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Summary of reviewsMövenpick Hotel du Lac Tunis, located beside the serene shores of a picturesque lake, offers a favorable location appreciated for its convenience and stunning views. Positioned in a tranquil area yet close to essential amenities and easily accessible to the rest of Tunis, the hotel's strategic location, including its proximity to the airport, enhances guests’ experience and provides an ideal retreat for relaxation.
The breakfast experience generally receives positive reviews with guests praising the extensive and high-quality buffet featuring a variety of sweet and savory options. The evening buffet during Ramadan is particularly highlighted for its excellence. However, there are suggestions for improving the breakfast variety and taste to better satisfy all guests.
Dinner at the hotel is celebrated for its generous portions, excellent quality and exceptional service, especially in the à la carte restaurant. The buffet diversity also receives praise, although there are recommendations for expanding the menu and ensuring appropriate meal temperatures.
The hotel rooms are spacious, comfortable, modern and beautifully furnished, often described as quiet retreats with ample amenities. While cleanliness is generally commendable, there are isolated reports of lapses, particularly concerning the bathrooms and carpets, indicating a need for more consistent housekeeping attention.
The staff at Mövenpick Hotel du Lac Tunis consistently earn high marks for their professionalism, friendliness and attentiveness. Special mentions of reception staff like Mr. Atef, Mr. Hatem, Ms. Linda, Ms. Mariam and Mr. Omar highlight the team’s efforts in making guests’ stays pleasant and memorable. Exceptional service is a recurring theme, contributing significantly to the hotel’s positive reputation.
The spa is a standout feature with impressive facilities and professional services, offering a prime spot for relaxation complemented by a very nice pool area. Despite occasional unavailability and some staff dissatisfaction, the spa remains a highly regarded aspect of the hotel experience.
The indoor pool is part of the beautiful spa area, providing a relaxing environment, though specific dress regulations and occasional operational issues are noted. The presence of helpful hairdressers further enhances the hotel’s appeal in terms of relaxation and wellness.
Guests frequently commend the beds for their comfort and quality, contributing to restful stays. While some found the mattresses harder than preferred, the overall feedback emphasizes the super comfortable bedding and pleasant sleeping experience.
Despite some mixed reviews about whether the hotel fully meets five-star standards, particularly concerning room cleanliness and certain amenities, Mövenpick Hotel du Lac Tunis is largely seen as a luxurious and well-maintained establishment. Enhancing attention to detail and maintaining consistent quality across all services and facilities would further solidify its standing as a true five-star hotel. Show more
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Hotel with EV Charging Stations
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Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
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5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe King Room with Lake ViewThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Premium King Room with Lake ViewThe spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Deluxe Twin RoomThe spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Superior Twin RoomThe twin room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Premium Twin Room With Lake ViewThe spacious twin room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Deluxe King RoomThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Superior King RoomThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Presidential Suite with Lake ViewRooms on the upper floors are reachable by lift. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
Nestled by the tranquil shores of a beautiful lake, Mövenpick Hotel du Lac Tunis boasts a favorable location that guests appreciate for its convenience and scenic views. Positioned in a calm area, the hotel provides an ideal retreat for relaxation, while still being close to everything one may need, including restaurants and easy taxi access around Tunis. Its strategic spot, halfway between Tunis and the northern suburbs, adds to its appeal, making it easy to reach various parts of the city. Additionally, the hotel's proximity to the airport is a bonus for travelers. The staff's responsiveness and friendliness, along with the comfort and tranquility of the place, further enhance its attractiveness. Overall, the lake view and well-situated position contribute to a very positive lodging experience for guests.
Breakfast
The breakfast experience at Mövenpick Hotel du Lac Tunis receives generally favorable reviews with many guests highlighting the extensive and superb buffet. Guests praise the breakfast for its many sweet and savory choices, excellent quality and cleanliness. Several reviewers describe the breakfast as magnificent, superb and extremely delicious, emphasizing the wide array of options available.
During Ramadan, the evening buffet is particularly noted as exceptional. However, some guests found the breakfast offered during Ramadan less impressive compared to the rest of the year. A few reviews mention the need for more variety and flavor with some finding the hot chocolate tasteless and others the overall breakfast insufficient.
In summary, while the quality and extent of the breakfast offerings at Mövenpick Hotel du Lac Tunis are generally well-received, there is a suggestion for slight improvements in variety and taste to enhance the overall guest experience.
Dinner
Dinner at Mövenpick Hotel du Lac Tunis receives high praise from guests for its generous portions and amazing quality. Many diners enjoyed their meals immensely, highlighting the excellent service and the fabulous dining options. Particularly, the à la carte restaurant stood out with its exceptional service and high-quality dishes. The buffet is also noted for its diversity with one guest mentioning it offered the best brick they have ever had. However, there are some suggestions for improvement, such as expanding the menu variety and ensuring that all meals are served at the appropriate temperature. Overall, the dining experience at this hotel is highly regarded and adds a significant positive aspect to visitors' stays.
