Hotel Belweder
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Summary of reviewsHotel Belweder in Ustroń is highly praised across multiple categories, making it a standout choice for travelers seeking relaxation, scenic beauty and excellent service. Its location is particularly noted for its serene and green setting perched on the slope of Mount Równica, providing breathtaking views of the surrounding mountains and the city below. The tranquil atmosphere and close proximity to nature trails and attractions add to its charm, creating an ideal spot for a peaceful getaway.
Guests consistently rave about the hotel's breakfast offerings, praising the delicious, varied and plentiful options. The selection includes fresh, regional cheeses and a wide range of healthy choices, all served in a delightful setting with beautiful views. The friendly and competent service further enhances the dining experience.
While dinner experiences receive mixed feedback, the majority of guests commend the quality and taste of the food, the varied menu and the friendly service. Certain specialties like meringue stand out, although some guests feel that portion sizes and menu selection could be improved.
The rooms at Hotel Belweder are another highlight, frequently praised for their spaciousness, cleanliness and beautiful views from the balconies. Guests appreciate the comfortable and well-furnished interiors, along with amenities such as double beds, large bathtubs and desks for working. The hotel maintains a high standard of cleanliness and an inviting atmosphere, contributing to a pleasant and comfortable stay despite minor maintenance issues.
Cleanliness throughout the hotel is impeccable with daily housekeeping ensuring fresh towels and well-maintained spaces. The hotel grounds and public areas are described as very clean and welcoming, a testament to the diligent and friendly staff.
Guests also commend the professionalism and friendliness of the hotel's staff, from the reception to housekeeping and restaurant teams. Specific staff members are praised for their attentiveness and willingness to go the extra mile, adding a personal touch to the overall positive experience.
The complimentary WiFi receives generally positive remarks for its strong signal and quick, responsive connection, although a few guests report issues with connectivity in certain areas.
The hotel's spa stands out for its relaxing atmosphere, cleanliness and range of treatments. Guests enjoy the excellent facilities, including the sauna, pool and steam rooms with many recommending the spa for its high standard of service and relaxation.
The pool facilities are another major draw, featuring a large, clean saltwater pool, indoor and outdoor jacuzzis and family-friendly amenities. The pool area is well-maintained and offers warm, inviting water, making it a delightful experience for both relaxation and recreation.
Parking at Hotel Belweder is generally convenient and free, though there are occasional challenges with finding a spot and some reports of paid parking, especially when not reserved through specific booking services.
For families, Hotel Belweder provides a welcoming and accommodating environment with a range of activities and amenities catering to children, from animations and daily movie screenings to a dedicated playroom and kid-friendly meals. The large rooms and thoughtful provisions like baby cribs further enhance the family-friendly experience.
In summary, Hotel Belweder excels in offering a rejuvenating and memorable stay with its scenic location, excellent breakfast, spacious rooms, impeccable cleanliness, friendly staff, relaxing spa and family-friendly facilities, making it a top choice for travelers.
Categories
Guests consistently rave about the hotel's breakfast offerings, praising the delicious, varied and plentiful options. The selection includes fresh, regional cheeses and a wide range of healthy choices, all served in a delightful setting with beautiful views. The friendly and competent service further enhances the dining experience.
While dinner experiences receive mixed feedback, the majority of guests commend the quality and taste of the food, the varied menu and the friendly service. Certain specialties like meringue stand out, although some guests feel that portion sizes and menu selection could be improved.
The rooms at Hotel Belweder are another highlight, frequently praised for their spaciousness, cleanliness and beautiful views from the balconies. Guests appreciate the comfortable and well-furnished interiors, along with amenities such as double beds, large bathtubs and desks for working. The hotel maintains a high standard of cleanliness and an inviting atmosphere, contributing to a pleasant and comfortable stay despite minor maintenance issues.
Cleanliness throughout the hotel is impeccable with daily housekeeping ensuring fresh towels and well-maintained spaces. The hotel grounds and public areas are described as very clean and welcoming, a testament to the diligent and friendly staff.
