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Summary of reviewsHotel Blanca Resort & Spa, set in the heart of Mount Flashites, offers guests a picturesque retreat with breathtaking mountain views and a central location that provides convenient access to ski slopes, local pubs and shops. The tranquil ambiance and elegant design make it an ideal destination for those looking to combine restful moments with engaging outdoor activities. The friendliness and helpfulness of the staff further enhance the overall warm and welcoming experience.
Guests praise the hotel's breakfast for its rich and diverse selection, offering a buffet-style meal that many find plentiful and satisfying. However, some guests have noted inconsistencies in quality with occasional issues such as cold food and insufficient variety, especially during later hours.
The dinner experience receives mixed reviews. While many diners enjoy the delicious cuisine and commend the quality of the food, others find the steak overly oily and criticize the buffet for its limited options and subpar items.
Rooms at the hotel are spacious and provide stunning views with many guests appreciating the clean and well-equipped accommodations. However, the hotel falls short in consistent cleanliness and maintenance. Some rooms fail to meet expected standards with outdated furniture and minor issues such as clogged bathtubs detracting from the experience. The spa area is also criticized for being small and inadequately maintained, often overcrowded and lacking in the serene ambiance guests expect.
Cleanliness is a significant concern with reports of dirty rooms, unclean bathrooms and dilapidated furniture being common. Despite some positive remarks, such as certain areas being adequately clean, the overall hygiene of the property does not align with its five-star rating.
Staff at the hotel receive largely positive feedback for their friendliness and helpfulness, particularly in the restaurant and spa areas. However, there are instances of poor service and unwelcoming attitudes among the reception staff, impacting the overall guest experience.
The pool facilities also face criticism with many guests finding the water too cold and the pool itself small and only shoulder-deep. Cleanliness and functionality issues, such as dirty water and facilities being out of service, further detract from guest satisfaction.
While the beds are generally considered large and comfortable, there are some issues with mattress quality and arrangement with some guests experiencing discomfort due to worn-out or overly soft mattresses.
Overall, while Hotel Blanca Resort & Spa excels in location and scenic beauty, it struggles to meet the standards expected of a five-star establishment. Guests suggest improvements in areas such as cleanliness, maintenance and consistency of service to align the hotel's offerings with its premium positioning. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Dog Play Area
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, KM 40 per night
Should the dog owner notify you before checking in? Yes, during the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? No
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Additional information Price for large dogs is 40 KM per night and for small 20 KM per night.
One-Bedroom ApartmentKitchen, lounge area with fireplace, LCD TV set, electronic safe with private code, smoke detector.
Superior Double RoomThis room comes with a flat-screen TV with satellite channels and offers a partial or full view of the ski slopes.
Deluxe One-Bedroom ApartmentKitchen, lounge area with fireplace, LCD TV set, electronic safe with private code, smoke detector.
Deluxe Double or Twin RoomGuests will have a special experience as this twin/double room provides a pool with a view. Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Guest Reviews
7.1
Good
Location
Nestled in the heart of Mount Flashites, Hotel Blanca Resort & Spa offers a striking blend of convenience and natural beauty. Its central location invites guests to relish in spectacular views right from their rooms, capturing the serene and pristine essence of the mountain. The hotel stands out for offering proximity to various attractions, including ski slopes, local pubs and shops, making it exceptionally family-friendly and suitable for those looking to explore.
Visitors frequently rave about the stunning views from their accommodations, as well as the hotel's elegant design and tranquil atmosphere. The central position of the hotel combines quiet charm with accessibility, ensuring that guests can enjoy both restful moments and engaging activities nearby. The surrounding landscape adds to the hotel's appeal, framing it as a picturesque and idyllic retreat.
Although some guests mentioned a sense of remoteness, most agree that the location is beautifully situated with everything necessary within walking distance or a short drive. The friendly and helpful staff contribute to a warm and welcoming experience, enhancing the overall impression of the hotel. For those seeking a mountain escape with convenient access to amenities and stunning vistas, Hotel Blanca Resort & Spa delivers a distinguished and memorable stay.
Breakfast
Hotel Blanca Resort & Spa received mixed reviews regarding its breakfast offerings. On the positive side, many guests praised the breakfast as excellent, rich and diverse with good selection and quality. The buffet-style breakfast features a wide array of foods and drinks, serving from 7:30 to 10:00 AM and is described as plentiful and satisfying by several visitors.
However, some guests found the breakfast to be modest with limited varieties and reported instances of cold food, particularly the eggs and pastries. There were complaints about the breakfast quality declining over time with cold and old bread becoming a common issue. Some also noted that arriving later in the allotted time frame meant finding little food and unclean tables.
Overall, while many praised the breakfast's diversity and quality, others experienced less satisfactory meals, highlighting the inconsistency in the breakfast service.
Dinner
Hotel Blanca Resort & Spa garners mixed reviews when it comes to the dinner experience at its restaurant. Many guests praised the delicious and excellent quality of the food, describing the cuisine as very good. However, other reviews highlight significant downsides. Some found the steak to be unappetizing and overly oily and a few criticized the buffet as inappropriate for a classified hotel, citing limited options and subpar items such as cheap cold cuts and old bread. These contrasting opinions suggest that while some visitors were very satisfied with their dining experience, others found it lacking.
