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Summary of reviewsThe Originals City, Hôtel Valence Est, located on the outskirts of Valence, offers travelers a convenient and tranquil lodging option, particularly beneficial for those en route to Spain or Southern France due to its proximity to the highway. Despite its placement in an industrial area, guests consistently praise the quiet surroundings and the ample parking facilities, making it a suitable choice for both transit and a serene stay away from the city center hustle.
Breakfast at the hotel receives generally positive feedback with many guests appreciating the variety and quality of options such as fresh fruit salad, cheeses and cold cuts. The tree-lined terrace adds a pleasant touch to the breakfast experience. Although there are minor criticisms about the lack of hot items like scrambled eggs and sausages, the overall consensus leans towards a satisfying and hearty start to the day.
Dining in the hotel's restaurant is positively reviewed, highlighting the friendly and humorous staff who enhance the enjoyable atmosphere. The food is described as delicious with generous portions, although some guests note that the dessert options could be improved and prices are a bit high. The terrace setting for dinner also contributes to a pleasant dining experience.
The rooms at The Originals City, Hôtel Valence Est are usually appreciated for their cleanliness and practicality, especially for short stays or stopovers. Comfortable beds, effective air conditioning and generally quiet rooms help ensure a restful stay. However, the hotel shows signs of age with outdated fixtures, particularly in the bathrooms and some guests find the rooms small and sometimes noisy due to poor insulation.
Cleanliness across the hotel is frequently praised with specific commendations for the condition of the restaurant and dining areas. Nevertheless, there are inconsistencies with some guests pointing out issues like dirty carpets and mold, particularly in the older parts and bathrooms. Despite these concerns, the general appearance of the hotel remains neat and pleasant for many guests.
The standout feature of the hotel is its staff, universally described as super friendly, attentive and welcoming. Their professionalism and kindness significantly enhance the overall guest experience, making stays more enjoyable and comfortable.
Parking facilities are another positive aspect with secure and free parking spaces available, which is especially appreciated by those traveling with vehicles. While there might be occasional space limitations, the overall provision is seen as beneficial.
Families find the hotel accommodating with options like connecting rooms and a pet-friendly environment contributing to a welcoming atmosphere. While family rooms can be cramped, the shower facilities are praised and the inclusive environment adds to the hotel's appeal for those traveling with children and pets.
Lastly, the beds at the hotel consistently receive high marks for their comfort, ensuring a good night's sleep. Cleanliness of the bedding also contributes to guest satisfaction, despite other areas of the hotel occasionally falling short in terms of maintenance.
In conclusion, The Originals City, Hôtel Valence Est provides comfortable and convenient accommodation with standout service from its staff, a good breakfast experience and practical amenities for travelers. However, a refresh of its facilities, particularly in terms of room and bathroom updates, could significantly enhance the overall guest experience. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Double RoomAll rooms have a private bathroom and a flat-screen TV with satellite channels. They also have free Wi-Fi access.
Triple RoomAll rooms have a private bathroom and a flat-screen TV with satellite channels. They also have free Wi-Fi access.
Quadruple RoomThe quadruple room offers a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a dressing room as well as a quiet street view. The unit has 3 beds.
Twin RoomThe twin room includes a private bathroom equipped with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a dressing room as well as a quiet street view. The unit offers 2 beds.
Two Connecting RoomsThe family room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 3 beds.
Guest Reviews
6.9
Rated
Location
Nestled on the outskirts of Valence, The Originals City, Hôtel Valence Est, offers a strategically advantageous location for travelers seeking convenience and tranquility. The hotel is remarkably close to the highway, making it an excellent option for a stopover during long journeys, such as trips to Spain or Southern France. The ease of access and substantial parking facilities are frequently highlighted by guests, underscoring its practicality for transit purposes.
The surroundings are described as very quiet, despite being in an industrial area located just a short distance from the city center. This ensures a peaceful night's rest, complemented by the comfortable beds and friendly staff, who are noted for their attentive and caring service.
For those needing a quick break, nearby restaurants and shops add to the location's convenience, allowing guests to refuel and relax without needing to travel far. The hotel’s geographical situation proves ideal not only for travelers in transit but also for those looking for a serene spot slightly removed from the bustling city center.
