Scandic Swania
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Summary of reviewsScandic Swania enjoys a prime location in the heart of Trollhättan, nestled by the canal and river, which offers picturesque views and easy access to various local attractions, restaurants and shops. The hotel's central yet serene setting, combined with its friendly and welcoming staff, makes it an excellent base for families and solo travelers looking to explore the area or enjoy peaceful walks along the scenic waterfront.
The breakfast experience at Scandic Swania garners high praise for its extensive and varied selection, accommodating a wide range of preferences with fresh fruit, tasty bread and plenty of hot and cold items. Despite occasional complaints about crowding and minor issues with specific items, the breakfast service is generally satisfying and well-received.
The dining experience, however, presents mixed reviews. While some guests enjoy the restaurant, numerous reviews point out long waiting times, limited menu options and sporadic availability of the restaurant, which can detract from the overall dining experience.
Rooms at Scandic Swania are often described as clean, spacious and comfortable, featuring thoughtful amenities and stylish interiors. Many rooms also offer fantastic views of the water or courtyard. However, there are occasional mentions of outdated decor and the need for certain updates, as well as missing amenities like coffee makers and minibars.
Cleanliness receives mixed feedback; while many guests commend the well-maintained and cozy rooms, some note issues like stray hairs, dust and maintenance concerns in certain areas. Despite these inconsistencies, the comfortable beds and stylish interiors generally contribute positively to the overall guest experience.
The staff at Scandic Swania are frequently praised for their friendliness and helpfulness. They are noted for their efficiency, attentiveness and commitment to ensuring a pleasant stay with particularly positive mentions for the reception and breakfast service teams.
The WiFi at the hotel is generally reliable and satisfactory, although a few guests report issues with connectivity, especially with Apple products. On the other hand, the pool area frequently falls short of expectations due to its small size, cleanliness issues and frequent closures.
Families find Scandic Swania to be a welcoming destination, thanks to its thoughtful amenities like family rooms and a playroom next to the breakfast area. The hotel staff's good treatment of children further enhances its family-friendly atmosphere.
Beds at the hotel are mostly appreciated for their comfort, although some guests find the sofa beds and pillows lacking with reports of creakiness and discomfort.
Lastly, the hotel is highly praised for being dog-friendly, offering a welcoming environment with amenities such as food bowls and treats for canine guests. This makes it an ideal choice for travelers with pets, further enriched by the hotel's convenient location and spacious rooms.
Categories
The breakfast experience at Scandic Swania garners high praise for its extensive and varied selection, accommodating a wide range of preferences with fresh fruit, tasty bread and plenty of hot and cold items. Despite occasional complaints about crowding and minor issues with specific items, the breakfast service is generally satisfying and well-received.
The dining experience, however, presents mixed reviews. While some guests enjoy the restaurant, numerous reviews point out long waiting times, limited menu options and sporadic availability of the restaurant, which can detract from the overall dining experience.
Rooms at Scandic Swania are often described as clean, spacious and comfortable, featuring thoughtful amenities and stylish interiors. Many rooms also offer fantastic views of the water or courtyard. However, there are occasional mentions of outdated decor and the need for certain updates, as well as missing amenities like coffee makers and minibars.
Cleanliness receives mixed feedback; while many guests commend the well-maintained and cozy rooms, some note issues like stray hairs, dust and maintenance concerns in certain areas. Despite these inconsistencies, the comfortable beds and stylish interiors generally contribute positively to the overall guest experience.
The staff at Scandic Swania are frequently praised for their friendliness and helpfulness. They are noted for their efficiency, attentiveness and commitment to ensuring a pleasant stay with particularly positive mentions for the reception and breakfast service teams.
The WiFi at the hotel is generally reliable and satisfactory, although a few guests report issues with connectivity, especially with Apple products. On the other hand, the pool area frequently falls short of expectations due to its small size, cleanliness issues and frequent closures.
Families find Scandic Swania to be a welcoming destination, thanks to its thoughtful amenities like family rooms and a playroom next to the breakfast area. The hotel staff's good treatment of children further enhances its family-friendly atmosphere.
Beds at the hotel are mostly appreciated for their comfort, although some guests find the sofa beds and pillows lacking with reports of creakiness and discomfort.
