Mantra Pavilion Hotel Wagga

Wagga Wagga -35.10414900, 147.36802300 , 22-30 Kincaid Street (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMantra Pavilion Hotel Wagga stands out for its exceptional location, nestled in a convenient and quiet area close to Main Street, the CBD, cafes, restaurants and numerous attractions. The hotel's proximity to the river walk, racetrack and Charles Sturt University makes it an ideal choice for both short stopovers and longer stays. Guests particularly appreciate its pet-friendly nature and easy access to public areas.

Breakfast at the hotel receives mixed reviews. When available, it is often praised for its quality and variety with delightful cooked options and vegan-friendly selections. However, inconsistency in service, particularly the lack of breakfast on Mondays and Tuesdays, has been a point of disappointment for some patrons.

Dining experiences vary as well with some guests noting the absence of a dedicated restaurant for dinner and room service. Nevertheless, the on-site café and restaurant have received commendations for meal quality, providing a satisfactory alternative, especially for families.

The rooms are generally well-regarded for their spaciousness, comfort and cleanliness. Guests appreciate the comfortable beds and in-room amenities like mini-fridges and microwaves. However, some noted that the decor felt dated and suggested a refurbishment would enhance the experience.

Cleanliness is consistently praised, though there are sporadic comments about the need for deep cleaning in certain areas like the bathrooms and carpets. Common spaces are well-maintained, contributing to a favorable first impression.

The staff at Mantra Pavilion Hotel Wagga leave a largely positive impression, known for their friendliness and helpfulness. While some guests encountered less pleasant interactions, the majority underline the warm and accommodating nature of the team, from the housemaids to the reception staff.

WiFi service experiences are mixed. Some guests found it to be fast and reliable, while others struggled with connectivity issues. Despite these inconsistencies, the smart TV connectivity has been highlighted favorably in some reviews.

Parking at the hotel is notably convenient with ample, free on-site options enhancing the guest experience, despite the lack of undercover parking.

Families find the hotel especially accommodating due to its spacious rooms and family-friendly environment. The hotel's central location offers easy access to various family activities, making it a reliable choice for those traveling with children or pets.

The comfort of the beds is a highlight for many guests, contributing to restful stays, though a few noted the need for updates to mattresses and pillows.

In terms of a four-star rating, opinions diverge. While some feel the hotel meets four-star standards of cleanliness and comfort, others see room for improvement, particularly through renovations.

Business travelers find the hotel suited to their needs with good room amenities and professional staff ensuring a smooth stay. The hotel's central location is advantageous for those on work trips.

Couples seeking a romantic getaway will find the spacious spa suites and cozy room amenities appealing, offering a serene and luxurious atmosphere.

For travelers with pets, Mantra Pavilion Hotel Wagga proves to be a superb choice. The hotel provides specific pet-friendly rooms and convenient facilities, ensuring a comfortable stay for both guests and their furry friends.
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Categories
Boutique-style Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

4-Star Hotel

Room Types
Two-Bedroom Deluxe Apartment This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, an oven and a microwave. The air-conditioned apartment features a flat-screen TV, a tea and coffee maker, a dining area and a wardrobe. The unit has 2 beds.

One-Bedroom Spa Suite This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, an oven and a microwave. This apartment features air conditioning, a washing machine, a flat-screen TV and a balcony. The unit offers 2 beds.

One-Bedroom Deluxe Room This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, an oven and a microwave. The apartment features air conditioning, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV. The unit has 2 beds.

Family Deluxe Double Room with Sofa Bed The spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The kitchen features a refrigerator, a microwave and a toaster. Featuring a balcony, this family room also provides a dining area, a wardrobe and a flat-screen TV. The unit has 3 beds.

Hotel Deluxe Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a sofa, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Hotel Superior Room The triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Guest Reviews
7.4
Good
Location
Mantra Pavilion Hotel Wagga boasts a highly praised location, central to many of the town's key attractions. Visitors appreciate its proximity to the Main Street, the CBD and a variety of shops, cafes and restaurants, making it extremely convenient for dining and shopping. The hotel is also close to the river walk, racetrack and the Charles Sturt University.

Guests frequently highlight that the hotel is within walking distance to everything they need, including pubs, eateries, cinemas and boutique shops. Its placement in a quiet area ensures a peaceful stay despite its centrality. Additionally, the location proves ideal for those attending local events or visiting family with nearby amenities adding a layer of convenience.

The combination of being pet-friendly, offering easy access to public areas and having great value for the location make this hotel a favored choice for many visitors. Whether it's for a short stopover or a longer stay, Mantra Pavilion Hotel Wagga provides an accessible and comfortable base from which to explore the town.

Breakfast
The breakfast experience at Mantra Pavilion Hotel in Wagga receives mixed reviews from guests. When available, the breakfast is often praised for its quality with phrases like excellent, sensational, lovely and delicious frequently mentioned. Guests seemed to particularly enjoy the variety of breakfast options, including cooked breakfasts and great omelettes with the hot and tasty fare being a standout feature. Vegan-friendly options and efficient service also added to the positive experience.

