Altstadt Hotel Mosser
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Summary of reviewsAltstadthotel Mosser receives widespread acclaim for its prime central location in the vibrant heart of Villach, where it offers seamless access to historical sites, modern business areas and the main street. Guests appreciate its proximity to the old town, convention center, main square and train station, making it convenient for both leisure and business travelers. The presence of secure parking adds to the convenience, catering to those arriving by car. Additionally, the hotel features beautifully decorated rooms and a traditional yet welcoming atmosphere.
The breakfast at Altstadthotel Mosser is another highlight, frequently praised for its extensive and delicious buffet. Guests enjoy the variety of fresh fruit, vegetables, muesli, bread, cheeses and hams. The inclusion of gluten-free options and cooked dishes on request further enhances the experience. The ambiance of the breakfast room, whether cozy or with a glass roof, adds an extra pleasant touch to the dining experience.
The rooms are described as exceptionally spacious, clean and comfortable with family rooms particularly appreciated for their generous size and amenities. Guests value the modern, well-maintained furnishings and the quiet environment of rooms facing the inner courtyard. While some older furniture and dated decor can be found in certain areas, the overall cleanliness and spaciousness of the rooms meet the needs of most travelers. Suggestions for improvement include better temperature control and occasional upgrades to decor.
Cleanliness is consistently a strong point for the hotel with many guests describing the accommodations and common areas as spotless. Despite its older structure, the hotel is well-maintained and provides a tidy and comfortable environment.
The staff at Altstadthotel Mosser receive high praise for their friendliness and professionalism with specific commendations for their welcoming demeanor and helpful service. Receptionists, especially Daniela, receive special mention for making guests feel at home and assisting with various needs, contributing to the hotel's inviting atmosphere.
Although the current WiFi system has some issues with stability and security, efforts are underway to improve it. On the positive side, the free parking options for cars, bicycles and motorcycles are appreciated for their security and convenience, adding to the overall positive experience.
Altstadthotel Mosser is a family-run establishment that exudes a charming, traditional atmosphere, making it a suitable choice for families. The warm, friendly service extends from the staff to the accommodations, ensuring a cozy stay for all guests.
While bed comfort receives mixed reviews with some finding the mattresses too soft or too firm and pillows often described as uncomfortable, many visitors still find the beds conducive to a good night's sleep.
In summary, Altstadthotel Mosser excels in location, breakfast quality, cleanliness and staff service. It provides a spacious, traditional and family-friendly environment with ongoing improvements to enhance the overall guest experience.
Categories
The breakfast at Altstadthotel Mosser is another highlight, frequently praised for its extensive and delicious buffet. Guests enjoy the variety of fresh fruit, vegetables, muesli, bread, cheeses and hams. The inclusion of gluten-free options and cooked dishes on request further enhances the experience. The ambiance of the breakfast room, whether cozy or with a glass roof, adds an extra pleasant touch to the dining experience.
The rooms are described as exceptionally spacious, clean and comfortable with family rooms particularly appreciated for their generous size and amenities. Guests value the modern, well-maintained furnishings and the quiet environment of rooms facing the inner courtyard. While some older furniture and dated decor can be found in certain areas, the overall cleanliness and spaciousness of the rooms meet the needs of most travelers. Suggestions for improvement include better temperature control and occasional upgrades to decor.
Cleanliness is consistently a strong point for the hotel with many guests describing the accommodations and common areas as spotless. Despite its older structure, the hotel is well-maintained and provides a tidy and comfortable environment.
The staff at Altstadthotel Mosser receive high praise for their friendliness and professionalism with specific commendations for their welcoming demeanor and helpful service. Receptionists, especially Daniela, receive special mention for making guests feel at home and assisting with various needs, contributing to the hotel's inviting atmosphere.
Although the current WiFi system has some issues with stability and security, efforts are underway to improve it. On the positive side, the free parking options for cars, bicycles and motorcycles are appreciated for their security and convenience, adding to the overall positive experience.
Altstadthotel Mosser is a family-run establishment that exudes a charming, traditional atmosphere, making it a suitable choice for families. The warm, friendly service extends from the staff to the accommodations, ensuring a cozy stay for all guests.
