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Hotel Panorama

Veliko Tŭrnovo , 63 Stefan Stambolov Str. (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Panorama is particularly celebrated for its superb location in Veliko Tarnovo's historical heart. Guests consistently praise its central position, picturesque views over the Yantra River and proximity to key tourist attractions like the fortress and the old town. The convenience of nearby cafes, restaurants and shops enhances the overall stay, making it an ideal base for exploring the city.

The hotel’s rooms are often described as spacious, clean and comfortable with the breathtaking views from upper rooms and balconies being a standout feature. Despite some reported issues such as occasional unpleasant smells and outdated decor, the large rooms equipped with necessary amenities generally ensure a restful stay.

Cleanliness throughout the hotel is well-regarded with many guests appreciating the tidy, well-maintained rooms and daily housekeeping services. Nevertheless, certain areas, including bathrooms and pools, received mixed feedback regarding their cleanliness, indicating room for improvement.

The hotel staff is consistently lauded for their friendliness, attentiveness and professionalism, contributing significantly to a positive guest experience. Polite and welcoming, the personnel at Hotel Panorama are noted for their helpfulness and courteous demeanor.

While breakfast receives a mix of feedback, many guests find it varied and sufficient, enjoying the fresh, quality food with the added delight of views from the restaurant. However, criticisms about the lack of variety and some quality issues highlight potential areas for enhancement. Dinner at the hotel's restaurant similarly garners mixed reviews with some guests enjoying the tasty food and courteous service, while others note the need for better quality and variety.

The hotel's amenities, including a small gym, Finnish sauna and a warm (though small) indoor pool, are appreciated by guests. However, occasional maintenance issues and the presence of an odor due to the city's drainage system were noted. Free street parking in front of the hotel is a significant plus, though the limited number of spaces often leads to frustration among guests.

Despite mixed reviews regarding the beds with some finding them comfortable and others noting issues like hard, saggy mattresses, the overall sentiment remains positive, primarily due to the exceptional views and central location. The consensus suggests that while Hotel Panorama boasts several redeeming qualities, it falls short in consistently meeting the standards of a four-star establishment, primarily due to outdated furnishings and certain service aspects that could further align with guests' expectations for a premium hotel experience.
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Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

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Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Single Room With air conditioning, a mini bar and cable TV.

Double Room With air conditioning, a mini bar and cable TV.

Studio Features a balcony.

One-Bedroom Suite Separate living room and bedroom, 2 bathrooms.

Deluxe Double or Twin Room with Balcony This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 3 beds.

Triple Room The unit offers 3 beds.

About Hotel Panorama

License: РК-19-12180

Guest Reviews

8.0

Very Good

Location

Hotel Panorama boasts a prime position in the heart of Veliko Tarnovo, nestled within the historical part of the city. Guests consistently highlight the hotel's truly stunning views, especially from upper rooms and balconies that overlook the Yantra River. The location is universally praised for its centrality, being within easy walking distance of key tourist attractions, such as the fortress and the old town. Situated on the main street, the hotel is surrounded by cafes, restaurants and shops, making it convenient for guests to explore and enjoy the local amenities.

Many reviews emphasize the hotel's excellent placement, describing it as super central and at the entrance of the old town, ensuring that visitors are never far from the vibrant pulse of the city. The beautiful location not only offers picturesque vistas but also facilitates easy movement around the area, making it ideal for tourists wanting quick access to main sights and cultural spots.

Additionally, the hotel's clean and spacious rooms contribute to an overall exceptional stay, matched by friendly and accommodating staff. Whether in search of a scenic view or the convenience of a central hub, Hotel Panorama’s location stands out as its most celebrated feature, consistently exceeding guest expectations.

Breakfast

Hotel Panorama's breakfast offerings receive a mix of feedback from guests, but many have highlighted positive aspects. The breakfast is often described as varied, rich and sufficient to meet expectations. Guests appreciate the European-style breakfast and the fresh, quality food provided. The location and the view from the restaurant during breakfast added to the overall pleasant experience for many.

However, there are criticisms regarding the lack of variety and the quality of certain items like coffee. Some guests found the breakfast to be average or not up to a 4-star standard with comments suggesting it could benefit from more diversity and improvements in quality. Despite these points, many guests found the breakfast adequate, tasty and satisfactory, making it a reasonable choice for most visitors staying at the hotel.

Dinner

Hotel Panorama's restaurant garners mixed feedback from guests. While many appreciate the delicious and tasty food, along with the courteous service and magnificent panoramic views, others find the dining experience lacking. Some guests criticize the use of cheap products and the lack of variety in the menu, describing the food as terrible and of poor quality. Service timing is also an issue with notable delays in order delivery. Despite these setbacks, the overall sentiment about the restaurant leans towards decent yet in need of improvement to meet higher standards and guest expectations.

Rooms

'Hotel Panorama' offers a mix of spacious, clean and comfortable rooms, many of which provide spectacular and panoramic views of the city or surrounding landscape. Guests will find that the accommodations often include all necessary amenities such as comfortable beds and ample space, ensuring a restful stay. The layout and size of the rooms create a sense of calm and quiet, while the convenience of the hotel's location adds to the overall appeal.

