Ubud-8.49395600,
115.27768500,
Jalan Lanyahan, Br. Nagi(Show on Map)
9.5
Excellent
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A heavenly sanctuary where guests can enjoy a peaceful vacation surrounded by nature, as well as all the luxury amenities and facilities that are in their disposal. Guests can choose among tastefully appointed villas, pamper themselves at the hotel spa, taste the exquisite dishes at the restaurant and take in the breathtaking view from the infinity pool.
Summary of reviewsViceroy Bali is a luxurious 5-star hotel that offers an exceptional experience to its guests. The hotel is located in a serene and picturesque area of Ubud, away from the hustle and bustle of the town center and offers a convenient shuttle service to explore the town. The breakfast is divine with an extensive menu and high-quality fine dining food. The rooms are well set out and provide excellent accommodations with high-quality furnishings and the infinity pool offers breathtaking views of the jungle. The hotel prides itself on attention to detail and cleanliness and the staff are described as friendly, helpful and capable. The pool is a standout feature and the hotel is considered one of the best luxury hotels in Ubud. Overall, Viceroy Bali guarantees 100% relaxation, restoration and indulgence, making it a must-visit for anyone seeking a luxurious and peaceful getaway. Show more
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Boutique-style Resort
Among the best of luxury hotels that Bali has to offer, the Viceroy features traditional design of suites and villas furnished with modern comforts and amenities, each providing a seamless blend of beautiful indoor and outdoor living spaces.
Resort with Infinity Pool
The infinity pool at Viceroy Bali features a swim-up bar and a sitting space with loungers ideal for relaxation, truly embodying the resort's five-star rating. While relaxing in the cool waters, guests can enjoy the view of the tropical jungle that engulfs them and feel truly at peace with their surroundings.
Unusual Resort
This resort is designed to offer luxurious accommodation in a heavenly made place. A stunning infinity pool and a spa with incredible view are only some of the features that visitors will love during their stay.
Resort with Spa
Lembah Bali Spa at Viceroy features a tranquil setting for unwinding and reconnecting and an extensive list of treatments combining Western knowledge and traditional Balinese ancient healing techniques.
Spa facilities opening hours:10:00 - 20:00
Cost for using spa facilities:Prices based on chosen treatments
Spa services:
Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Foot massage
Couples massage
Signature massage
In-room massage
Body scrub
Body wrap
Foot bath
Aromatherapy
Reflexology
Manicure
Pedicure
Spa services hours:10:00 - 20:00
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)Yes
Please suggest which room type a family with one child should choose and where the child will sleep: 2 Adults + 1 Child (under 12 YO) can stay in one-bedroom villa (Pool Suite, Terrace Villa, Deluxe Terrace Villa).
- 0 - under 2 YO, can share bed with parents or on baby cot (please request upon booking). - 2 - under 12 YO, can share bed with parents or on extra bed (additional charge will apply). - 12 YO and above, will be on extra bed (additional charge will apply).
Please suggest which room type a family with two children should choose and where the children will sleep: 2 Adults + 2 Children (under 12 YO) can stay in one-bedroom villa (Pool Suite, Terrace Villa, Deluxe Terrace Villa) and two-bedroom villa (Vice Regal Villas, Viceroy Villa).
If guests choose one-bedroom villa, then oldest child will sleep on extra bed and younger child will share bed with parents (additional charge will apply).
Please suggest which room type a family with three children should choose and where the children will sleep: - Two-bedroom Vice Regal Villas (can accommodate max. 5 people, with 5th person on extra bed). - Two-bedroom Viceroy Villa (can accommodate max. 6 people, with 5th and 6th persons on extra bed).
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: One-bedroom Villas (Pool Suite, Terrace Villa, Deluxe Terrace Villa) - 0 - under 2 YO, can share bed with parents or on baby cot (please request upon booking). Baby cot is complimentary. - 2 - under 12 YO, can share bed with parents or on extra bed (additional charge will apply).
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: One-bedroom Villas (Pool Suite, Terrace Villa, Deluxe Terrace Villa) - 0 - under 2 YO, can share bed with parents or on baby cot (please request upon booking). Baby cot is complimentary. - 2 - under 12 YO, can share bed with parents or on extra bed (additional charge will apply).
