Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
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Summary of reviewsFortune Resort Sullivan Court, Ooty, a member of the ITC Hotel Group, presents a highly regarded experience for travelers seeking comfort and convenience in a prime location. Its strategic position in the heart of Ooty provides easy access to key attractions like the Government Rose Garden, main market areas and downtown, all while maintaining a serene and tranquil environment that offers beautiful views from its hilltop setting. Guests consistently praise the exceptional service and well-maintained property, highlighting the courteous and supportive staff who go out of their way to enhance the overall experience.
Breakfast at the resort receives mixed reviews with many guests commending the delicious and varied spread that caters to both vegetarians and non-vegetarians, including live counters for eggs and dosa. However, some guests cite limited options and repetitiveness as areas needing improvement. Despite occasional service lapses and long queues, the breakfast's taste and hygiene generally exceed expectations.
The dinner experience follows a similarly positive trend with guests frequently praising the quality and variety of the menu. The cooperative and friendly staff contribute significantly to the dining experience, although there are mentions of inconsistencies in food serving and occasional issues with buffet refills and specific item availability.
Rooms at the resort are described as spacious, well-equipped and comfortable with particular appreciation for cleanliness and maintenance. Guests applaud the grand decor and thoughtful layout, though some note that room views and sizes can vary with a few instances of smaller or congested spaces for larger groups. Overall, rooms offer a comfortable and aesthetically pleasing environment, bolstered by diligent housekeeping.
Cleanliness across the resort is consistently praised with guests noting clean facilities, fresh linens and well-maintained environments. While there are occasional isolated incidents of cleanliness issues, the overall commitment to hygiene and sanitization remains commendable.
The staff at Fortune Resort Sullivan Court are a standout feature, earning frequent praise for their professionalism, attentiveness and friendly demeanor. Their courteous and helpful nature, from the front desk to housekeeping, leaves a lasting positive impression on guests, significantly contributing to the resort's reputation for excellent service.
Lastly, guest experiences with the beds are varied with many finding them comfortable and satisfactory. However, some concerns are raised about the softness and quality of the mattresses. Despite these occasional issues, the resort is generally regarded as a comfortable stay with the positive experiences outweighing the negatives.
In summary, Fortune Resort Sullivan Court in Ooty stands out for its prime location, exceptional staff service and well-maintained, comfortable rooms, making it an appealing choice for travelers looking to explore Ooty while enjoying a pleasant and convenient stay.
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Breakfast at the resort receives mixed reviews with many guests commending the delicious and varied spread that caters to both vegetarians and non-vegetarians, including live counters for eggs and dosa. However, some guests cite limited options and repetitiveness as areas needing improvement. Despite occasional service lapses and long queues, the breakfast's taste and hygiene generally exceed expectations.
The dinner experience follows a similarly positive trend with guests frequently praising the quality and variety of the menu. The cooperative and friendly staff contribute significantly to the dining experience, although there are mentions of inconsistencies in food serving and occasional issues with buffet refills and specific item availability.
Rooms at the resort are described as spacious, well-equipped and comfortable with particular appreciation for cleanliness and maintenance. Guests applaud the grand decor and thoughtful layout, though some note that room views and sizes can vary with a few instances of smaller or congested spaces for larger groups. Overall, rooms offer a comfortable and aesthetically pleasing environment, bolstered by diligent housekeeping.
Cleanliness across the resort is consistently praised with guests noting clean facilities, fresh linens and well-maintained environments. While there are occasional isolated incidents of cleanliness issues, the overall commitment to hygiene and sanitization remains commendable.
The staff at Fortune Resort Sullivan Court are a standout feature, earning frequent praise for their professionalism, attentiveness and friendly demeanor. Their courteous and helpful nature, from the front desk to housekeeping, leaves a lasting positive impression on guests, significantly contributing to the resort's reputation for excellent service.