However, the hotel does feature some inconsistencies and areas requiring attention. While many rooms are praised for their cleanliness and comfort, there are occasional reports of unpleasant smells and unclean conditions. The decor and furnishings are generally regarded as outdated and in need of refreshing with some rooms featuring old furniture and dated decor. In some cases, guests have highlighted that certain rooms lacked basic amenities like a kettle and had issues such as a leaking sink siphon.

Despite these drawbacks, the overarching sentiment from guests emphasizes the cleanliness, spaciousness and the impressive views from the rooms, which remain the main attractions of 'Hotel Panorama'.

Beds

Hotel Panorama receives mixed reviews regarding its beds. Several guests highlight the comfort of the beds, describing them as comfortable and even praising the sofa bed's comfort. However, some visitors report that the mattresses are quite hard, saggy or uneven with some mentioning outdated conditions of the beds. Issues such as low bed height and specific complaints about twin beds formed by joining two inadequate mattresses also surface. Despite these bed-related critiques, guests consistently commend the incredible views from the hotel.

Cleanliness

Hotel Panorama receives commendation for its cleanliness with many guests appreciating the clean and well-maintained rooms. The hotel generally maintains a high standard of cleanliness and daily housekeeping ensures that rooms remain tidy and pleasant. The clean and spacious rooms, often highlighted for their comfort and coziness, offer a welcoming environment.

The hotel itself is described as very clean with several reviewers endorsing the overall ambiance as cozy and the staff as friendly. Specific areas such as the bathrooms and the pool, however, received mixed feedback, indicating a need for improvement. While most guests found their rooms and the hotel in general to be clean, some noted cleanliness issues that detracted from their experience, such as unpleasant odors and old, poorly maintained furniture.

Large rooms with balconies offer additional comfort and the views from both the rooms and the restaurant are frequently praised. Despite some isolated complaints about certain cleanliness aspects, the consensus underscores Hotel Panorama’s solid efforts in maintaining a clean and inviting atmosphere for its guests.

Staff

At Hotel Panorama, guests consistently highlight the friendly and attentive nature of the staff. From the front desk to the cleaning team, everyone is portrayed as exceptionally polite, welcoming and responsive. The reception staff receives particular praise for their preparedness and professionalism, making the check-in process smooth and pleasant. Overall, the personnel are noted for their helpfulness and courteous demeanor, clearly contributing to a positive guest experience at this well-managed hotel.

Pool

Hotel Panorama offers a range of amenities including a small gym, Finnish sauna and a notably warm indoor pool, all included in the price. The pool area, though small, provides a pleasant experience and can be especially enjoyable during bad weather. Despite the occasional maintenance issues, such as a lack of towels and bathrobes and sporadic problems with the jacuzzi, these features can enhance the overall stay for guests. However, some visitors reported a specific odor likely due to the city’s drainage system, which can be mitigated with proper ventilation. The pool is generally clean, although instances of insufficient warmth and cleanliness in the pool area have been noted.

Parking

Hotel Panorama boasts a key feature for travelers: parking directly in front of the hotel on the street with spaces being free of charge. However, the availability of these parking spots is limited with estimates ranging between 3 to 10 spaces and securing one can be challenging, especially during weekends or peak times. Guests often noted the difficulty in finding a spot, as the hotel's own reserved spaces are usually occupied. Although some were fortunate enough to find parking promptly upon arrival, many expressed frustration over the non-existent or very limited parking options.

The hotel doesn't offer dedicated parking facilities, which reflects a broader issue throughout the town where parking is generally scarce. Unfortunately, the hotel staff does not provide guidance on nearby paid parking alternatives, leaving some guests searching for public parking spaces on their own. Despite the inconvenience, the presence of free parking is considered a bonus when available, though it could benefit from improvements due to age and wear.

4 Star

Hotel Panorama with its claims of a four-star rating, has received mixed feedback regarding its facilities and services. The standout feature of the hotel is undoubtedly its prime location and the inviting pool, which some guests believe justify the four-star status. However, the majority of reviews suggest that the hotel falls short of this rating.

Guests regularly compared their experiences to that of a three-star establishment, highlighting several areas in need of improvement. The comfort of the rooms and the quality of the breakfast were mentioned as not meeting four-star standards. Some visitors felt that the hotel evokes a bygone era, reminiscent of Communist state hotels, rather than offering modern, high-quality accommodations. The cost per night was also a common point of contention with many feeling that the hotel did not provide value for the price charged.

Overall, while Hotel Panorama does have redeeming qualities like its location and pool, it seems to struggle with maintaining the standards expected of a four-star hotel. Multiple reviews pointed to a discrepancy between what is advertised and the actual experience, suggesting room for improvement in comfort, services and amenities.

Yes, Hotel Panorama has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hotel Panorama.

Yes, Hotel Panorama welcomes dogs.

Yes, parking facilities are available at Hotel Panorama.

Yes, Hotel Panorama has a gym.

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