Deep Blue Hotel & Hot Springs
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Summary of reviewsDeep Blue Hotel & Hot Springs is widely praised for its exceptional location in Warrnambool, offering guests stunning ocean views and serene surroundings. The hotel's position close to the beach and local amenities, including walking tracks and shops, enhances the convenience and enjoyment of guests who can easily explore or indulge in onsite attractions like the hot springs. The quiet ambiance and ample parking add to the overall appeal, supported by a welcoming and friendly staff who provide excellent service.
Breakfast at the hotel has garnered mixed reviews with guests appreciating the variety and quality of certain items, particularly the Bircher muesli and hot dishes, alongside the availability of proper espresso coffee. However, some critiques point to occasional issues with food quality, slow service and limited options for dietary restrictions. Dinner services also receive mixed feedback with some diners praising specific dishes such as the tomahawk steak, while others mention inconsistent food quality and slow service.
The accommodations at Deep Blue Hotel & Hot Springs are well-regarded for their spaciousness, cleanliness and modern amenities. Guests often commend the large, comfortable beds and striking ocean views, especially from higher-level suites. Despite minor complaints about dated decor and occasional maintenance issues, the overall feedback on rooms is positive, emphasizing comfort and convenience for a relaxing stay.
Cleanliness is a standout feature with frequent mentions of well-presented, tidy rooms and common areas. The attentive housekeeping and friendly customer service contribute significantly to the positive experiences of many guests. The professional and accommodating staff, particularly in reception and housekeeping, are noted for enhancing the overall stay with their helpfulness and efficiency, despite a few isolated incidents of poor communication.
Free wifi at the hotel receives mixed responses with some guests appreciating its availability, while others experience slow and unreliable connections. This aspect, along with limited streaming options on in-room TVs, indicates room for improvement, especially for business travelers needing consistent internet access.
The hotel's spa and hot springs are highlighted as a major attraction, offering a variety of well-maintained thermal pools, mineral springs and spa packages that guests find highly relaxing and indulgent. The thoughtful staff and serene atmosphere make these facilities a key draw for those seeking a tranquil retreat.
Pool facilities receive a mix of positive and negative reviews. The indoor and outdoor pools are generally enjoyed, particularly by families, but issues like inconsistent heating and occasional maintenance disruptions impact some guests' experiences. Still, the pools' relaxing qualities are appreciated when in proper condition.
Parking options at Deep Blue Hotel & Hot Springs are generally convenient with free parking and a sheltered car park being well-received. However, limited spaces and tight parking conditions sometimes pose challenges, particularly for larger vehicles.
Overall, Deep Blue Hotel & Hot Springs is a popular choice for its exceptional location, cleanliness, friendly staff and relaxing spa facilities, making it a desirable destination for those seeking a serene and convenient seaside getaway.
Categories
Breakfast at the hotel has garnered mixed reviews with guests appreciating the variety and quality of certain items, particularly the Bircher muesli and hot dishes, alongside the availability of proper espresso coffee. However, some critiques point to occasional issues with food quality, slow service and limited options for dietary restrictions. Dinner services also receive mixed feedback with some diners praising specific dishes such as the tomahawk steak, while others mention inconsistent food quality and slow service.
The accommodations at Deep Blue Hotel & Hot Springs are well-regarded for their spaciousness, cleanliness and modern amenities. Guests often commend the large, comfortable beds and striking ocean views, especially from higher-level suites. Despite minor complaints about dated decor and occasional maintenance issues, the overall feedback on rooms is positive, emphasizing comfort and convenience for a relaxing stay.
Cleanliness is a standout feature with frequent mentions of well-presented, tidy rooms and common areas. The attentive housekeeping and friendly customer service contribute significantly to the positive experiences of many guests. The professional and accommodating staff, particularly in reception and housekeeping, are noted for enhancing the overall stay with their helpfulness and efficiency, despite a few isolated incidents of poor communication.
Free wifi at the hotel receives mixed responses with some guests appreciating its availability, while others experience slow and unreliable connections. This aspect, along with limited streaming options on in-room TVs, indicates room for improvement, especially for business travelers needing consistent internet access.
The hotel's spa and hot springs are highlighted as a major attraction, offering a variety of well-maintained thermal pools, mineral springs and spa packages that guests find highly relaxing and indulgent. The thoughtful staff and serene atmosphere make these facilities a key draw for those seeking a tranquil retreat.