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: One-bedroom Villas (Pool Suite, Terrace Villa, Deluxe Terrace Villa) - 0 - under 2 YO, can share bed with parents or on baby cot (please request upon booking). Baby cot is complimentary. - 2 - under 12 YO, can share bed with parents or on extra bed (additional charge will apply).
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: Rp 181,500 net/child
Additional amenities for children:
Kid meals
Children television networks
Is there anything that you would like to highlight, add or clarify? Viceroy Bali does not encourage children under 12 years of age but they are welcome, however a parent or guardian will be required to sign an indemnity form.
To whom is your hotel/accommodation accessible? People who use a wheelchair
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Two units of Deluxe Terrace Villas in our resort have been modified to be handicap accessible with specially fitted features and conveniently located to all main hotel facilities.
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No Currently, all guests needs a health check to enter Indonesia (within 7 days of travel) so at the hotel we do not require another health check however this documents could be shown upon arrival
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Almost contactless - only contact is passport and room key handover. If passport photocopy emailed prior to arrival then this step can be skipped.
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No There are no elevator available at the resort
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 12:00
Other limitations Flexible check-in and out hours and also 2 lobbies + restaurant used for departures and arrival. Since the hotel will not be running at full occupancy we will ensure as little overlap as possible in one villa - try not to have a check-out and new check-in on the same day.
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Isolate guest in villa or staff at home. Doctor and tests to confirm within first 24 hours.
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Gym
Has the hotel closed during the pandemic? Yes Reopening Date: July, 01 2020
Terrace VillaThis amazing villa boasts a private outdoor heated pool and a separate living area with dining area. Guests can enjoy spectacular views of the Petanu River gorge.
Please note that the complimentary spa voucher values RP 200,000. The voucher is eligible for one room and valid only during the stay.
Guests enjoy one-time cocktail for 2 persons per stay.
Includes daily fruit basket in the room.
Deluxe Terrace VillaFeatures a living room with a seating area and a private Balinese-style pavilion.
Please note that the complimentary spa voucher values RP 200,000. The voucher is eligible per room per stay and valid only during the stay.
Guests enjoy one-time cocktail for 2 persons per stay.
Includes daily fruit basket in the room.
Viceroy VillaThe spacious two-bedroom villa boasts a private outdoor pool and surrounded by lush garden with a gazebo to relax in. There are also a separate living area, dining area, and private bathroom with shower facility.
Please note that the complimentary spa voucher values RP 200,000. The voucher is eligible per room per stay and valid only during the stay.
Guests enjoy one-time cocktail for 2 persons per stay.
Includes daily fruit basket in the room.
Pool SuiteThis suite features air conditioning, a flat-screen TV and tile/marble floor.
Please note that the complimentary spa voucher values RP 200,000. The voucher is eligible per room per stay and valid only during the stay.
Guests enjoy one-time cocktail for 2 persons per stay.
Includes daily fruit basket in the room.
Vice Regal Pool Villa One BedroomThis villa features an outdoor living area, a private swimming pool, an outdoor shower and a garden with valley view.
Includes daily fruit basket in the room.
Vice Regal Pool Villa Two BedroomThis villa features jungle view and heated pool.
Please note that the complimentary spa voucher values RP 200,000. The voucher is eligible per room per stay and valid only during the stay. Guests enjoy one-time cocktail for 2 persons per stay.
Elephant Pool VillaThis villa features an open bathroom, a private pool with outdoor shower, a garden and a living area.
Please note that the complimentary spa voucher values RP 200,000. The voucher is eligible per room per stay and valid only during the stay. Guests enjoy one-time cocktail for 2 persons per stay.
Includes daily fruit basket in the room.
Garden Pool VillaThis villa features a pool with a view. Featuring a private entrance, this spacious villa also is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned villa offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
Junior SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a private entrance, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
9.5
Excellent
Location
The Viceroy Bali, CHSE certified, is a stunning hotel located in a serene and picturesque area of Ubud, away from the hustle and bustle of the town center. Guests rave about the beautiful location, situated on a hill with breathtaking views of the canyon. Despite being a few minutes away from the downtown, the hotel offers a convenient shuttle service that takes only 10 minutes to get to and from the heart of Ubud. The shuttle makes it easy to explore the town, either by scooter or on foot, making the hotel's location perfect for all types of travelers. Lastly, guests appreciate the private and secure parking area and helipad, ensuring maximum safety and peace of mind during their stay.
