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Summary of reviewsThe Palm Tree Hotel, Best Western Signature Collection, garners high praise for several aspects, particularly for its central and peaceful location. Nestled in the heart of Trelleborg, it offers convenient access to the ferry terminal, train station and harbor, making it a top choice for travelers in transit. Guests appreciate the proximity to local attractions, restaurants and shopping areas while enjoying a quiet environment away from street noise.
The hotel's breakfast is a standout feature, often described as delicious, excellent and superb. The buffet offers a wide variety of options, including freshly made waffles and scrambled eggs, which guests highly regard. Although some minor improvements, such as better cereal choices, could enhance the experience, the breakfast remains a strong point for the hotel.
Dining at the hotel presents a mixed but generally positive experience. The restaurant isn't always available in the evenings, but when it is, offerings like the ribeye steak and duck receive glowing reviews. Guests particularly enjoy special evenings with rooftop barbecues and live music. Friendly and professional service adds to the meal enjoyment, but potential diners are advised to check availability in advance.
Rooms at the Palm Tree Hotel are frequently noted for their cleanliness and practical, modern furnishings. The cozy atmospheres and stylish renovations are appreciated, despite some rooms being compact, including the bathrooms. While the soundproofing and absence of air conditioning in some rooms may need improvement, the overall room quality and friendly, helpful staff contribute to a comfortable stay.
Cleanliness is a strong attribute with high standards maintained throughout the hotel. Guests commend the tidy, well-maintained rooms and public areas, highlighting the diligent work of the cleaning staff. Occasional lapses in certain areas are minor deviations rather than the norm.
The hotel staff consistently receive accolades for their friendliness, professionalism and accommodating nature. From the reception to the cleaning staff, employees contribute significantly to the positive guest experience with their attentiveness and helpfulness.
WiFi service is generally reliable and stable, though a few guests have experienced connectivity issues. Nevertheless, most find the internet connection satisfactory.
Parking facilities are considered convenient with multiple options such as an underground garage and private spaces. Guests appreciate the secure and easily accessible parking, though pre-reservation is often necessary to secure a spot.
For families, the hotel provides practical family rooms with bunk beds and offers engaging breakfast options like freshly baked waffles. While play areas are limited to the rooms, the overall family-friendly atmosphere is noted.
Beds at the hotel receive mainly favorable feedback for their comfort with many guests finding them large and ideally balanced in firmness. However, there are occasional reports of narrow or soft beds and some children's beds being uncomfortable.
Overall, the Palm Tree Hotel, Best Western Signature Collection, delivers a delightful guest experience with its excellent location, superb breakfast, clean and comfortable rooms and exceptionally friendly staff. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
3-Star Hotel
Room Types
Standard Twin RoomA seating area with a flat-screen TV, a desk and a private bathroom are featured in this double room. The unit offers 2 beds.
Family Twin RoomA seating area with a flat-screen TV, a desk and a private bathroom are available in this quadruple room. The unit has 2 beds.
Standard Single RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this single room. The unit offers 1 bed.
Standard Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are featured in this double room. The unit offers 1 bed.
Executive King RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Palm Tree Hotel, Best Western Signature Collection, boasts an excellent and central location that is frequently applauded by guests. Situated in the heart of Trelleborg, this hotel provides convenient access to key areas such as the ferry terminal, train station and harbor, making it an ideal choice for travelers, especially those stopping overnight on their way to Germany. The short walking distance to these transit points ensures guests can easily navigate their next leg of their journey. Additionally, the proximity to the city center allows for quick and easy access to local attractions, restaurants and shopping areas. Despite its central location, the hotel offers a peaceful environment, away from street noise, which guests find highly favorable. Overall, the location of Palm Tree Hotel is deemed perfect for both its connectivity to transportation hubs and the close-by city amenities.
Breakfast
At the 'Palm Tree Hotel, Best Western Signature Collection', guests consistently praise the breakfast for its quality, variety and quantity. Described as delicious, excellent and superb, the breakfast buffet offers a rich selection with many noting the diverse and extensive options available. Freshly made waffles, scrambled eggs and a variety of continental items are highlights, often mentioned with approval. The service, including the possibility of a breakfast package for early check-outs, is also appreciated. While most guests found the offerings satisfying and plentiful, some noted minor areas for improvement, such as the need for better cereal options and fresher bread rolls. Overall, the breakfast at this hotel is a strong point, enjoyed by many for its taste and the broad range of choices provided.
Dinner
Nestled in the midst of picturesque surroundings, the Palm Tree Hotel, Best Western Signature Collection, offers a mixed but intriguing dining experience. Although the restaurant service isn't consistently available in the evenings and guests sometimes need to seek alternatives, those fortunate enough to dine in-house are in for a treat.
On selected evenings, a rooftop barbecue with live music adds a unique flair, providing guests with both entertainment and excellent food. The chef's expertise shines through, particularly evident in standout dishes like the ribeye steak, which has been described as possibly the best ever tasted. Guests have also praised the delicious duck served at VIP events and the overall high standard of the menu and service when the restaurant is open.
Friendly and professional service is a consistent highlight, enhancing the enjoyment of the delicious meals. However, it's worth noting that some guests have experienced inconvenience due to the non-operational status of the restaurant and bar during certain periods, suggesting a call ahead might be wise.
In summary, while availability can sometimes be an issue, the quality of the dining experience at the Palm Tree Hotel is generally excellent, making it worth the effort for those who get the chance.
Rooms
At the Palm Tree Hotel, Best Western Signature Collection, the rooms are noted for their cleanliness and practical furnishings. Many guests highlight the modern, stylish renovations and the cozy atmospheres. Despite being on the smaller side, the rooms are well-equipped and minimalist, offering the necessary amenities for a comfortable stay. The hotel staff receive consistent praise for their friendliness and helpfulness, enhancing the overall guest experience.