Guests also commend the professionalism and friendliness of the hotel's staff, from the reception to housekeeping and restaurant teams. Specific staff members are praised for their attentiveness and willingness to go the extra mile, adding a personal touch to the overall positive experience.
The complimentary WiFi receives generally positive remarks for its strong signal and quick, responsive connection, although a few guests report issues with connectivity in certain areas.
The hotel's spa stands out for its relaxing atmosphere, cleanliness and range of treatments. Guests enjoy the excellent facilities, including the sauna, pool and steam rooms with many recommending the spa for its high standard of service and relaxation.
The pool facilities are another major draw, featuring a large, clean saltwater pool, indoor and outdoor jacuzzis and family-friendly amenities. The pool area is well-maintained and offers warm, inviting water, making it a delightful experience for both relaxation and recreation.
Parking at Hotel Belweder is generally convenient and free, though there are occasional challenges with finding a spot and some reports of paid parking, especially when not reserved through specific booking services.
For families, Hotel Belweder provides a welcoming and accommodating environment with a range of activities and amenities catering to children, from animations and daily movie screenings to a dedicated playroom and kid-friendly meals. The large rooms and thoughtful provisions like baby cribs further enhance the family-friendly experience.
In summary, Hotel Belweder excels in offering a rejuvenating and memorable stay with its scenic location, excellent breakfast, spacious rooms, impeccable cleanliness, friendly staff, relaxing spa and family-friendly facilities, making it a top choice for travelers.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in a serene, green setting, Hotel Belweder in Ustroń receives high praise for its exceptional location. Perched on the slope of Mount Równica, the hotel boasts sweeping views of the surrounding mountains and the city below. Guests consistently highlight the peaceful and quiet atmosphere, making it an ideal spot for relaxation away from the bustle of city life.
The hotel's elevated position provides stunning panoramas, both day and night with balconies offering vistas of illuminated cityscapes and the picturesque mountains. The nearby mountain trails and wooded hills offer ample opportunities for nature walks and excursions. Visitors appreciate the close proximity to attractions like Surprise Park and the mini zoo, while also noting the convenience of free parking.
Despite the distance from the city center, which involves a walk of over half an hour, the tranquil environment and scenic beauty more than compensate. People laud the hotel's spacious rooms, the relaxing pool area with views of Czantoria and the well-maintained Japanese garden. The blend of natural surroundings and top-notch amenities sets the stage for a rejuvenating and memorable stay at Hotel Belweder.
The breakfast experience at Hotel Belweder consistently receives high praise from guests. Many highlight the delicious and varied nature of the meals with a wide selection of fresh, regional cheeses and other healthy options. Reviews laud the excellent quality of the food, noting that it caters to all tastes and dietary needs. Freshly made selections and a bountiful buffet ensure guests start their day satisfied, though a few have mentioned that certain items could be better replenished towards the later part of the breakfast service.
Guests appreciate the friendly and competent service, which adds to the overall positive dining experience. The ambiance, especially the breakfast room with a beautiful view, enhances the meal. While a small number of guests found the breakfast offerings to be limited or mediocre for a 5-star establishment, the overwhelming majority describe the breakfasts as plentiful, fresh and exquisitely presented.
Additionally, the breakfast's variety and quality make it a standout feature of the hotel, aligning well with its other amenities such as the saltwater pool and spa. Overall, Hotel Belweder's breakfast offerings significantly contribute to the positive guest experience, making it a memorable start to the day for many visitors.
At Hotel Belweder, dinner experiences receive a mix of praise and critique from guests. On the positive side, guests frequently commend the restaurant's varied and delicious meals, highlighting the excellent cuisine and delicious dishes from the menu. There's an appreciation for the friendly service and the delightful presentation and taste of certain specialties such as meringue. Many guests have described the food as excellent and the dinners as fantastic. The possibility of dining on a charming terrace enhances the overall experience for some.