Pool facilities receive a mix of positive and negative reviews. The indoor and outdoor pools are generally enjoyed, particularly by families, but issues like inconsistent heating and occasional maintenance disruptions impact some guests' experiences. Still, the pools' relaxing qualities are appreciated when in proper condition.
Parking options at Deep Blue Hotel & Hot Springs are generally convenient with free parking and a sheltered car park being well-received. However, limited spaces and tight parking conditions sometimes pose challenges, particularly for larger vehicles.
Overall, Deep Blue Hotel & Hot Springs is a popular choice for its exceptional location, cleanliness, friendly staff and relaxing spa facilities, making it a desirable destination for those seeking a serene and convenient seaside getaway.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Deep Blue Hotel & Hot Springs is highly praised for its stunning location in Warrnambool, close to the beach and various local amenities. Guests repeatedly highlighted the hotel's perfect positioning by the ocean, offering beautiful views and serene surroundings. The proximity to walking tracks, beach walks and the on-site hot springs adds to its appeal, making it a convenient hub for both relaxation and exploration.
The hotel's quiet ambiance and ease of access to scenic spots and the town center were noted as significant advantages. Guests appreciated being within walking distance to shops, cafes and dining venues, which added to the overall convenience and enjoyment of their stay. The ample parking and welcoming staff further enhance the positive experience.
Additionally, the hotel provides direct access to the hot springs, allowing guests to indulge in spa and wellness activities without needing to venture far. The combination of excellent service, comfortable accommodations and an unsurpassed location has made Deep Blue Hotel & Hot Springs a top choice for visitors seeking a tranquil getaway by the sea.
Breakfast at Deep Blue Hotel & Hot Springs has elicited mixed reactions from guests. On the positive side, many appreciated the delightful and varied selection available, noting that the breakfast options were both plentiful and delicious. Items like the Bircher muesli and hot breakfast dishes, including those with mushrooms, earned praise. Some found the breakfast to be fantastic and valued the inclusion of proper espresso coffee. For guests who prefer a hearty start to their day, there were several positive mentions of the buffet being worth the price and some even called it the best breakfast ever.
However, not all guests shared this enthusiasm. A recurring issue was the quality and availability of certain items. Several guest reviews pointed out that the buffet could be disappointing with some food items running out quickly and taking too long to replenish. Specific criticisms were directed at the fruit selection, pastries and scrambled eggs, which were often described as dry or lacking flavor. The overall service at breakfast also received mixed reviews with some guests experiencing slow service and unresponsive staff.
Moreover, there were comments about the breakfast being overpriced for the quality provided with some guests finding it not worth the extra cost. The lack of variety, especially without options for dietary restrictions like gluten-free choices, was another drawback mentioned. Some guests were also disappointed with the absence of breakfast included in the room price and highlighted that the restaurant’s limited hours added to the inconvenience.
Despite these drawbacks, other guests found their breakfast experiences at Deep Blue Hotel & Hot Springs to be enjoyable overall. The friendly and helpful staff, along with pleasing food for those who did not face the aforementioned issues, contributed to positive experiences for some.
'Deep Blue Hotel & Hot Springs' faces mixed reviews regarding its dinner services. Many guests were disappointed by the lack of an on-site restaurant in the evening with closures noted frequently, especially on Sundays and weekdays. Guests often needed to seek alternative dining options in town, which were thankfully good as recommended by the friendly staff.
For those who managed to dine at the hotel's restaurant, the experience was hit or miss. Some guests praised the food as amazing with specific mentions of outstanding dishes like the tomahawk steak and delicious dinner services. However, numerous reviews highlight issues such as slow service, poor atmosphere and overcooked or reheated meals.
While some appreciated the quality of room service, noting it was restaurant-quality and reasonably priced, others found the food average or disappointing with complaints about cold or poorly cooked items. The restaurant's ambiance and service quality were also recurring points of criticism with guests mentioning unenthusiastic staff and long waiting times.
Despite these criticisms, some struck gold with their meals, describing the restaurant food as fantastic and even worth having after a soak in the hot springs. Nevertheless, the overall sentiment suggests the need for consistent improvement in both service and food quality to meet the guests' expectations.
Nestled in a prime location close to the beach and town facilities, Deep Blue Hotel & Hot Springs offers a mixed experience when it comes to its rooms. Guests frequently praised the spaciousness and cleanliness of the accommodations, noting that the rooms are generally well-appointed with modern amenities. Many highlighted the large, comfortable beds and impressive ocean views, particularly from higher-level suites and the penthouse, which were described as amazing.