Lastly, guest experiences with the beds are varied with many finding them comfortable and satisfactory. However, some concerns are raised about the softness and quality of the mattresses. Despite these occasional issues, the resort is generally regarded as a comfortable stay with the positive experiences outweighing the negatives.
In summary, Fortune Resort Sullivan Court in Ooty stands out for its prime location, exceptional staff service and well-maintained, comfortable rooms, making it an appealing choice for travelers looking to explore Ooty while enjoying a pleasant and convenient stay.
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4-Star Resort
Guest Reviews
Nestled in the heart of Ooty, Fortune Resort Sullivan Court boasts an enviable location that sets it apart as an ideal choice for travelers. The hotel's proximity to key attractions, such as the renowned Government Rose Garden, makes it a convenient and accessible spot for guests. Many reviews highlight its central placement within the city's prime regions, ensuring that downtown and the main market are just a stone's throw away. Despite its centrality, the hotel manages to provide a sense of peace and seclusion, offering guests a tranquil retreat. The strategic hilltop position allows for beautiful views and a serene environment, enhancing the overall experience. Reviewers frequently commend the exceptional service and well-maintained property with many noting the courteous and supportive staff. Whether it’s for a quick shopping trip or a leisurely stroll through the rose garden, the excellent location ensures that everything is within easy reach, making it an excellent base for exploring all that Ooty has to offer.
Fortune Resort Sullivan Court in Ooty, a member of the ITC Hotel Group, receives mixed reviews regarding its breakfast offerings. While many guests praise the breakfast spread as excellent, amazing and delicious, noting the variety and live counters for eggs and dosa, some express dissatisfaction with the limited options and repetitive menu. Despite some criticisms of long queues and occasional lapses in service quality, the breakfast’s taste and hygiene standards are often highlighted positively. Both vegetarians and non-vegetarians find the variety catering to their preferences with a menu primarily Indian but with international options that exceed expectations. The breakfast is described as good with some reviewers noting it goes beyond just good to fantastic. However, there is consensus that while the spread is generally impressive, improvements could still be made in freshness and variety, especially in creating a more diverse daily menu.
At Fortune Resort Sullivan Court, Ooty, the dinner experience receives mostly positive feedback from guests. Many commend the excellent hospitality, noting that the staff is cooperative and very helpful. The food is described as delicious and varied with an elaborate and tasty menu. Guests often mention the quality of the dinner, using terms like very good, excellent and awesome to describe their meals.
However, some details are mentioned that indicate areas for improvement. A few guests experienced inconsistencies in food and serving, such as mixed-up orders during their first dinner and fewer dinner options than expected. Additionally, there were remarks about the buffet not being refreshed or refilled timely and specific items like dosa not being available at night.
Overall, while the dining experience at the resort is highly regarded for its taste and variety, there are occasional lapses in service and availability that need to be addressed.
Fortune Resort Sullivan Court in Ooty offers a variety of room experiences with many guests highlighting the positives. The rooms are consistently described as spacious, well-equipped and comfortable. Cleanliness and maintenance are frequently praised with guests noting that both the rooms and bathrooms are particularly neat and clean. Many visitors appreciated the grand decor and well-laid-out designs, lending a sense of comfort and satisfaction to their stay.
Guests in suite and club rooms found them to be especially spacious and delightful. Mountain View rooms are available, though some visitors were disappointed with the view or location of their assigned rooms. Despite these occasional drawbacks, the overall feedback on room size and amenities remains largely positive. However, some rooms were noted to be smaller or congested for larger groups and there were instances where amenities like room slippers had to be requested.
Overall, the rooms at Fortune Resort Sullivan Court provide a comfortable and aesthetically pleasing environment, enhanced by diligent maintenance and cleaning.
Guests' experiences with the beds at Fortune Resort Sullivan Court in Ooty vary. Many found the beds to be comfortable and appreciated their size, highlighting them as a good aspect of their stay. Several reviews specifically mention the beds as very comfortable, contributing positively to their overall comfort at the resort. However, there are also comments indicating that some beds were too soft for certain guests' preferences, leading to discomfort. A few guests noted issues with mattress quality, describing some as dirty, old or sagging, which affected their sleep quality. Despite these varied experiences, the resort is still regarded as a comfortable place by many visitors.