Rooms
The rooms at Mövenpick Hotel du Lac Tunis consistently receive high marks for being spacious and comfortable. Guests frequently describe their accommodations as quiet, beautifully furnished and modern. Many appreciate the large size of the rooms, the functionality and amenities provided. Cleanliness, however, appears mixed with some noting their rooms were always fresh and nicely made up, while a few mentioned areas needing better attention. Despite issues such as disappointing views and occasional TV brightness troubles, the overall feedback emphasizes the coziness and impressive size of the rooms, solidifying their appeal for a comfortable stay.
Beds
The beds at Mövenpick Hotel du Lac Tunis have received significantly positive feedback from guests. Many have praised the comfort and quality of the beds, highlighting the comfortable bedding and appreciated amenities that contribute to a restful experience. Overall, the beds are described as very comfortable, making guests feel at ease during their stay. While the majority are pleased with the comfort provided, a few have mentioned that the mattresses were harder than preferred. Despite this, the consistent praise for the super comfortable beds with their duvets suggests that most guests enjoy a pleasant and relaxing sleep at this hotel.
Cleanliness
Mövenpick Hotel du Lac Tunis presents a generally positive impression regarding its emphasis on cleanliness. Guests frequently commend the hotel's well-maintained and clean environments, emphasizing the spotless rooms and common areas. The professional and helpful staff also contribute to maintaining high standards of cleanliness throughout the property. The hotel itself is described as luxurious and well-positioned, creating a pleasant and comfortable atmosphere for guests.
However, there are noted exceptions to this overall cleanliness. Specific reviews highlight issues, particularly in the bathrooms and individual rooms with some guests mentioning dirt, oil and coffee stains on the carpets. These critiques suggest that while the general cleanliness of the hotel is commendable, there are occasional lapses that indicate a need for improved housekeeping efforts.
Overall, Mövenpick Hotel du Lac Tunis is largely perceived as a clean and well-maintained establishment, but consistent attention to detail across all areas and rooms might enhance guests' experiences significantly.
Staff
The staff at Mövenpick Hotel du Lac Tunis receives high praise across various guest reviews, highlighting their professionalism, attentiveness and friendliness. Guests repeatedly mention the hospitality and kindness displayed by the hotel's employees, making their stays more pleasant and memorable. The reception staff, specifically individuals like Mr. Atef, Mr. Hatem, Ms. Linda, Ms. Mariam and Mr. Omar, are noted for their helpfulness and warm demeanor.
The service provided by the hotel staff is frequently described as exceptional with many guests appreciating the team's responsiveness and the effort they put into remembering returning visitors. Positive remarks also emphasize the consistent smiles and polite manners of the employees, further enhancing the overall experience.
This commitment to great service is reflected in guests feeling well looked after with special mentions of the staff’s welcoming nature and ability to attend to needs swiftly. The staff's ability to offer wonderful service contributes significantly to the hotel's reputation as an extremely pleasant place to stay. Overall, the consistent theme across reviews is the top-notch service and remarkable friendliness of the Mövenpick Hotel du Lac Tunis staff.
Spa
The spa at Mövenpick Hotel du Lac Tunis is often highlighted as a stand-out feature, praised for its impressive facilities and professional services. Guests frequently comment on the beauty of the spa, noting it as a prime spot for relaxation, complemented by a very nice pool area. Additionally, the presence of very helpful hairdressers within the hotel spa adds to the overall positive experience. Despite some mention of unavailability and occasional dissatisfaction with staff, the spa is generally viewed as excellent, offering a high-quality, professionally managed environment for unwinding.
Pool
The pool at Mövenpick Hotel du Lac Tunis is an indoor facility that guests have described as exceptional and part of a beautifully maintained spa. The pool area itself is noted to be very nice, forming a perfect spot for relaxation. The pool caters to children, but only in the mornings, providing a family-friendly atmosphere during this time. However, guests should be aware that there are specific dress regulations, such as no entry with capri pants or sleeveless shirts and no alcohol is allowed in the pool area. The pool does close at 10 PM and there were mentions of occasional issues such as the pool not working for a couple of days and the absence of staff to provide towels. Despite these minor drawbacks, the hotel’s pool and spa area received praise for their quality and tranquil ambiance.
5 Star
Mövenpick Hotel du Lac Tunis has received mixed feedback regarding its five star rating and facilities. While some guests describe it as a true 5-star establishment that deserves its rating, others highlight several shortcomings. There have been reports of cleanliness issues in the rooms, absence of basic amenities like napkins and incomplete breakfast offerings, specifically the lack of orange juice. These criticisms suggest that on certain fronts, the hotel does not meet the expected standards of a 5-star hotel.
Yes, Mövenpick Hotel du Lac Tunis has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Mövenpick Hotel du Lac Tunis.
Yes, Mövenpick Hotel du Lac Tunis welcomes dogs.
Yes, parking facilities are available at Mövenpick Hotel du Lac Tunis.