Breakfast
Guests are raving about the breakfast at Viceroy Bali. The high quality fine dining food is divine and the extensive breakfast menu leaves guests spoiled for choice. Many reviewers use words like excellent, amazing and brilliant to describe their morning meal and praise the deliciousness of the breakfast offerings. With so much variety and great quality, guests heap compliments on the breakfast and recommend it highly. However, a few guests found the breakfast buffet bar to be disappointing. Overall, the great breakfast options at Viceroy Bali are a highlight of any stay.
Rooms
If you are searching for a luxurious stay in Bali, look no further than the Viceroy Bali. The 5-star villas are well set out and provide excellent rooms with high-quality furnishings. The terrace villa with a pool is stunning and beyond expectations. The property is organized and clean and the staff takes great care of their guests. You can be assured of a peaceful and private stay with each villa isolated from the others. The views from the infinity pool are breathtaking, overlooking the jungle. The spa and the decoracion of the room and facilities make for a beautiful and relaxing atmosphere. While the price may seem high, the accommodations and service are worth it. Don't hesitate to book your stay here and enjoy the stunning beauty and exemplary service.
Cleanliness
Viceroy Bali is a fantastic property that prides itself on attention to detail and cleanliness. The entire area is impeccably clean and well-maintained with pristine grounds and well-kept amenities. Guests were pleased with the high level of cleanliness with many mentioning how hard it was to find any fault. The staff were not only friendly but also attentive when it comes to cleaning with some guests even commenting on the twice-daily cleaning service. One guest even remarked that there were no lizards or bugs in sight. Despite some minor issues, such as clogged drains and unclean toilets, the overall experience was exceptional with many praising the spectacular pool area with an amazing view. All in all, Viceroy Bali offers a special and memorable experience thanks to its friendly staff and clean, well-maintained property.
Staff
Viceroy Bali is a luxurious hotel with exceptional customer service, as mentioned by the numerous positive reviews from guests. The staff are described as friendly, helpful and capable, always willing to go above and beyond to make each guest feel special. Many reviews specifically praise the staff's hospitality, warm welcome and willingness to accommodate any request. Some guests even mention that the staff were the highlight of their stay with certain individuals or the entire team being particularly amazing. Guests appreciate the hotel's location and amenities, but it is the staff that truly shine and make this hotel stand out.
Pool
The pool at Viceroy Bali is a standout feature according to guests, who consistently praise its beauty and size. The infinity pool is a particular favorite, offering stunning views of the jungle and a heavenly spot to start the day. Many guests also enjoy the private pool options with some noting that the heated pool is a great touch. Though some guests found the main pool to be small relative to the size of the property, there are still plenty of equipment and space to get in a holiday workout. Some guests even enjoyed breakfast in the pool, while others noted the convenience of the helipad. Overall, the pool is a highlight of the Viceroy Bali experience with guests describing it as one of the best they've ever encountered.
5 Star
Looking for an excellent 5-star hotel that can set a new standard for classy Balinese hospitality? Look no further than Viceroy Bali, CHSE Certified. This luxury hotel has been highly praised by many guests for its amazing facilities and services, providing an unforgettable stay and vacation retreat. From the friendly and helpful staff to the clean and comfortable accommodations, everything about this 5-star property exudes luxury and sophistication. Whether you're looking for a special event or simply seeking a special experience, Viceroy Bali has everything you need to ensure your stay is nothing short of exceptional. So, leave the rest and head to this amazing property as soon as possible!
Luxury
If you're looking for a luxurious and peaceful getaway, look no further than the Viceroy Bali. This 5-star hotel is the epitome of Balinese hospitality, setting a new standard for class and relaxation. With amazing facilities and breathtaking pool villas, it's no wonder guests often describe the Viceroy as the best luxury hotel in Ubud with some even calling it the best accommodation in Bali. The Aperitif restaurant on the premises is a must-visit, offering a truly luxurious dining experience. Despite the grandeur, the hotel still manages to provide a personal touch with friendly staff and attention to every detail. This hotel guarantees 100% relaxation, restoration and indulgence. 자세히보기
Yes, Viceroy Bali has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Pool Swim Up Bar, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Viceroy Bali. For more information, read the answers to the Spa questionnaire
No, Viceroy Bali doesn't allow dogs.
Yes, parking facilities are available at Viceroy Bali. For more information, read the answers to the Parking questionnaire
Yes, Viceroy Bali has a gym. For more information, read the answers to the Gym questionnaire