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Summary of reviewsHotel Angelas offers a quiet and peaceful retreat, conveniently situated near the Utena city ring road, making it ideal for business travelers or winter visitors. Despite a somewhat industrial setting, the hotel provides good value for money with its overall facilities and easy access. Guests should ensure they have accurate directions due to some discrepancies on Google Maps.
The breakfast experience is generally positive with many guests appreciating its excellent, hearty and filling nature, along with the friendly service. Described as homelike with good-tasting, simple but delicious options, it satisfies many, although the limited variety and small portions may not meet everyone's expectations.
Cleanliness is a notable highlight. The hotel consistently garners praise for its neat and tidy environment, particularly in rooms and common areas. Despite some mentions of outdated decor, the overall cleanliness ensures a comfortable and hygienic stay.
The rooms are mostly appreciated for their cleanliness and cozy atmosphere. Although small, they are often found to be very comfortable and adequately equipped. Some drawbacks include high noise levels, occasional poor ventilation and outdated furniture, but the positives often outweigh these issues for guests, making the rooms a satisfactory aspect of the hotel.
The staff at Hotel Angelas are widely praised for their friendliness and helpfulness. The exceptional service provided by administrators and managers contributes to a smooth check-in and overall enjoyable stay. The staff's pleasant demeanor during breakfast further enhances the guest experience, despite a minor isolated critique about management.
The beds receive mixed feedback; many guests find them comfortable, while others experience discomfort from hard or saggy mattresses. Cleanliness of sheets varies, but despite these concerns, some guests express a willingness to return, suggesting a generally satisfactory overall experience.
In summary, Hotel Angelas provides a clean, comfortable and well-serviced experience, particularly suitable for business travelers or those seeking tranquility away from the city center. The friendly staff, hearty breakfast and value for money make it a respectable choice for many visitors. Show more
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Categories
Hotel for Honeymoon
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Single RoomA spacious room done in light, warm colours. It has a private bathroom.
Deluxe Double RoomA spacious suite done in light, warm colours. It comes with a bath in the bathroom.
Double RoomA spacious room done in light, warm colours. It has a private bathroom.
Twin RoomThe twin room offers executive lounge access, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a patio, this twin room also provides a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.8
Good
Location
Hotel Angelas offers a quiet and peaceful retreat, particularly appealing for those looking for tranquility away from the city's hustle. Conveniently situated near the Utena city ring road, it provides easy access for travelers, especially those visiting the economic zone. While it is further from the city center, making it less ideal for those on a summer vacation or wishing to walk to downtown attractions, it remains a reasonable choice for business travelers or winter visitors. Guests have noted some confusion regarding the hotel's actual location versus its depiction on Google Maps, suggesting it may be wise to ensure proper directions before arrival. Despite being in a somewhat industrial district, the hotel promises value for money with its facilities and overall location.
Breakfast
Hotel Angelas offers a breakfast experience that receives mixed reactions from its guests. On the positive side, the breakfast is often described as excellent, hearty and very filling with pleasant service from the friendly staff. Some guests appreciated the homelike, homemade quality of the offerings with options like omelettes with vegetables and coffee from a machine available. Reviews frequently mention the breakfast as good, tasty and simple but delicious with some guests highlighting that the quality and preparation are quite satisfying.
However, several reviews pointed out limitations. The breakfast menu is described as highly limited with portions that are small and options that lack variety. Specific criticisms include the absence of milk for cereals, a lack of salads, fruits and sweet items. Some guests noted that the breakfast is served very early, which might not be convenient for everyone.
Overall, while the breakfast at Hotel Angelas is appreciated for its taste and filling nature, expectations should be managed regarding variety and portion size.
Rooms
Hotel Angelas presents a mixed experience for its guests, heavily leaning towards the positives. Cleanliness appears to be a standout feature, consistently mentioned across reviews, marking the hotel as neat and tidy. Guests appreciated the cozy atmosphere of rooms, which, although small, were often described as very comfortable and adequately equipped with necessities. Many rooms were noted as warm and inviting.
However, the charm of the rooms is tempered by several issues. The noise levels are high, which can be disruptive and there are occasional complaints about lack of ventilation and undesirable smells, particularly in the bathrooms. Furniture quality varies, often regarded as poor or outdated and some issues with cleanliness, such as stained sheets and floors, were noted. Despite the drawbacks, for some, these rooms provided a satisfactory experience, worthy of a recommendation and a potential return visit.
Beds
Hotel Angelas receives mixed feedback regarding its beds. Many guests highlight the presence of comfortable beds and pillows with several mentioning soft and supportive sleeping arrangements. However, some visitors report discomfort due to hard or saggy mattresses. Additionally, there are occasional concerns about the cleanliness of the sheets. While opinions vary, there are still positive notes on comfortable elements that some travelers appreciate. Despite these varying experiences, some guests express a willingness to return, suggesting an overall satisfactory experience beyond bed comfort.
Cleanliness
Hotel Angelas consistently garners praise for its cleanliness and well-maintained facilities. Guests have repeatedly highlighted the hotel's neat and tidy environment with particular emphasis on the cleanliness of the rooms and common areas. The corridors and living spaces are reported to be spotless, contributing to an overall sense of order and hygiene. Despite some mentions of outdated decor, the pervasive cleanliness ensures a comfortable stay. The serene and peaceful ambiance is complemented by immaculate upkeep, making Hotel Angelas a reliable choice for those prioritizing hygiene and a calm atmosphere during their travels.
Staff
Hotel Angelas is consistently praised for its exceptional service with numerous reviews highlighting the friendliness and helpfulness of the staff. Guests have frequently described the personnel as very pleasant and professional, contributing to a smooth check-in experience and overall enjoyable stay. One of the standout points has been the exceptional assistance provided by the hotel's administrators and managers, who are noted for their kindness and willingness to help.
The breakfast service at the hotel is widely commended with specific mentions of the staff’s pleasant demeanor during the morning meal. The receptionist, who also serves breakfast, has been singled out for their kindness and helpfulness, further enhancing the guest experience. Cleanliness and efficient service are also common themes with guests appreciating the combination of a friendly atmosphere and high standards.
Despite an isolated critique about management, the overarching consensus is that the staff at Hotel Angelas is excellent, from the administrators to the managers, ensuring a welcoming and supportive environment for all visitors.
No, Hotel Angelas doesn't have any pool.
No, a spa isn't available at Hotel Angelas.
No, Hotel Angelas doesn't allow dogs.
Yes, parking facilities are available at Hotel Angelas.