Tulum20.20305200,
-87.43257300,
Parque Nacional Al Lado De Pancho Villa(Show on Map)
8.1
Very Good
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Summary of reviews'Ikal Tulum Hotel' stands out as an exceptional destination, blending stunning natural surroundings with historical and ecological charm. Set within the serene and pristine environment of Playa Paraíso and Tulum National Park, this hotel offers a unique amalgamation of beachfront beauty and jungle tranquility. The charming bungalows and rooms are well-integrated into the lush greenery, providing a perfect retreat with direct access to the magnificent Caribbean Sea. Its close proximity to the Tulum Ruins also adds a historical allure, making it an appealing spot for relaxation and exploration.
Guests have widely appreciated the rustic and authentic feel of the accommodations, which balance adventure with comfort. Distinct features like outdoor bathrooms, private pools and open-air bathtubs contribute to an extraordinary lodging experience. Despite a few minor maintenance issues, the spacious and clean rooms, along with daily housekeeping, ensure a pleasant stay. The secluded and romantic atmosphere, particularly among the treehouses and bungalows with observation towers, offers an idyllic setting for memorable getaways.
Dining at the hotel garners mixed reviews. Breakfast is often praised for its delicious items like French toast, generous portions and the scenic beachside setting. However, some guests find the variety and service lacking. Dinner experiences are similarly divided with many complimenting the quality and organic options, yet others criticize the high prices and inconsistent service.
Cleanliness across the hotel is a strong point with many guests noting the immaculate rooms and facilities. Daily housekeeping and well-maintained grounds contribute to the overall positive impression, although some elements like stained sheets and delayed cleaning did present occasional drawbacks.
The hotel staff receive mixed feedback. Many guests highlight the friendliness and helpfulness of the staff, particularly noting specific individuals for their exceptional service. However, inconsistent service and occasional unresponsiveness were also reported, especially in areas such as the restaurant and reception.
Despite some challenges with WiFi reliability, which varies in effectiveness throughout the property and mixed input on parking logistics, the overall appeal remains strong. The beachfront settings, though sometimes affected by seaweed, are particularly celebrated. The proximity to ultraclear waters, cozy beach setups and activities like yoga classes augment the natural beauty of the location.
Families find the hotel accommodating with various activities and family-friendly amenities, although occasional monopolization of amenities by non-guests was noted.
In summary, 'Ikal Tulum Hotel' delivers a mostly positive experience with its enchanting location, unique accommodations and friendly staff. The exceptional beach, natural beauty and historical proximity create a peaceful and memorable escape. Improvements in dining service consistency and WiFi reliability could further enhance the overall guest experience. Show more
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Categories
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Jungle Mayan SuiteThis suite features a private entrance and air conditioning.
Garden Mayan SuiteThis suite features a private entrance and air conditioning.
Plunge Pool Mayan SuiteThis bungalow's special feature is the private pool. Featuring 1 bedroom, this spacious bungalow offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. Among the room amenities are air conditioning, a private entrance, a minibar as well as a patio and garden views. The unit has 1 bed.
BungalowFeaturing a private entrance, this air-conditioned bungalow comprises 1 bedroom and 1 bathroom with a walk-in shower. Among the room amenities are a minibar, a seating area, a dining area as well as a patio and garden views. The unit offers 1 bed.
Oceanfront Suite with Plunge PoolThis suite's standout feature is the pool with a view. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. Among the room amenities are air conditioning, a private entrance, a minibar as well as outdoor furniture and sea views. The unit offers 1 bed.
Two-Bedroom BungalowThis spacious bungalow includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned bungalow offers a flat-screen TV, a private entrance, a minibar, a coffee machine as well as garden views. The unit has 3 beds.
Tree HouseGuests will have a special experience as this suite provides a private pool. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite offers air conditioning, a private entrance, a minibar as well as a balcony with garden views. The unit offers 1 bed.
Mayan LodgeThis chalet is air-conditioned and features a shared bathroom, a private entrance and garden views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Ikal Tulum Hotel boasts an exceptional location with its setting directly on the pristine sands of Playa Paraíso within the Tulum National Park. Guests frequently describe the locale as a tropical paradise, surrounded by an exquisite blend of jungle and beachfront. The hotel's proximity to the Tulum Ruins is a highlight with many visitors appreciating the short, picturesque walk along the beach to these historic sites.
