Toyama Excel Hotel Tokyu

Toyama 36.69954600, 137.21223200 , Shintomi-cho 1-2-3 (Show on Map)
8.2
Very Good


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Summary of reviewsToyama Excel Hotel Tokyu is highly praised for its prime location in the heart of Toyama, directly across from Toyama Station, making it extremely convenient for travelers. The close proximity to both JR Toyama Station and Toyama Dentetsu Station allows easy access to public transportation, enhancing the overall travel experience. This central location also offers numerous nearby restaurants and commercial facilities, adding to the hotel's appeal.

The breakfast at Toyama Excel Hotel Tokyu is notable for its delicious and diverse options with guests having the choice between a traditional Japanese-style breakfast or a Western-style buffet. The buffet, in particular, is well-received for its variety, including local specialties from Toyama. Diners enjoy a relaxed and less crowded breakfast experience with a stunning view of the Tateyama Mountain Range, enriching their overall dining pleasure. The breakfast is consistently praised for its high quality and great value for money.

Dinner at the hotel is equally commendable with guests appreciating the convenience of dining options available within the hotel and nearby. The hotel's restaurant offerings, including discounts at specific venues like "Ricomonte," are well-received. Guests appreciate the quality and variety of food, particularly the local Toyama specialties.

The hotel's rooms are often described as clean, spacious and comfortable, ideal for both business and leisure travelers. Guests appreciate the modern amenities, comfortable beds and soundproofing, which contribute to a restful stay. The rooms offer beautiful views, adding to the serene atmosphere. Despite occasional mentions of minor issues, the overall sentiment is positive.

Cleanliness at Toyama Excel Hotel Tokyu is exceptional with the attentive cleaning staff ensuring well-maintained and tidy rooms and common areas. The hotel's cleanliness, combined with its prime location and friendly staff, enhances the overall guest experience.

The staff's exceptional hospitality is a recurring highlight in reviews. Guests frequently commend the staff for their kindness, professionalism and attentiveness, particularly during the check-in and check-out processes. The staff's commitment to resolving issues and ensuring a pleasant stay leaves a positive impression on visitors.

On the less positive side, the hotel's free Wi-Fi service receives mixed reviews with many guests experiencing issues with connectivity and speed. Improvements in this area would significantly enhance the guest experience. Parking options also have mixed reviews; while the nearby affiliated parking facilities are convenient and offer discounts, the arrangements can be confusing due to narrow designs and surrounding one-way streets.

The hotel proves to be a suitable choice for family trips, offering spacious rooms that can comfortably accommodate larger family groups. However, some guests suggest a non-smoking policy to further enhance its appeal to families.

Overall, Toyama Excel Hotel Tokyu offers a comfortable and convenient stay with excellent dining options, exceptional staff service and a prime location, making it a highly recommended choice for visitors to Toyama.
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Categories
Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

4-Star Hotel

Room Types
Deluxe Twin Room This spacious room is located on the upper floors, and features a large flat-screen TV.

Single Room - Non-Smoking This room has no capacity for extra bedding.

Twin Room - Non-Smoking This room has no capacity for extra bedding.

Single Room - Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

Twin Room - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.

Superior Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a safe deposit box as well as city views. The unit has 2 beds.

Superior Twin Room - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a safe deposit box as well as city views. The unit has 2 beds.

Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a seating area, a safe deposit box as well as city views. The unit has 1 bed.

Superior Twin Room with Extra Bed - Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit offers 3 beds.

Superior Twin Room with Extra Bed - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit has 3 beds.

Deluxe Twin Room - No Daily Room Cleaning (Earth Friendly Stay) - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as mountain views. The unit offers 2 beds.

Double Room - No Daily Cleaning (Earth Friendly Stay) - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a seating area, a safe deposit box as well as city views. The unit has 1 bed.

Single Room - No Daily Cleaning (Earth Friendly Stay) - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

Single Room - No Daily Cleaning (Earth Friendly Stay) - Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

Superior Twin Room - No Daily Cleaning (Earth Friendly Stay) - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a safe deposit box as well as city views. The unit offers 2 beds.