Breakfast and dinner offerings are often noted as very good with a rich and extensive menu available for guests. Despite some negative experiences, most reviews suggest that the food and drink quality remains high, contributing to an enjoyable dining experience.
However, there are notable areas for improvement. Some guests were disappointed with the dinner portions, finding them small relative to the price with specific complaints about the tastelessness of certain dishes like fish and reheated ribs. A few have also mentioned a limited selection of food, varying dinner service quality and an uninteresting menu.
Overall, while the food at Hotel Belweder garners substantial praise for its taste and quality, inconsistencies in portion sizes and menu selection suggest room for improvement in the dining experience.
Hotel Belweder has garnered positive feedback for its spacious, clean and well-maintained rooms. Guests frequently praise the large room sizes, some even mentioning 90m2 apartments and the beautiful views from the balconies overlooking mountains, valleys or gardens. Rooms are described as comfortable and tastefully furnished, providing a high standard of cleanliness and a top-notch level of equipment. Many rooms include amenities such as double beds, unfolded sofas, desks for working and large bathtubs.
Guests also appreciate the luxurious breakfasts and friendly, attentive staff, including informative receptionists and housekeeping. The general atmosphere is quiet with clean and peaceful surroundings, enhanced by a beautiful hotel interior. The hotel's family-friendly ambiance and weekend activities for children add to its appeal.
However, a few criticisms were noted, including minor maintenance issues like water damage in the pool area, broken bathroom speakers and wear and tear in some rooms. Despite these occasional drawbacks, the overall consensus is that Hotel Belweder offers comfortable and spacious accommodation, making it a favorable choice for travelers looking for a pleasant stay with beautiful views and excellent service.
Hotel Belweder has garnered predominantly positive feedback regarding the comfort of its beds, making it a noteworthy choice for travelers seeking rest. Many guests praise the large and comfortable beds, noting that they offer a great night's sleep. The mattresses are commonly described as very comfortable, contributing significantly to the overall sleeping experience.
However, opinions on mattress firmness appear mixed. Several guests comment on the softness of the mattresses, which some found overly soft, while others appreciated the cushiony comfort. There are isolated remarks about mattresses feeling too hard with a few guests likening the sensation to sleeping on hard boards. Similarly, the use of two regular beds pushed together to form a double bed has been noted as uncomfortable by some.
Despite these varied experiences, the consensus leans toward positive with numerous mentions of clean, cozy and comfortable beds, complemented by spacious rooms and luxurious furniture. This emphasis on comfort and cleanliness helps position Hotel Belweder as a reliable option for a restful stay.
'Hotel Belweder' stands out for its impeccable cleanliness and well-maintained facilities, making it a top choice for travelers who prioritize a tidy environment. Guests frequently commend the clean and comfortable rooms, which are noted to be cleaned daily, including the provision of fresh towels and well-maintained bathrooms. The overall hotel surroundings and public areas are also described as very clean and neatly arranged, contributing to a welcoming atmosphere.
Despite the hotel's older structure, it remains well-kept and the amenities, such as the spacious rooms, well-maintained pool and clean saunas, are of high quality. The cleaning standards in the rooms and bathrooms are particularly highlighted with many visitors praising the staff's effort in maintaining a high level of cleanliness.
Although a few guests mentioned issues such as the need for more towels and occasional lapses in housekeeping, these are outweighed by the numerous positive remarks. Moreover, the hotel's friendly and helpful staff further enhance the guest experience, making cleanliness a significant strength of 'Hotel Belweder.' In summary, the hotel offers a clean, comfortable and well-maintained stay in a beautifully kept environment, ensuring a pleasant stay for all its guests.
Hotel Belweder has garnered praise for its staff's professionalism and friendliness. Guests frequently mention the professional and courteous service provided by the team, suggesting a high standard of hospitality. The reception staff, in particular, are acknowledged for their kindness, helpfulness and professional demeanor. Specific recognition is given to individuals like Mr. Jakub, who swiftly resolved room issues, highlighting the attentive service at the hotel.