The rooms have been recognized for their comfort and neatness with multiple positive remarks about the cleanliness and the relaxing atmosphere. Guests who stayed in the larger suites or apartments were particularly pleased, citing the spacious quarters, large bathrooms and fantastic ocean views.
However, some guests found the rooms to be somewhat dated with decor and furniture showing signs of wear and tear. While the overall experience was positive for most, a few mentioned issues such as noisy rooms, inconsistent shower temperatures and basic facilities that did not justify the high price tag. Some also noted that certain rooms could use a makeover to bring them up to the expected standard.
The hotel’s proximity to the hot springs and the convenience of clean and comfortable accommodations make it an appealing choice for spa breaks. Despite a few drawbacks like limited balconies, noise from the car park and occasional maintenance issues, the majority of guests found the rooms to be a great size, modern and cozy, perfect for a relaxing stay. While there were a few complaints regarding service and room features, the positive feedback on cleanliness, comfort and location stands out, making Deep Blue Hotel & Hot Springs a worthwhile option for travelers seeking both relaxation and convenience.
Guests at Deep Blue Hotel & Hot Springs have shared mixed experiences regarding the beds. Many found the beds and pillows to be comfortable, highlighting soft yet supportive mattresses and linens that contributed to restful sleep. Words like "comfortable," "comfy," and "super comfy" frequently describe the beds with phrases such as "super comfortable mattresses" and "very comfortable beds" indicating high satisfaction for some. The presence of extra blankets was noted as a helpful addition, especially during colder months.
On the flip side, several reviews pointed out discomfort. Descriptions of beds being "too soft," "hard as rocks," or having a "waterbed" feel indicate that firmness and stability varied across different rooms. Some guests noted that the mattresses had too much motion transfer, making it challenging to sleep undisturbed. Instances of "uncomfortable beds" and "hard bedding" were mentioned multiple times, revealing inconsistency in comfort levels.
Overall, while a significant number of guests appreciated the beds for their comfort and support, a notable portion also encountered issues related to bed firmness and stability.
Deep Blue Hotel & Hot Springs consistently receives praise for its cleanliness, making it a popular choice for discerning travelers. Guests repeatedly highlight the property's clean and well-presented rooms, describing them as very clean, tidy and comfortable. Bathrooms across the hotel are often noted for their cleanliness and inviting nature. Many reviewers appreciate the modern, spacious and well-appointed facilities with common areas and yoga mats also being highlighted for their cleanliness.
Friendly customer service complements the overall clean environment, adding to the positive experience. The hotel's rooms are frequently mentioned as being clean, comfortable and serviced well every day. Additionally, the prime location and beautiful views enhance the appeal. Despite some minor issues, such as occasional stains on carpets or less-than-pristine windows, the hotel's cleanliness standards are generally upheld. The combination of clean and comfortable accommodations, a friendly staff and good service make Deep Blue Hotel & Hot Springs a standout choice for visitors seeking a tidy and relaxing stay.
Deep Blue Hotel & Hot Springs has garnered widespread appreciation from guests for its exceptional staff. The reviews frequently describe the team as friendly, helpful and welcoming with numerous mentions of their professional and accommodating demeanor. The reception staff are highlighted for their efficiency and politeness, although there were occasional remarks about misinformation and unwelcoming attitudes from some staff members.
Dining and housekeeping teams have received commendations for their service, being described as lovely, kind and exceptionally helpful. Several guests noted specific employees, such as Ashlea and Ruby, who went above and beyond to enhance their stay. Despite a few isolated incidents of rudeness and poor communication, the majority of interactions were positive with guests frequently remarking on the warm and attentive service provided throughout the hotel.
Overall, the staff at Deep Blue Hotel & Hot Springs are seen as a key asset, contributing significantly to a welcoming and comfortable stay, supported by their helpful recommendations and prompt service.
The Deep Blue Hotel & Hot Springs offers a range of amenities, but wifi seems to be a recurring point of discussion among its guests. While some praise the availability and strength of the wifi signal, describing it as strong and stabilized, many others find the service lacking. Multiple reports indicate connection issues with some guests noting that the wifi was very slow, patchy and at times entirely unusable. A few guests expressed frustrations over the wifi not being able to connect well with certain devices, such as Apple products and having to pay extra to make calls due to the instability of both the hotel wifi and cellphone signal in the rooms. Additionally, there are mentions of missing streaming services on the in-room TVs, leaving only free-to-air options. This combined with the inconsistent and often poor internet quality impacted the overall satisfaction for some visitors, especially those needing reliable internet for business purposes. Given its higher price tag, guests suggest that improved wifi could greatly enhance the overall experience at the hotel.
