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Hotel Santa Chiara

Venice , Santa Croce 548 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Santa Chiara is highly regarded by guests, especially for its strategic location at the beginning of the Grand Canal. It offers convenient access to the Santa Lucia train station, bus terminal and various water transportation options, making it an excellent base for exploring Venice. The proximity to Piazzale Roma parking and the bus station is particularly beneficial for guests traveling by car. Visitors often commend the picturesque views of the Grand Canal from some rooms and the ease of sightseeing while avoiding the crowded areas near St. Mark’s Square.

The hotel’s accommodation is frequently praised for its cleanliness, spacious rooms and modern amenities. Reviews highlight the elegant decor that mixes contemporary touches with classic Venetian styles and the luxurious, high-pressure showers for a comfortable stay. Some rooms feature balconies or terraces with stunning canal views, contributing to a pleasant and restful environment.

Guests appreciate the high standards of cleanliness, both in the rooms and common areas, maintained by a diligent housekeeping team that adheres to rigorous hygiene protocols. The staff at Hotel Santa Chiara receive consistent accolades for their warmth, friendliness and exceptional service. The multilingual, professional team is known for their attentiveness, efficiency and willingness to go above and beyond to accommodate guests' needs.

The breakfast experience at the hotel garners mixed reviews. While many enjoy the high-quality, varied continental breakfast served at the table, some guests feel limited by the absence of a buffet and note that the breakfast can be expensive. The rooftop terrace setting adds charm, making the breakfast experience enjoyable despite the occasional slow service.

Hotel Santa Chiara’s beds are highly praised for their comfort, contributing significantly to a restful night's sleep. Although there are minor critiques regarding the firmness of the beds and the quality of pillows, the general feedback highlights the luxurious and modern nature of the sleeping arrangements.

Free WiFi is a noted area for improvement with many guests experiencing poor connectivity in the rooms while public areas offer better access. Nevertheless, the overall hotel experience remains positive due to the excellent facilities and comforts provided.

The hotel also stands out for its accessibility features, catering to guests with disabilities through accessible rooms, private underground parking and easy access to local attractions. Family travelers find the hotel accommodating with spacious rooms, child-friendly amenities and an ideal location for cruise travelers.

For business travelers, Hotel Santa Chiara offers excellent meeting facilities and is praised for its organization and efficiency. The rooftop terrace suite serves as a unique space for both work and relaxation.

Overall, Hotel Santa Chiara is a highly recommended choice for visitors to Venice, offering exceptional service, strategic location, comfortable accommodations and a welcoming atmosphere suited for diverse traveler needs.
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Categories

Boutique-style Hotel

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types

Deluxe Double or Twin Room with City View This air-conditioned room comes with a minibar and a satellite flat-screen TV. WiFi is free. The private bathroom boasts a shower or bathtub with chromotherapy.

Deluxe Double or Twin Room with Grand Canal View Offering views of the Grand Canal, this air-conditioned room comes with a minibar and a satellite flat-screen TV. WiFi is free. The private bathroom boasts a shower or bathtub with chromotherapy.

Deluxe Single Room with City View This air-conditioned room comes with a minibar and a satellite flat-screen TV. WiFi is free.

Deluxe Triple Room with City View This air-conditioned room comes with a minibar and a satellite flat-screen TV. WiFi is free.

Suite with City View Featuring a separate seating area, this air-conditioned suite comes with a minibar and a satellite flat-screen TV. WiFi is free.

Deluxe Double or Twin Room with Canal View Mostly located in the main building, these rooms overlook Rio Nuovo and Papadopoli Gardens. They feature Venetian-style décor with modern accents and either wooden or Ventian floors.

Superior Suite Offering views of Rio Nuovo and Papadopoli Gardens, this spacious suite feature Venetian-style décor with modern accents and includes two bathrooms. Please note that this room is located on the fourth floor and the lift only goes up to the third floor.

Suite with Grand Canal View Offering views of the Grand Canal and various city landmarks, this spacious suite features wooden floors and wood-beamed ceilings.

Junior Suite Roof Top Including a spacious terrace overlooking the Grand Canal, Rio Nuovo and Papadopoli Gardens, this unit features Venetian-style décor with modern accents. Please note that this room is located on the fourth floor and the lift only goes up to the third floor.

Deluxe Room Triple with Canal View Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Deluxe Double or Twin Room with Canal View with Full Breakfast The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Deluxe Double or Twin Room with City View and Full Breakfast The twin/double room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Deluxe Double or Twin Room with Grand Canal View and Full Breakfast The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as river views.