The service at the restaurant and the pool also received commendations with many describing the waitstaff and lifeguards as very friendly and caring. The housekeepers and other hotel employees are noted for their friendliness, discretion and efficiency, contributing to a high standard of cleanliness throughout the hotel.
Nevertheless, there are occasional mentions of uneven service, such as less consistent service among some waiters and occasional lapses at the reception. Despite this, the overall impression of the staff at Hotel Belweder remains highly positive with many guests expressing gratitude for the pleasant stays facilitated by the team's attentive and friendly nature. Special experiences, like receiving a wedding anniversary gift from the hotel, further illustrate the staff’s dedication to guest satisfaction.
Hotel Belweder provides complimentary WiFi for its guests and there are generally positive remarks regarding the internet service. Many users noted that the WiFi is good with some highlighting the strong signal and robust range. The internet is described as good, quick and responsive. The reception staff is praised for good communication, indicating that any internet issues are likely addressed efficiently. However, a few guests did face challenges with poor WiFi in their rooms with some experiencing frequent disconnections or no WiFi access at all in certain areas. Overall, the WiFi service at Hotel Belweder is satisfactory for most guests, though some inconsistencies may occur.
Hotel Belweder offers an impressive spa experience, receiving high praise for its various treatments and facilities. Guests highlight the well-maintained and stunning spa area, noting its cleanliness and pleasant ambiance. The spa zone includes a nice sauna with a friendly and helpful manager, adding to the overall relaxation experience. The pool, jacuzzi and tile arrangement in the steam sauna also receive positive feedback, contributing to the spa's appeal.
The wellness area is described as excellent with quality services and fantastic aromatherapy massages standing out. Despite a couple of mentions about a limited choice of procedures and the strength of the jacuzzi jets not meeting expectations, the general consensus remains overwhelmingly positive. Many guests recommend the spa, emphasizing its relaxing atmosphere and the high standard of service provided.
Additionally, other aspects of their stay, such as room cleanliness and delicious food, contribute to a satisfying experience at Hotel Belweder. Overall, the spa at Hotel Belweder is seen as a great place to unwind with impeccable services and facilities that guests thoroughly enjoy.
Hotel Belweder offers an impressive array of swimming facilities that have left guests with favorable impressions. The standout feature is its large, clean saltwater pool, which is perfect for families, particularly with its separate area designed for children. The indoor pool is warm, inviting and well-maintained, ensuring a pleasant experience for swimmers of all ages. Additionally, the hotel's pool overlooks the scenic Czantoria, providing a beautiful view that adds to the overall enjoyment.
For those seeking relaxation, the hotel boasts both indoor and outdoor jacuzzis, though the latter was noted to be out of service during some visits. The spa area extends beyond just the pools, including nice saunas and steam rooms, enhancing the wellness options available.
The pool facilities are comprehensive, featuring massage jets, clean water and friendly lifeguard service, ensuring a safe and enjoyable environment. Guests also appreciated the temperature of the pool, finding it exceptionally warm, which is particularly welcoming during the colder months.
Despite a few mentions of the pool being smaller and occasional cleanliness issues, most reviews reflect a positive and pleasant swimming experience. The pool area is spacious and even during busy periods like winter breaks, it managed to avoid feeling overly crowded.
Overall, the pool facilities at Hotel Belweder have been consistently praised for their cleanliness, warmth and family-friendly amenities, making it a top choice for guests seeking both relaxation and recreation during their stay.
At Hotel Belweder, guests can generally expect convenient parking options with several positive points highlighted. The mentioned parking lot is often described as large and accommodating with many guests appreciating the availability of free parking. Additionally, the large hotel parking near the premises is frequently noted as positive, offering a comfortable experience and ease of use.
However, it's important to be aware of some less favorable aspects. While the parking lot itself is sizable, there are reports of limited parking spaces, making it sometimes difficult to find a spot. Furthermore, some guests mention that parking can be paid, which could lead to extra costs, especially if not reserved through certain booking services. It's also noted that there are issues related to the lack of parking spaces and paid parking beyond a barrier.
