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Summary of reviewsThe Lighthouse Hotel in Ulverstone has received widespread acclaim, particularly for its convenient and central location. Situated in the heart of town, it provides easy access to the main shopping district, cafes and local attractions, including the beach and ferry terminals, while maintaining a peaceful and quiet setting. Guests consistently appreciate the clean, modern and spacious rooms, which feature comfortable beds, blackout curtains and fully-equipped amenities such as fridges and microwaves. The hotel’s cleanliness is particularly noteworthy with rooms and bathrooms described as spotless and well-designed.
The dining experience at The Lighthouse Hotel is another highlight. The breakfast offerings, which include both room service and bistro dining, are generally praised for their deliciousness and reasonable pricing, despite some mixed reviews on specific items like poached eggs and coffee. Dinner at the in-house restaurant has earned high marks for its taste, large portions and excellent value for money with specific dishes like lamb shanks and gummy shark receiving special mentions. Family-friendly amenities add to the appeal with a playroom, gym and spa available for guests.
The hotel's staff is frequently highlighted as one of its standout features. Guests describe the team as friendly, efficient and exceptionally helpful, ensuring a warm and welcoming atmosphere. This high level of hospitality significantly enhances the overall guest experience, making the hotel a preferred destination for various types of travelers, including families and honeymooners.
Additional amenities such as free and ample parking, a well-maintained gym and enjoyable spa facilities contribute positively to guests’ stays. However, the WiFi service does receive mixed reviews with some guests reporting connectivity issues. Despite this, the overall sentiment towards The Lighthouse Hotel remains highly favorable with many guests highlighting its blend of comfort, cleanliness and convenience as key reasons for their satisfaction. For those seeking a reliable and pleasant stay in Ulverstone, The Lighthouse Hotel stands out as an excellent choice. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Room Types
Queen RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features air conditioning, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. This triple room features air conditioning, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.
Superior Queen RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a seating area, a dining area, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Superior Double or Twin RoomThe spacious twin/double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin/double room features a seating area, a dining area, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.
Superior King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Executive SuiteThe spa bath is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a toaster. This suite has air conditioning, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Superior Queen and Bunk (Internal room NO window)The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
The Lighthouse Hotel in Ulverstone boasts a highly praised location, making it a top choice for travelers seeking convenience and accessibility. Nestled centrally in town, it provides easy access to the main shopping district, cafes, restaurants and bars, allowing guests to walk everywhere they need. The proximity to the beach, wharf and ferry adds to its appeal, especially for those arriving via the Spirit of Tasmania. Despite being in the heart of the action, the hotel is described as having a quiet and peaceful setting. The location is ideal for exploring the town's Sunday markets, grocery stores and other local amenities, ensuring that everything needed is within walking distance. The combination of a central location and modern, clean facilities, as well as friendly staff and on-site dining options, makes The Lighthouse Hotel a convenient and enjoyable stay for visitors.
Breakfast
The breakfast experience at The Lighthouse Hotel generally receives positive remarks from guests. Many found the breakfast to be both delicious and reasonably priced with several mentioning it as good value. The dining room atmosphere was commended with guests expressing satisfaction with their meals, both at breakfast and dinner. Options for breakfast include either room service or dining in the bistro, adding convenience for guests.
The quality of the food often earned praise, though some specific items like the poached eggs and coffee received mixed reviews. The option for guests to prepare and enjoy their own breakfast in the lounge on the first floor was also noted. While some found the breakfast offerings a bit sparse or the continental breakfast expensive, overall, the experience was positive with the breakfast described as fantastic, good and scrumptious by different visitors.
Dinner
The dining experience at The Lighthouse Hotel has been consistently praised by guests with many highlighting the great food and enjoyable meals available at the in-house restaurant and bistro. Reviewers frequently described the portions as huge, emphasizing the excellent value for money. The restaurant, praised for its convenience and quick service, offers a wide variety of meal choices that cater to all tastes, making it an ideal spot for both dinner and breakfast.
