Hotel Mexico
Vera
37.20904500,
-1.81566700
,
Carretera Garrucha - Villaricos, S/n Urbanizacion Puerto Rey
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Summary of reviewsHotel Mexico receives high praise for its pristine location, striking a perfect balance between tranquility and convenience. The hotel is situated a short walk from Vera Playa, making beach access effortless and it serves as an ideal base for exploring nearby towns like Puerto Rey, Mojacar and Garrucha. Although some amenities may require a car to reach, the overall sentiment towards the location is overwhelmingly positive.
Regarding the breakfast experience, while some guests appreciate the variety and the quality of the buffet, others feel it falls short of the expectations set for a four-star hotel due to its repetitive menu and basic options. The dinner experience is similarly mixed with commendations for certain dishes but room for improvement in variety and quality. Despite these critiques, some visitors still find the dining service valuable, especially given its proximity to the beach.
The rooms at Hotel Mexico are consistently highlighted as one of the best aspects. They are large, modern and comfortable with guests praising the big beds, recently refurbished decor and amenities like air conditioning and refrigerators. While there are minor concerns about occasional outdated furniture and cleanliness inconsistencies, the overall feedback on room quality is highly favorable.
Cleanliness in general has mixed reviews but leans towards positive impressions; many guests note the spotless and well-maintained rooms and common areas. The polite and efficient cleaning staff also receive commendations, though some travelers have reported less favorable experiences with room cleanliness and maintenance during their stay.
Staff at Hotel Mexico enjoy a mostly positive reputation for being kind, helpful and professional, especially the receptionists and room cleaning staff. Some guests, however, have encountered rudeness and unprofessionalism, particularly during check-in and breakfast, which suggests variability in service quality.
The free WiFi is another aspect with mixed reviews. While many guests experience good connectivity even in outdoor areas, others report slow and unstable service. The air conditioning generally receives positive feedback, contributing to an overall comfortable stay.
The pool area is well-received for its cleanliness and tranquil atmosphere, although some guests find it small and overcrowded with insufficient loungers. The proximity to the beach is a standout feature with guests appreciating how close it is, enhancing the hotel’s appeal for beachgoers despite minor issues like pebble areas requiring water shoes.
Parking options are available but typically come with a fee and finding a spot can be challenging. Some guests feel the parking costs are high, but they appreciate the convenience of having dedicated spaces.
Lastly, the beds generally receive high marks for comfort and spaciousness, though some guests report issues with mattress quality, impacting their sleep experience.
In summary, Hotel Mexico stands out for its excellent location, spacious and modern rooms and friendly staff. While improvements could be made in the dining experience, consistency of cleanliness and some logistical aspects like parking and WiFi, many guests enjoy their stay and find the hotel a desirable choice for a beachside getaway.
Categories
Regarding the breakfast experience, while some guests appreciate the variety and the quality of the buffet, others feel it falls short of the expectations set for a four-star hotel due to its repetitive menu and basic options. The dinner experience is similarly mixed with commendations for certain dishes but room for improvement in variety and quality. Despite these critiques, some visitors still find the dining service valuable, especially given its proximity to the beach.
The rooms at Hotel Mexico are consistently highlighted as one of the best aspects. They are large, modern and comfortable with guests praising the big beds, recently refurbished decor and amenities like air conditioning and refrigerators. While there are minor concerns about occasional outdated furniture and cleanliness inconsistencies, the overall feedback on room quality is highly favorable.
Cleanliness in general has mixed reviews but leans towards positive impressions; many guests note the spotless and well-maintained rooms and common areas. The polite and efficient cleaning staff also receive commendations, though some travelers have reported less favorable experiences with room cleanliness and maintenance during their stay.
Staff at Hotel Mexico enjoy a mostly positive reputation for being kind, helpful and professional, especially the receptionists and room cleaning staff. Some guests, however, have encountered rudeness and unprofessionalism, particularly during check-in and breakfast, which suggests variability in service quality.
The free WiFi is another aspect with mixed reviews. While many guests experience good connectivity even in outdoor areas, others report slow and unstable service. The air conditioning generally receives positive feedback, contributing to an overall comfortable stay.
The pool area is well-received for its cleanliness and tranquil atmosphere, although some guests find it small and overcrowded with insufficient loungers. The proximity to the beach is a standout feature with guests appreciating how close it is, enhancing the hotel’s appeal for beachgoers despite minor issues like pebble areas requiring water shoes.
Parking options are available but typically come with a fee and finding a spot can be challenging. Some guests feel the parking costs are high, but they appreciate the convenience of having dedicated spaces.
Lastly, the beds generally receive high marks for comfort and spaciousness, though some guests report issues with mattress quality, impacting their sleep experience.
In summary, Hotel Mexico stands out for its excellent location, spacious and modern rooms and friendly staff. While improvements could be made in the dining experience, consistency of cleanliness and some logistical aspects like parking and WiFi, many guests enjoy their stay and find the hotel a desirable choice for a beachside getaway.
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About Hotel Mexico
License: H/AL/00673MOD.PLAYA
Guest Reviews
Location
Guests frequently mention the ease of accessibility to the beach, often describing it as less than a 10-minute walk away. The location is described as secluded yet not too far from essential amenities, providing a balanced blend of peaceful retreat and convenience. However, it is noted that a car might be necessary to fully capitalize on the surrounding amenities, as bars and restaurants are not always within easy walking distance.
Moreover, the hotel's location is optimal for those visiting family in Puerto Rey or exploring attractions in Mojacar and Garrucha. While some reviews mention a lack of nearby supermarkets, the overall sentiment towards the hotel's position remains positive. Whether for its strategic centrality, proximity to the beach or access to surrounding areas, the location of Hotel Mexico is consistently highlighted as one of its best features.