Overall, Hotel Belweder provides a large and generally hassle-free parking experience, though guests should be prepared for occasional parking challenges and potential fees.
Hotel Belweder is an excellent choice for families seeking a memorable vacation with children. The hotel prides itself on providing a family-friendly atmosphere with friendly service that makes both parents and children feel welcome.
Children's animations are a highlight, ensuring that the little ones are entertained throughout their stay. The hotel offers well-organized activities specifically designed for kids, such as daily movie theater screenings, a playroom, bowling, ping-pong and even a unique meeting with a Highlander. These activities are well-received, as children particularly enjoy the swimming pool, which features a separate, exceptionally warm area for younger swimmers.
Dining at Hotel Belweder is also tailored for families. The kid-friendly meals receive praise for their good presentation and a special children's menu adds to the convenience. The accommodation is equally considerate, providing essentials like baby cribs and large rooms perfect for family stays.
Family-friendly amenities extend beyond activities and meals. The hotel's overall organization and the resources provided for children, including robes and slippers, enhance the comfort and enjoyment of the stay.
While most experiences are positive, there is room for improvement in areas such as timely service in the dining rooms and the provision of attractions for children in smaller spaces. Despite these minor setbacks, Hotel Belweder remains a top choice for a family vacation, offering a pleasant place to spend quality time with loved ones.
Hotel Belweder is an intimate five-star hotel situated in the picturesque heart of the Beskids, promising high standards of cleanliness and service. Guests commend its maintained high standard and the luxury hotel experience it aspires to offer. The hotel is well-located and prices are considered appropriate for its five-star quality. Visitors appreciate the effective communication and service delivery, making it a recommended choice for many.
However, there are criticisms that the hotel fall short of true five-star expectations. Many reviews indicate that the amenities and services do not match the standards typical of a five-star hotel. The limited breakfast selection and the buffet-style options, particularly the lack of hot dishes, disappointed some guests. Additionally, the pool area was described as comparable to a three-star facility.
The consensus is mixed with some guests affirming that the hotel meets five-star expectations, while others strongly feel it should be rated no higher than four stars. Despite these contradictory views, Hotel Belweder remains a point of interest for those visiting the Beskids.
Hotel Belweder is a suitable choice for a short business stay. Guests have highlighted the hotel's professional staff and dedicated business rooms, making it easy to work during a trip. The service is described as highly professional, consistently meeting the standards required for business travelers. All ordered services and facilities were in place and met expectations upon guests' arrival.
The hotel's premises are clean and well-suited for a business environment. Responsive service and updated meeting materials contribute to a productive stay. The reception service is noted for its pleasant and helpful staff, despite some limitations beyond their control. Additionally, taxis are readily available, adding to the convenience for business travelers.
Hotel Belweder offers a mixed experience for guests with disabilities. The rooms equipped with the required accessibility features match the expectations of those who made specific requests, ensuring a comfortable stay. The hotel's cleanliness is commendable and the staff, particularly the lady at the reception, are noted for being very helpful and friendly, enhancing the overall experience.
However, the hotel's general accessibility poses some challenges. The elevator is not accessible, which is a significant concern for guests with mobility issues. Additionally, the hotel is not entirely accommodating for people with disabilities, suggesting that some areas or facilities might be difficult to access.
While the service staff are willing to assist to improve accessibility, the overall accessibility is deemed only fair. Guests may find access to surrounding areas reasonable, but the direct accessibility at the hotel remains an area needing improvement.
Hotel Belweder's heated pool earns frequent praise from its guests. The pool is described as large and well-maintained, ensuring accessibility and cleanliness at all times. Guests appreciate the inviting warmth of the water, often noting it as a highlight of their stay. The pool's temperature is consistently regarded as very warm and comfortable, contributing to a relaxing experience. Additionally, features like water jets add to the enjoyment, making the heated pool a significant plus of the hotel.