The serene and tranquil environment offers a retreat from the hustle and bustle of more crowded areas, making it an ideal spot for relaxation and reconnecting with nature. The bungalows and rooms are nestled in lush greenery, providing a unique jungle vibe while maintaining direct access to the stunning Caribbean Sea.
Despite the somewhat challenging access due to the remote setting and public works on the park road, the seclusion adds to the charm for many, offering privacy and a peaceful atmosphere. Guests appreciate the minimalistic, nature-oriented design of the accommodations, bridging comfort with an immersive natural experience.
For those seeking a blend of beachside calm and ecological immersion, Ikal Tulum Hotel's location delivers an idyllic escape, combining the beauty of nature with the allure of historical treasures.
Breakfast
At Ikal Tulum Hotel, the breakfast experience receives a mix of feedback, leaning towards the positive. Guests often describe the breakfast as delicious with standout items like French toast earning special mention. Many appreciate the generous portions and the variety of healthy and filling options available, often served in the scenic setting by the beach. The ability to enjoy fresh fruit juices and a diverse menu adds to the charm.
However, some guests suggest that the breakfast could be more varied and express concerns about the waiting times, sometimes extending up to 70 minutes. There are also comments about unclear rules regarding what is included in the "free breakfast" offer, leading to unexpected extra charges for additional items. Despite these concerns, the overall sentiment points to a good quality breakfast aligning well with the picturesque environment and exceptional facilities of the hotel. The recommendation to open the restaurant earlier to accommodate morning tour schedules is noted, as well as the appreciation for the complimentary breakfast’s value amidst the otherwise high dining costs.
Dinner
The dinner experience at Ikal Tulum Hotel receives mixed reviews from guests. On the positive side, many guests praise the food as delicious, incredible and well worth the expense, highlighting the excellent and organic options available. The ambiance adds to the dining experience with some enjoying live music and the unique setting of eating with feet in the sand.
However, a significant number of reviews mention that the restaurant is extremely expensive, often more so than nearby establishments. Some guests find that the high cost is not justified by the quality or portion sizes of the food, describing it as barely edible, dramatically bad or mediocre. Service at the restaurant also faces criticism for being subpar and inconsistent with some finding it rude or lacking compared to the prices charged.
In summary, while there are diners who thoroughly enjoy their meals and the ambiance at Ikal Tulum Hotel, others feel that the high prices and inconsistent quality mar the overall dinner experience.
Rooms
At the Ikal Tulum Hotel, the rooms provide a unique and immersive experience that harmoniously blends with nature. Guests have widely praised the accommodations for their charming, rustic and authentic feel, making stays both adventurous and comfortable. Many guests were delighted by the distinct and thoughtfully designed rooms, such as treehouses and bungalows, which offer stunning views of the jungle and ocean.
The rooms are noted for their spaciousness and cleanliness with daily housekeeping maintaining high standards. Unique features like outdoor bathrooms, private pools and open-air bathtubs add an element of adventure and luxury, while facilities such as air conditioning, mosquito nets and comfortable beds ensure a pleasant stay.
While some guests experienced minor inconveniences such as small beds, broken fixtures and inconsistent climate control, the overall sentiment remains positive. The private and secluded outdoor spaces of the rooms, often surrounded by lush greenery, contribute significantly to the feeling of tranquility and exclusivity.
The hotel’s design, inspired by nature, features beautifully decorated cabins and bungalows which create a cozy village-like atmosphere. Each room is distinct, offering a new experience every time, from cozy bungalows with private areas to extraordinary treehouses with observation towers.
Though a few visitors found certain rooms less comfortable or in need of maintenance, the unique, nature-immersed accommodations largely left guests in awe. The secluded, romantic settings and original designs make these rooms perfect for a memorable getaway.
In summary, the Ikal Tulum Hotel provides guests with a remarkable and diverse lodging experience, characterized by rustic charm, natural beauty and thoughtful design. Despite a few minor issues, the unique and immersive accommodations contribute to a highly memorable stay.