Guests have found the meals to be delicious and well-priced with specific mentions of the lamb shanks and gummy shark dinner being particularly noteworthy. Families appreciated the amenities like the playroom, spa and gym, which added to the comfort of their stay. The overall quality of food received high marks with terms like fantastic, amazing and exceptional dining appearing repeatedly in the reviews.
A couple of diners did mention that there were some inconsistencies, such as a tough roast meat and a burnt vegetable lasagne, but these seem to be rare occurrences amidst a bulk of positive feedback. In summary, The Lighthouse Hotel's dining options provide a delightful and satisfying culinary experience that complements a comfortable and convenient stay.
Rooms
The guest reviews for The Lighthouse Hotel's rooms consistently highlight several positive attributes. The rooms are described as clean, modern and spacious with many noting recent renovations and updates. Guests particularly appreciate the large, comfortable beds, black-out curtains and generously sized bathrooms, some of which feature spa baths.
The accommodations are well-appointed, equipped with all necessary amenities such as fridges, microwaves and large TVs. Many reviewed rooms were noted for their stylish decor and functional design, making them both pleasant and practical for a stay.
The comfort level of the rooms is frequently emphasized with words like "comfy" and "quiet" recurring throughout the reviews. The cleanliness of the rooms stands out as a consistent highlight with several guests noting the rooms were spotlessly maintained.
Overall, The Lighthouse Hotel’s rooms are recognized for their high standards, delivering a blend of modern comfort and thoughtful amenities, making them a preferable option for travelers seeking both value and quality.
Beds
The Lighthouse Hotel promises a restful night’s sleep with its consistently praised beds. Guests frequently highlight the comfort provided by the hotel's beds, describing them as very comfortable, super comfy and even the comfiest they've encountered during entire holidays. The firm yet comfortable mattresses cater to diverse preferences and the spacious rooms with excellent lighting enhance the overall experience. King-sized beds with their ample space, add to the comfort and the cleanliness of the bedding only boosts guest satisfaction. Modern rooms complement the comfort of these excellent beds, making stays both pleasant and restful. Those who value a good night's sleep will find the beds at The Lighthouse Hotel genuinely satisfying.
Cleanliness
The Lighthouse Hotel has garnered high praise from its guests, particularly for its impeccable cleanliness. The rooms at the hotel are described as exceptionally clean, comfortable and modern with clean and tidy accommodations being a consistent highlight. Many reviews emphasize the spotless condition of the rooms and bathrooms, which are noted to be not only very clean but also well-designed and updated. Housekeeping services are efficient, ensuring that rooms are serviced promptly and maintained to high standards.
Guests appreciate the tasteful decor with rooms often described as fresh, newly renovated and well-equipped with modern amenities. The bathrooms receive special mention for their cleanliness and modern fixtures. The hotel's overall presentation is neat, tidy and organized, contributing to a welcoming and pleasant atmosphere.
The central location of the hotel adds to its convenience, allowing easy access to local attractions. Friendly and helpful staff further enhance the experience, consistently providing excellent service. The combination of superb hospitality, pristine rooms and a well-maintained property makes The Lighthouse Hotel a standout choice for travelers seeking comfort and cleanliness.
Staff
The Lighthouse Hotel has garnered commendable acclaim for its outstanding staff, as evidenced by numerous guest reviews. Visitors frequently highlight the friendly, welcoming and polite nature of the hotel team. The staff consistently display helpfulness and an eagerness to assist, enhancing the overall guest experience. Front desk and reception services, in particular, have received praise for their efficiency and warmth. Housekeeping and other service areas also contribute positively, maintaining clean rooms and courteous interactions.
Guests repeatedly describe the staff as exceptional, wonderful and fantastic, noting their professionalism and accommodating demeanor. The hotel's employees are recognized for their excellent communication and informative assistance, ensuring that visitors feel well-cared for throughout their stay. Despite a minor mention of a smoking area affecting the gym's ambience, the overwhelmingly positive feedback underscores the staff's role in making The Lighthouse Hotel a preferred destination for honeymoons, family getaways or any leisure travel.