Deluxe Triple Room with Canal View and Full Breakfast The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Deluxe Single Room with City View and Full Breakfast Featuring free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe Triple Room with City View with Full Breakfast Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

About Hotel Santa Chiara

License: 027042-ALB-00350, IT027042A1S8VJ6Y7I

Guest Reviews

8.8

Excellent

Location

Hotel Santa Chiara enjoys a truly enviable location, perfect for exploring Venice with ease. Situated at the beginning of the Grand Canal, it stands just steps away from the Santa Lucia train station, bus terminal and various water transportation modes like vaporettos and water taxis. Guests appreciate the logistical convenience for arriving, sightseeing and departing with the hotel being well-connected to the airport and the city’s main attractions, such as a 25-minute walk or ferry ride from St Mark’s Square. The proximity to Piazzale Roma parking and the bus station also makes it an excellent choice for those traveling by car.

Visitors often commend the hotel’s strategic placement which facilitates easy movement around Venice without the hassle of navigating crowded areas near St. Mark’s Square. Many laud the exceptional views of the Grand Canal, which some rooms offer, highlighting a picturesque Venice experience. From the ease of access to railway stations and bus stops to the nearby shopping and restaurant options, the location truly caters to diverse traveler needs.

Beyond location, reviewers are pleased with the overall quality of accommodation, pointing out the hotel’s cleanliness, spacious rooms and modern amenities. The staff receive high praise for their helpfulness and efficiency, further enhancing the stay for guests. With its unbeatable location and comfortable, well-maintained facilities, Hotel Santa Chiara stands out as a top choice for visitors looking to immerse themselves in the charm and convenience of Venice.

Breakfast

Guests at Hotel Santa Chiara offer mixed feedback about the breakfast experience. Positively, many enjoyed a delicious, high-quality breakfast with varied offerings, including freshly prepared dishes and gourmet options. The continental breakfast, served at the table, is highlighted for its taste and the friendly, efficient service provided by staff. Some reviews mention the exceptional quality of fruits and the availability of gluten-free options upon request. The breakfast setting, such as the rooftop terrace with views of the canal and lagoon, adds to the charm and appeal of the experience.

However, there are some criticisms as well. A common theme is the absence of a buffet, which could make the breakfast feel limited and sometimes insufficient. Others noted that the breakfast can be quite expensive, which does not always match the perceived value. There were also mentions of slow service and the need for more staff to improve efficiency. Some guests felt the menu could be more varied, especially in terms of savory options.

Overall, while the breakfast at Hotel Santa Chiara is often praised for its quality and service, there are areas, particularly in choice and speed, where guests feel there could be improvements.

Rooms

The rooms at Hotel Santa Chiara are highly praised for their cleanliness, comfort and modern amenities. Guests consistently note the spaciousness of the rooms with many highlighting the beautiful and elegant decor that blends contemporary touches with a classic Venetian feel. The showers are described as luxurious and equipped with high pressure jets, adding to the overall comfort of the stay.

The views from the rooms are frequently mentioned as a positive feature with many rooms offering stunning vistas of the Grand Canal. Some rooms come with balconies or terraces, providing guests with exceptional outlooks and a superb location to enjoy Venice's sunset. The soundproofing and air conditioning contribute to a pleasant and restful environment.

Despite a few mentions of smaller room sizes and cold temperatures, the majority of guests find the rooms to be well-maintained, furnished with high-quality materials and aesthetically pleasing. Many rooms have been recently renovated, boasting modern bathrooms and stylish interiors. The hotel's prime location, combined with the friendly and accommodating staff, further enhances the overall experience.

In summary, Hotel Santa Chiara's rooms stand out for their luxurious appointments, spacious layouts and impressive views, making it a highly recommended choice for visitors seeking comfort and elegance in Venice.

Beds

Hotel Santa Chiara boasts an array of positive feedback particularly when it comes to the comfort of its beds. Many guests frequently highlighted the beds as comfortable, luxurious and even ultra-modern, ensuring a high-quality sleep experience. The spacious and cozy nature of the beds is often emphasized with some guests enjoying orthopedic features and adjustable options that cater to various comfort needs. There are mentions of king-size and stylish options available, making the sleeping arrangements especially inviting.

However, there are a few areas where improvements could be made. Some guests found the beds a little firm, while others mentioned that the pillows were too high or too soft. There were also scattered remarks about the bedding quality not always meeting expectations with a desire for more comfortable bed covers and pillows that match the high comfort of the mattresses.

Despite these minor critiques, the overall consensus is that the beds at Hotel Santa Chiara provide a restful and peaceful sleeping environment, contributing significantly to an enjoyable stay.