The indoor pool at Hotel Belweder receives favorable feedback from guests, who appreciate its large size and pleasant ambiance. The water is described as pleasantly warm, making for an inviting experience. The pool area includes both dry and steam saunas, enhancing the spa-like environment. Guests also commend the cleanliness and well-maintained conditions of the pool facilities. Although the indoor jacuzzi is noted to be small, the overall indoor pool area is regarded as excellent and fun. The pool is accessible in the morning, adding to its convenience for guests.
Hotel Belweder offers an experience that is often described by guests as luxurious from many angles. The sumptuous breakfast selection and gourmet food options are frequently highlighted as adding a luxurious touch to the stay. The well-maintained and clean rooms, often praised for their high standard and room service, ensure a comfortable experience for guests.
Many reviews commend the luxurious rooms, some of which offer stunning mountain views that enhance the overall atmosphere. Facilities such as the pool, sauna and spa services significantly contribute to the sense of relaxation and indulgence. Free bottled water, large complimentary toiletries and affordably-priced mini-bar items are additional perks that are appreciated.
However, it's notable that some guests feel the hotel, despite its five-star rating, does not fully meet their expectations of a five-star establishment, particularly pointing out areas like the old-fashioned bathrooms. Despite these occasional criticisms, the consensus among reviews leans towards an enjoyable and luxurious stay, bolstered by exceptional cleanliness and high-level staff service.
Hotel Belweder is an excellent choice for those seeking a romantic escape. Guests have highlighted the romantic atmosphere of the hotel, complimenting the beautiful surroundings that enhance the experience. The rooms offer great views that add a special touch to any stay. The romantic jacuzzi is a notable feature, making for a memorable and relaxing time. Couples have also appreciated the thoughtful gestures from the hotel, such as a nice gift for those celebrating a wedding anniversary. The addition of spa treatments for couples further enriches the romantic ambiance, making Hotel Belweder a favored destination for romance.
Hotel Belweder stands out for its welcoming atmosphere towards pets, particularly dogs. Guests appreciate the hotel's adaptability for both children and pets, noting the friendly and professional staff who make the stay comfortable for all family members. The hotel is recognized for being pet-friendly with plenty of areas for dog walks, making it easy to travel with a pet. However, a consistent point of feedback is the high fee for dog boarding, which some guests feel could be reduced. Despite this, the overall response highlights the hotel's commitment to accommodating guests with pets, earning a positive reputation for its pet-friendly policies.
Location Show Map
Location
The hotel's elevated position provides stunning panoramas, both day and night with balconies offering vistas of illuminated cityscapes and the picturesque mountains. The nearby mountain trails and wooded hills offer ample opportunities for nature walks and excursions. Visitors appreciate the close proximity to attractions like Surprise Park and the mini zoo, while also noting the convenience of free parking.
Despite the distance from the city center, which involves a walk of over half an hour, the tranquil environment and scenic beauty more than compensate. People laud the hotel's spacious rooms, the relaxing pool area with views of Czantoria and the well-maintained Japanese garden. The blend of natural surroundings and top-notch amenities sets the stage for a rejuvenating and memorable stay at Hotel Belweder.
Breakfast
Guests appreciate the friendly and competent service, which adds to the overall positive dining experience. The ambiance, especially the breakfast room with a beautiful view, enhances the meal. While a small number of guests found the breakfast offerings to be limited or mediocre for a 5-star establishment, the overwhelming majority describe the breakfasts as plentiful, fresh and exquisitely presented.
Additionally, the breakfast's variety and quality make it a standout feature of the hotel, aligning well with its other amenities such as the saltwater pool and spa. Overall, Hotel Belweder's breakfast offerings significantly contribute to the positive guest experience, making it a memorable start to the day for many visitors.
Dinner
Breakfast and dinner offerings are often noted as very good with a rich and extensive menu available for guests. Despite some negative experiences, most reviews suggest that the food and drink quality remains high, contributing to an enjoyable dining experience.
However, there are notable areas for improvement. Some guests were disappointed with the dinner portions, finding them small relative to the price with specific complaints about the tastelessness of certain dishes like fish and reheated ribs. A few have also mentioned a limited selection of food, varying dinner service quality and an uninteresting menu.