While bed comfort receives mixed reviews with some finding the mattresses too soft or too firm and pillows often described as uncomfortable, many visitors still find the beds conducive to a good night's sleep.
In summary, Altstadthotel Mosser excels in location, breakfast quality, cleanliness and staff service. It provides a spacious, traditional and family-friendly environment with ongoing improvements to enhance the overall guest experience.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Family rooms
Connecting rooms (with intermediate door)
Triple rooms
Quad rooms
One-bedroom apartments
Two-bedroom apartments
Three-bedroom apartments
Junior Suite
Senior Suite
Please suggest which room type a family with one child should choose and where the child will sleep:
we offer extra beds and sofa beds, and also baby bed.
Show more...we offer extra beds and sofa beds, and also baby bed.
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Location of parking spaces:
private parking next to hotel
Number of parking spaces reserved for people with disabilities: 1
Cost of parking: Cost per night
Show more...Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach? Yes
Please specify: sauna
Show more...Please specify: sauna
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
at moment yes, not older than 48 hours,
Yes
at moment yes, not older than 48 hours,
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
Nestled in the vibrant heart of Villach, Altstadthotel Mosser boasts an exceptional location that has received consistent praise from its guests. Conveniently situated between the train station, main street and scenic pathways, this family-run hotel offers seamless access to both the historical city center and modern business areas, making it an ideal base for travelers.
The hotel is just minutes away from the bustling old town, convention center and main square, which allows for effortless exploration of Villach's rich history and cultural hotspots. For those arriving by train, the station is merely a short walk away, adding to the convenience for visitors arriving via public transport.
Additionally, guests have noted the presence of secure parking, ensuring peace of mind for those traveling by car. Altstadthotel Mosser also features a charming, traditional atmosphere, complemented by beautifully decorated rooms and a welcoming, courteous staff. The proximity to key areas in the city makes it easy to enjoy shopping, dining and various local attractions, all within walking distance.
The combination of its prime, central location with the comfort and hospitality offered by this historic hotel makes it a perfect starting point for further adventures in and around Villach. Whether traveling for business or leisure, guests can appreciate the blend of modern convenience and old-world charm that defines Altstadthotel Mosser.
Altstadthotel Mosser offers a breakfast experience that has garnered positive feedback from many guests. The breakfast options are often described as great, very good and even exceptional. Many visitors appreciate the rich and extensive buffet which includes fresh fruit, vegetables, muesli and a variety of bread, cheeses and hams. The inclusion of gluten-free options and cooked dishes on request adds to the convenience for guests with dietary preferences.
The breakfast is generally abundant and well-supplied with several reviews highlighting the fresh and tasty offerings. Guests seem to enjoy the quality and selection, noting delicious dark rolls, ripe fresh fruit and a good assortment of jams and toppings. The breakfast room, whether cozy or featuring a glass roof, adds a pleasant ambiance to the dining experience.
Although some reviews mention that the breakfast could be more varied or better for the price, the overall opinion leans towards satisfaction. Special mentions of the breakfast being particularly good include elements like excellent coffee, a very well-stocked buffet and dishes prepared warmly on request.
Overall, Altstadthotel Mosser's breakfast is widely considered fulfilling, tasty and offering a good variety, making it a recommended part of the stay.
The rooms at Altstadthotel Mosser stand out for their exceptional spaciousness, providing plenty of room to relax. Many guests praised the large, comfortable and clean accommodations with some rooms being described as beautifully furnished and modern. The cleanliness and good condition of the rooms were consistently noted with several mentioning well-maintained and well-furnished spaces.
Family rooms, in particular, are highly appreciated for their generous size, often featuring multiple amenities such as a hot plate, refrigerator and sink. Rooms facing the inner courtyard are noted for their quietness, despite the hotel's central location on a busy street. Bathing facilities also received positive remarks with large and clean bathrooms enhancing the comfort of the stay.
However, some aspects of the rooms did not meet all guests' expectations. There were mentions of older furniture and dated decor in certain rooms. Several reviews highlighted issues with temperature control, describing rooms as hot and stuffy, particularly in the absence of air conditioning. Moreover, a few guests reported unpleasant odors, including musty smells and cigarette smoke.
