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Summary of reviewsQuality Hotel Augustin in Trondheim is highly celebrated for its central and convenient location, situating guests within walking distance of key attractions like Nidaros Cathedral and the Bakklandet district, as well as accessible public transport. Visitors enjoy the proximity to Trondheim Square and the peaceful environment despite its central placement.
The hotel's breakfast is another standout feature, often exceeding guest expectations with a rich and diverse buffet offering both hot and cold dishes, including organic and various dietary options. The breakfast ambiance is praised for being pleasant and peaceful with attentive service complementing the overall experience.
Guest rooms receive mixed feedback. While many find them cozy, clean and well-furnished with modern amenities like Chromecast, others point out the small, cramped size and issues with temperature and ventilation. Some rooms and bathrooms might need renovations with occasional concerns regarding cleanliness and noise.
Cleanliness reviews are similarly mixed. Many guests find the hotel generally clean and comfortable, but there are significant complaints about inconsistent housekeeping, dirty bathrooms and neglected common areas.
The staff at Quality Hotel Augustin consistently earn high marks for their friendliness, efficiency and helpfulness, providing a warm and welcoming atmosphere. However, some minor complaints about service inflexibility do arise.
WiFi connectivity is mostly praised for being strong and reliable with convenient extras like Chromecast available for guest use. However, occasional instability is reported.
Beds have a mixed reputation; they are often described as comfortable and clean, though some guests find them narrow and unstable with occasional issues regarding softness or hardness depending on personal preference.
For business travelers, the hotel offers good amenities and a strategic location for both business and leisure activities, though opinions on its overall suitability vary.
In summary, Quality Hotel Augustin stands out for its prime location, excellent breakfast, warm staff and reliable WiFi, though improvements in room quality, cleanliness and bed comfort could enhance the overall guest experience. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Single RoomThis room has a flat-screen TV, minibar and desk.
Double or Twin RoomThis room has a flat-screen TV, and desk.
Economy Double RoomCompact room with flat-screen TV, minibar and desk. Size of the bed is 140 cm
Superior Twin RoomA seating area with a flat-screen TV, a desk and a private bathroom are featured in this twin room. The unit offers 1 bed.
Standard Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are offered in this double room. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Quality Hotel Augustin boasts an excellent, centrally located position in Trondheim, making it an ideal base for exploring the city. Guests consistently praise its proximity to key attractions such as Nidaros Cathedral and the Bakklandet district, as well as its easy walking access to public transport, shops and various city sights. The hotel is situated right next to Trondheim Square, putting it in the heart of downtown with convenient amenities nearby. Despite being in such a central location, the hotel offers a peaceful and quiet environment. Additionally, it is only a 10-12 minute walk from the central train station, emphasizing its accessibility. Overall, the hotel's superb location is frequently highlighted as a standout feature by visitors.
Breakfast
Quality Hotel Augustin offers a standout breakfast experience, frequently praised by guests for its excellence and variety. The breakfast buffet is described as rich, inviting and extensive, featuring a wide selection of both hot and cold dishes organic options and plenty of fruits and vegetables. Many reviewers highlight the nutritious options available and the presence of gluten-free and lactose-free products, accommodating various dietary needs.
Guests particularly appreciate the deliciousness and the well-presented buffet, noting that the breakfast often exceeded their expectations. Specific mentions of hearty and decadent breakfast choices suggest that the offerings are both satisfying and indulgent. The breakfast ambiance is frequently mentioned as pleasant and peaceful, adding to the enjoyable morning experience.
In addition to the quality of the breakfast, the hotel’s central location and friendly, helpful staff contribute positively to the overall guest experience. The service at breakfast is also noted as being good, enhancing the hotel stay for many. Despite minor comments about breakfast starting a bit late on weekends or the occasional desire for more variety, the general consensus points to a very positive breakfast experience at Quality Hotel Augustin.
Rooms
Quality Hotel Augustin has a mix of reviews regarding its rooms, largely pointing towards certain areas of strength and some notable areas needing improvement. The positive comments often mention that the rooms are cozy and comfortable with some describing them as well-furnished, clean and nicely decorated. Several reviews highlight the spaciousness of some rooms with a great view being a pleasant bonus in certain cases. Guests also appreciated the airy ambiance and the presence of modern amenities like Chromecast.
However, a significant number of reviews cite the small and sometimes cramped size of the rooms, pointing out that they might be tight for two people. Issues with room temperature were a recurring concern with descriptions of rooms being too hot or too cold and inadequate ventilation. The lack of a mini-fridge, coffee machine and ironing facilities also detracted from the overall experience for some guests.
The state of the facility appears to be mixed as well with mentions of some rooms and bathrooms feeling worn-out or outdated and occasional mentions of unclean conditions, such as dust or dirt. Noise from the street and poor air quality were other points for improvement.
