Novotel Trabzon
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Summary of reviewsNovotel Trabzon enjoys a prime beachside location, offering stunning sea views and a peaceful atmosphere. It's strategically situated near the Jawahir Mall and Trabzon Airport, ensuring convenience for both leisure and business travelers. The beautiful garden and well-maintained facilities contribute to an overall luxurious experience.
Guests frequently praise the hotel's breakfast, noting its variety, deliciousness and the pleasant setting overlooking the garden and sea. The extensive and appetizing buffet caters to varied tastes, making it a standout feature. Although some crave even more diversity, breakfast generally receives high accolades.
The dinner experience is equally memorable with fresh and varied cuisine that changes daily. The hotel's restaurant and café, featuring live music in the evening, enhance the dining atmosphere. While a few suggest expanding the dinner menu, the overall feedback remains highly positive, especially for room service.
Rooms at Novotel Trabzon are celebrated for their cleanliness and stunning sea views. Guests appreciate the spaciousness and comfort, although several mention that the furniture is outdated and maintenance issues occasionally arise. Despite these drawbacks, the cleanliness and scenic beauty of the rooms appeal strongly to visitors.
The hotel maintains a strong reputation for its cleanliness overall with many commending the tidy and well-sanitized environments. Although there are reports of inconsistencies in housekeeping, the general sentiment is positive.
Staff receive mixed reviews: many guests find them friendly and helpful, especially individuals like Bushra and Selim, who are noted for exceptional service. However, experiences with the reception staff vary, highlighting a need for more consistent hospitality.
Wi-Fi connectivity varies; while many guests find the internet fast and stable, others report issues with speed and reliability, indicating room for improvement in this area.
The spa services at Novotel Trabzon are praised for their relaxing atmosphere and excellent sauna. Guests enjoy the professional and courteous staff, although some note occasional cleanliness issues and operational limitations.
The gym is well-equipped and clean with friendly staff, but maintenance issues and occasional closures are noted. The indoor heated pool is another highlight, maintained well and enjoyed by guests, though some were disturbed by a strong chlorine smell. It is advisable to check availability due to occasional closures for renovations.
The hotel's beachside location is a key attraction, providing easy access to the sea and stunning views. Families find it ideal for children, although some mention that beach cleanliness could be improved. The availability of free tennis courts adds to the hotel's appeal, offering an enjoyable sport option without extra cost.
Parking at Novotel Trabzon is generally convenient with ample, secure spaces, particularly in the underground parking facility. Though it can be crowded during peak hours, the hotel ensures sufficient options, appreciated by guests.
In summary, Novotel Trabzon offers a blend of relaxation and convenience with its excellent location, diverse dining options and commendable facilities, despite some areas needing attention.
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Guests frequently praise the hotel's breakfast, noting its variety, deliciousness and the pleasant setting overlooking the garden and sea. The extensive and appetizing buffet caters to varied tastes, making it a standout feature. Although some crave even more diversity, breakfast generally receives high accolades.
The dinner experience is equally memorable with fresh and varied cuisine that changes daily. The hotel's restaurant and café, featuring live music in the evening, enhance the dining atmosphere. While a few suggest expanding the dinner menu, the overall feedback remains highly positive, especially for room service.
Rooms at Novotel Trabzon are celebrated for their cleanliness and stunning sea views. Guests appreciate the spaciousness and comfort, although several mention that the furniture is outdated and maintenance issues occasionally arise. Despite these drawbacks, the cleanliness and scenic beauty of the rooms appeal strongly to visitors.
The hotel maintains a strong reputation for its cleanliness overall with many commending the tidy and well-sanitized environments. Although there are reports of inconsistencies in housekeeping, the general sentiment is positive.
Staff receive mixed reviews: many guests find them friendly and helpful, especially individuals like Bushra and Selim, who are noted for exceptional service. However, experiences with the reception staff vary, highlighting a need for more consistent hospitality.
Wi-Fi connectivity varies; while many guests find the internet fast and stable, others report issues with speed and reliability, indicating room for improvement in this area.
The spa services at Novotel Trabzon are praised for their relaxing atmosphere and excellent sauna. Guests enjoy the professional and courteous staff, although some note occasional cleanliness issues and operational limitations.