Beds
At the Ikal Tulum Hotel, opinions about the beds vary widely with some guests finding comfort while others perceive room for improvement. Many visitors appreciated the comfortable beds with frequent mentions of large, well-appointed sleeping arrangements that often featured mosquito nets. The addition of hanging sun beds, swinging beds and hammock beds by the pool and sea significantly enhanced the beach experience, drawing praise for their comfort. High-quality cotton sheets and substantial pillows also received positive feedback, providing a sense of luxury and relaxation.
However, not all reviews were glowing. Complaints emerged about small and saggy mattresses, particularly in the Maya Bungalow, where the beds were reported to be too small for two people and excessively soft. Some guests found the mattresses to be either too hard or felt more like a beanbag. Negative remarks also included issues with musty smells, wet beds and occasionally uncomfortable and noisy air conditioning. Additionally, the requirement to pay for beach beds was a point of contention for some.
In summary, while the Ikal Tulum Hotel offers a range of positively reviewed bed options that enhance the beachfront and in-room experience, there remain consistent issues needing attention to fully meet guest comfort standards.
Cleanliness
The cleanliness of Ikal Tulum Hotel is generally a strong point for many guests with numerous comments highlighting the impeccably clean rooms and well-maintained glamping bathrooms. Many visitors appreciated the spotless accommodations and the efforts made to keep the sand at bay with some mentioning that their rooms were cleaned to perfection daily, inclusive of fresh towels.
The facilities, particularly the pool and sea amenities, also received positive remarks regarding their cleanliness and overall condition, although there were occasional mentions of delays in housekeeping services and instances of the pool being less than pristine. Despite these minor hiccups, the hotel's staff was often noted for being helpful and maintaining a generally clean and tidy environment.
However, certain elements did present problems. There were repeated mentions of stained sheets, less frequent cleanings and dirty floors following rain. Some guests pointed out the need for more consistent housekeeping and better management of seaweed on the beach, which wasn't always cleaned up daily. Issues such as mold smells, humid rooms and aged facilities requiring refurbishment were also noted.
Overall, while Ikal Tulum Hotel boasts very clean rooms and facilities that align well with guest expectations, it's clear that some improvements in regular maintenance and housekeeping efficiency could enhance the overall guest experience.
Staff
The reviews of the Ikal Tulum Hotel paint a mixed yet mostly positive picture of the hotel's staff. Many guests consistently commented on the friendliness and helpfulness of the staff, who were described as warm, accommodating and attentive. Particular staff members like Ana, Lucy and Javier F. were frequently mentioned for their excellent service and commitment to ensuring a great stay with some guests feeling that staff efforts made their experience unforgettable.
However, the reviews also highlighted inconsistencies. While many guests found the reception staff polite and supportive, others encountered unresponsive and indifferent attitudes, especially during check-in and check-out. Several reviews indicated that some staff members were insistent on tips, which created discomfort for a few guests. Additionally, some visitors felt that the restaurant staff lacked professionalism and attentiveness with a noted language barrier exacerbating these issues.
In summary, while the majority of guests were pleased with the warm and inviting nature of the hotel staff, the experience was marred for some by inconsistent service and occasional unresponsiveness.
Wi-Fi
Visitors to Ikal Tulum Hotel have mixed experiences regarding WiFi quality. On the positive end, the WiFi generally works well in the rooms and public areas such as the restaurant with some guests highlighting that it is easy to communicate via WhatsApp and that they could send pictures and stream content without issues. However, other guests faced frequent disconnections and found the coverage throughout the hotel to be inadequate. Some mentioned the WiFi network works perfectly, while others had trouble with very noisy routers or experienced no connection at all due to various issues, including a storm. Overall, while the internet service has its strengths, reliability issues were noted by numerous guests.
Pool
Ikal Tulum Hotel offers various pool options that consistently receive positive feedback from guests. From private plunge pools just outside individual huts to shared pools with sea views, the accommodations provide a unique sense of luxury and tranquility. Many reviewers highlighted the magical ambiance of cabins with their own plunge pools, often surrounded by private gardens and offering beautiful sea views. The hotel's beachfront pools, some of which feature lounge chairs and areas for relaxation, are particularly praised for their comfort and scenic locations.
Families find the outdoor pool enjoyable for children, while others appreciate the privacy and warmth of their exclusive pools. The pool areas are described as pleasant and beautiful, enhancing the overall stay experience. Some guests even noted the unique aspects of the pools, such as the diving pool and the floating island.