Breakfast
However, a significant number of critiques pointed out the limited selection, repetitive menu and subpar quality of certain items like bacon, eggs, pastries and juices. Some guests were disappointed by the scarcity of fresh fruit, yogurt and high-quality cold cuts. The organization and service in the dining room also came under fire with reports of chaotic breakfast times, long waits, missing utensils and shortages of food, particularly if arriving later in the morning.
While the breakfast certainly has its fans, many guests feel that it falls short of the expectations set by a four-star hotel, suggesting that improvements in both variety and quality are needed to enhance the overall experience.
Dinner
However, numerous reviews pointed out significant shortcomings. A recurrent theme was the lack of variety with the same dishes being served day after day, making the dining experience repetitive and monotonous. The buffet often seemed scarce and some guests noted that certain items like soups, cereals and fresh fruits were missing. The quality of food was frequently described as basic with the buffet offerings considered very poor by several guests.
Guests also experienced logistical issues, such as the dinner service ending early and having to pay for drinks separately. Observations about the dining room’s cleanliness and service efficiency were less favorable with complaints about unmopped floors and reused food for dinners.
In summary, while some guests appreciated their dining experiences at Hotel Mexico, many others felt that there is considerable room for improvement, particularly in terms of food variety, quality and overall service standards.
Rooms
Guests particularly appreciate the comfortable and large beds, which ensure a good night's sleep. The rooms are noted to be very clean upon arrival with a decor that is both elegant and contemporary, making for a pleasant environment. Cleanliness is frequently mentioned as a plus, reinforcing the hotel’s commitment to maintaining high standards.
Other aspects that stand out include well-designed bathrooms, some of which are spacious and modern and rooms with lovely views, adding to the overall enjoyment of the guests' stays. The facilities, from the room amenities to the overall hotel environment, are consistently praised for their quality and upkeep.
However, it is noteworthy that some guests experienced minor issues, such as outdated furniture in certain rooms and occasional cleanliness concerns. Despite these occasional setbacks, the overwhelmingly positive feedback on the room's modernity, spaciousness and comfort highlights Hotel Mexico as a favorable choice for travelers seeking a blend of luxury and practicality.
Beds
However, not all experiences were positive. Several guests had issues with the mattress quality, describing them as rock hard, deformed or even broken. Back pain and general discomfort were common complaints with some guests having to move to different rooms in search of better sleep conditions. Despite these issues, others pointed out new mattresses and generally found the beds to be satisfactory.
Overall, while many found the beds at Hotel Mexico comfortable and large, the consistency of mattress quality varied, leading to mixed experiences among guests.
Cleanliness
The cleaning staff were frequently noted for their politeness and efficiency. Moreover, guests commented that the hotel was exceptionally clean upon arrival with some experiencing spotless conditions throughout their stay. The fresh, well-ventilated environment of the rooms was another aspect that received praise, fostering a comfortable atmosphere for guests.
Despite these positive observations, there were notable concerns. Some guests reported issues such as dirt and hair in rooms and bathrooms, both on arrival and during their stay. The inconsistency in the cleaning service, including superficial cleaning efforts, delayed towel replacements and neglected amenities like shower gel, left room for improvement. Additionally, there were mentions of hallway dust bunnies and poorly cleaned common areas, detracting from an otherwise pleasant experience.
In summary, while Hotel Mexico has earned accolades for its spacious, well-kept rooms and courteous cleaning staff, inconsistencies in cleanliness and maintenance suggest a need for more consistent and thorough housekeeping practices.
Staff
However, there are consistent mentions of negative encounters with some staff members, particularly during check-in and breakfast. Guests have reported the reception staff as occasionally rude, unprofessional and indifferent. There are also concerns about unresponsive and impolite behavior from certain buffet waiters and general dining area staff. Despite these issues, the general sentiment towards the staff is positive with many guests noting the friendly and helpful nature of the majority of the hotel personnel.
Wi-Fi
Pool
However, some guests noted drawbacks, including the pool being a bit small for the size of the hotel, resulting in overcrowding at times. The pool loungers also drew consistent criticism for being insufficient in number and in poor condition, detracting from the overall poolside experience. Additionally, the pool water was frequently described as too warm, contributing to discomfort for some visitors.
While the pool area is seen as a highlight and generally maintained well, its small size and the issues with the loungers suggest the need for improvements. Despite these concerns, the pool remains a significant feature that many guests enjoy.
Beach
Overall, the hotel’s location stands out as a key positive aspect with several reviews emphasizing how easy it is to access the beach and nearby beach bars. The combination of a recently renovated hotel and its closeness to the coastline make it an appealing option for beachgoers. Despite some minor inconveniences noted in a few reviews, the hotel's superb location remains a strong point appreciated by many guests.
Parking
The convenience of having a dedicated parking space is appreciated with underground and covered parking being options for those willing to pay a bit more. However, the cost of parking has been noted as somewhat high by some guests. Despite these costs, some have found the parking arrangements comfortable and accessible. In summary, while parking is available and various options exist, the costs and slight difficulties in finding a spot may be a consideration for future visitors.
4 Star
However, some positive aspects were noted. The reception manager treated guests like family, enhancing the overall experience with personalized service. The rooms were highlighted for their comfort, cleanliness and order. Although the hotel is not located beachfront, it is conveniently accessible within just 20 minutes.
Despite some good points regarding service and value-price ratio, the consensus suggests significant room for improvement, particularly in maintaining the higher standards expected from a four-star establishment.
Yes, Hotel Mexico has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Mexico.
No, Hotel Mexico doesn't allow dogs.
Yes, parking facilities are available at Hotel Mexico.
No, Hotel Mexico doesn't have a gym.
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