The gym is well-equipped and clean with friendly staff, but maintenance issues and occasional closures are noted. The indoor heated pool is another highlight, maintained well and enjoyed by guests, though some were disturbed by a strong chlorine smell. It is advisable to check availability due to occasional closures for renovations.
The hotel's beachside location is a key attraction, providing easy access to the sea and stunning views. Families find it ideal for children, although some mention that beach cleanliness could be improved. The availability of free tennis courts adds to the hotel's appeal, offering an enjoyable sport option without extra cost.
Parking at Novotel Trabzon is generally convenient with ample, secure spaces, particularly in the underground parking facility. Though it can be crowded during peak hours, the hotel ensures sufficient options, appreciated by guests.
In summary, Novotel Trabzon offers a blend of relaxation and convenience with its excellent location, diverse dining options and commendable facilities, despite some areas needing attention.
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
About Novotel Trabzon
License: 10302
Guest Reviews
Location
Guests appreciate the serene beachside setting combined with easy access to the vibrant city center, which is just a short drive away. Many reviews highlight the beautiful garden and well-maintained facilities, contributing to an overall luxurious and pleasant stay.
The location's calmness, scenic beauty and proximity to key amenities such as restaurants, malls and the airport make Novotel Trabzon a favored choice for both leisure and business travelers. A stay at this hotel seamlessly blends relaxation with convenience, offering an ideal base from which to explore Trabzon.
Breakfast
Consistently described as excellent, delicious and varied, the breakfast receives high marks for its quality and assortment of dishes, making a notable impression with fresh and plentiful options. Specific mentions of a generous selection, delightful morning meals and an overall abundant breakfast underscore the satisfaction it brings to guests with several reviews acknowledging the dependable presence of good food and attentive service.
However, some guests have pinpointed areas for improvement, specifically mentioning that more variety would be welcomed to break the monotony of certain repetitive items. A few reviews expressed disappointment with the limited options and occasional lack of replenishment. Despite these critiques, the general consensus leans heavily towards enjoyment and satisfaction with the breakfast offerings at Novotel Trabzon, making it a commendable feature of their stay.
Dinner
In addition to the main restaurant, the hotel offers a café that provides lively music from dinner time until midnight, enhancing the dining atmosphere. While the overall feedback on the food is overwhelmingly positive, a few guests have suggested that adding even more variety to the dinner menu could elevate the experience further. Despite a few critiques regarding other aspects of the hotel, the dining experience at Novotel Trabzon remains a standout feature that garners high praise for its delicious and diverse offerings.
Rooms
Families with children highlight the enjoyment of a designated family area. Many guests also appreciate the spaciousness and comfort of the rooms, which are large enough to cater to multiple needs and maintain a relaxing atmosphere.
However, it's important to note that the furniture within the rooms is considered outdated by several guests, often described as old or worn out. Instances of malfunctioning room keys and a lack of sufficient amenities have been reported, along with occasional maintenance issues such as low water pressure and strange smells. Noise from behind the hotel can be bothersome if one is looking for a quiet night's sleep.
Although there are some positive remarks about the comfort of the beds and the cleanliness of the bathrooms, the overall room furnishings and design appear to be in need of renovation. Despite these drawbacks, many guests express a willingness to return, drawn by the beautiful sea views and overall cleanliness provided by the hotel's housekeeping staff.
Beds
However, several guests pointed out issues with bed sizes, describing them as narrow and small, which did not meet the standards expected of a five-star hotel. There were comments about uncomfortable beds, flat pillows and some even mentioned old mattresses causing allergies. Instances of broken or sagging mattresses, leaning beds and defective items were also reported. Despite the occasional positive remarks about new and relatively comfortable beds, the feedback indicates a need for improvement in bed quality to consistently meet guest expectations.
Cleanliness
However, the reviews also indicate inconsistencies in their housekeeping service. Some guests reported issues such as dirty carpets, unpleasant smells and neglected areas with a few mentioning that the cleanliness was not as thorough as expected. Despite this, the overall sentiment remains positive with many commending the hotel's cleanliness and expressing satisfaction with their stay. The scenic views and comfortable atmosphere were additional highlights that complemented the cleanliness of the hotel.