Deep Blue Hotel & Hot Springs provides guests with a remarkable spa experience, highlighting its onsite thermal hot springs and a variety of spa options. The spa is directly attached to the property, making it highly convenient for guests. With clean water, a lap pool and both outdoor and indoor thermal pools, the facilities cater to a wide range of preferences. The mineral springs and salt therapy are particularly indulgent and relaxing, making for a perfect getaway.
Many guests specifically chose this destination to let their loved ones enjoy the tranquil hot springs, which are praised repeatedly as amazing with perfect water temperatures suitable for all weather conditions. The spa packages are well-received, encapsulating the necessity of relaxation with additional options like day spa passes and integrated spa massage services.
The hot springs and the spa facilities together offer a comprehensive sanctuary experience, which includes unique amenities like Roman saunas with calisthenics equipment. The thoughtful staff enhances the experience by being helpful and informative, ensuring that every aspect of the stay is seamless. Overall, the spa and hot springs at Deep Blue Hotel & Hot Springs are highlighted as a primary allure, elevating the hotel to an ideal spot for a short, relaxing retreat.
The Deep Blue Hotel & Hot Springs offers a mixed bag of experiences when it comes to its pool facilities. The indoor pools, including thermal pools and hot tubs, are appreciated by many guests for being warm, restorative and providing a great view, especially for families with kids who found the pool fun. The outdoor pool with sunbeds also received positive comments, contributing to a generally pleasant pool area.
However, there have been several consistent complaints about the indoor pool's temperature being too cold, making it uncomfortable for use. Issues with heating synchronization were notable and on occasions, the pool being out of service due to maintenance impacted some guests' experience. Noise from the indoor pool area and occasional overcrowding also detracted from the tranquility some visitors sought.
Despite these issues, when functional and at the right temperature, the pools receive commendations, especially for their relaxing qualities and the lovely ambiance. Some feel the indoor pools look slightly tired and in need of some cleaning and maintenance with better signage and towel provisions to enhance the user experience.
Deep Blue Hotel & Hot Springs offers various parking options for guests, highlighted by the availability of free parking and a sheltered car park. While many guests found the parking very easy and convenient, challenges exist due to the limited number of spaces. Parking spaces are reportedly tight and the multi-level facility may not accommodate larger vehicles well. Guests sometimes compete for spaces with non-resident visitors using the hot springs and the shared car park adds a layer of complexity.
Despite these inconveniences, many visitors appreciate the undercover parking option as a bonus and the free parking feature stands out positively. Some reviewers suggested the addition of more parking spaces and recommended public transit during peak times. Overall, while there are ample free parking opportunities, it's advisable to arrive early or explore nearby public parking options during busy periods to ensure smooth and hassle-free parking.
Deep Blue Hotel & Hot Springs offers an ideal environment for family activities and a kid-friendly atmosphere. Families seem to appreciate the spacious and comfortable rooms, particularly the large family rooms and the 2-bedroom Penthouse, which comfortably accommodate up to four guests. The proximity to playgrounds and the provision of facilities catering to both families and children make for an enjoyable stay.
The hotel is noted for its child-friendly pools with many guests mentioning their children enthusiastically jumping into the water. The overall environment is welcoming and accommodating, further enhanced by the friendly and helpful staff. Specific mentions of staff members going out of their way to assist, such as one who offered to change bedding after an infant's mishap, underline the hospitality extended to families.
The location of the hotel is also commended, being beautifully situated and convenient for family outings. While some reviews mentioned room for improvement in the family accommodation sections and service responsiveness, the general consensus is that it is a relaxing, fun and family-friendly place to stay with ample activities for children. This makes it a great spot for family trips and gatherings, notwithstanding a few minor drawbacks.
Deep Blue Hotel & Hot Springs provides a commendable stay with modern and stylish facilities. The hotel boasts a pleasant, comfortable atmosphere with clean rooms and comfortable beds, contributing to a high-quality experience. Located just near the corner and across the street from the sea, its beautiful location adds to the allure, making it ideal for a peaceful retreat. The upscale amenities reflect its four-star rating, offering guests a luxurious stay. Guests have highlighted the spacious rooms and high standards of service, describing the staff as friendly and welcoming.
