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Summary of reviewsThe Originals Boutique, Grand Hôtel de la Gare in Toulon receives high praise from guests for its strategic location, superb cleanliness and exceptionally friendly staff. Positioned directly across from the Toulon train station, the hotel offers unmatched convenience, making it an ideal base for travelers to explore the city center, the port and other key attractions. Despite being in a bustling area, guests appreciate the relatively quiet surroundings complemented by efficient and helpful staff.
Guests frequently highlight the cleanliness of the hotel, describing it as immaculate with well-maintained rooms and communal areas. The rooms themselves are often commended for their comfort, spaciousness, modern amenities and stylish decor. Many rooms feature comfortable bedding, soundproofing and practical amenities like free Wi-Fi and coffee machines. Bathrooms are generally spacious and modern, although a few minor issues such as drainage problems have been noted.
The hotel’s breakfast experience is well-received with a varied and well-stocked buffet featuring fresh pastries and quality products. The friendly and accommodating service further enhances the breakfast experience. However, some guests find the cost a bit high and suggest that the selection could be more varied, particularly during peak times when the breakfast area can become crowded.
The staff at The Originals Boutique, Grand Hôtel de la Gare consistently earn accolades for their warm and welcoming nature. They are frequently described as professional, kind and eager to assist, contributing significantly to the positive atmosphere and overall guest satisfaction.
WiFi service at the hotel receives mixed reviews. While many guests find it reliable and suitable for tasks like online meetings, there are notable concerns about performance, particularly on higher floors. Some guests experience unstable connections and occasional slow speeds.
Parking options, though not free, are convenient with discounted rates available through a hotel partnership with Q Park. Guests find the parking process easy to navigate and appreciate the proximity of various parking facilities.
Beds at the hotel receive mixed feedback; many guests report comfortable and clean bedding, ensuring restful nights. However, some reviews point to issues such as hard mattresses and uncomfortable sofa beds.
In summary, The Originals Boutique, Grand Hôtel de la Gare offers a clean, comfortable stay in a prime location, enhanced by excellent staff service, though some minor aspects such as breakfast variety, WiFi consistency and bed comfort still have room for improvement. Show more
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Categories
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
3-Star Hotel
Room Types
Classic Double RoomThis air-conditioned room is soundproofed and features parquet flooring and a flat-screen TV with satellite channels, courtesy platter.
Comfort Double RoomThis more spacious room is air-conditioned and features parquet flooring, a safety deposit box and a flat-screen TV with satellite channels, nespresso machine.
Superior Double RoomThis larger air-conditioned room is soundproofed and features parquet flooring, a safety deposit box and a flat-screen TV with satellite channels,nespresso machine.
Triple RoomThis air-conditioned room is soundproofed and features parquet flooring, a safety deposit box and a flat-screen TV with satellite channels.
Twin RoomThis twin room has air conditioning and soundproofing, courtesy platter
Classic Single Roomcourtesy platter
Superior Quadruple RoomNespresso machine.
Guest Reviews
8.3
Very Good
Location
The location of The Originals Boutique, Grand Hôtel de la Gare in Toulon is praised extensively by guests for its unmatched convenience, particularly for those traveling by train. Situated directly across from the Toulon train station, it offers an ideal and central position that makes navigating the city effortless. Visitors appreciate the easy access to and from the station, which is a major plus for both early departures and late arrivals. Additionally, the hotel is within walking distance of the city center, the port and various key attractions, including the Zénith concert hall and the ferry terminal. Despite the bustling location, guests often comment on the relative quietness of the area. Coupled with the friendly and welcoming staff, the hotel's prime location makes it a strategic base for exploring Toulon without the need for extensive transportation.
Breakfast
The breakfast experience at Grand Hôtel de la Gare Toulon - Boutique Hôtel, generally garners positive remarks from guests. Many describe it as a good, hearty or excellent start to the day with a well-stocked buffet offering a varied selection of both savory and sweet options. Fresh pastries and quality products frequently receive praise and the service is often noted as friendly and accommodating with staff occasionally going the extra mile to meet special requests such as gluten-free bread.
There are also mentions of the breakfast room being pleasant and sometimes offering a nice view, adding to the overall positive atmosphere. Despite this, some guests feel that the breakfast could be more varied and express concerns over the cost, suggesting that it is quite pricey in relation to the selection and quality offered. At peak times, the breakfast area can become crowded, leading to shortages in food and cutlery and these moments can sometimes leave the staff overwhelmed.
While many guests find the breakfast fitting for a good start to their day, there are a few who feel it is too basic or not up to their expectations. Despite these mixed reviews, the majority regard the breakfast as a very good, if sometimes costly, element of their stay.
Rooms
Located in the heart of Toulon, The Originals Boutique, Grand Hôtel de la Gare features rooms that guests consistently praise for their cleanliness, comfort and modern amenities. The spaciousness of many rooms stands out with several guests noting large, well-decorated spaces complete with comfortable bedding and functional layouts. Soundproofing is also a notable highlight, ensuring a quiet stay despite the proximity to the train station.
Decor and furnishings receive positive mentions with many rooms described as stylish and newly renovated. Guests appreciate the practical features such as free Wi-Fi, coffee machines and well-equipped facilities. Some rooms even offer scenic views of the square in front of the station and charming details like private balconies.
