Vientiane17.96675000,
102.60569600,
No.138, Norkeokoummarn Rd., Ban Mixay, Chanthabouli District(Show on Map)
8.1
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsChanthapanya Hotel in Vientiane receives widespread acclaim for its exceptional and central location, making it an ideal base for exploring the city's attractions. Positioned close to the vibrant night market, notable temples and the Mae Kong River, guests appreciate its convenient and quiet neighborhood. The hotel's inclusion of practical amenities such as a sunny pool area and a helpful front desk staff further enhances the stay experience.
The breakfast at Chanthapanya Hotel garners mixed feedback; however, many guests find it good to excellent, enjoying the buffet-style offerings of Asian and European options including fresh toast, juice and quality coffee. Despite some critiques on the limited variety, especially from a Western perspective, the friendly service during breakfast is consistently praised.
Rooms at the hotel are frequently highlighted for their spaciousness, cleanliness and modern amenities. Guests find the beds extremely comfortable, the decor beautiful and facilities like air conditioning and showers reliable. While there are occasional minor issues, overall, the rooms provide a restful and enjoyable stay complemented by the well-maintained pool and gym.
Cleanliness is a notable strength of the hotel with many guests lauding the spotless rooms and well-kept facilities. Daily housekeeping ensures rooms are meticulously clean, though public areas like the pool could benefit from better upkeep and occasional renovations.
The staff at Chanthapanya Hotel consistently impresses guests with their outstanding friendliness, helpfulness and professionalism. The team’s dedication to hospitality, efficient issue resolution and warm demeanor create a welcoming atmosphere.
The WiFi presents a mixed experience with some guests finding it unstable, particularly in rooms. The lobby and restaurant areas tend to offer a more reliable connection.
The gym is appreciated for its convenient location and adequate equipment, though some guests suggest it could use better maintenance. The pool is a popular feature, offering a refreshing escape with a pleasant design, despite some complaints about its temperature and cleanliness.
Beds at the hotel receive high marks for comfort and space, though a minority find them too firm. Overall, the bedding contributes to a cozy and restful environment.
As a three-star hotel, Chanthapanya provides excellent value for money with a location and amenities that some guests find comparable to a four-star experience. Despite a few noted discrepancies in room descriptions and sizes, the hotel remains a recommendable choice for its affordability and advantageous location. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
Superior Double or Twin RoomGuests will have a special experience as this twin/double room provides a pool with a view. Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.
Junior SuiteThe pool with a view and hot tub are the standout features of this suite. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit has 1 bed.
Family Junior SuiteThe pool with a view and hot tub are the special features of this family room. The spacious family room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.
King SuiteThis suite features a pool with a view and a hot tub. The spacious suite features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
One-Bedroom SuiteThis suite's standout features are the pool with a view and hot tub. The spacious suite offers air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Two-Bedroom SuiteThe pool with a view and hot tub are the standout features of this suite. The spacious suite offers air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.
King Room with BalconyThe pool with a view and hot tub are the special features of this double room. The spacious double room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Chanthapanya Hotel boasts an exceptional location that appears to be highly lauded by its guests. Positioned centrally in the heart of Vientiane, it's ideally situated for exploring the city's attractions. Reviewers frequently note its proximity to the vibrant night market, which is just a short walk away. The hotel is conveniently surrounded by a variety of restaurants, making it easy for guests to enjoy local cuisine.
Its closeness to key landmarks, including the main temples and the Mae Kong river, adds to its appeal. Guests appreciate how easy it is to navigate the city from the hotel with many points of interest within walking distance. The neighborhood itself is described as nice and central, yet the hotel maintains a quiet atmosphere at night, providing a peaceful retreat from the city's hustle and bustle.
Practical amenities such as sunny pool areas, inclusion of breakfast and smooth communication with polite front desk staff enhance the pleasant stay experience. Overall, the Chanthapanya Hotel is frequently commended for its superb and perfect location, making it an excellent base for visitors looking to explore Vientiane.
Breakfast
Chanthapanya Hotel offers a breakfast experience that is a mixed bag according to guest reviews. On the positive side, the breakfast is often described as good, very good and even excellent. Guests appreciated the buffet style, which includes a combination of Asian and European options, plentiful toast, juice, cereal, fruit and hot food. The quality of coffee, including real bread and real coffee, also received positive mentions.
However, the selection is sometimes criticized for being limited, particularly from a Western perspective. Many guests pointed out that the choices are basic with not enough variety or fruit and it runs out quickly. There were also comments about the breakfast being ordinary, monotonous or even disappointing with some guests waiting for replenishments. Despite these shortcomings, the staff and service during breakfast were often praised for their excellence.
Overall, while the breakfast at Chanthapanya Hotel has its highlights, including decent variety and quality for its level, there is room for improvement, particularly in offering more diverse and plentiful options.
Rooms
The reviews for Chanthapanya Hotel highlight the exceptional quality and comfort of the rooms, making it a standout option for travelers. Guests consistently praised the spaciousness and cleanliness of the rooms, noting that they are well-appointed and furnished with modern amenities. Many found the beds extremely comfortable and the bathrooms, particularly in the family suites, were spacious and well-equipped with amenities such as bathtubs and massage showers.
The decor of the rooms and the hotel overall received positive feedback, described as beautiful and cozy. The air conditioning and showers were consistently reliable, contributing to a comfortable stay. Additionally, the hotel's well-maintained facilities include a pleasant pool and a gym, enhancing the overall guest experience.
