Sara Palace Hotel

Uberlandia -18.92898500, -48.24434600 , Avenida Joao Naves De Avila 4921 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSara Palace Hotel, a favored destination in Uberlândia, is celebrated for its strategic location on João Naves de Ávila Avenue, providing easy access to the highway, markets, pharmacies, supermarkets and the Sabiá Arena. The location's convenience is complemented by good parking facilities, making it an attractive choice for those traveling by car.

Guests frequently commend the hotel's breakfast, describing it as varied, delicious and well-organized. While the options may seem limited to some, the overall quality and presentation often exceed expectations, making breakfast a standout feature.

The rooms at Sara Palace Hotel receive mixed feedback. Positive remarks highlight their cleanliness, spaciousness and comfort, which are particularly noted by business travelers. However, there are occasional issues with older rooms needing renovation and inconsistencies in cleanliness, especially in the bathrooms. Despite these drawbacks, the rooms are generally appreciated for their comfort and value for money.

Cleanliness is another frequently praised aspect with many noting the tidy and organized condition of common areas and rooms. However, inconsistencies such as hair and stains in some rooms indicate areas needing improvement.

The hotel's staff is generally well-regarded for their attentiveness, politeness and friendliness, contributing to a positive guest experience. Specific employees, like Elisangela and Gisele, are singled out for their exceptional service. Nonetheless, some guests have encountered unprepared or rude staff, suggesting occasional service inconsistencies.

Parking at Sara Palace Hotel garners positive feedback for its accessibility and ample space. While there are minor concerns about the tight covered garage, the overall availability of safe and convenient parking is a significant advantage.

Wi-Fi service, however, remains an area needing improvement. Many guests report weak and unstable signals, highlighting this as a consistent issue across reviews.

The comfort of the beds receives mixed reactions; many guests find them comfortable, while others experience discomfort due to hard mattresses and low-quality pillows. The comments on bed comfort suggest a somewhat uneven experience.

Overall, Sara Palace Hotel offers a cost-effective stay with notable upsides such as a strategic location, good parking and excellent breakfast. Despite some areas needing improvement, particularly in room maintenance, cleanliness and Wi-Fi reliability, it remains a viable option for budget-conscious travelers prioritizing convenience and basic amenities.
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Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types
Double Room The double room offers air conditioning and a minibar, as well as a private bathroom boasting a walk-in shower. This double room has a wardrobe, a tiled floor and a flat-screen TV. The unit has 1 bed.

Basic Triple Room The unit offers 2 beds.

Standard Twin Room The unit offers 2 beds.

Guest Reviews
8.0
Very Good
Location
Sara Palace Hotel enjoys widespread praise for its standout location, consistently highlighted as a major advantage by its guests. Nestled in a strategic position on João Naves de Ávila Avenue, the hotel offers easy access to key points in Uberlândia, including the highway, markets, pharmacies, supermarkets and the Sabiá Arena. Visitors find the location particularly convenient for avoiding heavy traffic with efficient access to the city entrance and public transportation options like nearby bus stops.

The hotel's location is appreciated not just for its accessibility but also for the peaceful environment it provides, making it a serene retreat despite its proximity to bustling areas. Guests frequently commend the hotel for its good parking facilities, enhancing the overall convenience for those traveling by car.

Rooms and accommodations also receive positive mentions with guests noting the cleanliness and organization of the facilities. The staff's service earns high marks, reinforcing the positive experience of staying at the Sara Palace Hotel. Additionally, many guests mention the excellent breakfast, which, along with the strategic location, makes the hotel a favored choice for visitors to Uberlândia.

Despite a few mentions of noise issues and a somewhat distant position from the city center and airport, the general consensus is that Sara Palace Hotel offers great value for its location, comfort and amenities. The balance of peace and accessibility makes it a reliable option for both business and leisure travelers looking to stay in Uberlândia.

Breakfast
The breakfast at Sara Palace Hotel has received notable praise from guests, highlighted by its variety, quality and overall satisfaction. Many reviews consistently commend the breakfast as very good, excellent and even the best in town, emphasizing the array of options and the delicious flavors. Guests appreciated the hearty and diverse offerings, including fruits, breads, juices and cold cuts, alongside traditional regional dishes and constant availability of coffee and cheese bread at the reception.

While there were some mentions of limited options and simplicity, these did not overshadow the overwhelmingly positive aspects. A significant number of guests found the breakfast to be well-organized, abundant and hygienically presented. Despite a few critical remarks about the lack of variety, the consensus is that the breakfast meets and often exceeds expectations, making it a standout feature of Sara Palace Hotel.

Rooms
Sara Palace Hotel receives mixed reviews regarding its rooms, but positive remarks frequently highlight cleanliness, spaciousness and comfort. Guests often describe the rooms as very clean and well-kept with comfortable, simple accommodations. The rooms are noted for being spacious, offering ample room to relax and having good onboard facilities like air conditioning, a minibar and hot water in the bathrooms.

However, there are several points of contention in the reviews. Some guests note that certain rooms, particularly in block A, are older and in need of renovation. Complaints also arise about the adequacy of certain amenities, such as the lack of face towels and wardrobe space and issues with room cleanliness upon arrival.

Despite these drawbacks, many guests appreciate the hotel's good value for money, often describing their stay as comfortable and peaceful. Rooms are cited as being ideal for business trips due to their simplicity and cleanliness. The large beds and well-maintained facilities further contribute to a generally positive room experience.

