4-Star HotelSummary of reviews related to the '4 Star' categorySt Palace Hotel garners a mixed response when it comes to its four-star rating, facilities and services. On the positive side, the hotel boasts high-quality rooms and impressive decor, eliciting a sense of luxury and peace. Some guests even felt it looked like a palace, perfectly aligning with its four-star classification. However, the amenities typically associated with a four-star hotel are conspicuously absent. There is no bar, restaurant, gym or pool, making it feel more like a premium accommodation without the expected leisure facilities.
Several guests highlighted issues with the service quality and cleaning standards, which detracts from the esteemed four-star rating. Reports of insufficient cleanliness upon arrival and unresolved problems suggest that the hotel does not uniformly meet the high expectations set by its rating. While the rooms themselves are nice and can evoke a four-star experience, the service quality and overall facilities may leave some guests questioning its four-star status.
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