Lastly, the hotel is highly praised for being dog-friendly, offering a welcoming environment with amenities such as food bowls and treats for canine guests. This makes it an ideal choice for travelers with pets, further enriched by the hotel's convenient location and spacious rooms.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Name of the pool: Swania pool
Location of the pool: Indoor pool
Is it a pool of special type?
Show more... Plunge pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Situated in the heart of Trollhättan, 'Scandic Swania' boasts a prime location that offers convenience and picturesque views in equal measure. Nestled right by the canal and river, this centrally located hotel is a stone's throw away from a myriad of restaurants, cafes and shops, making it easy to explore the local area on foot. Guests appreciate the beautiful surroundings with many rooms offering stunning views of the water, parks and the Trollhättan waterfalls.
Perfect for families and solo travelers alike, its location is not only ideal for sightseeing but also for enjoying peaceful walks along the scenic waterfront. The proximity to the city center means key attractions and activities are just a short distance away.
Many reviews highlight the hotel's easy access and convenience, especially for those visiting family or stopping overnight while traveling between major cities like Copenhagen and Sälen. With the added benefit of nearby parking options, convenience is assured for those with vehicles.
'Scandic Swania' is not just about a great location; guests frequently mention the friendly and welcoming staff, as well as the good breakfast that offers plenty of options. The central yet serene setting, combined with the hotel's excellent amenities, makes it an excellent base for exploring Trollhättan and its beautiful surroundings.
Despite some complaints about crowding and occasional shortages, the breakfast at Scandic Swania generally receives high praise from guests. Many reviews highlight the breakfast as extensive, varied and delicious with a great selection of both hot and cold items. Common positive mentions include fresh fruit, tasty bread, a child-friendly environment and an overall abundance of options. However, certain criticisms point to issues such as the quality of gluten-free bread, undercooked eggs and a few missing items like bacon during peak times. Guests appreciate the friendly service and the ability to take breakfast packages to their rooms. While there are areas for improvement, particularly in managing peak crowds, the breakfast experience is largely satisfying and caters well to a wide range of preferences.
The dining experience at Scandic Swania offers a very mixed bag according to guest reviews. On the positive side, some visitors appreciated the lovely and fantastic restaurant, noting they would gladly return for another stay. However, there are several recurring points of concern. The restaurant's availability seems sporadic with mentions of it being closed on multiple occasions, significantly limiting dining options and causing guests to seek meals outside the hotel.
There were frequent issues with long waiting times, both for securing a table and receiving food or drinks, often resulting in cold meals. The restaurant's menu was also noted to be quite limited, which along with slow service, detracted from the overall dining experience. Additionally, several guests found the dining areas to be messy and chaotic, particularly during breakfast which had a poor selection. The absence of a dedicated bar and limited hotel bar options were also pointed out, adding to the inconvenience for those looking to enjoy a variety of beverages. Overall, while there are highlights, improvements in service efficiency and availability could significantly enhance the dining experience at Scandic Swania.
Scandic Swania offers a variety of rooms that generally meet guests' expectations for cleanliness and space. Many reviews highlight the rooms as being clean, spacious and newly renovated, providing a comfortable and welcoming atmosphere. Guests often mention the rooms being large, bright and offering fantastic views, especially those facing the water or the courtyard. Family rooms and those with balconies have also received positive feedback.
However, there are occasional mentions of rooms lacking certain amenities like coffee makers, phones, minibars and sufficient storage for suitcases. Some rooms could benefit from updates and better maintenance with a few reviews noting outdated decor or the need for renovation. Despite these points, guests appreciate the overall comfort with soft beds and stylish interiors being a common theme. The hotel’s central location by the canal adds to its appeal, making it a suitable choice for families and travelers looking for a spacious and clean environment.
Scandic Swania offers an array of beds that most guests have found to be comfortable and conducive to a restful night's sleep. Many reviews highlight the beds as being very comfortable, good and even fantastic. Guests have particularly noted the large, big and super comfortable beds as standout features of their stay.
However, some reviews indicate that there are areas needing improvement. A recurring issue is with the sofa beds, which have been described as uncomfortable, creaky and lumpy. Some guests also mentioned hard or creaky regular beds with mattresses where springs could be felt. Additionally, pillows received mixed feedback with several guests finding them flat, too high, too hard or too small.
