Zepter Hotel Vrnjacka Banja, member of Zepter Hotels

Vrnjacka Banja 43.62009300, 20.89226200 , Vrnjačka 12 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsZepter Hotel Vrnjacka Banja, a member of Zepter Hotels, enjoys a highly favorable reputation, particularly for its central and serene location. Nestled right on a pedestrian street in the heart of the city, the hotel offers guests easy access to the bustling promenade, serene park, restaurants, shops and local events. The convenience of free parking further enhances the guest experience.

Breakfast at the hotel is a standout feature, often described as abundant, diverse and delicious. Guests appreciate the well-prepared, high-quality food that caters to a variety of tastes. Although there are occasional criticisms, such as unappealing coffee or limited dessert variety, the breakfast service is largely praised and considered a highlight of the stay. Dinner also receives positive feedback with guests enjoying the excellent and varied cuisine, bolstered by the hotel's buffet style which offers something for everyone. Some guests did have a few negative experiences, but overall, the dining options met high expectations.

The rooms at Zepter Hotel are noted for their cleanliness and comfort with tidy and well-maintained spaces receiving frequent praise. Some rooms are spacious, adding to the sense of relaxation, although some guests did find the rooms smaller and darker than expected. Bathrooms generally meet expectations, though there are occasional issues with dated furnishings or inadequate heating. Cleanliness across the hotel is impeccable, enhancing guests' overall experience.

The staff at the hotel are often commended for their friendliness, responsiveness and professionalism. Guests appreciate the warm and accommodating service throughout their stay, although there are a few mentions of inexperience or unaccommodating behavior at reception.

Despite its smaller size and occasional overcrowding, the hotel's spa and wellness center offers clean and beneficial amenities including a sauna and a small pool, which guests appreciate even with its limited operating hours. The gym is well-equipped and spacious, although some guests feel it could be better included in the standard price.

The indoor pool is praised for its cleanliness and the additional wellness facilities like a jacuzzi and sauna. However, the colder-than-expected water and limited access times can be a drawback for some guests.

Families find the hotel to be accommodating and friendly, though a dedicated playroom for children would enhance their experience. The high comfort level of the beds also contributes positively to the overall guest satisfaction.

Although some aspects, such as room size and wellness center amenities, have led guests to question its four-star rating, Zepter Hotel Vrnjacka Banja generally provides a satisfying and comfortable stay with excellent service, cleanliness and convenient location, making it a popular choice for many returning visitors.
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Room Types
Deluxe Double or Twin Room This twin/double room features a balcony, soundproofing and air conditioning. This room's rate for 31 December 2020 include a Gala dinner.

Double or Twin Room This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view.

Studio This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view. The unit offers 3 beds.

Guest Reviews
8.5
Very Good
Location
Zepter Hotel Vrnjacka Banja's location is repeatedly praised for its central positioning, making it highly convenient for guests. Nestled in the heart of the city, the hotel provides immediate access to the bustling promenade and serene park, offering an excellent spot for walking enthusiasts. Guests frequently highlight the ease of navigating nearby attractions, thanks to everything being within walking distance. The hotel's location is not just central but also beautiful and quiet, allowing for a balanced experience of urban accessibility and tranquil retreats.

Positioned right on a pedestrian street, the hotel’s setting ensures a pleasant and car-free environment. Additionally, the proximity to the city center ensures that guests are always close to restaurants, shops and local events. Free parking is an added benefit for those arriving by car.

Reviews often mention the excellent breakfast offerings and the friendliness of the hotel staff, which, along with the cleanliness of the rooms, makes for a well-rounded stay. This prime location, coupled with decent room facilities, friendly staff and excellent food, ensures that guests' expectations are consistently met, encouraging repeat visits.

Breakfast
Zepter Hotel Vrnjacka Banja receives high praise for its breakfast offerings with multiple guests highlighting the diverse and extensive selection. The majority of reviews describe the breakfast as excellent, frequently noting the freshness and quality of the food. The buffet style setup provides plenty of choices that cater to various tastes, ensuring that there's something for everyone. Terms such as abundant, very good and phenomenal are commonly used to describe the morning feast and several guests commend the delicious and well-prepared dishes.

However, there are a few criticisms. Some guests felt the breakfast quality was below par or average with mentions of specific issues such as unappealing coffee and a lack of variety in desserts. Despite these fewer negative points, the positive experiences overwhelmingly point to a high standard of breakfast service that includes a wide array of tasty and well-presented options. Overall, the breakfast at Zepter Hotel Vrnjacka Banja stands out as a highlight of the stay, offering a rich and satisfying start to the day for most guests.

Dinner
Dinner at Zepter Hotel Vrnjacka Banja, a member of Zepter Hotels, has received largely positive feedback from guests. The restaurant offers a-la-carte options that are generally well-received and the set menu for dinner has been described as superb and wonderful. Guests appreciate the many options available, highlighting the excellent and varied cuisine. Breakfast and dinner are consistently praised with some referring to them as a 10+ experience. While one review mentioned the food as weak and another described the dinner as meager and awful, the overall consensus is that the food is delicious and top-notch. The buffet style of both breakfast and dinner allows for a diverse selection, adding to the positive dining experience at the hotel.

Rooms
Zepter Hotel Vrnjacka Banja, member of Zepter Hotels, has garnered a variety of opinions regarding its rooms. Guests frequently commend the cleanliness, noting that rooms are consistently clean and well-maintained with great attention paid to hygiene. Many guests also appreciate the comfort of the rooms, mentioning that the rooms are generally comfortable and tidy. Some rooms are described as spacious, giving a sense of openness and relaxation.

