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Summary of reviewsStora Hotellet, part of the BW Premier Collection, is highly praised for its central location in the heart of Umeå. Guests appreciate its proximity to shopping, dining and cultural attractions, as well as stunning views from its central position near the river and main square. The quiet and cozy ambiance of the rooms amidst the bustling city adds to its appeal, making it an excellent base for exploring Umeå.
The breakfast experience at Stora Hotellet is predominantly positive with many guests praising the delicious and high-quality offerings. The variety of options caters to different dietary needs and the cozy, stylish breakfast environment enhances the dining experience. However, occasional overcrowding and limited selections were noted by some guests. Even so, breakfast remains a standout feature of the hotel.
The hotel's on-site restaurant, Gotthards Krog, receives positive feedback for its excellent food, drinks and service. Guests find the dining environment cozy and lovely, contributing to a pleasant experience. Although some guests noted the high prices and limited menu options, the overall sentiment toward the dining facilities is favorable.
Stora Hotellet offers uniquely styled and beautifully decorated rooms, appreciated for their cozy and historic atmosphere. While many guests find the rooms clean and comfortable, some mentioned smaller-than-expected room sizes and insufficient lighting. Cleanliness receives mixed reviews; some guests reported dust and untidiness, indicating a need for consistent housekeeping standards.
The staff at Stora Hotellet are frequently described as friendly, helpful and accommodating, contributing significantly to the hotel's commendable reputation. The exceptional service at both the reception and restaurant stands out, despite a few mentions of needed improvements.
WiFi at Stora Hotellet has received mixed reviews; while some guests find it accessible and reliable, others reported issues with connectivity, particularly in rooms and on higher floors. This suggests a need for improvements in the hotel's internet service.
For families, Stora Hotellet provides a magical experience with well-planned accommodations and activities for children. The hotel’s enchanting atmosphere is appreciated by families, despite some noise disturbances from nearby nightlife.
Speaking of nightlife, the hotel's central location amid the lively nightlife scene appeals to those who enjoy an energetic environment. However, the associated noise from nearby bars and clubs can be disruptive to those seeking tranquility.
The beds at Stora Hotellet receive varied feedback with many guests finding them comfortable and conducive to a good night's sleep. However, bed firmness and pillow quality garnered mixed reviews with some guests experiencing discomfort due to hard or soft mattresses and thin duvets.
Overall, Stora Hotellet delivers a strong four-star experience with luxurious interiors, excellent service and a beautiful design. While minor issues such as bed comfort and WiFi connectivity exist, the hotel remains highly recommended with many guests expressing their intention to return. The hotel is also a good choice for business travelers due to its convenient location and business-friendly amenities.
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