However, room sizes vary with some guests feeling cramped in smaller quarters and noting issues like small windows or insufficient wardrobe space. Despite this, even the smaller rooms are often deemed comfortable and suitable for short stays.
Bathrooms are generally praised for being spacious and modern, though a few reviews mentioned specific issues like drainage problems. Overall, the cleanliness of the hotel is a recurring theme with rooms frequently described as immaculate and well-maintained.
In summary, The Originals Boutique, Grand Hôtel de la Gare provides a comfortable and clean stay with a mix of spacious, well-decorated rooms and convenient amenities, though room size can sometimes be a constraint.
Beds
The beds at Grand Hôtel de la Gare Toulon - Boutique Hôtel, receive a mix of feedback from guests. A significant number of reviews highlight the comfort of the beds and bedding with many guests finding the beds very comfortable, featuring clean and top-notch bedding. Positive remarks especially emphasize the comfort and cleanliness, suggesting that many guests have restful nights here.
However, some reviews indicate a less satisfactory experience. Issues such as beds being too hard, uncomfortable mattresses and small bed sizes are noted. The sofa beds, in particular, seem to struggle with consistency, repeatedly described as uncomfortable and saggy.
In summary, while a good portion of guests enjoy the comfort of the beds at this hotel, there are some concerns about bed firmness and sofa bed quality. It might be worth checking with the hotel to ensure a comfortable sleeping arrangement tailored to personal preferences.
Cleanliness
The cleanliness standards at The Originals Boutique, Grand Hôtel de la Gare in Toulon seem to be a major highlight for many guests. The rooms are frequently praised for being very clean with many reviewers noting impeccable cleanliness and well-maintained conditions. Guests repeatedly commend the hotel for its clean and comfortable rooms, which often come with charming decor and modern amenities.
Several reviewers mention that both the rooms and bathrooms are spotless, well-equipped and thoroughly cleaned. The hotel itself is described as clean and tidy with a high standard of upkeep noted across the entire premises. Many guests highlight that the cleanliness extends to communal areas and the well-maintained establishment.
While there are a few isolated mentions of less satisfactory cleanliness and some issues needing improvement, the overwhelming sentiment is that the hotel's cleanliness is top-notch, contributing positively to the overall comfort and welcoming atmosphere. For those prioritizing cleanliness in their accommodation, this hotel appears to be a reliable choice.
Staff
The staff at The Originals Boutique, Grand Hôtel de la Gare in Toulon receive consistent praise from guests for their warm and welcoming demeanor. Travelers frequently highlight the friendly and attentive nature of the receptionists and other staff members, noting their professionalism, kindness and willingness to help. Many guests describe the staff as incredibly hospitable, always ready to assist with a smile and highly competent in their roles. From the concierge service to everyday interactions, the team's dedication to providing excellent service is evident. The welcoming atmosphere, coupled with the staff's readiness to accommodate special requests and provide prompt assistance, contributes significantly to the positive guest experiences at the hotel. Often mentioned are the exemplary services provided by the team, including their attentiveness and genuine care for the guests' needs. Overall, the hotel's staff plays a crucial role in creating a pleasant and memorable stay for visitors.
Wi-Fi
Travelers have had mixed experiences with the WiFi at Grand Hôtel de la Gare Toulon - Boutique Hôtel. On a positive note, several guests found the WiFi to be very good, reliable and excellent with some even highlighting its dependability for online meetings. Additionally, the hotel offers free WiFi and a wireless phone charger, which some guests appreciated.
However, there are notable concerns about the WiFi's performance, particularly on the 4th floor where reception was reported to be poor. Some guests experienced nonfunctional WiFi or found that it didn't work even after consulting reception. Issues such as unstable connections and missing WiFi codes have also been reported. For some, the internet speed was notably slow, leading to frustrations, including at least one guest needing to work in the lobby during late hours due to a lack of network connectivity in their room.
Overall, while many guests had a satisfactory experience with the WiFi, the hotel seems to have some inconsistencies that might need addressing to ensure a more reliable internet service for all its visitors.
Parking
At The Originals Boutique, Grand Hôtel de la Gare in Toulon, parking options are plentiful and conveniently placed. Despite some noting that public parking can be pricey, there are several advantages for guests. The hotel has a partnership with nearby Q Park, offering discounted rates for guests, which makes the parking situation more attractive. There is also a convenient parking lot close to the hotel available at a reasonable price during the night from 5pm to 9am.
Although there’s no private hotel parking, the proximity of parking facilities is a significant plus and some guests appreciated the municipal parking just across the street. Additionally, discounted rates are available for underground garages and a variety of parking subscriptions, making parking easier and more accessible.
Travelers also found the parking process easy to navigate, thanks to good advice from the hotel and clear instructions for obtaining discounts with a flashcode. Overall, while parking incurs an additional cost, the range of options and convenience provided through partnerships makes it a manageable aspect for those staying at the hotel.
No, Grand Hôtel de la Gare Toulon - Boutique Hôtel doesn't have any pool.
No, a spa isn't available at Grand Hôtel de la Gare Toulon - Boutique Hôtel.
Yes, Grand Hôtel de la Gare Toulon - Boutique Hôtel welcomes dogs.
Yes, parking facilities are available at Grand Hôtel de la Gare Toulon - Boutique Hôtel.
No, Grand Hôtel de la Gare Toulon - Boutique Hôtel doesn't have a gym.