However, availability proved to be a significant issue with many guests disappointed by the lack of breakfast service on certain days, especially Mondays and Tuesdays. The inconsistency in service left some guests feeling let down, particularly those who had prepaid for breakfast or had it included in their booking. Instances of cold toast, cold breakfast area and commercially pre-packaged cereal were noted detractors.

Despite these setbacks, the proximity of Uneke Lounge and other local cafes provided convenient alternatives, contributing to a generally favorable impression of breakfast at the Mantra Pavilion Hotel when the service is operational.

Dinner
The dining experience at Mantra Pavilion Hotel Wagga has mixed reviews. Several guests noted the absence of a dedicated restaurant for dinner, which proved inconvenient for some, especially considering there were no options for lunch or breakfast on certain days. While the lack of room service for dinner was mentioned frequently, others found solace in the nearby cafe and restaurant.

On a more positive note, the on-site cafe and restaurant exceeded expectations for some guests, who appreciated the quality of the meals provided. Families also found the facilities satisfactory, suggesting that it catered well to their needs. Despite some negative feedback, the presence of a nice restaurant downstairs and the option to have both breakfast and dinner on-site were highlighted as pleasant aspects of the hotel’s dining offerings.

Rooms
The guest reviews for Mantra Pavilion Hotel in Wagga convey a mixed yet overall positive perception of the rooms. A recurring theme is the spaciousness with many guests appreciating the large and well-laid-out rooms. The comfort of the beds is frequently noted, contributing to an overall feeling of coziness. Cleanliness is another highlight, though some reviews indicate occasional lapses, such as dried shampoo clumps and lingering smells.

There are pointed comments about the dated nature of the rooms, suggesting the hotel could benefit from a refurbishment. While many described their rooms as clean and comfortable, others highlighted issues like cold showers, chipped tiles and malfunctioning air conditioning. Despite these drawbacks, the inclusion of amenities like mini-fridges, microwaves and toasters was appreciated.

The location, described as quiet and convenient, alongside friendly and helpful staff, adds to the hotel’s charm. However, the value for money is questioned with some guests feeling that the rooms, while spacious, may not justify the cost due to their dated condition. All in all, while upgrades and consistent maintenance could enhance the overall experience, the Mantra Pavilion Hotel remains a comfortable and spacious choice for travelers.

Beds
Guests of the Mantra Pavilion Hotel in Wagga have generally expressed satisfaction with the beds, highlighting their comfort and spaciousness. The majority of the reviews mention that the beds are comfortable with some describing them as very comfortable or even extremely comfortable. A few guests appreciated the beds being firm and the rooms being of good size, adding to the overall positive experience.

However, there are some contrasting opinions. A few guests found the beds to be hard or lumpy and suggested that the mattresses and pillows could use an update. Despite these occasional concerns, the prevailing sentiment is that the beds provide a good night’s sleep, contributing positively to the stay at the hotel. Additionally, the presence of comfortable beds alongside good room sizes and air conditioning in each room enhances the overall comfort for guests.

Cleanliness
Mantra Pavilion Hotel Wagga is often praised for its cleanliness by guests. Visitors frequently mention that the rooms are clean, tidy and comfortable. Words like clean and very clean are commonly used with several reviews highlighting the excellent housekeeping standards that ensure rooms remain spotless and sanitized. The spaciousness of the rooms also receives positive acknowledgment, contributing to a pleasant and welcoming atmosphere.

Although the majority find the cleanliness to be top-notch, some critiques suggest that certain areas, particularly the bathrooms and carpets, could benefit from an upgrade and deep cleaning. Despite a few complaints about musty smells, stained carpets and outdated facilities, the overall feedback indicates that the hotel maintains a satisfactory standard of cleanliness.

The reception area and common spaces are noted to be nice and clean, enhancing the initial pleasant impression for guests. Additionally, visitors appreciate the ease of check-in and check-out processes, as well as the quiet and comfortable environment the hotel offers. While some aspects such as the age of the hallways and the stale smell in corridors show room for improvement, the dedication to cleanliness remains a strong point for Mantra Pavilion Hotel Wagga, making it a reliable choice for travelers seeking a clean and comfortable stay.

Staff
The staff at Mantra Pavilion Hotel Wagga have left a largely positive impression on guests, noted for their friendliness and helpfulness. Many reviews highlight that the team is remarkably pleasant, accommodating and attentive, making interactions with them a pleasure. The housemaids are specifically praised for their excellence and the overall hospitality is often seen as great. Reception staff, in particular, get commendation for their friendliness and professionalism, making for a welcoming atmosphere.

However, there are some notable areas needing improvement. A few guests experienced negative interactions, describing certain staff members as rude, flippant or dismissive. The automated check-in process proved faulty for some, leading to frustration. Concerns were also raised about the lack of assistance with transportation and local information, pointing to a need for better staff training and support. Issues such as a lengthy reception queue and incorrect information have also been mentioned, affecting the overall experience for some visitors.