Despite a few minor issues such as small windows or an isolated instance of finding trash in the bin, the general consensus portrays the hotel as providing excellent accommodation conditions. The location of the hotel is another significant advantage, being conveniently close to the night market and other attractions, making it an ideal spot for visitors.
Overall, Chanthapanya Hotel offers large, clean and beautifully decorated rooms equipped with all necessary amenities, ensuring a restful and enjoyable stay.
Beds
Nestled in a serene locale, Chanthapanya Hotel has garnered considerable praise for its bedding and sleep arrangements. Guests consistently highlight the comfort of the beds with many describing them as very comfortable, luxurious or fantastic. The large beds, in particular, seem to impress, offering ample space for a restful night's sleep.
While the majority find the beds and bedding to be a delight, there are a few mentions of beds being too firm or hard for some guests' preferences. It's worth noting that individual comfort levels can vary and a minority of guests found the firmness of the mattresses and pillows not to their liking.
Despite these occasional critiques, the overall consensus leans heavily towards satisfaction. The beds are described as clean and come with good bedding, contributing to a cozy and restful environment. The furnishings complement the comfortable sleep experience, rounding out the positive accommodation experience at Chanthapanya Hotel.
Cleanliness
Chanthapanya Hotel receives widespread praise for its cleanliness. Many guests describe the hotel as very clean and well-maintained with spotless rooms and well-kept facilities. The rooms are consistently noted as clean, tidy and spacious, providing a comfortable stay. Daily housekeeping does an impressive job, ensuring that rooms are meticulously clean each day and clean towels are provided regularly.
While the hotel itself is older, it appears to be well-maintained and the efforts in maintaining cleanliness do not go unnoticed. Guests have described the hotel's overall environment as clean and professional, adding to the comfort and enjoyment of their stay.
However, some areas need attention. The pool area's cleanliness has been criticized with several guests noting a decline in standards. Additionally, despite the high marks for room cleanliness, certain areas such as the bathroom facilities and the pool could benefit from renovations and better upkeep.
Overall, the cleanliness at Chanthapanya Hotel largely contributes to a positive guest experience, although improvements in certain public areas could make it even more appealing.
Staff
Chanthapanya Hotel consistently impresses guests with its outstanding staff, making it a standout choice for travelers. Across numerous reviews, the staff are frequently described as very good, helpful and exceptionally friendly. Guests have highlighted the team's dedication and warm hospitality, noting their professionalism and the prompt resolution of any issues.
The staff's ability to assist with bookings, such as arranging fast train tickets, demonstrates their efficiency and readiness to help. Visitors appreciate the pleasant, smiling demeanor of the staff, who create a welcoming atmosphere from the moment of arrival. The attentive nature of the staff ensures guests' needs are consistently met with a friendly and accommodating attitude.
However, there are occasional mentions of less enthusiastic or indifferent interactions, though these are far outweighed by numerous comments praising the staff's friendliness and enthusiasm. Overall, guests leave Chanthapanya Hotel feeling well cared for, thanks to a team that remains calm, professional and committed to excellent service.
Wi-Fi
The WiFi experience at Chanthapanya Hotel presents a mixed bag for guests. While some noted that the WiFi is good, many found the connection to be weak and unstable, especially in the rooms. Reports indicate that the signal in guest rooms can range from mediocre to extremely shaky with several guests experiencing frequent disconnections and slow speeds. However, it seems that the WiFi quality improves in the lobby and restaurant areas, providing a more reliable connection for those areas. Overall, while the hotel offers WiFi, it may not meet the expectations for a seamless internet experience in all parts of the property.
Gym
The gym at Chanthapanya Hotel receives varied but generally positive feedback from guests. Many highlight it as a significant advantage, praising its location by the pool and labeling it as well-equipped and good. Some guests appreciate the option to lift weights and find the fitness center adequate for their needs. While a few express that the gym could benefit from some investment and cleaning, the overall sentiment remains favorable. The open-air setting is particularly loved by guests, adding to the appeal of the gym and pool area.
Pool
The pool at Chanthapanya Hotel receives varied feedback, but many guests appreciate its presence as a respite in the Vientiane heat. Described by several as "superb," "beautiful," and "lovely," the pool serves as a refreshing and enjoyable oasis. Guests especially appreciate its size and the provision of towels. The pool area is noted for its ability to allow for relaxation, featuring an attractive design and the added benefit of a hot tub and sauna, contributing to a serene experience.
However, some guests find the pool to be too cold with a few mentioning it as the coldest they have encountered. Cleaning appears to be a recurring issue with some describing the pool as dirty or unkempt and suggesting it needs more attention. Moreover, the pool area is sometimes noted as being a bit shabby or old, potentially detracting from the overall ambiance. Despite these issues, the pool is deemed pleasant and functional, appreciated for its role in providing a cool escape during hot days.
3 Star
Chanthapanya Hotel in Vientiane is recognized as one of the most centrally located three-star hotels, providing excellent value for money. Guests often comment on its convenient location, making it a good city hotel for travelers. While the hotel delivers what one would expect from a three-star establishment, some find it almost comparable to a four-star experience, particularly appreciating the good price-quality ratio and hospitality.
Despite its functional nature, a few reviews point out discrepancies in room descriptions and sizes, as well as the absence of certain amenities such as bathtubs and living areas. Nonetheless, many find that these aspects can be overlooked given the overall good value for money. Chanthapanya Hotel stands out for its affordability and advantageous location, recommendable for those seeking a practical and well-situated stay in the city.
Yes, Chanthapanya Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Chanthapanya Hotel.
No, Chanthapanya Hotel doesn't allow dogs.
Yes, parking facilities are available at Chanthapanya Hotel.