However, there are certain areas that seem to fall short of expectations. Despite the lovely presentation of the rooms, some of the facilities appear a bit outdated. There are also comments about the need for better bathroom ventilation and the lack of free spa services and room slippers, which were expected for the price and rating. The breakfast is decent, but nothing extraordinary and some guests felt that the hotel did not fully live up to its four-star status, citing a discrepancy in value for money.
Overall, most guests had a pleasant experience with many expressing willingness to rebook and recommend the hotel. With a few improvements, Deep Blue Hotel & Hot Springs could potentially exceed its current four-star rating, offering a truly luxurious and satisfying stay.
Deep Blue Hotel & Hot Springs offers a range of facilities and services that cater well to business travelers. The rooms are described as ideal for both business and leisure, providing a quiet environment suited for work. Business travelers will find the high-speed internet and conference facilities particularly beneficial, ensuring they stay productive during their stay. The meeting room and overall business-friendly atmosphere make it a convenient choice for corporate stays.
Friendly staff, including receptionists who go the extra mile, enhance the overall experience. Despite the excellent business facilities and great environment, there are a few minor drawbacks such as poor lighting in the rooms and the breakfast opening time of 7 am, which some travelers find inconvenient for early schedules. Nevertheless, the hotel remains a favorite for those traveling for business purposes.
Deep Blue Hotel & Hot Springs offers accessible features that cater to guests with disabilities, including a ramp at the entrance and an accessible room option. Conveniently located near local attractions and businesses, it provides easy access to parking, making it a practical choice for those needing close amenities. However, the hotel does have some limitations, such as no elevator and a notable lack of wheelchair accessibility. Guests found the room size decent, though they noted that the indoor heated pool was not fully accessible due to an overhanging concrete lift. Despite some accessibility challenges, the hotel's location and parking ease make it a viable option for some travelers with disabilities.
The heated pool at Deep Blue Hotel & Hot Springs generally receives positive remarks from guests. Many found it to be a nice warm pool with clean water, often noting that it made their morning swims enjoyable. Families particularly appreciated it, mentioning that kids loved the heated pool. Several reviews highlighted the indoor heated pool as a great touch and well-maintained.
Despite the overall positive feedback, some guests experienced inconsistencies. A few mentioned that the pool's temperature was not always as warm as expected with instances where the water was too cold or the heaters were not running consistently. There were also comments about the pool being overcrowded and maintenance issues with the tile floor. However, the consensus suggests that when the conditions are right, the heated pool adds a valuable dimension to the hotel's amenities.
The Deep Blue Hotel & Hot Springs offers an indoor swimming pool that receives mixed feedback from its guests. Many appreciate its spaciousness, making it ideal for laps and enjoyable for children. The pool facilities are generally praised for their size and structure, contributing to a pleasant swimming experience for many visitors. On the downside, some guests find the temperature of the indoor pool uncomfortably cold with several noting that it feels cooler than the stated 27 degrees. Although the pool area can get noisy, it remains a popular feature among families. Extending the pool's operating hours could further enhance guest satisfaction. Overall, while the indoor pool's temperature is a point of contention, its size and facilities are well-received.
Deep Blue Hotel & Hot Springs provides an idyllic setting for honeymooners, highlighted by stunning ocean views from beautifully appointed rooms. Guests consistently praise the cleanliness and tranquility, noting that it's a quiet and exclusive venue perfect for couples seeking relaxation and privacy. The inclusion of two complimentary spa accesses enhances the overall experience, making it a popular choice for romantic getaways and anniversaries. The private jacuzzi adds a touch of luxury, ensuring that couples enjoy their stay and leave with unforgettable memories.
Deep Blue Hotel & Hot Springs is a delightful destination imbued with romantic charm, perfect for couples seeking a memorable escape. The hotel offers great views and is conveniently located near the ocean, providing quick access to the beach. The romantic setting is enhanced by modern aesthetics with walls painted in serene white and gray tones, creating a uniquely modern atmosphere.
Guests have enjoyed sitting on balconies and soaking in the romantic sunset views, making it an ideal spot for honeymoons and special occasions like anniversaries or Valentine's Day. The quaint little hotel is noted for its couple-friendly ambiance with amenities such as comfortable and spacious rooms, some even upgraded to penthouse suites.