However, the size of the rooms seems to be a significant point of contention. A number of guests have remarked that the rooms are small and even cramped, which can be disappointing, especially for those expecting larger accommodations. Some rooms are noted to be too dark, adding to the perception of limited space.

The bathrooms generally meet guests' expectations, being of normal size and decently equipped. Despite occasional issues such as a dated furnishing or inadequate room heating, the overall feedback indicates that the accommodation is satisfactory, though sometimes inconsistent based on booking methods.

In essence, while the hotel excels in cleanliness and comfort, there are mixed feelings about the room sizes which could affect the expectations of potential guests.

Beds
The beds at Zepter Hotel Vrnjacka Banja offer a generally high level of comfort according to guest reviews. Many guests described the beds as cozy, comfy and very comfortable, enhancing their overall stay experience. The comfort of the beds was frequently highlighted, along with positive remarks about the pillows. There were occasional mentions of discomfort with a few guests finding the beds not comfortable or noting issues like sheets moving away from the mattress during sleep. However, the majority of reviews consistently praised the comfort and quality of the beds, contributing positively to the hotel's reputation.

Cleanliness
Zepter Hotel Vrnjacka Banja stands out for its exceptional cleanliness according to guest reviews. The facility and rooms are consistently described as very clean, tidy and neat. Guests frequently mention the immaculate state of not only the accommodations but also common areas, including a spotless pool and a small spa center. The level of hygiene is applauded as being of a high standard, maintained through attentive and thorough cleaning practices. Visitors highlight the admirable cleanliness from the moment they step onto the escalator up to their rooms. The overall experience is enhanced by the cleanliness, making it a preferred choice for many who appreciate a well-maintained environment.

Staff
The reviews for Zepter Hotel Vrnjacka Banja, a member of the Zepter Hotels, consistently highlight the exceptional quality of the staff. Guests frequently mention the staff's friendliness, responsiveness and professionalism across all areas of the hotel, from reception and housekeeping to the wellness center and restaurant. The staff are noted to be very accommodating, always available for any questions and providing great service with a pleasant demeanor. Despite occasional mentions of inexperience or lack of accommodation at reception, the overwhelming consensus is that the staff are extremely kind, polite and helpful, ensuring a warm and welcoming stay.

Spa
The spa and wellness center at Zepter Hotel Vrnjacka Banja provides essential amenities in a compact space. Hotel guests appreciate that the facilities, including a small pool and sauna, are free of charge. Cleanliness in the spa area and pool is notably high, contributing to an overall enjoyable experience. Despite limited operating hours and occasional overcrowding, visitors find the spa services beneficial. While some believe the wellness area could be improved and mention challenges with lukewarm pool water, the general sentiment is positive regarding the available amenities and their maintenance.

Gym
Zepter Hotel Vrnjacka Banja offers guests access to a well-equipped, spacious fitness center that is highly praised for its excellent facilities. In addition to the gym, guests can also enjoy the hotel’s pool, sauna and wellness services, although these amenities have limited operating hours. While some reviews mention the gym is not included in the standard price and others note it feeling small, the overall sentiment leans towards appreciation for the gym's large size and comprehensive equipment range. However, the fitness center's quality is seen as below average by some visitors.

Pool
The pool at Zepter Hotel Vrnjacka Banja has received mixed reviews from guests. Positively, the pool is described as clean and provided exclusively for hotel guests, ensuring a certain level of privacy. Despite this, several visitors noted that the water temperature is colder than expected, which detracted from their overall experience. The pool area, including the sauna and jacuzzi, is mentioned to be small, often resulting in crowding. The limited opening hours of the pool add to the inconvenience, as guests must book in advance. While the cleanliness of the pool and associated facilities is commendable, the cold water and restricted access times have left some guests disappointed.

Family
Zepter Hotel Vrnjacka Banja caters well to families and offers a friendly environment for children. The staff are praised for their politeness and helpful nature, ensuring a comfortable stay for all guests. Families will find the hotel accommodating with good family facilities and an overall family-friendly atmosphere. However, guests have mentioned the absence of a dedicated playroom for children, suggesting that this addition could enhance the experience for families with small children.

4 Star
The Zepter Hotel Vrnjacka Banja, while officially rated as a four-star establishment, exhibits mixed reviews regarding its rating. Guests praised the hotel for having everything on point and providing great service. Despite these positives, several reviewers felt that the hotel did not deserve its 4-star rating. Concerns were raised about the room sizes being too small and cramped for a hotel of this supposed quality. Additionally within the wellness center, the limited appeal was noted as there is only one whirlpool bathtub. Some guests also felt that the overall quality of the restaurant did not meet their expectations for a four-star hotel.

Indoor Pool
The indoor pool at Zepter Hotel Vrnjacka Banja, a member of Zepter Hotels, is generally appreciated for its cleanliness and additional wellness amenities such as the jacuzzi and sauna. Guests have noted that the pool is heated, which enhances the relaxation experience. However, the water temperature has sometimes been mentioned as being colder than expected and there have been occasional comments about the need for improvements in the pool cleaning schedule. The pool is smaller in size and has a limited opening time of two hours per day, requiring prior booking. Despite these minor issues, the pool and related facilities are overall regarded as satisfactory.


Yes, Zepter Hotel Vrnjacka Banja, member of Zepter Hotels has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Zepter Hotel Vrnjacka Banja, member of Zepter Hotels.

Yes, Zepter Hotel Vrnjacka Banja, member of Zepter Hotels welcomes dogs.

No, parking facilities aren't available at Zepter Hotel Vrnjacka Banja, member of Zepter Hotels.

Yes, Zepter Hotel Vrnjacka Banja, member of Zepter Hotels has a gym.

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