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Summary of reviewsUeda Tokyu REI Hotel enjoys a strategic location, praised for its proximity to the train station and ease of access. Guests appreciate the convenience for exploring Ueda city and its nearby shopping districts and restaurants. Despite its central setting, the hotel maintains a quiet ambiance, contributing to a restful stay. The spacious parking lot is a notable benefit, particularly for those traveling by car.
The breakfast offerings at the hotel are consistently lauded with guests remarking on the delicious and varied options, including a standout morning curry and rice dish. The cleanliness and efficient service in the breakfast area augment the positive dining experience.
Guests find the rooms generally spacious, comfortable and exceptionally clean with well-maintained amenities and reliable internet. While a few commented on occasional cramped spaces and minor issues like moldy smells, the majority are pleased with the aesthetics and cleanliness. The hotel's affordable rates enhance its appeal, exceeding expectations for both comfort and value.
The hotel stands out for its exceptional cleanliness, not only in the rooms but throughout the entire facility, including dining and common areas. This commitment to cleanliness is complemented by the staff's friendliness and attentiveness, further enhancing the welcoming atmosphere. Guests frequently praise the staff's politeness, helpfulness and excellent customer service, noting their extra efforts to assist with luggage and provide accurate information.
The parking facility is another strong point with its free, spacious and easily accessible parking lot receiving positive feedback. This convenience is especially appreciated by those exploring the nearby shopping district.
While the beds receive mixed reviews, many guests find them clean and comfortable. Some noted the beds to be narrow with a few comments about unpleasant smells and overly soft pillows affecting sleep quality. Despite these concerns, the overall feedback highlights a generally comfortable sleep experience.
In summary, Ueda Tokyu REI Hotel is a practical, affordable option that provides exceptional cleanliness, a convenient location, excellent breakfast and a welcoming staff. It caters well to both business travelers and families, offering a quiet and pleasant stay at a great value.
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