Overall, while the Quality Hotel Augustin provides a decent and comfortable stay for many, there are several aspects, especially related to room size and facility upkeep, where it could enhance the guest experience.
Beds
Quality Hotel Augustin offers a mixed experience when it comes to their beds. Many guests have highlighted the comfort of the beds, describing them as good, very comfortable and conducive to a good night's sleep. The bedding often garnered positive remarks for being clean and well-maintained. Some reviewers even mentioned enjoying the luxurious feel of the beds.
However, a recurring theme in the feedback is the size of the beds. Multiple guests pointed out that the beds are narrow, often measuring only 140-160 cm, which some found too small, especially the double beds. There were also mentions of the beds being placed against the wall, which might not be ideal for couples. The pillows were another area of concern with some guests finding them small or insufficient.
A few reviewers noted issues such as the beds being squeaky, unstable or moving around during the night. There were isolated comments on beds being too soft or too hard, which boils down to personal preference. Some guests found the extra beds hard or lopsided and rare complaints included the beds not feeling clean or being worn out.
Overall, while the comfort of the beds at Quality Hotel Augustin is generally appreciated, the narrowness and occasional stability issues could be improved to enhance the guest experience.
Cleanliness
Guest reviews of the Quality Hotel Augustin paint a mixed picture regarding cleanliness. On the positive side, many visitors consistently described the hotel as clean and tidy. Specific mentions include clean rooms with lots of windows providing ample light and overall good cleanliness paired with a notable breakfast. Additionally, the hotel often presented as clean and well taken care of with several guests highlighting the coziness and general cleanliness of their rooms.
However, there were significant concerns raised by some guests. Reports of rooms with dust bunnies, hairballs in the shower, dirty socks on the floor and unclean toilets point to lapses in housekeeping. Several guests encountered major cleanliness issues upon arrival, including dirty floors, worn-out bathroom fixtures and unappetizing shower conditions. Common areas also did not escape criticism, showing signs of neglect such as insufficient vacuuming and layers of dust.
Moreover, instances of rooms not being cleaned during the stay, unclean caulking in showers and general inadequacies in both room and common area cleaning were noted. Issues like dirty sinks, stains on furniture and leftover debris contributed to an overall perception of inconsistency in the hotel's cleanliness standards.
In summary, while many guests found the Quality Hotel Augustin to be clean and comfortable, there were notable and recurring complaints about the thoroughness and frequency of cleaning services, particularly in the bathrooms and common areas.
Staff
The staff at Quality Hotel Augustin consistently receive high praise for their friendliness and helpfulness. Guests frequently describe the team as friendly, efficient and service-minded, ensuring a warm and welcoming atmosphere from check-in to check-out. The reception staff, in particular, stand out for their amiable and competent handling of inquiries, delivering excellent customer service with a pleasant demeanor.
Visitors appreciate the accommodating nature of the staff, noting that they are always ready to assist and provide local knowledge, which enriches the overall experience. The breakfast service is also well-regarded with attentive and skilled staff ensuring a pleasant start to the day.
While the majority of reviews highlight positive interactions with the team, there are occasional mentions of less favorable experiences, such as minimal service and a lack of flexibility. However, these instances seem to be exceptions rather than the norm.
Overall, the staff at Quality Hotel Augustin are recognized for their dedication to creating a hospitable environment, making guests feel welcomed and well-cared-for throughout their stay.
Wi-Fi
Quality Hotel Augustin generally receives positive feedback regarding its WiFi service. Guests consistently mention good connectivity with some describing it as perfect and strong, allowing for comfortable streaming of content. Positive aspects include good connections and reliable internet access. A noteworthy amenity is the available Chromecast or similar device for the TV, enabling guests to stream their own content effortlessly. Despite some isolated reports of unstable internet and poor connection, the overall consensus leans towards an efficient and satisfactory WiFi experience. Additionally, the hotel provides access to free coffee, tea and water, adding to the convenience and comfort of the stay.
Business
Quality Hotel Augustin presents itself as an excellent option for business travelers, offering good business amenities and service tailored to corporate needs. The hotel's location is particularly effective for city sightseeing, making it easy to access all major attractions, which can be a convenient perk for those combining business with leisure. While the reviews indicate it is a suitable place for corporate stays and short business trips, there are mixed opinions about its overall suitability for business travelers. Nonetheless, it stands out as a practical choice for those seeking a blend of business and exploration in the city.
No, Quality Hotel Augustin doesn't have any pool.
No, a spa isn't available at Quality Hotel Augustin.
Yes, Quality Hotel Augustin welcomes dogs.
No, parking facilities aren't available at Quality Hotel Augustin.