Cleanliness

Hotel Santa Chiara impresses guests with its dedication to cleanliness. The rooms are not only spotlessly clean but also spacious, modern and elegantly furnished. The hotel maintains high hygiene standards, often exceeding guest expectations and adheres to rigorous Covid protocols. The common areas are equally well-maintained and shine with a polished appearance. Housekeeping consistently delivers thorough cleaning, keeping the rooms fresh and inviting. Despite a few minor issues that were promptly resolved, the hotel's commitment to an immaculate environment is clear. Overall, Hotel Santa Chiara provides a welcoming and pristine space that enhances the comfort and satisfaction of its guests.

Staff

Hotel Santa Chiara consistently receives high praises for its exceptional staff performance. Guests frequently mention the warm and friendly demeanor of the hotel employees. Attentiveness and politeness are recurring themes with staff members going above and beyond to ensure a comfortable stay. From helpful front desk personnel offering insightful recommendations to the restaurant staff's courteous service, the hotel excels in guest interactions.

The staff's professionalism stands out, characterized by thorough knowledge, efficiency and a readiness to assist at all times. Reviews highlight the multilingual capabilities of the team, their problem-solving skills and a meticulous attention to detail. Whether it is handling special requests or providing personalized service, the staff at Hotel Santa Chiara ensures top-notch hospitality.

The reception team is often noted for their warm welcome and quick assistance, contributing to a positive guest experience right from check-in. Reports of exceptional service standards suggest a highly motivated staff keen on exceeding guest expectations. The hotel's commitment to a clean environment, supported by courteous and responsive housekeepers, adds to the overall commendation.

Overall, the proficient, accommodating and genuinely caring staff at Hotel Santa Chiara consistently enhance the guest experience, making it a standout choice for visitors seeking exceptional service and a welcoming atmosphere.

Wi-Fi

Travelers who stay at Hotel Santa Chiara can expect a stay that combines a charming old Italian setting with the latest technology and high-quality amenities, particularly in the well-appointed and top-notch bathrooms. However, it's important to note that the WiFi experience can be inconsistent. While some guests reported decent to good connectivity, particularly in the hotel's public areas, many others experienced poor or non-existent WiFi in the rooms. Despite these issues, the overall experience from the bed to the shower is noted as clean, comfortable and beautiful.

Parking

Travelers heading to Venice who prioritize convenient parking will find Hotel Santa Chiara to be a compelling option. This hotel uniquely offers private parking with direct car access, a rarity in Venice. The parking facilities are optimal, featuring both surface and underground spaces, including a lift that lowers cars below water level. The garage is noteworthy for its security and convenience, situated right across from public parking and close to major attractions like the Grand Canal.

Many guests find the inclusion of secure, private parking a significant benefit, allowing for easy access to Venice while saving time and reducing stress. Despite the high cost, typically around 70 to 90 euros per night, the convenience seems to outweigh the expense for many. It's an excellent choice for those driving in from Mestre, offering unparalleled access and a location perfect for exploring Venice on foot.

However, prospective guests should be aware that parking availability can be limited and it isn't a 24/7 service. Also, some reviewers remark on the expense being somewhat high, particularly when compared to nearby public parking options. Despite these minor drawbacks, the overall sentiment highlights the parking service as a major perk for those driving to Venice.

Family

Hotel Santa Chiara has received overwhelmingly positive feedback for its family-friendly environment and amenities, making it an excellent choice for those traveling with children. Guests appreciate the spacious terrace where kids can play, as well as the room sizes that comfortably accommodate two adults and one child. The hotel is noted for its perfect location, which is particularly convenient for cruise travelers. Additionally, the huge bath in the bathroom is a hit with families, providing ample space for everyone.

The positive phrases also highlight the hotel's cozy and child-friendly atmosphere, excellent staff and overall comfort. Reviews frequently mention the hotel's suitability for family vacations and commend both the setting and the high level of service. Families have enjoyed their stays immensely, praising the convenience and thoughtful amenities designed with children in mind.

4 Star

Hotel Santa Chiara, a four-star hotel, frequently impresses guests with its 5-star details, particularly in terms of service and comfort standards. Many reviews highlight the hotel’s excellent service and beautiful bathrooms, aligning well with typical four-star expectations. The hotel is highly recommended for meeting 4-star comfort criteria and providing tastefully furnished accommodations.

However, there are several areas where the hotel falls short. Some guests reported unclear breakfast inclusivity, potentially leading to unexpected additional costs. There were also mention-worthy issues with the air conditioning in certain rooms. Cleanliness and quality of amenities occasionally did not meet expectations and service sometimes ranged from slow to inadequate. The view from certain rooms was described as poor and noise issues detracted from the experience. Furthermore, breakfast service quality issues and small portion sizes were noted with some breakfast staff described as having poor demeanor.