Overall, while the food at Hotel Belweder garners substantial praise for its taste and quality, inconsistencies in portion sizes and menu selection suggest room for improvement in the dining experience.
Rooms
Guests also appreciate the luxurious breakfasts and friendly, attentive staff, including informative receptionists and housekeeping. The general atmosphere is quiet with clean and peaceful surroundings, enhanced by a beautiful hotel interior. The hotel's family-friendly ambiance and weekend activities for children add to its appeal.
However, a few criticisms were noted, including minor maintenance issues like water damage in the pool area, broken bathroom speakers and wear and tear in some rooms. Despite these occasional drawbacks, the overall consensus is that Hotel Belweder offers comfortable and spacious accommodation, making it a favorable choice for travelers looking for a pleasant stay with beautiful views and excellent service.
Beds
However, opinions on mattress firmness appear mixed. Several guests comment on the softness of the mattresses, which some found overly soft, while others appreciated the cushiony comfort. There are isolated remarks about mattresses feeling too hard with a few guests likening the sensation to sleeping on hard boards. Similarly, the use of two regular beds pushed together to form a double bed has been noted as uncomfortable by some.
Despite these varied experiences, the consensus leans toward positive with numerous mentions of clean, cozy and comfortable beds, complemented by spacious rooms and luxurious furniture. This emphasis on comfort and cleanliness helps position Hotel Belweder as a reliable option for a restful stay.
Cleanliness
Despite the hotel's older structure, it remains well-kept and the amenities, such as the spacious rooms, well-maintained pool and clean saunas, are of high quality. The cleaning standards in the rooms and bathrooms are particularly highlighted with many visitors praising the staff's effort in maintaining a high level of cleanliness.
Although a few guests mentioned issues such as the need for more towels and occasional lapses in housekeeping, these are outweighed by the numerous positive remarks. Moreover, the hotel's friendly and helpful staff further enhance the guest experience, making cleanliness a significant strength of 'Hotel Belweder.' In summary, the hotel offers a clean, comfortable and well-maintained stay in a beautifully kept environment, ensuring a pleasant stay for all its guests.
Staff
The service at the restaurant and the pool also received commendations with many describing the waitstaff and lifeguards as very friendly and caring. The housekeepers and other hotel employees are noted for their friendliness, discretion and efficiency, contributing to a high standard of cleanliness throughout the hotel.
Nevertheless, there are occasional mentions of uneven service, such as less consistent service among some waiters and occasional lapses at the reception. Despite this, the overall impression of the staff at Hotel Belweder remains highly positive with many guests expressing gratitude for the pleasant stays facilitated by the team's attentive and friendly nature. Special experiences, like receiving a wedding anniversary gift from the hotel, further illustrate the staff’s dedication to guest satisfaction.
Wi-Fi
Spa
The wellness area is described as excellent with quality services and fantastic aromatherapy massages standing out. Despite a couple of mentions about a limited choice of procedures and the strength of the jacuzzi jets not meeting expectations, the general consensus remains overwhelmingly positive. Many guests recommend the spa, emphasizing its relaxing atmosphere and the high standard of service provided.
Additionally, other aspects of their stay, such as room cleanliness and delicious food, contribute to a satisfying experience at Hotel Belweder. Overall, the spa at Hotel Belweder is seen as a great place to unwind with impeccable services and facilities that guests thoroughly enjoy.
Pool
For those seeking relaxation, the hotel boasts both indoor and outdoor jacuzzis, though the latter was noted to be out of service during some visits. The spa area extends beyond just the pools, including nice saunas and steam rooms, enhancing the wellness options available.
The pool facilities are comprehensive, featuring massage jets, clean water and friendly lifeguard service, ensuring a safe and enjoyable environment. Guests also appreciated the temperature of the pool, finding it exceptionally warm, which is particularly welcoming during the colder months.