Fortune Resort Sullivan Court in Ooty receives considerable praise for its cleanliness and well-maintained environment. Guests regularly comment on the clean facilities, well-kept rooms, fresh beds and towels, highlighting the hotel's commitment to maintaining a hygienic and sanitized atmosphere. The charm of the property with its old-world touches, adds to the positive experience along with the helpful and welcoming staff.
However, there are occasional lapses, such as isolated incidents of unclean bathrooms and unwanted left-behind items found in rooms, which detract from an otherwise commendable standard of cleanliness. The hotel's favorable location and overall good condition still make it a notable choice for travelers looking for a clean and pleasant stay in Ooty.
Nestled in the serene landscapes of Ooty, Fortune Resort Sullivan Court's staff have held a special place in the hearts of its guests, drawing consistent praise for their courteous and helpful behavior. Multiple reviews highlight the friendly and accommodating nature of the staff, whether it's assisting with early check-ins or offering thoughtful upgrades.
The team at the resort, from the front desk to housekeeping, is noted for their professionalism and attentiveness, ensuring guests feel well taken care of at every interaction. Individual staff members, such as Venkatesh from the F&B department, have made lasting impressions with their exceptional service and kind demeanor.
Guests appreciated the warm welcome and the supportive attitude of the staff, which significantly contributed to their overall positive experience at the resort. The high level of service extended across all departments, from the reception and restaurant to room service and security, leaving guests feeling valued and pampered.
In summary, the excellent service, paired with the staff's friendly and courteous nature, has played a critical role in crafting memorable stays for visitors, making Fortune Resort Sullivan Court a standout destination in Ooty.
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Location
Breakfast
Dinner
However, some details are mentioned that indicate areas for improvement. A few guests experienced inconsistencies in food and serving, such as mixed-up orders during their first dinner and fewer dinner options than expected. Additionally, there were remarks about the buffet not being refreshed or refilled timely and specific items like dosa not being available at night.
Overall, while the dining experience at the resort is highly regarded for its taste and variety, there are occasional lapses in service and availability that need to be addressed.
Rooms
Guests in suite and club rooms found them to be especially spacious and delightful. Mountain View rooms are available, though some visitors were disappointed with the view or location of their assigned rooms. Despite these occasional drawbacks, the overall feedback on room size and amenities remains largely positive. However, some rooms were noted to be smaller or congested for larger groups and there were instances where amenities like room slippers had to be requested.
Overall, the rooms at Fortune Resort Sullivan Court provide a comfortable and aesthetically pleasing environment, enhanced by diligent maintenance and cleaning.
Beds
Cleanliness
However, there are occasional lapses, such as isolated incidents of unclean bathrooms and unwanted left-behind items found in rooms, which detract from an otherwise commendable standard of cleanliness. The hotel's favorable location and overall good condition still make it a notable choice for travelers looking for a clean and pleasant stay in Ooty.
Staff
The team at the resort, from the front desk to housekeeping, is noted for their professionalism and attentiveness, ensuring guests feel well taken care of at every interaction. Individual staff members, such as Venkatesh from the F&B department, have made lasting impressions with their exceptional service and kind demeanor.
Guests appreciated the warm welcome and the supportive attitude of the staff, which significantly contributed to their overall positive experience at the resort. The high level of service extended across all departments, from the reception and restaurant to room service and security, leaving guests feeling valued and pampered.
In summary, the excellent service, paired with the staff's friendly and courteous nature, has played a critical role in crafting memorable stays for visitors, making Fortune Resort Sullivan Court a standout destination in Ooty.
No, Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group doesn't have any pool.
Yes, a spa is available at Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group.
No, Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group doesn't allow dogs.
Yes, parking facilities are available at Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group.
Yes, Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has a gym.
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