Several reviews mention that the rooms, while very clean and tidy, are quite compact with some guests finding them a bit cramped, especially when staying longer. The small size of the bathrooms was also pointed out, but they remain functional and clean. The soundproofing could be improved as some guests experienced noise at night.
A few rooms lack air conditioning, leading to stuffiness, especially when the windows can only be opened a crack. Despite these minor issues, the overall quality of the rooms is good, offering a pleasant stay with all the basic amenities provided, making it suitable for short visits. The decor, including charming towel arrangements, adds a nice touch to the simple but comfortable accommodation.
Beds
Palm Tree Hotel, part of the Best Western Signature Collection, receives mostly favorable reviews regarding its bedding. Many guests praise the beds as large and very comfortable, often describing the mattresses as neither too hard nor too soft. Feedback repeatedly highlights the excellent bedding and the comfort of the rooms, including occasional mentions of cozy beds in smaller rooms.
However, experiences are varied with some guests finding the beds too narrow or too soft. While the majority find the beds comfortable, a few note lumpy mattresses and uncomfortable pillows. It's noted that children's beds sometimes receive criticism for being cramped and uncomfortable.
Overall, the recurring theme is that most guests find resting in the Palm Tree Hotel to be a pleasant experience with considerable praise for the spacious and comfortable nature of the beds.
Cleanliness
Palm Tree Hotel, Best Western Signature Collection, consistently impresses guests with its high standards of cleanliness. The rooms and bathrooms are described as very clean and well-maintained, often feeling brand new. Guests find the hotel premises and rooms tidy and fresh with no unpleasant smells. The cleaning staff receives high praise for their thorough, daily cleaning and bed making, contributing to the hotel's overall neat and orderly appearance.
While a few guests noted occasional lapses in cleaning, such as missed spots in rooms or the breakfast area, these instances seem to be exceptions rather than the rule. Most guests highlight the hotel's stylish lobby and spacious, updated rooms, which add to the comfort and pleasant experience. Additionally, the friendly and accommodating staff further enhance the positive impression of the hotel's cleanliness and atmosphere.
Overall, Palm Tree Hotel maintains a commendable standard of cleanliness that leaves guests feeling comfortable and satisfied throughout their stay.
Staff
Palm Tree Hotel, Best Western Signature Collection, is consistently praised for its exceptionally friendly and welcoming staff. Guests frequently describe the employees as open, helpful and courteous, highlighting their accommodating nature. The hotel staff, including reception and restaurant personnel, is noted for their attentiveness, politeness and ability to make guests feel genuinely cared for.
The cleaning staff also receives commendations for their thorough and diligent work, ensuring rooms are kept in pristine condition. The reception staff, especially, has earned accolades for being super nice and service-minded, often going out of their way to assist guests and ensure a pleasant stay.
Overall, the staff at Palm Tree Hotel are described as highly professional, extremely friendly and very accommodating, contributing significantly to the positive experiences of their guests.
Wi-Fi
At the Palm Tree Hotel, Best Western Signature Collection, the quality of the WiFi service is generally well-regarded by guests. Most reviews mention a good and reliable connection with terms like "stable and strong", "reliable wifi" and "good wifi connection" frequently appearing. Free Wi-Fi is provided throughout the hotel and many guests reported no issues with internet access, describing the Wi-Fi as fine or working properly. However, a few guests experienced poor quality internet or had trouble accessing the Wi-Fi, including issues with the password. Nonetheless, the overall consensus suggests a satisfactory WiFi experience for most visitors.
Parking
The Palm Tree Hotel, Best Western Signature Collection offers multiple parking options that guests generally appreciate. The hotel features both an underground parking garage and private parking spaces. Many guests commend the good access to these facilities, noting the convenience of direct elevator access from the garage to the rooms. There are ample parking spaces nearby if the hotel's parking is occupied and some reasonably priced alternatives are available.
The parking fee is typically around 145 SEK/day, which some find reasonable and on occasion, this fee is included in the room rate. However, guests should note that parking must often be reserved in advance and there are instances where pre-reserved spots were not available upon arrival. Furthermore, the available spaces can be limited and tight, particularly in the garage, making it less suitable for larger vehicles. Despite these minor setbacks, many found the parking experience satisfactory, citing the secure and convenient options available at and around the hotel.
Family
The Palm Tree Hotel, Best Western Signature Collection, offers several features that cater to families with children. The hotel provides family rooms equipped with bunk beds, which are practical but may not accommodate taller children comfortably. Despite this, having beds for the entire family in a single room is a convenient option.
The family-friendly atmosphere is notable, though family-specific activities are somewhat limited with play areas restricted to the family rooms. While common area play is not permitted, kids can still enjoy baking fresh hot waffles with various toppings during breakfast, which is a highlight for many families. The breakfast service is praised for its friendly staff and ample selection, including good scrambled eggs and freshly baked waffles.
In summary, while the Palm Tree Hotel offers a family-friendly environment with comfortable accommodations and engaging breakfast options for children, the lack of dedicated play areas and comfort issues with the bunk beds may need consideration for families planning an extended stay.
No, Palm Tree Hotel, Best Western Signature Collection doesn't have any pool.
No, a spa isn't available at Palm Tree Hotel, Best Western Signature Collection.
No, Palm Tree Hotel, Best Western Signature Collection doesn't allow dogs.
Yes, parking facilities are available at Palm Tree Hotel, Best Western Signature Collection.
No, Palm Tree Hotel, Best Western Signature Collection doesn't have a gym.