Despite a few mentions of the pool being smaller and occasional cleanliness issues, most reviews reflect a positive and pleasant swimming experience. The pool area is spacious and even during busy periods like winter breaks, it managed to avoid feeling overly crowded.
Overall, the pool facilities at Hotel Belweder have been consistently praised for their cleanliness, warmth and family-friendly amenities, making it a top choice for guests seeking both relaxation and recreation during their stay.
Parking
However, it's important to be aware of some less favorable aspects. While the parking lot itself is sizable, there are reports of limited parking spaces, making it sometimes difficult to find a spot. Furthermore, some guests mention that parking can be paid, which could lead to extra costs, especially if not reserved through certain booking services. It's also noted that there are issues related to the lack of parking spaces and paid parking beyond a barrier.
Overall, Hotel Belweder provides a large and generally hassle-free parking experience, though guests should be prepared for occasional parking challenges and potential fees.
Family
Children's animations are a highlight, ensuring that the little ones are entertained throughout their stay. The hotel offers well-organized activities specifically designed for kids, such as daily movie theater screenings, a playroom, bowling, ping-pong and even a unique meeting with a Highlander. These activities are well-received, as children particularly enjoy the swimming pool, which features a separate, exceptionally warm area for younger swimmers.
Dining at Hotel Belweder is also tailored for families. The kid-friendly meals receive praise for their good presentation and a special children's menu adds to the convenience. The accommodation is equally considerate, providing essentials like baby cribs and large rooms perfect for family stays.
Family-friendly amenities extend beyond activities and meals. The hotel's overall organization and the resources provided for children, including robes and slippers, enhance the comfort and enjoyment of the stay.
While most experiences are positive, there is room for improvement in areas such as timely service in the dining rooms and the provision of attractions for children in smaller spaces. Despite these minor setbacks, Hotel Belweder remains a top choice for a family vacation, offering a pleasant place to spend quality time with loved ones.
5 Star
However, there are criticisms that the hotel fall short of true five-star expectations. Many reviews indicate that the amenities and services do not match the standards typical of a five-star hotel. The limited breakfast selection and the buffet-style options, particularly the lack of hot dishes, disappointed some guests. Additionally, the pool area was described as comparable to a three-star facility.
The consensus is mixed with some guests affirming that the hotel meets five-star expectations, while others strongly feel it should be rated no higher than four stars. Despite these contradictory views, Hotel Belweder remains a point of interest for those visiting the Beskids.
Business
The hotel's premises are clean and well-suited for a business environment. Responsive service and updated meeting materials contribute to a productive stay. The reception service is noted for its pleasant and helpful staff, despite some limitations beyond their control. Additionally, taxis are readily available, adding to the convenience for business travelers.
Accessible
However, the hotel's general accessibility poses some challenges. The elevator is not accessible, which is a significant concern for guests with mobility issues. Additionally, the hotel is not entirely accommodating for people with disabilities, suggesting that some areas or facilities might be difficult to access.
While the service staff are willing to assist to improve accessibility, the overall accessibility is deemed only fair. Guests may find access to surrounding areas reasonable, but the direct accessibility at the hotel remains an area needing improvement.
Heated Pool
Indoor Pool
Luxury
Many reviews commend the luxurious rooms, some of which offer stunning mountain views that enhance the overall atmosphere. Facilities such as the pool, sauna and spa services significantly contribute to the sense of relaxation and indulgence. Free bottled water, large complimentary toiletries and affordably-priced mini-bar items are additional perks that are appreciated.
However, it's notable that some guests feel the hotel, despite its five-star rating, does not fully meet their expectations of a five-star establishment, particularly pointing out areas like the old-fashioned bathrooms. Despite these occasional criticisms, the consensus among reviews leans towards an enjoyable and luxurious stay, bolstered by exceptional cleanliness and high-level staff service.
Romantic
Dog Friendly
Yes, Hotel Belweder has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Belweder.
Yes, Hotel Belweder welcomes dogs.
Yes, parking facilities are available at Hotel Belweder.
No, Hotel Belweder doesn't have a gym.
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