Breakfast
The breakfast experience at The Originals City, Hôtel Valence Est, generally receives positive feedback from guests. Many praise the breakfast as very good or even excellent, highlighting the variety of options available, such as fresh fruit salad, cheeses and cold cuts. The generous and hearty nature of the meal is frequently noted with several reviews calling it top-notch and plentiful. Guests particularly enjoy having breakfast on the large, tree-lined terrace, which adds to the pleasant atmosphere.
While some guests found the breakfast quite satisfying with a great selection of good products, there are a few who mentioned that the breakfast felt meager or did not meet their expectations, citing a lack of scrambled eggs and hot sausages. However, the majority of reviews commend the quality and variety provided, making it a well-liked feature of the hotel.
The service and cleanliness of the breakfast area also receive positive mentions, contributing to a generally satisfying start to the day for guests staying at the hotel. Despite a few criticisms, the overall consensus is that the breakfast at The Originals City, Hôtel Valence Est, is a very good and enjoyable experience, often described as perfect with notable highlights being the varied selection and pleasant atmosphere.
Dinner
At The Originals City, Hôtel Valence Est, guests have spoken highly of their dining experiences, painting a picture of a welcoming and enjoyable atmosphere. The restaurant, described as very nice and outstanding, provides good dining with very friendly and obliging staff, contributing to the overall excellent hospitality. The waitstaff, noted for being extremely welcoming and full of humor, enhances the convivial dining experience.
Guests consistently describe the food as very good and delicious with many particularly enjoying the generous portions. Despite some mentioning that the dessert was a bit disappointing and the menu options being somewhat limited, the overall quality of the meals received high praise. The dining experience also benefits from the pleasant setting on the terrace, where guests can enjoy their very good dinners.
However, it's worth noting that while the service is excellent, some guests felt the restaurant prices were a bit high. Nevertheless, the on-site restaurant's great food and competent staff make dining at the hotel a noteworthy experience.
Rooms
The Originals City, Hôtel Valence Est offers a mixed experience when it comes to room accommodations. On the bright side, the rooms are generally praised for their cleanliness and practicality, making them suitable for short stays or stopovers. The beds are particularly noted for being wonderfully comfortable with impeccable bedding and the air conditioning is effective in ensuring a pleasant stay. Guests also appreciate the availability of clean and air-conditioned rooms with private bathrooms. Some rooms have been renovated, adding to their appeal and the quiet atmosphere is a plus for a restful night.
However, the hotel does show signs of age and wear with multiple reviews indicating a need for renovation. The bathrooms, specifically, often appear old and worn with issues like non-closing shower doors and outdated fixtures. The rooms can be described as small and sometimes cramped, particularly the family rooms. Insulation is poor, leading to noisy rooms and some guests have noted unpleasant smells and a state of neglect in the hallways and carpets.
Overall, while the hotel provides clean, quiet and practical rooms with comfortable beds, the outdated facilities and occasional maintenance issues suggest that a refresh would significantly enhance the guest experience.
Beds
The beds at The Originals City, Hôtel Valence Est receive a highly positive reception from guests. They frequently highlight the comfort and quality of the bedding with many describing the beds as comfortable, very comfortable and even wonderfully comfortable. The mattresses and pillows are commended for their excellence, contributing to a restful night’s sleep. Cleanliness of the beds is also mentioned favorably, adding to the overall guest satisfaction. Even for short stays, guests find the beds to be good, indicating consistent comfort. While there is a note of concern about cleanliness in other areas, the bedding at this hotel consistently provides a pleasant and comfortable experience for its patrons.
Cleanliness
The Originals City, Hôtel Valence Est has some commendable mentions regarding cleanliness from the guests. Many have noted that the rooms are generally clean and well-maintained with specific praise for the cleanliness of the restaurant and dining areas. Guests appreciated a clean, air-conditioned room upon arrival and found the overall atmosphere to be neat, pleasant and cozy. The welcoming staff also added to the positive experience.