Despite these drawbacks, many found the rooms to be quite large and comfortable with a variety of amenities that cater to short and long stays alike. The central location and quiet inner courtyard options make it a suitable choice for travelers who value both convenience and tranquility. Overall, the Altstadthotel Mosser offers spacious and clean rooms that meet the basic needs of comfort and relaxation with a few opportunities for enhancement in terms of furnishings and air conditioning.
Altstadthotel Mosser offers beds that receive mixed feedback from guests. Many guests find the beds very comfortable, describing them as cozy and conducive to a peaceful night's sleep. Several reviews highlight the bedding and beds as exceptionally comfortable, contributing to good sleep experiences. However, not all guests share this sentiment with some pointing out that the beds could use improvement and citing issues with bed quality. While a significant number of reviews praise the beds, there are also mentions of discomfort with mattresses being too soft or too firm. Additionally, the pillows are frequently described as uncomfortable or too soft, which detracts from the overall sleeping experience for some guests. Despite this, the hotel generally provides an adequate sleeping arrangement with beds considered good or at least okay by a number of visitors.
Altstadthotel Mosser consistently receives strong praise for its cleanliness with many guests describing their accommodations as spotless and well-maintained. Phrases like "very clean," "clean condition," and "spotless clean" frequently appear in reviews, reflecting the high standards upheld by the hotel. Visitors often highlight the rooms as being both clean and comfortable with some noting their large and spacious layouts. The overall cleanliness of the hotel, including restrooms, is also repeatedly commended.
Despite the structure being older and featuring some outdated ornamentation, it is evident that the hotel is well-kept and maintained. While there are occasional mentions of rooms needing better upkeep, the general consensus is that Altstadthotel Mosser excels in providing a clean and tidy environment.
Guests also appreciate the complimentary breakfast, describing it as plentiful and of good quality. Overall, the cleanliness and maintenance of Altstadthotel Mosser contribute significantly to a positive guest experience.
Altstadthotel Mosser boasts a remarkable reputation for its attentive and friendly staff, based on numerous guest reviews. The receptionists, frequently highlighted for their courtesy and professionalism, provide an exceptionally friendly welcome, ensuring that visitors feel at home from the moment they arrive. Notable mentions go to Daniela, a receptionist praised for her professionalism and kindness and the accommodating lady at the reception who ensures smooth check-ins and assists in finding dinner spots.
Guests commend the entire hotel team for their outstanding service and customer-oriented approach. The staff’s helpfulness extends beyond typical hospitality duties; they assist with travel guidance and even provide soy milk upon request. The owner and the manager are also recognized for their helpful demeanor.
While there were a few mentions of unfriendly staff, these were clearly outliers compared to the overwhelming positive feedback. Overall, it is clear that the staff at Altstadthotel Mosser is key to its inviting atmosphere, consistently delivering courteous, competent and friendly service.
Altstadthotel Mosser offers free WiFi for its guests and the hotel is in the process of installing a new WiFi system. While some guests reported that the WiFi worked well and was naturally ok, others experienced issues such as unstable connections and unsecure networks. A few mentioned difficulties with WiFi reception in their rooms and weird security warnings during login. Despite these challenges, efforts are being made to improve the overall WiFi experience at the hotel.
Altstadthotel Mosser provides a variety of parking options that receive positive remarks from guests. The hotel offers free, private and secure parking for cars, bicycles and motorcycles, which is considered a significant advantage. There is a safe, locked storage area specifically for bicycles, along with a private, covered garage for motorcycles. Some reviewers appreciated the free parking available within a one-minute walk, while others mentioned that parking is conveniently located right next to the hotel or just 200 meters away. Despite a few mentions of the parking being away from the property, the overall sentiment highlights the parking arrangements as well-resolved and secure, contributing to the good location and overall convenience for guests.
Altstadthotel Mosser is a charming family-run hotel that embodies a sense of tradition and personal touch, making it an excellent choice for those traveling with children. The hotel is noted for its spacious accommodations with large family rooms that comfortably fit parties of up to four. Guests frequently mention the comfort of the rooms, highlighting the cozy and welcoming atmosphere that Altstadthotel Mosser provides. The sense of family extends beyond the accommodations, as the service throughout the hotel reflects a warm and friendly family feeling. Overall, Altstadthotel Mosser stands out as a comfortable, tradition-filled destination for families seeking a cozy stay.