Overall, Sara Palace Hotel seems to offer a good stay for those who prioritize cleanliness and spaciousness, though potential guests should be aware of some of the older room conditions and occasional maintenance issues.

Beds
At Sara Palace Hotel, the comfort of the beds receives a mixed bag of reviews. Many guests highlight the beds as very comfortable with several reviews mentioning beds labeled as great or providing a comfortable night’s sleep. Some even found the pillows and beds to offer good relaxation, complemented by well-equipped rooms.

However, a significant number of guests faced issues with bed comfort, frequently mentioning uncomfortable or very hard mattresses with some describing them as causing body pain or needing replacement. Similarly, pillows often did not meet expectations, being described as thin, low, too soft or outright uncomfortable. The lack of extra pillows and the poor condition of some—torn or low quality—added to the negative feedback.

Comments on the blankets were less frequent but consistent in their negativity, citing issues like bad smells, rough texture and insufficient cleaning frequency.

In summary, while some visitors to Sara Palace Hotel find restful nights on their comfortable beds, many others struggle with subpar mattresses and unsatisfactory pillow quality, pointing towards an uneven guest experience regarding bed comfort.

Cleanliness
Sara Palace Hotel generally receives positive feedback regarding its cleanliness with numerous guests praising the rooms as clean, spacious and comfortable. The general areas of the hotel, along with its facilities and corridors, are often described as well-maintained, clean and odorless. The bed and bath linens match the high standards, being clean, fragrant and of good quality. Tidy and organized common spaces contribute to a pleasant and hygienic environment throughout the establishment.

However, there are notable inconsistencies that detract from an otherwise positive impression. Several guests reported finding hair on the floor and in the beds with some even mentioning stained bed equipment. The bathroom cleanliness seems to be a recurring issue with various guests highlighting that it often fails to meet expectations. Specific complaints include dirt under the beds, limescale in the showers and unremoved trash from previous guests. Despite these negative points, the overall sentiment leans towards an appreciation for the cleanliness and organization, although improvements in consistency and detail could enhance the overall guest experience.

Staff
The reviews of Sara Palace Hotel's staff reveal a mixed but generally positive experience for guests. The staff is frequently described using terms such as attentive, polite, helpful and friendly. The reception service stands out with multiple mentions of good and very good service, including specific praise for employees like Elisangela and Gisele who were noted for their exceptional service.

Guests appreciated the friendliness and politeness of the staff, as well as their receptiveness and willingness to assist. The staff's courteous and attentive nature was highlighted with special mentions of the warm reception that included coffee and cheese bread, which added a delightful touch to their stay.

However, there were some negative remarks with a few guests encountering unprepared, rude or grumpy receptionists. Instances of poor service at reception were noted, indicating occasional inconsistencies in staff interactions. Despite these occasional issues, the positive experiences with attentive and courteous service seemed to outweigh the negatives with many guests enjoying the staff's helpful and respectful demeanor during their stay.

Wi-Fi
At Sara Palace Hotel, guests have varying experiences with the Wi-Fi service. While some appreciated the free Wi-Fi network, many others found the internet connectivity lacking. Several reviews highlighted that the Wi-Fi signal in the rooms was unstable and often weak, making it challenging to connect. Some guests noted that the internet would frequently drop or not work at all, which was a consistent concern throughout different reviews. Though the overall service received positive remarks, the hotel's Wi-Fi remains an area needing improvement to meet the expectations of its visitors.

Parking
Sara Palace Hotel offers a generally positive parking experience according to guest reviews. The hotel features ample and accessible parking options, including a spacious parking lot that is ideal for both standard vehicles and larger ones, such as pickup trucks. Guests appreciate the availability of free and safe parking, often highlighting the convenience of parking included in the stay. Additionally, there is private and outdoor parking available and many find the parking very good with plentiful spaces near the entrance for easy access.

While the hotel provides covered parking, some guests mention that the garage entry can be complicated and the covered garage itself is tight. Despite these minor concerns, the overall sentiment leans towards a satisfactory parking experience. The significant emphasis is on the ample, large and safe parking options that meet a variety of guests' needs, making it a notable advantage for those traveling with vehicles.

3 Star
Sara Palace Hotel offers an affordable and cost-effective option for those seeking simple, budget-conscious accommodations. The hotel provides basic amenities that align with its three-star rating. While some guests appreciate the good location and the spacious parking area, others note that the overall cleanliness and maintenance could be improved, mentioning issues like stained linens and substandard general cleanup.

Guests generally find the rooms to be simple but clean and the pillows are noted to be comfortable. However, amenities are somewhat limited with no hairdryers or wardrobes available and some reported disturbances due to noise in the rooms. The lack of reliable internet is another drawback for many visitors.

The breakfast is mentioned as being quite basic and some guests are disappointed by its quality. The hotel could benefit from enhancing its breakfast offerings to meet guest expectations more fully. In terms of comfort, the mattresses have received mixed reviews with some finding them less than ideal.

Overall, Sara Palace Hotel is recognized for providing decent value for money, but there are areas for improvement, particularly in terms of cleanliness and amenities. For travelers prioritizing budget over luxury, it remains a viable option, though tempering expectations regarding the three-star rating and available services would be advisable.


No, Sara Palace Hotel doesn't have any pool.

No, a spa isn't available at Sara Palace Hotel.

Yes, Sara Palace Hotel welcomes dogs.

Yes, parking facilities are available at Sara Palace Hotel.

No, Sara Palace Hotel doesn't have a gym.

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