Rooms
Hotel Blanca Resort & Spa offers rooms with stunning views and spacious layouts, making them an appealing choice for travelers. Many guests found the rooms to be clean and well-equipped. Additionally, the accommodations are notably large and comfortable with excellent heating throughout.
However, the hotel falls short in some key areas. Several reviews indicated issues with cleanliness with some rooms not meeting expected standards. The furniture and fixtures, including mattresses and closet doors, appear outdated and in need of renovation. Some guests experienced discomfort due to saggy beds and cold temperatures in certain rooms.
The spa area is notably small, limiting the number of guests who can enjoy it simultaneously. Minor maintenance issues, such as clogged bathtubs and broken fixtures, further detracted from the experience. Overall, while the hotel excels in room size and views, consistent upkeep and modern updates are needed to fully meet guest expectations.
Beds
Hotel Blanca Resort & Spa offers beds that have received a variety of feedback from guests. Many appreciated the large size of the beds and described them as very comfortable, enjoying the overall cozy ambiance of their rooms complemented by beautiful views and warm temperatures. Free private parking was an added convenience that enhanced their stay.
However, some guests experienced issues, such as beds being two single mattresses pushed together instead of a true king size, leading to discomfort. There were also reports of mattresses being worn out and pillows being less than satisfactory. A few noted that some mattresses were overly soft while others were of unpleasant quality, detracting from an otherwise positive experience.
In summary, while the beds at Hotel Blanca Resort & Spa are often described as large and generally comfortable, there are instances where mattress quality and arrangement didn't meet expectations.
Cleanliness
Recent reviews of Hotel Blanca Resort & Spa highlight significant concerns regarding the cleanliness and overall maintenance of the property. Guests frequently mention that the standard of hygiene does not align with the hotel's purported five-star rating. Common issues include dirty rooms, unclean bathrooms and dilapidated furniture. Many travelers reported finding crumbs on the floor, rusty and dusty areas and expired snacks in the mini bar.
While there are some positive remarks, such as the property being clean in certain areas and one guest describing the bathroom as excellent, these comments are overshadowed by reports of poor overall hygiene. The cleanliness of common areas, like the pool and wellness section, has also been criticized. Guests noted that the staff's housekeeping efforts were inconsistent with some rooms not being cleaned adequately throughout their stay.
Overall, the reviews suggest that Hotel Blanca Resort & Spa falls short of the high standards expected from a luxury hotel, particularly in terms of cleanliness and maintenance.
Staff
Hotel Blanca Resort & Spa's staff receive mixed reviews, though positive remarks are frequently highlighted. Guests often commend the friendliness and helpful nature of the staff, finding many to be polite, accommodating and kind. The restaurant waiters and spa personnel receive special recognition for their professionalism and exemplary service.
However, issues are noted among the reception staff, where some guests encounter poor service and an unwelcoming attitude. Instances of staff appearing overwhelmed or inexperienced are also reported, which impacted the overall guest experience negatively. Despite these issues, the overall friendliness and hard work of the hotel staff stand out as significant positives in guest feedback.
Spa
The Hotel Blanca Resort & Spa boasts beautiful accommodations, an excellent location and a range of services and activities that guests appreciate. However, the spa area has received notable criticism. Guests have highlighted several issues, including the spa's size being too small and its condition below the expected standard. Many have reported that the water temperature in the jacuzzi and pool is too cold, making it difficult to relax. Additionally, the spa tends to be overcrowded with children making noise, which detracts from the intended serene ambiance. The cleanliness and functionality of the facilities have also been questioned and some services, such as the sauna, have faced delays. Unfortunately, on some occasions, the allocated staff for the spa services have been unavailable due to illness, further impacting the experience. Although the hotel excels in many areas, improving the spa's overall conditions and service could significantly enhance guest satisfaction.
Pool
The pool at Hotel Blanca Resort & Spa has received mixed reviews from guests. While some found the water temperature pleasant, many noted that the pool water was too cold for swimming with similar complaints extending to the jacuzzi. The jacuzzi has been described as more of a massage pool rather than a true jacuzzi experience. Additionally, multiple reviewers mentioned that the pool was small and only shoulder-deep, which fell short of expectations for a five-star hotel. Cleanliness was another concern with several guests pointing out that the pool was dirty. There were also comments about the pool and saunas being out of service or closed earlier than the stated operating hours. Overall, the pool facilities at Hotel Blanca Resort & Spa appear to have significant room for improvement in terms of water temperature, cleanliness and overall size and depth.
5 Star
Hotel Blanca Resort & Spa presents itself as a 5-star establishment; however, many guest reviews suggest otherwise. The furniture in the rooms appears old and worn out and the fittings and grout in the bathrooms are described as unpleasant. Despite the presence of air conditioning, the overall condition does not align with the expectations associated with a five-star rating.
Several guests have noted that the high price of booking suites does not justify the quality provided, especially when compared to other nearby hotels. Issues such as widespread smoking and lack of proper maintenance further detract from the hotel's claimed luxury status. Many reviews assert that the hotel's service and amenities fall short of what one would expect from a premium establishment.
Overall, the consensus among guests is that Hotel Blanca Resort & Spa does not meet the standards of a five-star hotel and some even suggest it should be downgraded to a three or four-star rating.
Yes, Hotel Blanca Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Blanca Resort & Spa.
Yes, Hotel Blanca Resort & Spa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Blanca Resort & Spa.