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Summary of reviewsHoliday Inn Express - Trier by IHG is well-regarded for its picturesque location along the Moselle River, making it an ideal base for exploring the historic city of Trier. Guests appreciate the hotel's proximity to key attractions such as Porta Nigra and the city center, both within a 10 to 25-minute walk. The accessibility from the autobahn and straightforward parking facilities make it especially convenient for those traveling by car, despite some challenges finding parking.
The hotel's breakfast consistently receives high praise for its extensive selection, quality and convenience, serving until late on weekends. Guests enjoy a variety of options, including gluten-free and vegetarian items, though some desire more hot food choices. The breakfast area’s comfort and organization contribute to a positive start to the day.
Rooms in the hotel are modern, clean and well-designed, emphasized by spaciousness and functional amenities despite some mentions of limited room sizes. Guests particularly commend the cleanliness, modern fixtures and the comfort of the beds, offering a restful stay. While the absence of refrigerators and safes in some rooms is noted, the overall quality and upkeep of the rooms are appreciated.
The hotel’s cleanliness extends throughout its premises with well-maintained facilities and a neat, inviting appearance. The staff is frequently highlighted for their friendliness, attentiveness and professionalism, creating a welcoming atmosphere. Staff members, including Michelé and Julian, receive special mention for their excellent service, contributing to a memorable and stress-free experience.
The WiFi service is generally lauded for its speed and reliability, although there are occasional reports of connection issues with some devices. Nonetheless, it provides good performance for most guests' needs.
Guest reviews also reflect the hotel's family-friendly nature with spacious family rooms and amenities catering to children. The staff’s helpfulness and the hotel's efforts to ensure a child-friendly environment further enhance the appeal for families.
However, dinner options at the hotel are limited, mostly consisting of small snacks and pizzas with guests often needing to seek more substantial meals in the city center. The absence of nearby restaurants and occasional early bar closures pose minor inconveniences.
Overall, the Holiday Inn Express - Trier offers a practical and comfortable experience, ideal for short visits, business trips and family stays. Its combination of a scenic location, modern amenities and excellent service, balanced with a few minor drawbacks, makes it a well-regarded choice for travelers exploring the historic city of Trier.
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