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Summary of reviewsBrakanes Hotel is lauded for its exceptional location along the scenic fjord coast in Ulvik, offering guests a tranquil and picturesque retreat. Nestled amidst stunning fjord views and snow-capped mountains, the hotel provides a serene waterfront and beautiful gardens perfect for relaxation and outdoor activities. The peaceful village of Ulvik adds to the charm, making it an ideal destination for nature lovers.
The breakfast experience is largely well-received with an extensive buffet of fresh, local products and a diverse range of delicious options like fresh bread, salmon and croissants. Guests appreciate enjoying their morning meals with scenic fjord views, further enhancing their dining experience.
Despite some critiques about menu variety and high costs, many guests praise the dinner offerings for their delicious flavors and quality dishes such as halibut and veal. The ambiance and fjord views add to a pleasant dining setting, although there is a noted need for more menu options and better service efficiency.
Room reviews reveal a mix of positive and negative feedback. Guests appreciate the spacious, comfortable and modernized rooms with balconies offering breathtaking fjord views. However, some rooms are outdated and in need of renovation with complaints about poor lighting, ventilation and cleanliness issues. Amenities like tea or coffee facilities and hygiene products are also noted as lacking.
The hotel generally maintains good cleanliness standards with many guests commenting positively on the overall neatness. However, some areas, particularly bathrooms and common spaces like the indoor pool, require better upkeep.
The staff consistently receive praise for their friendliness and helpfulness. Guests highlight the warm and professional demeanor of the team, contributing to a positive experience. Some issues with the reception staff's efficiency are mentioned, but overall, the service is seen as courteous and attentive.
Wi-Fi experiences vary with many finding the connection strong and reliable, while others encounter issues with weak or slow internet. The indoor pool receives mixed feedback; it is appreciated when well-maintained and heated but is sometimes described as too small and cold. The outdoor pool and hot tub are frequently noted as out of service.
Brakanes Hotel is family-friendly with activities and amenities catering to all ages, making it a preferred choice for family gatherings. The beds receive mixed reviews with some guests finding them comfortable and others encountering issues with softness and wear. The hotel’s four-star rating is seen as inconsistent by some guests with calls for facility updates and improved services.
For business travelers, the hotel provides meeting rooms and conference spaces, making it a practical choice despite some complaints about room smells and reserved staff interactions. Accessibility options are comprehensive, ensuring a comfortable stay for guests with disabilities.
Overall, Brakanes Hotel offers a scenic and peaceful retreat with well-maintained facilities and friendly service, though some areas need modernization and improved attention to detail.
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