Location Show Map
Location
The hotel is just minutes away from the bustling old town, convention center and main square, which allows for effortless exploration of Villach's rich history and cultural hotspots. For those arriving by train, the station is merely a short walk away, adding to the convenience for visitors arriving via public transport.
Additionally, guests have noted the presence of secure parking, ensuring peace of mind for those traveling by car. Altstadthotel Mosser also features a charming, traditional atmosphere, complemented by beautifully decorated rooms and a welcoming, courteous staff. The proximity to key areas in the city makes it easy to enjoy shopping, dining and various local attractions, all within walking distance.
The combination of its prime, central location with the comfort and hospitality offered by this historic hotel makes it a perfect starting point for further adventures in and around Villach. Whether traveling for business or leisure, guests can appreciate the blend of modern convenience and old-world charm that defines Altstadthotel Mosser.
Breakfast
The breakfast is generally abundant and well-supplied with several reviews highlighting the fresh and tasty offerings. Guests seem to enjoy the quality and selection, noting delicious dark rolls, ripe fresh fruit and a good assortment of jams and toppings. The breakfast room, whether cozy or featuring a glass roof, adds a pleasant ambiance to the dining experience.
Although some reviews mention that the breakfast could be more varied or better for the price, the overall opinion leans towards satisfaction. Special mentions of the breakfast being particularly good include elements like excellent coffee, a very well-stocked buffet and dishes prepared warmly on request.
Overall, Altstadthotel Mosser's breakfast is widely considered fulfilling, tasty and offering a good variety, making it a recommended part of the stay.
Rooms
Family rooms, in particular, are highly appreciated for their generous size, often featuring multiple amenities such as a hot plate, refrigerator and sink. Rooms facing the inner courtyard are noted for their quietness, despite the hotel's central location on a busy street. Bathing facilities also received positive remarks with large and clean bathrooms enhancing the comfort of the stay.
However, some aspects of the rooms did not meet all guests' expectations. There were mentions of older furniture and dated decor in certain rooms. Several reviews highlighted issues with temperature control, describing rooms as hot and stuffy, particularly in the absence of air conditioning. Moreover, a few guests reported unpleasant odors, including musty smells and cigarette smoke.
Despite these drawbacks, many found the rooms to be quite large and comfortable with a variety of amenities that cater to short and long stays alike. The central location and quiet inner courtyard options make it a suitable choice for travelers who value both convenience and tranquility. Overall, the Altstadthotel Mosser offers spacious and clean rooms that meet the basic needs of comfort and relaxation with a few opportunities for enhancement in terms of furnishings and air conditioning.
Beds
Cleanliness
Despite the structure being older and featuring some outdated ornamentation, it is evident that the hotel is well-kept and maintained. While there are occasional mentions of rooms needing better upkeep, the general consensus is that Altstadthotel Mosser excels in providing a clean and tidy environment.
Guests also appreciate the complimentary breakfast, describing it as plentiful and of good quality. Overall, the cleanliness and maintenance of Altstadthotel Mosser contribute significantly to a positive guest experience.
Staff
Guests commend the entire hotel team for their outstanding service and customer-oriented approach. The staff’s helpfulness extends beyond typical hospitality duties; they assist with travel guidance and even provide soy milk upon request. The owner and the manager are also recognized for their helpful demeanor.
While there were a few mentions of unfriendly staff, these were clearly outliers compared to the overwhelming positive feedback. Overall, it is clear that the staff at Altstadthotel Mosser is key to its inviting atmosphere, consistently delivering courteous, competent and friendly service.
Wi-Fi
Parking
Family
No, Altstadt Hotel Mosser doesn't have any pool.
No, a spa isn't available at Altstadt Hotel Mosser.
No, Altstadt Hotel Mosser doesn't allow dogs.
Yes, parking facilities are available at Altstadt Hotel Mosser. For more information, read the answers to the Parking questionnaire
No, Altstadt Hotel Mosser doesn't have a gym.
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