Staff
However, some guests had less favorable experiences, particularly with the reception staff. Several reviews mentioned rude and unhelpful behaviors from certain receptionists, contrasting with the otherwise positive experiences with other team members. Despite these inconsistencies, many guests appreciated the overall professionalism and the courteous nature of most staff, which contributed to a generally good service experience.
Guests specifically highlighted the support and cooperation they received, mentioning that the staff were always ready to assist and answer questions, ensuring that their needs were met promptly. The hotel's efforts in maintaining professionalism and a friendly atmosphere were particularly valued by many visitors, pointing to a strong ethic of customer service across various departments.
Overall, while Novotel Trabzon has some areas for improvement, particularly in ensuring consistency in the reception service, the positive feedback on the friendly and helpful nature of much of the staff highlights a commitment to guest satisfaction.
Wi-Fi
However, several guests reported less favorable experiences, highlighting issues such as very slow speeds, weak connections and the necessity to request additional routers. Some users found the internet almost nonexistent, unreliable or failing to meet expected standards. These negative experiences suggest that Wi-Fi consistency may vary depending on the room location or specific circumstances during the stay.
Spa
Gym
Pool
The pool is kept very clean and safe with staff readily available to provide towels upon request, enhancing the overall experience for guests. Though some reviews point out a strong chlorine smell and raised concerns about the chlorine levels, the majority of feedback highlights the pool's top-notch condition and enjoyable nature.
However, potential guests should be aware that there have been instances when the pool was closed due to renovations, so it's advisable to check its availability beforehand. Despite these occasional closures, the pool facilities, when open, offer a great addition to the array of amenities provided by the hotel, including a gym and contribute to a comprehensive and enjoyable stay at Novotel Trabzon.
Beach
Despite the hotel’s excellent location and beautiful coastal vistas, feedback indicates that the beach itself has room for improvement regarding cleanliness and maintenance. Some reviewers noted the presence of trash and stray dogs, which detracts from the overall beach experience. Additionally, the beach facilities could use enhancement to match the otherwise high standards of the hotel.
However, visitors can still find enjoyment in the natural setting with outdoor seating areas that offer picturesque views during breakfast and opportunities for beach activities any time of the day. Overall, while the beach's state might fall short of some guests' expectations, the combination of the hotel’s excellent facilities, stunning views and convenient location create a generally positive experience.
Tennis
Parking
Family
The children had an absolute blast in the designated children's areas and playgrounds, indicating a well-thought-out environment for the young ones. Additionally, the availability of child-friendly menus at the hotel ensures that even the pickiest eaters are well-catered for. Reviews also highlighted the convenience of connected rooms specifically designed for family needs.
Breakfast received commendations for its variety, catering to different tastes and preferences. Parents noted their overall enjoyable experience, vowing to return for future family vacations. However, it's worth noting that some guests felt the rooms were a bit small for a family with two kids. Despite this, the hotel maintains a reputation as an excellent choice for family-oriented stays, encapsulating a blend of comfort, convenience and enjoyment for all ages.
5 Star
However, several others feel that the hotel falls short of five-star standards. Many reviewers note that the furniture and bed are of average quality and the facilities inside the rooms are lacking. Issues such as a poor Wi-Fi network, outdated furnishings and a need for renovation are frequently mentioned. Additionally, the behavior of the employees has been cited as not up to the expectations of a five-star hotel.
Overall, while some guests find the Novotel Trabzon to be the top choice in its category in Trabzon, others argue it is more accurately a four-star establishment offering a mix of positive experiences and areas needing improvement.
Business
Luxury
Romantic
Beachfront
The hotel's garden adds an extra layer of charm to the beachfront environment, providing a scenic, relaxing space for guests. Face the beach from various vantage points within the hotel, whether it’s from a room or the dining area and take in the serene seaside views that define Novotel Trabzon's unique appeal.
Yes, Novotel Trabzon has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
Yes, a spa is available at Novotel Trabzon.
Yes, Novotel Trabzon welcomes dogs.
Yes, parking facilities are available at Novotel Trabzon.
Yes, Novotel Trabzon has a gym.
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