Though certain shortcomings are evident, the positive reviews underscore the generally excellent service provided by the staff, who strive to create a comfortable and welcoming environment for the guests.

Wi-Fi
The WiFi experience at Mantra Pavilion Hotel Wagga has its ups and downs. While some guests reported that the WiFi was really good and quite fast, others found it slow or intermittent, struggling to connect their devices. The service seemed unreliable for some, needing access to a home page first or not working at all. The hotel offers free WiFi and accessible phone lines, which might offer some convenience. Smart TVs connected well to the WiFi, although there were instances where the TVs did not work with WiFi. Overall, there are mixed reviews with room for improvement in the hotel's WiFi services.

Parking
Mantra Pavilion Hotel Wagga boasts a highly favorable parking experience for guests, contributing to its appeal as a travel destination. Guests consistently highlight the ample and free on-site parking options, making it convenient for those driving to the hotel. The parking is praised for being easy to navigate with plentiful spots and it is conveniently located near key areas such as lifts and back doors, facilitating quick access to rooms and hotel amenities.

While the central location of the hotel is an added bonus, the clear ease of parking significantly enhances the guest experience. However, it is worth noting that some guests found the lack of undercover parking to be a minor drawback. Despite this, the overall feedback underscores substantial and satisfactory parking availability, ensuring a trouble-free stay for travelers with vehicles.

Family
The Mantra Pavilion Hotel Wagga is highly favored by families for its spacious and functional accommodations, making it an excellent choice for family holidays. Guests appreciate the ample room sizes that comfortably fit families, including those traveling with kids and pets. The hotel is well-regarded for its family-friendly atmosphere, providing good value along with practical amenities such as free extra cots.

Its location near restaurants, pubs, bowling alleys and movie theaters enhances the convenience and variety of activities for families during their stay. Visitors consistently mention feeling safe and comfortable in this environment, underscoring its suitability for family visits. Though some reviews note the hotel is not well-serviced during the Christmas period, overall, it stands out as a reliable option for accommodating family needs.

4 Star
Mantra Pavilion Hotel Wagga has received mixed reviews regarding its four-star rating. Some guests feel the rating does not meet their expectations, suggesting the hotel should be downgraded, while others believe it does meet four-star standards. Despite these varied opinions, the hotel is generally noted for its cleanliness and comfort with comfortable pillows and beds frequently mentioned. The hotel's modern rooms and facilities, including stylish decor and modern bathroom amenities, receive positive feedback. Guests also commend the hotel for its great value and fabulous staff. For those seeking good four-star accommodation, Mantra Pavilion Hotel Wagga offers modern and clean rooms with generally excellent amenities. However, a slight renovation could enhance its appeal to align more consistently with the four-five-star experience that some visitors expect from a high-quality brand hotel.

Business
Situated in a convenient location, Mantra Pavilion Hotel Wagga stands out as an ideal choice for business travelers. The hotel offers business-oriented accommodations with good room amenities, such as an ironing board, making it suitable for work-related stays. Guests appreciate the efficient and professional approach of the staff, ensuring a fast and hassle-free check-in experience. Its proximity to various venues also adds to its appeal for those on business trips, offering great value for business people seeking a comfortable and functional stay.

Romantic
The Mantra Pavilion Hotel Wagga offers a romantic retreat that caters especially well to couples looking for a serene escape. The spacious spa suite rooms come highly recommended, appreciated for their generous size and comfortable beds. Guests note the room amenities, including toiletries and wardrobe, as an added convenience for a cozy and self-contained stay. The in-room spa, despite minor inconsistencies in functionality, adds a luxurious touch that many find perfect for a romantic getaway. The decor complements the romantic atmosphere, creating an ideal setting for couples to unwind and enjoy each other's company.

Dog Friendly
Mantra Pavilion Hotel Wagga proves to be an excellent choice for travelers looking to bring their furry companions along. This pet-friendly hotel has received high praises for its dog-friendly facilities and accommodating atmosphere. Guests appreciated the convenience of having back doors, making potty breaks effortless and ensuring easy access for walks with parking conveniently located right outside the rooms.

The hotel is notable for permitting pets in specific rooms, providing a much-needed option for those traveling with dogs. The pet-friendly rooms are described as comfortable, clean and orderly, maintaining a quiet and tidy environment despite accommodating pets.

Travelers with dogs repeatedly mentioned how welcome they felt, which significantly enhanced their stay. The spacious and clean areas around the hotel are perfect for walking dogs, making it a great spot for pet owners on the move. Overall, the Mantra Pavilion Hotel Wagga is celebrated for its dog-friendly vibe, making it a standout choice for those seeking a seamless travel experience with their pets.


No, Mantra Pavilion Hotel Wagga doesn't have any pool.

No, a spa isn't available at Mantra Pavilion Hotel Wagga.

Yes, Mantra Pavilion Hotel Wagga welcomes dogs.

Yes, parking facilities are available at Mantra Pavilion Hotel Wagga.

No, Mantra Pavilion Hotel Wagga doesn't have a gym.

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