It's clear that while the main beds generally provide a high level of comfort, the supplementary beds and pillows may not meet the same standard. Prospective guests planning a visit might benefit more from the regular beds rather than the additional sofa beds or single beds, which have received less favorable comments.
Scandic Swania receives mixed reviews when it comes to cleanliness, but there are notable positive highlights. Many guests appreciated the clean and well-maintained rooms, describing them as clean, bright and cozy. The beds are frequently mentioned as clean and comfortable, adding to a generally positive sleep experience. Guests also pointed out that the overall appearance of the rooms and hotel's features look good and well-kept.
However, some reviews noted several areas for improvement. Recurrent issues included stray hairs on pillows and showers, dust in rooms and occasional bad smells in the bathrooms. The staircase cleaning was mentioned positively, but the hallways had a dark and worn appearance. Additionally, the swimming pool and breakfast area cleanliness were pointed out as lacking with poorly wiped down tables and an accumulation of dirt at the pool's bottom.
Maintenance issues were another area of concern with some guests noting a lack of proper upkeep for certain room features such as outdated furniture, dusty curtains and spots of black mold in the showers. The staff's response to cleanliness concerns was also criticized with reports of unmade rooms at check-in and infrequent restocking of amenities.
In summary, while Scandic Swania has strengths in providing clean, comfortable rooms for many of its guests, there are significant inconsistencies in maintenance and cleanliness that need addressing to meet all visitors’ expectations.
Scandic Swania boasts an impressive team of staff members who are consistently commended for their friendliness and helpful demeanor. Guests frequently highlight the super friendly and accommodating nature of the team, particularly noting their attentiveness and commitment to ensuring a pleasant stay. The reception staff, in particular, receive praise for their efficiency and welcoming attitude, even late at night. Throughout the hotel, the staff demonstrate professionalism and a service-oriented approach, taking good care of guests and addressing any issues promptly.
Breakfast service also stands out with guests appreciating the friendly and efficient help they receive in the mornings. Reviews mention the pleasant interactions with staff during check-in and the overall supportive atmosphere, from accommodating requests to adjusting bookings smoothly. Even when minor issues arise, such as preferences for pillows, the staff's willingness to assist and ensure comfort does not go unnoticed.
While there are mentions of limited service at times, the overall impression of Scandic Swania's staff is overwhelmingly positive, characterized by their sympathetic and committed approach to guest satisfaction.
The WiFi experience at Scandic Swania has largely been positive with multiple guests noting that the internet connection was good and the WiFi worked well. Others have highlighted that the WiFi connection speed was good and reliable, indicating a dependable service for most users. However, there were some issues reported, such as the internet cutting off and WiFi being bad for Apple products. While many guests found the WiFi to be functional, a few mentioned experiencing bad or no Wi-Fi at times. Despite these occasional drawbacks, the overall feedback points towards a generally satisfactory internet service at the hotel.
The feedback on the pool at Scandic Swania highlights several issues, notably its small size and cleanliness concerns with multiple mentions of it being very small and dirty. Guests encountered closures and cold water, impacting overall satisfaction. Although there is a functional children's pool available, the frequent closures and overcrowding are repeated points of contention. Overall, the pool area might not meet expectations for those prioritizing a robust swimming experience during their stay.
Scandic Swania proves to be an excellent choice for families, offering an array of thoughtful amenities tailored for young guests. The hotel features dedicated family rooms, including superior options, ensuring ample space and comfort for all. Children are particularly well-catered for with a playroom conveniently located next to the breakfast area, making mornings enjoyable and stress-free for parents. The establishment's family-friendly atmosphere is consistently highlighted with staff providing good treatment towards children. Whether accommodating a family of five or just looking for a child-friendly environment, Scandic Swania stands out as a welcoming destination for families.
Scandic Swania is consistently praised for its dog-friendly atmosphere, making it an ideal choice for guests traveling with pets. Dogs are allowed in rooms and can even sit at the table, providing a feeling of inclusion. The hotel goes the extra mile with amenities such as food bowls and treats, ensuring a warm welcome for canine companions. Guests appreciate the friendly environment and the flexibility to bring their dogs to breakfast and other areas, creating a truly pet-friendly experience. Additionally, the hotel boasts a good location and spacious rooms, further enhancing the stay for both guests and their dogs.