Despite some mentions of cleanliness issues and additional charges for amenities around the pool, the general sentiment is that the pools add significant value to the stay, providing a peaceful retreat with options to relax by the beach or take a refreshing dip. Guests also enjoyed the variety of activities available in the pool area, making it a versatile and appealing feature of the hotel.
Beach
Nestled between the jungle and the stunning Caribbean coast, Ikal Tulum Hotel offers a tranquil beachfront escape that's hard to beat. It’s set right on a breathtaking, snow-white sandy beach near Playa Paraíso, one of Tulum's most celebrated strands. Guests can enjoy direct access to the beach from the hotel, just a few meters away from their rooms.
The beachfront area is lauded for its beauty with crystal-clear turquoise waters and ultra-soft golden sands. It's the perfect spot for relaxation, featuring cozy hanging sun beds, beach huts and beachfront loungers. The beach club and restaurant further enhance the laid-back, nature-oriented vibe, offering a serene atmosphere and great service. Daily yoga classes are conducted in a lovely beachfront Shala, adding to the holistic charm.
Guests rave about the excellent beach facilities, including access to pools and the vibrant beach bar. The charming grounds and proximity to the Tulum National Park create a peaceful oasis where wildlife sightings are an added bonus.
Though the presence of seaweed is noted, the overwhelmingly positive reviews about the pristine beach and its various amenities make Ikal Tulum Hotel an idyllic destination to soak in the sun, sand and sea of Tulum.
Parking
Ikal Tulum Hotel offers a parking lot for guests, which is a significant advantage as it is guarded, ensuring the safety of visitors' vehicles. However, there are a few challenges related to parking that guests should be aware of. The parking area is relatively small, making it difficult to find a spot and it has been noted that reserving spots for hotel residents by room number could improve the situation. Additionally, the location of the parking lot can be hard to find and the access roads have some issues, which might pose difficulties for guests. The surrounding area requires an entry fee managed by the national guard and there are specific regulations about bringing in water and food. Despite these challenges, having secured parking is a notable positive for those traveling by car.
Family
The 'Ikal Tulum Hotel' is an attractive choice for families looking to enjoy a memorable vacation. It offers a family-friendly atmosphere with various activities that cater to both adults and children. Shared private pools and family cottages provide splendid accommodation options, making it a great choice for families with young kids. The property is described as secure and accommodating for all ages, including infants.
The hotel features family-friendly packages and interesting paid activities for children. The environment is peaceful and quiet, which appeals to families seeking a relaxing getaway. However, some guests noted issues with the beach volleyball court being monopolized by non-guests, limiting its use for hotel families.
The hotel encourages a close-to-nature experience with barefoot activities, yoga, health programs and evening entertainment. Families can take part in boat trips and family walks to cenotes, enhancing their stay with small adventures.
While some guests found it more suitable for couples, many appreciated it as a paradise for both adults and kids, promoting a good family atmosphere overall. Despite being a bit distant from main areas which might be challenging with young kids, the hotel generally receives positive feedback for its kid-friendly services and the memorable experiences it offers to families.
Outdoor Pool
The outdoor pool facilities at Ikal Tulum Hotel receive high praise from guests for their variety and ambiance. Many reviews highlight the private garden and plunge pool with sea views, creating a relaxing and timeless atmosphere. Guests appreciate the treehouse accommodations with their own small, private pools, which add a unique touch to their stay. Families noted the outdoor pool's suitability for children, making it a versatile option for all ages.
The private outdoor pools by the beach and the mini-pools in the units are frequently mentioned for their cleanliness and exclusivity. Some units feature cold water pools, offering a refreshing escape from the tropical heat. The main pool, described as wonderful and reasonably nice even on cloudy days, provides a communal space to unwind.
Though there were occasional mentions of less favorable aspects like vendors near the bar area and minor inconveniences, the overall sentiment remains positive. The lovely pool area and comfortable beach beds enhance the guest experience, offering ample opportunities for relaxation. The beautiful swimming pool and the outdoor infinity pool near the accommodations, especially those overlooking the ocean, are standout features that appeal to many visitors.