Overall, while Hotel Santa Chiara showcases many commendable four-star traits, attention to service consistency and minor improvements in facilities could enhance the guest experience.

Business

Hotel Santa Chiara comes highly recommended for business travelers, thanks to its excellent accessibility and strategic location. The hotel is designed with the needs of corporate guests in mind, offering convenient meeting facilities and rooms specifically for business meetings and events. The staff is praised for their efficiency and organization, contributing to an optimal experience for those on business trips.

The facilities at Hotel Santa Chiara are frequently described as fantastic with a notable mention of the rooftop terrace suite which provides a unique space for work or relaxation. Connectivity to local transport is excellent, making it easy for guests to navigate the city. Overall, the hotel is well-regarded for being business-friendly and perfectly suited for both short and extended corporate stays.

Accessible

Hotel Santa Chiara is well-regarded for its accessibility features, making it a convenient choice for travelers with disabilities. Guests appreciate the hotel's drivable location and private underground parking, which simplifies arrival and departure. The hotel is accessible by taxi and is notably positioned as the best hotel accessible by road.

Once inside, visitors find wheelchair-accessible rooms and spacious accommodations, though some mention a few rooms can feel small for extended stays. Allergy-friendly features, such as wooden floors and specially designed furniture, add to the comfort of those with sensitivities.

The hotel's prime location allows for easy access to various attractions and necessities on foot. Overall, the combination of convenience, accessibility and thoughtful accommodations make Hotel Santa Chiara a noteworthy option for travelers with disabilities.

Honeymoon

Hotel Santa Chiara emerges as an ideal destination for honeymooners, offering great and fantastic views that are perfect for a romantic trip. Guests have noted that the rooms and terraces are wonderful with some even experiencing the pleasure of room upgrades to enjoy breathtaking canal views daily. This beautiful and romantic honeymoon location ensures a memorable stay for couples celebrating their special moments.

Boutique-Style

Hotel Santa Chiara offers a boutique experience characterized by its quality and attention to detail. The hotel boasts a personal atmosphere with very welcoming and multilingual staff. It combines traditional Venetian styling with tasteful, modern design, creating a charming and exclusive ambiance. Guests appreciate the spacious rooms and the unique character of this small hotel, which is housed in an old building imbued with a sense of history. With a mixture of old and new elements, the hotel consistently delivers a four-star service with five-star touches, making it a truly memorable stay.

Luxury

Hotel Santa Chiara offers a luxurious experience characterized by its clean, bright, modern and comfortable rooms. Guests consistently praise the warm and attentive staff, which adds to the overall enjoyment of their stay. The hotel's showers have been described as amazing and the architecture as beautiful, contributing to the elegant and sophisticated atmosphere.

Despite some minor mentions of ongoing construction, the luxurious decor and high-quality details do not go unnoticed. The establishment boasts some of the most beautiful bathrooms and luxury bedding that enhance the four-star hotel's appeal, often compared to five-star standards. The Junior Suite Rooftop Room stands out, offering unique views and a fantastic experience overall.

Described as simply luxurious and swanky, the hotel exudes a luxury atmosphere that permeates every aspect of the stay. With excellent service, hotel Santa Chiara emerges as one of the nicest and most sophisticated hotels that guests have ever enjoyed.

Romantic

Hotel Santa Chiara is highly praised for its romantic ambiance, making it an excellent choice for honeymooners and couples seeking a romantic getaway. The hotel's prime location on the Grand Canal offers stunning canalside views and a picturesque setting that guests find perfect for a romantic stroll.

Many have enjoyed rooms with views of the Grand Canal and the iconic bridge from Piazzale Roma to the train station, providing a sense of classic Venetian romance. The rooftop terrace is particularly noted for its tranquil atmosphere, offering a quiet and beautiful spot to end the day while overlooking the grand waterway.

The romantic hotel suites and beautifully decorated rooms contribute to the enchanting experience, while the overall area around the hotel is described as romantic and lovely. The architecture and excellent views from different parts of the hotel, including the lovely views from the rooftop terrace, underscore the romantic nature of the stay.

Guests have revisited the hotel due to its charming environment and the unforgettable, romantic settings it provides, reaffirming Hotel Santa Chiara as a top destination for couples in Venice.

No, Hotel Santa Chiara doesn't have any pool.

No, a spa isn't available at Hotel Santa Chiara.

No, Hotel Santa Chiara doesn't allow dogs.

Yes, parking facilities are available at Hotel Santa Chiara.

No, Hotel Santa Chiara doesn't have a gym.

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