Superior Twin Room - No Daily Cleaning (Earth Friendly Stay) - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a safe deposit box as well as city views. The unit has 2 beds.

Superior Twin Room with Extra Bed - Non Daily Cleaning (Earth Friendly Stay) - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit offers 3 beds.

Superior Twin Room with Extra Bed - No Daily Cleaning (Earth Friendly Stay) - Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit has 3 beds.

Twin Room - No Daily Cleaning (Earth Friendly Stay) - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.

Twin Room - No Daily Cleaning (Earth Friendly Stay) - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
Toyama Excel Hotel Tokyu boasts a prime location in the heart of Toyama, making it an ideal choice for travelers. Situated directly across from Toyama Station, the convenience for guests is unparalleled. This superb location offers easy access to public transportation with a mere 3-5 minute walk to both JR Toyama Station and Toyama Dentetsu Station. The hotel's position also allows guests to conveniently explore the city with numerous restaurants, convenience stores and commercial facilities nearby.

In addition to its excellent location, guests will find the interiors clean and spacious, providing a comfortable and worry-free stay. The close proximity to transport hubs is particularly advantageous for those using the train systems, ensuring a seamless travel experience. Overall, the combination of an accessible, central location and well-maintained facilities makes Toyama Excel Hotel Tokyu a highly convenient and appealing option for visitors to Toyama.

Breakfast
Breakfast at Toyama Excel Hotel Tokyu receives high praise from guests for its delicious, diverse and well-presented offerings. Diners have the option to select between a traditional Japanese-style breakfast served in individual portions or a Western-style buffet with a wide variety of choices. The Western buffet, in particular, is noted for its range of options including croissants, bread, fresh fruits and local specialties from Toyama like trout sushi and crab soup.

Many guests appreciate the relaxed and less crowded dining experience. The breakfast venue, Ricomonte on the 15th floor, offers a stunning view of the Tateyama Mountain Range, which enhances the overall dining experience. The food quality is consistently described as high with multiple reviews mentioning it exceeded their expectations.

Breakfast is not only delicious but also fulfilling, well-balanced and seen as great value for money. Guests have noted that the breakfast buffet is well-stocked and abundant, providing the right mix of variety and localization. Whether enjoying a relaxed morning meal with fewer customers or appreciating the attentive breakfast service, the overall sentiment is that the breakfast at the hotel greatly contributes to a satisfying stay.

Dinner
The dining experience at Toyama Excel Hotel Tokyu is highlighted by its convenience and variety. Guests appreciated the ability to dine downstairs without having to leave the building, complemented by the abundance of nearby restaurants, including a highly recommended Okonomiyaki restaurant. Many guests found themselves in a fortunate position to dine well at the hotel, enjoying a successful stay particularly when arriving late at night. Discounts at specific full course restaurants like "Rikomonte" added value to their dining experiences. Satisfaction with the hotel’s restaurant was high with many relishing local Toyama specialties. Overall, the dinner at Toyama Excel Hotel Tokyu was very well-received, contributing to an all-around fantastic accommodation experience.

Rooms
The rooms at Toyama Excel Hotel Tokyu have garnered commendable feedback from guests, primarily highlighting their comfort and spaciousness. Guests consistently found the rooms to be clean and well-maintained, providing a relaxing environment suitable for both business and leisure stays. The size of the rooms, often described as spacious and larger than expected, caters well to solo travelers with many reviews stating that the rooms were just the right size and very comfortable.

High-quality standards are evident in the comfortable beds and effective soundproofing, ensuring a good night's sleep. Guests also appreciated the modern amenities and relatively new fixtures in the rooms, enhancing their overall experience. Moreover, the rooms offer beautiful views with some overlooking the Tateyama mountain range or the city, adding an extra touch of serenity to the atmosphere.

Despite a few mentions of minor issues, such as dated decor or occasional maintenance needs, the overall sentiment remains positive. The hotel is praised for its cleanliness, comfort and strategic location near Toyama Station, making it a convenient and pleasant choice for visitors.

