apart too easily. Issues were also raised about sofa beds being very hard and mattresses showing wear and deformation. Despite a few reports of discomfort and minor nuisances related to bed size and arrangement, the consensus leans towards a positive sleep experience.
Cleanliness
The hotel's overall cleanliness extends to the common areas, which are generally well-kept, though some guests mention that these areas could benefit from modernization. The bathrooms, in particular, receive high praise for their cleanliness and functionality, although a few isolated comments suggest occasional lapses like mold and dust.
While the hotel's cleanliness generally receives positive remarks, certain guests indicate that there are areas needing improvement, such as the ventilation ducts and thoroughness under the beds. Despite these minor setbacks, the hotel’s cleanliness, combined with its comfort and location, offers a satisfying experience that many guests find to be a perfect balance of quality and value.
Ultimately, Hotel Don Juan Tossa comes highly recommended for travelers who prioritize cleanliness and appreciate attentive housekeeping during their stay.
Staff
The service throughout the hotel is described as top-notch with staff being very efficient, responsive and able to communicate in several languages, which enhances the guest experience. Families note the staff's special efforts in being friendly and attentive to both children and adults alike. Guests also appreciate the personal touches, such as special help from individuals like Monica and Ricardo and the notable assistance of the cleaning staff, who not only maintain cleanliness but also extend their friendliness to guests.
Although there are occasional mentions of less satisfactory interactions, such as reserved behavior from some receptionists or the need for even greater friendliness from a few, the general consensus is overwhelmingly positive. Patrons particularly value the respectful, warm and correct service they receive, contributing significantly to their pleasant stays.
Overall, the staff of Hotel Don Juan Tossa is a major highlight, earning a reputation for creating a welcoming and supportive environment that makes guests feel comfortable and well cared for throughout their stay.
Wi-Fi
While the WiFi was generally satisfactory and adequate throughout the premises, some areas could benefit from improved coverage as a few guests experienced weaker signals or slow connections, particularly in their rooms. Overall, the reliable and enjoyable free WiFi makes it easy for travelers to stay connected during their stay at this hotel.
Pool
However, several reviews indicate that the pool area could benefit from updates and better maintenance. Some guests mentioned that the pool appeared outdated and in need of renovation with specific issues like cold water, cleanliness concerns and insufficient sunbeds being noted. A few reviews also pointed out that the pool area felt neglected and was sometimes inaccessible, either due to weather conditions, maintenance issues or seasonal closures.
The presence of an indoor pool was noted, although it was occasionally described as requiring refurbishment. The lack of a pool bar and the need for more loungers were additional areas where guests saw room for improvement. Despite these issues, the overall consensus seems to be that the pool, especially the rooftop version, provides a pleasant and relaxing space within the hotel, albeit one that could benefit from some enhancements and updates.
Beach
Tennis
Parking
For those unwilling or unable to pay the high rates, there is the option of street parking, though it can be difficult to find a spot nearby, especially during peak season. Some guests highlighted that free parking is available around 500 meters from the hotel, providing an alternative for the budget-conscious, despite the inconvenience of the distance.
The underground garage is noted for being convenient and sheltered, though some guests mentioned it felt dark and unsafe. There were also comments on the lack of parking signs, which could make navigation tricky. Overall, while the hotel’s parking is appreciated for its accessibility and security, it is also critiqued as being quite expensive and occasionally limited in availability.
Family
Families benefited from the spacious family suites, family-friendly facilities such as a swimming pool and mini club and attentive staff who ensured a pleasant experience for all ages. The entertainment services were suitable for both children and adults, offering a variety of organized activities and family-specific events.
Moreover, the hotel's location in Tossa de Mar, a family resort, made it a key spot for family vacations. Nearby supermarkets and restaurants further added to the convenience. Despite a few mentions of areas needing improvement, such as the small game room and occasional lack of nighttime animation, the overwhelmingly positive reviews highlighted Hotel Don Juan Tossa as a highly recommended choice for family stays. Families appreciated the ample food options, friendly environment and the hotel's overall charm, making it a great pick for a family getaway.
4 Star
However, some reviews suggest the hotel falls short of the expected standards. Issues are noted regarding cleanliness, upkeep and the quality of rooms and bathrooms. There are observations of basic breakfast offerings and repeated menu options for half-board stays. Some rooms reportedly lack four-star amenities, such as a refrigerator and there are instances of noise disruption.
Despite its prime location near the sea and adequate parking, certain areas of the hotel might benefit from renovations to maintain its four-star status. While some guests are satisfied with their stay and find the experience meeting four-star expectations, others feel the hotel does not fully justify its rating.
Business
Accessible
However, there are mixed reviews concerning specific accessibility issues. Some elderly guests found the accessibility satisfactory, while others faced challenges. Particularly, the pool area is noted to be poorly adapted for individuals with muscular and mobility problems and unfortunately, there is no wheelchair access. Noise can also be an issue since the rooms are not soundproofed.
In summary, Hotel Don Juan Tossa stands out for its accessible rooms and favorable location, although it might need improvements in certain areas, especially for guests with severe mobility issues.
Rooftop Pool
Children's Pool
While the children's pool is often noted as safe and enjoyable, there are several criticisms. Some reviews mention that the pool is cold and needs better maintenance with several remarks about it being a bit small and requiring updates. However, it seems that kids still find it fun and suitable for their needs.
Overall, Hotel Don Juan Tossa is considered a good choice for families, primarily due to its strong animation team and variety of children's activities. Although the children's pool could benefit from some improvements, it remains a valued feature for many guests.
Outdoor Pool
However, the pool area does have its drawbacks. Numerous reviews point out that the outdoor pool is in need of renovation and updating. Guests have noted that the pool looks outdated, lacks heating and can often be quite cold. The poolside area could benefit from more seating and overall maintenance to improve its condition. There's also a desire for enhancements such as a pool bar and cleaner surroundings. Despite these issues, the pool area remains a positive aspect for many, largely due to its cleanliness and accessibility.
Yes, Hotel Don Juan Tossa has pool(s) that belong to one or more of the following categories: Children's Pool, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Hotel Don Juan Tossa.
No, Hotel Don Juan Tossa doesn't allow dogs.
Yes, parking facilities are available at Hotel Don Juan Tossa.
No, Hotel Don Juan Tossa doesn't have a gym.
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