In summary, the friendly, helpful and efficient staff at The Lighthouse Hotel play a vital role in providing an exceptional hospitality experience, often leaving guests highly satisfied and eager to return.
Wi-Fi
Guests at The Lighthouse Hotel have shared mixed experiences regarding the WiFi service. On the positive side, several reviews noted the WiFi as being great or good with some appreciating the hotel's policy on managing the number of devices connected at any time. However, there were also a number of complaints about the WiFi, including issues with connectivity, difficulties in accessing the internet and some guests not receiving the WiFi password. Additionally, some reviewers mentioned struggles with streaming services like Netflix and the general need for improvement in the internet service.
Spa
The spa facilities at The Lighthouse Hotel have generally received positive feedback from guests. Many appreciated the unexpected bonus of a gym and sauna, which added to their stay. It was noted that having a spa bath in the room, particularly in the executive suites, was an absolute bonus and offered a relaxing experience. Families found the playroom, spa and gym particularly enjoyable with kids loving these amenities.
However, there were a few criticisms regarding the spa. Some guests reported issues with the spa being unavailable or not operational during their stay. In some instances, the spa emitted loud noises and there were complaints about cleanliness. Despite these occasional drawbacks, the general sentiment about the spa and gym facilities was favorable, contributing significantly to the overall satisfaction of guests.
Gym
The gym at The Lighthouse Hotel consistently receives positive feedback from guests. They appreciate the well-maintained facilities and mention the gym is regularly cleaned, making for a pleasant experience. Many were pleasantly surprised by the presence of both a gym and a sauna, finding these amenities to be delightful additions to their stay. The gym is noted to have enough equipment to meet workout needs and some guests highlighted its excellence. Families particularly enjoyed the combination of the gym, spa and playroom with kids finding the facilities enjoyable too. Overall, the gym stands out as a well-liked feature of the hotel.
Parking
Guests of The Lighthouse Hotel have consistently found the parking facilities convenient and ample with a variety of options available. Many appreciated the easy and free parking opportunities, noting that there are plenty of spots both on the street and behind the hotel. The availability of on-site parking and complimentary car parking was particularly well-received.
However, some guests mentioned that while there is parking near the hotel, the spots can sometimes be a bit tight or located a bit further from the property than ideal. For specific needs, such as motorcycle parking, there is a secure, garaged lockup available, which adds a layer of convenience and security.
Despite these few critiques, the overall sentiment suggests that guests generally found parking to be hassle-free and abundant, enhancing the overall stay experience at The Lighthouse Hotel.
Family
The Lighthouse Hotel offers a wonderful stay for families, often praised for its family-friendly environment and atmosphere. The hotel features a dedicated play centre and playground that keep children engaged, while activities like face painting add to the fun. Dining is a pleasure with options such as a family-friendly restaurant and a unique offer where kids eat free from Monday to Thursday. Guests highlight the extensive family areas, which are notably large and generous, providing ample space for both relaxation and play. The hotel's great proximity to other attractions makes it a convenient choice, especially for those traveling through Ulverstone before taking the ferry back to Melbourne. For larger families, the hotel accommodates with room options fitting for bigger groups. Overall, The Lighthouse Hotel is a great place to stay for a memorable family vacation.
3 Star
The Lighthouse Hotel offers great value for money with its comfortable, clean rooms and accommodating staff. While it may lack an elevator, its straightforward amenities and reasonable costs make it a suitable choice, especially for travelers arriving by ferry. The hotel maintains a convenient location and rooms are notably spacious, enhancing the overall experience. However, it is important to note that some guests have mentioned a noisy environment and lukewarm showers. For a three-star establishment, it provides basic facilities but ensures cleanliness and comfort, making it a reliable option for budget-conscious travelers.
No, The Lighthouse Hotel doesn't have any pool.
Yes, a spa is available at The Lighthouse Hotel.
No, The Lighthouse Hotel doesn't allow dogs.
Yes, parking facilities are available at The Lighthouse Hotel.