Beds
Toyama Excel Hotel Tokyu has garnered numerous positive remarks about the comfort of its beds from guests. Many reviewers found the beds to be comfortable with several specifically mentioning that they slept well during their stay. It seems that the standard beds typically provided a good night's rest with comments on their appropriate hardness contributing to overall comfort, helping some with lower back issues.

The size of the beds also received praise, notably when twin size beds were pushed together, proving spacious enough for parents and children. Some guests did highlight that the beds were soft, although a few found the pillows a bit too soft for their liking.

There were, however, occasional issues with additional sleeping arrangements. Extra beds, such as sofa beds, were described as noisy or uncomfortable. There were also isolated complaints about bed quality with one mention of a mattress being worn out and an instance of a bug issue.

Overall, the primary sleeping accommodations at Toyama Excel Hotel Tokyu seem to provide a restful experience, contributing positively to the guest experience.

Cleanliness
Toyama Excel Hotel Tokyu stands out for its impeccable cleanliness. The attentive cleaning staff ensure that every part of the hotel, from the rooms to the common areas, is well-maintained and tidy. Guests frequently commend the clean, spacious and comfortable rooms, which contribute to a relaxing stay. Despite some facilities not being the latest, the high-quality feel of the interiors and the well-kept conditions more than make up for it. Both the exterior and interior of the hotel are appreciated for their beauty and cleanliness. The hotel’s prime location near the train station, combined with friendly and polite staff, further enhances the overall experience. Cleanliness at Toyama Excel Hotel Tokyu exceeds expectations, providing a calm and comfortable environment that encourages guests to return.

Staff
The staff at Toyama Excel Hotel Tokyu consistently receive high praise for their exceptional hospitality. Guests frequently highlight the friendly, kind and polite demeanor of the staff, especially those at the front desk and involved in the check-in and check-out processes. The customer service is described as excellent, courteous and attentive with staff members showing genuine enthusiasm in resolving issues. Many reviews commend the staff for their professionalism and quick, helpful responses. Overall, the hotel staff's commitment to ensuring a pleasant stay leaves a lasting positive impression on visitors.

Wi-Fi
The Wi-Fi at Toyama Excel Hotel Tokyu has received mixed reviews from guests. Despite being free, many have expressed issues with connectivity and speed. Several travelers found the Wi-Fi to be weak, often disconnecting and too slow to be useful. Some found it difficult to connect with the stability of the internet being particularly problematic. For those requiring reliable internet access during their stay, this could be an area to consider. These reviews suggest that improvements in the hotel's Wi-Fi service could significantly enhance the guest experience.

Parking
Guests of Toyama Excel Hotel Tokyu have mixed opinions regarding the parking options. While there is no dedicated hotel parking lot, there are affiliated parking facilities nearby with some restrictions such as height limits of up to 2 meters. The convenience of the carpark located just next to the hotel is frequently mentioned positively and a discount on the parking fee is available, which many appreciated. However, the parking arrangements could be confusing and cumbersome due to narrow, multi-level designs and the surrounding one-way streets. Some guests found the parking fees reasonable, but others wished they were cheaper or that the parking was free. For travelers using wheelchairs, the proximity of an accessible parking lot near the station was particularly valuable.

Family
Toyama Excel Hotel Tokyu appears to be a suitable choice for family trips, offering a relatively spacious environment that can comfortably accommodate families of varying sizes, from four to five members. Guests have noted that the hotel served as an ideal base for family excursions. One reviewer mentioned that even four beds in a single room could comfortably host the entire family. The hotel has received praise for providing a relaxing atmosphere with older family members also expressing high levels of satisfaction. While the hotel has a predominantly positive reputation among families, some guests have suggested a non-smoking policy to further enhance its appeal to family travelers.


No, Toyama Excel Hotel Tokyu doesn't have any pool.

No, a spa isn't available at Toyama Excel Hotel Tokyu.

No, Toyama Excel Hotel Tokyu doesn't allow dogs.

Yes, parking facilities are available at Toyama Excel Hotel Tokyu.

No, Toyama Excel Hotel Tokyu doesn't have a gym.

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