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Location
Perfect for families and solo travelers alike, its location is not only ideal for sightseeing but also for enjoying peaceful walks along the scenic waterfront. The proximity to the city center means key attractions and activities are just a short distance away.
Many reviews highlight the hotel's easy access and convenience, especially for those visiting family or stopping overnight while traveling between major cities like Copenhagen and Sälen. With the added benefit of nearby parking options, convenience is assured for those with vehicles.
'Scandic Swania' is not just about a great location; guests frequently mention the friendly and welcoming staff, as well as the good breakfast that offers plenty of options. The central yet serene setting, combined with the hotel's excellent amenities, makes it an excellent base for exploring Trollhättan and its beautiful surroundings.
Breakfast
Dinner
There were frequent issues with long waiting times, both for securing a table and receiving food or drinks, often resulting in cold meals. The restaurant's menu was also noted to be quite limited, which along with slow service, detracted from the overall dining experience. Additionally, several guests found the dining areas to be messy and chaotic, particularly during breakfast which had a poor selection. The absence of a dedicated bar and limited hotel bar options were also pointed out, adding to the inconvenience for those looking to enjoy a variety of beverages. Overall, while there are highlights, improvements in service efficiency and availability could significantly enhance the dining experience at Scandic Swania.
Rooms
However, there are occasional mentions of rooms lacking certain amenities like coffee makers, phones, minibars and sufficient storage for suitcases. Some rooms could benefit from updates and better maintenance with a few reviews noting outdated decor or the need for renovation. Despite these points, guests appreciate the overall comfort with soft beds and stylish interiors being a common theme. The hotel’s central location by the canal adds to its appeal, making it a suitable choice for families and travelers looking for a spacious and clean environment.
Beds
However, some reviews indicate that there are areas needing improvement. A recurring issue is with the sofa beds, which have been described as uncomfortable, creaky and lumpy. Some guests also mentioned hard or creaky regular beds with mattresses where springs could be felt. Additionally, pillows received mixed feedback with several guests finding them flat, too high, too hard or too small.
It's clear that while the main beds generally provide a high level of comfort, the supplementary beds and pillows may not meet the same standard. Prospective guests planning a visit might benefit more from the regular beds rather than the additional sofa beds or single beds, which have received less favorable comments.
Cleanliness
However, some reviews noted several areas for improvement. Recurrent issues included stray hairs on pillows and showers, dust in rooms and occasional bad smells in the bathrooms. The staircase cleaning was mentioned positively, but the hallways had a dark and worn appearance. Additionally, the swimming pool and breakfast area cleanliness were pointed out as lacking with poorly wiped down tables and an accumulation of dirt at the pool's bottom.
Maintenance issues were another area of concern with some guests noting a lack of proper upkeep for certain room features such as outdated furniture, dusty curtains and spots of black mold in the showers. The staff's response to cleanliness concerns was also criticized with reports of unmade rooms at check-in and infrequent restocking of amenities.
In summary, while Scandic Swania has strengths in providing clean, comfortable rooms for many of its guests, there are significant inconsistencies in maintenance and cleanliness that need addressing to meet all visitors’ expectations.
Staff
Breakfast service also stands out with guests appreciating the friendly and efficient help they receive in the mornings. Reviews mention the pleasant interactions with staff during check-in and the overall supportive atmosphere, from accommodating requests to adjusting bookings smoothly. Even when minor issues arise, such as preferences for pillows, the staff's willingness to assist and ensure comfort does not go unnoticed.
While there are mentions of limited service at times, the overall impression of Scandic Swania's staff is overwhelmingly positive, characterized by their sympathetic and committed approach to guest satisfaction.
Wi-Fi
Pool
Family
Dog Friendly
Yes, Scandic Swania has pool(s) that belong to one or more of the following categories: Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Scandic Swania.
Yes, Scandic Swania welcomes dogs.
Yes, parking facilities are available at Scandic Swania.
Yes, Scandic Swania has a gym.
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