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Summary of reviewsThe Beverley Hotel has received a diversity of feedback across various aspects. Notably, its location is highly praised for being both convenient and peaceful with easy access to local attractions, the town center, public transport and ample free parking. This balance of accessibility and calm makes it an attractive choice for visitors to the West Midlands.
Guest experiences with the breakfast are mixed but generally lean positive. People appreciate the quality of food, especially on Sundays when a cooked breakfast is available. The staff's friendliness also enhances the breakfast experience. However, limited options and inconsistent information about availability have left some guests disappointed.
Dinner at the hotel is well-regarded with many lauding the taste, quality and presentation of the food. Sunday lunches are particularly noted for their exceptional value. The restaurant staff and ambiance also receive commendations. Nevertheless, issues with dining availability and pricing have been pointed out as drawbacks.
The guest rooms showcase a blend of positive and negative experiences. On the plus side, rooms are often described as spacious, clean and cozy with comfortable beds and modern decor in family rooms. Yet, significant concerns include outdated furnishings, cleanliness issues like mold and odors and maintenance problems such as broken fixtures and inadequate lighting.
Regarding cleanliness, some guests found their rooms immaculately clean and comfortable, whereas others reported pervasive issues like stained carpets, dust and odors, indicating inconsistent housekeeping standards.
The hotel staff are overwhelmingly praised for their friendliness, helpfulness and professionalism, contributing significantly to a positive atmosphere. However, a few instances of less helpful interactions have been noted.
The free Wi-Fi service received mixed reviews with many guests experiencing connectivity issues and poor signal strength. While some positive experiences were reported, the service's inconsistency detracted from the overall experience.
Parking facilities at the Beverley Hotel are frequently highlighted as excellent with ample free parking spaces, convenience and security features, adding to guest satisfaction.
Families find the hotel accommodating with spacious, clean rooms designed to meet the needs of family travelers. Convenient parking and a child-friendly environment are also appreciated, though some maintenance issues were noted.
Bed quality has received varied feedback; while some guests found the beds comfortable and conducive to a good night's sleep, others complained about hard or springy mattresses, cleanliness concerns and occasional bedbugs.
Overall, the Beverley Hotel offers budget-friendly accommodation with clean, quiet rooms and exceptional staff service. While there are areas needing improvement, such as room updates, more consistent housekeeping and reliable Wi-Fi, the hotel provides good value for money for budget-conscious travelers.
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