However, there are apparent inconsistencies in cleanliness across different areas of the hotel. Several reviewers pointed out issues such as dirty carpets, cobwebs and mold, especially in the bathrooms and floors. The maintenance of some areas, including doors, switches and curtains, appears to need more attention. Some guests expressed dissatisfaction with hygiene levels, citing a lack of necessary amenities like toilet paper and soap.
While the clean and tidy appearance in many parts of the hotel has been recognized, there is a noticeable gap in consistent cleanliness standards, particularly in bathrooms and older parts of the facility. This indicates that while some guests found their spaces immaculate, others experienced significant shortcomings that the hotel could address to enhance overall guest satisfaction.
Staff
The reviews of 'The Originals City, Hôtel Valence Est' consistently highlight the exceptional performance of the hotel staff. Guests frequently describe the team as super friendly, attentive and welcoming. The reception and entire staff are noted for being particularly friendly and accommodating, contributing to a warm and pleasant experience. The staff's professionalism, friendliness and responsiveness are repeatedly praised with many guests appreciating the warm welcomes they received, whether at the reception or in the restaurant.
The staff's competence and kindness, especially in handling guest inquiries and needs, are also mentioned positively. Despite an occasional mention of the staff appearing a bit overwhelmed, their dedication and kindness leave a strong impression. The friendly atmosphere created by the staff significantly enhances the overall guest experience, making it a very nice stop for travelers.
Several reviews specifically point out the exceptional treatment from the owners and the friendliness that pervades the whole team, from the receptionists to the restaurant staff. The combination of top-notch service, warm hospitality and professional demeanor defines the staff of 'The Originals City, Hôtel Valence Est,' making it a standout feature of the hotel.
Parking
The parking facilities at The Originals City, Hôtel Valence Est receive generally positive feedback from guests. The hotel provides secure and free parking options with many guests appreciating the locked car park, which offers an added layer of security, especially for those traveling with bikes. The parking area is easy to access and typically has available spaces. However, there are occasional mentions of limited parking space, indicating that availability might sometimes be an issue. Overall, the secure and complimentary parking contributes to a hassle-free experience for travelers with vehicles.
Family
The Originals City, Hôtel Valence Est offers a welcoming environment for families traveling with children. Guests appreciate the friendly and accommodating staff, who ensure that families, including those with pets, feel comfortable. The hotel provides an option for connecting rooms, which is ideal for those traveling with little ones, allowing parents to keep an eye on their children while still having some privacy. The establishment itself is described as magnificent and calm, which adds to a relaxing atmosphere. The bathroom facilities, particularly the shower, receive high praise for their functionality with plenty of hot water and good pressure. While some found the family rooms cramped, the hotel's overall family-friendly approach makes it a suitable choice for those traveling with young children. Additionally, the option to enjoy a relaxing breakfast outdoors with family members, including pets, further enhances the pleasant, inclusive experience at this hotel.
3 Star
The Originals City, Hôtel Valence Est has sparked a variety of opinions from its guests regarding its three-star rating, facilities and services. A recurring sentiment among reviewers is that the hotel does not meet the standard typically expected of a three-star establishment with many guests expressing disappointment and even suggesting that it feels closer to a two-star hotel. The negative feedback includes remarks about the rooms being uncomfortably cold upon arrival and issues such as damp sheets, which detract from the overall experience.
On the other hand, the hotel is appreciated for its interesting pricing structure, which some guests find to offer good value for money. However, concerns about the cost of food and drinks indicate that the overall expenses can add up quickly, making some stays more costly than anticipated. Additionally, there are observations about the establishment showing signs of age, implying that some updates and improvements may be necessary to elevate the guest experience.
In summary, while the hotel has some merits in terms of pricing, it appears to fall short of the expectations set by its three-star rating, leaving room for improvement in both its facilities and services.
No, The Originals City, Hôtel Valence Est doesn't have any pool.
No, a spa isn't available at The Originals City, Hôtel Valence Est.
Yes, The Originals City, Hôtel Valence Est welcomes dogs.
Yes, parking facilities are available at The Originals City, Hôtel Valence Est.
No, The Originals City, Hôtel Valence Est doesn't have a gym.