Honeymoon
Ikal Tulum Hotel offers a romantic and rustic luxury experience, perfect for honeymooners seeking a memorable getaway. Guests who celebrated their honeymoon or wedding night here highlighted the hotel's beachfront huts and suites as standout features. The charming atmosphere and special touches, such as complimentary upgrades to beachfront suites, made for a unique and beautiful honeymoon experience. Despite some mixed feelings about its suitability for those seeking relaxation, the overall impression suggests that Ikal Tulum is a great option for couples looking to celebrate their love in a picturesque and comfortable setting.
Yoga
The Ikal Tulum Hotel is an ideal destination for yoga enthusiasts, offering a strong focus on diverse yoga activities and wellness programs. Guests rave about the superb and varied yoga classes that cater to all levels of practitioners. The hotel features a beautiful oceanfront yoga shala, providing a serene setting with stunning sea views, making each session even more special.
Yoga sessions start as early as 6:00 am with activities spread throughout the day, ensuring there's always an opportunity to unwind and rejuvenate. Many guests highlight the enthusiastic and skilled instructors who lead the classes, some noting it as one of their best yoga experiences. The atmosphere is further enhanced by occasional use of a microphone by the instructor for clearer guidance.
In addition to yoga, the hotel also offers other holistic activities like meditation, soundbaths and dance classes. The yoga hall itself is described as very beautiful, adding to the overall ambiance of the retreat.
Guests appreciate that the first yoga class is complimentary, encouraging everyone to partake in this enriching experience. While some activities are not included for free, the overall offering of wellness programs is extensive and engaging.
The Ikal Tulum Hotel thus stands out not just as a place to stay, but as a holistic retreat perfect for those seeking to enhance their well-being through yoga and other mindful activities, all set against the backdrop of Tulum’s picturesque coastline.
Luxury
Ikal Tulum Hotel offers a unique blend of rustic charm and luxury, creating a serene and picturesque retreat. The hotel's design seamlessly combines Mayan aesthetics with a luxurious finish, evident in the spacious rooms and beautiful outdoor bathroom setups. Despite the rustic ambiance, the accommodations are decidedly luxurious, often described as luxury camping. Visitors praised the facility for its spaciousness and the tranquil energy of the property, calling it a luxury oasis.
The presence of luxurious beach clubs nearby adds to the allure, making it a perfect choice for those seeking a more traditional yet upscale experience. Guests enjoyed excellent smoothies by Maya, contributing to the overall feeling of opulence.
However, some aspects did not meet the high expectations set by the establishment. While the hotel aspires to luxury, certain necessary inclusions for the price, like a welcoming atmosphere and outstanding service, were noted as lacking. Additionally, the high prices at the restaurant and for the overall stay were a point of contention for some visitors.
In summary, Ikal Tulum Hotel excels in providing a luxurious yet rustic experience with beautiful designs and spacious facilities. Despite some critiques regarding value and service consistency, it remains a stunning option for a luxe getaway amidst the natural beauty of Tulum.
Romantic
Ikal Tulum Hotel offers a truly magical experience, perfect for couples seeking a romantic escape. The hotel's rustic design paired with luxury finishings creates a unique atmosphere, ideal for honeymooners and anniversary celebrations. Nestled amidst greenery and right on the beach, the accommodations offer a blend of tranquility and scenic beauty with private gardens, ocean views and even private pools to enhance the intimate setting.
Guests rave about the stunning sunsets and the soothing sound of waves, perfect for unwinding together. The treehouse and beachfront huts are particularly popular for their secluded and romantic environment. The unique, minimalist and nature-centric accommodations bring a sense of intimacy and originality, making it a paradise for couples looking to reconnect.
The attentive and helpful staff further elevate the experience, often going out of their way to make special occasions even more memorable. Ikal Tulum’s idyllic beach setting and peaceful vibe offer a sublime backdrop for romantic moments—whether that's strolling along the beach, sharing quiet evenings or simply enjoying the serene jungle surroundings. With an emphasis on privacy and tranquility, guests can enjoy a truly romantic getaway in a setting that feels both natural and luxurious.
Yes, Ikal Tulum Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ikal Tulum Hotel.
No, Ikal Tulum Hotel doesn't allow dogs.
Yes, parking facilities are available at Ikal Tulum Hotel.