The on-site hot springs are a popular feature, adding to the romantic vibe and ensuring a perfect stay for a romantic getaway. The experience is further enriched by thoughtful touches such as complimentary wine for special celebrations like a Golden Wedding anniversary.
Additionally, the hotel offers a perfect setting for couples massages, described as perfection by guests. The combination of great ocean views, a cozy, romantic atmosphere and top-notch amenities makes Deep Blue Hotel & Hot Springs an ideal choice for a romantic break, promising a memorable and lovely time for all couples.
Location Show Map
Location
The hotel's quiet ambiance and ease of access to scenic spots and the town center were noted as significant advantages. Guests appreciated being within walking distance to shops, cafes and dining venues, which added to the overall convenience and enjoyment of their stay. The ample parking and welcoming staff further enhance the positive experience.
Additionally, the hotel provides direct access to the hot springs, allowing guests to indulge in spa and wellness activities without needing to venture far. The combination of excellent service, comfortable accommodations and an unsurpassed location has made Deep Blue Hotel & Hot Springs a top choice for visitors seeking a tranquil getaway by the sea.
Breakfast
However, not all guests shared this enthusiasm. A recurring issue was the quality and availability of certain items. Several guest reviews pointed out that the buffet could be disappointing with some food items running out quickly and taking too long to replenish. Specific criticisms were directed at the fruit selection, pastries and scrambled eggs, which were often described as dry or lacking flavor. The overall service at breakfast also received mixed reviews with some guests experiencing slow service and unresponsive staff.
Moreover, there were comments about the breakfast being overpriced for the quality provided with some guests finding it not worth the extra cost. The lack of variety, especially without options for dietary restrictions like gluten-free choices, was another drawback mentioned. Some guests were also disappointed with the absence of breakfast included in the room price and highlighted that the restaurant’s limited hours added to the inconvenience.
Despite these drawbacks, other guests found their breakfast experiences at Deep Blue Hotel & Hot Springs to be enjoyable overall. The friendly and helpful staff, along with pleasing food for those who did not face the aforementioned issues, contributed to positive experiences for some.
Dinner
For those who managed to dine at the hotel's restaurant, the experience was hit or miss. Some guests praised the food as amazing with specific mentions of outstanding dishes like the tomahawk steak and delicious dinner services. However, numerous reviews highlight issues such as slow service, poor atmosphere and overcooked or reheated meals.
While some appreciated the quality of room service, noting it was restaurant-quality and reasonably priced, others found the food average or disappointing with complaints about cold or poorly cooked items. The restaurant's ambiance and service quality were also recurring points of criticism with guests mentioning unenthusiastic staff and long waiting times.
Despite these criticisms, some struck gold with their meals, describing the restaurant food as fantastic and even worth having after a soak in the hot springs. Nevertheless, the overall sentiment suggests the need for consistent improvement in both service and food quality to meet the guests' expectations.
Rooms
The rooms have been recognized for their comfort and neatness with multiple positive remarks about the cleanliness and the relaxing atmosphere. Guests who stayed in the larger suites or apartments were particularly pleased, citing the spacious quarters, large bathrooms and fantastic ocean views.
However, some guests found the rooms to be somewhat dated with decor and furniture showing signs of wear and tear. While the overall experience was positive for most, a few mentioned issues such as noisy rooms, inconsistent shower temperatures and basic facilities that did not justify the high price tag. Some also noted that certain rooms could use a makeover to bring them up to the expected standard.
The hotel’s proximity to the hot springs and the convenience of clean and comfortable accommodations make it an appealing choice for spa breaks. Despite a few drawbacks like limited balconies, noise from the car park and occasional maintenance issues, the majority of guests found the rooms to be a great size, modern and cozy, perfect for a relaxing stay. While there were a few complaints regarding service and room features, the positive feedback on cleanliness, comfort and location stands out, making Deep Blue Hotel & Hot Springs a worthwhile option for travelers seeking both relaxation and convenience.
Beds
On the flip side, several reviews pointed out discomfort. Descriptions of beds being "too soft," "hard as rocks," or having a "waterbed" feel indicate that firmness and stability varied across different rooms. Some guests noted that the mattresses had too much motion transfer, making it challenging to sleep undisturbed. Instances of "uncomfortable beds" and "hard bedding" were mentioned multiple times, revealing inconsistency in comfort levels.
Overall, while a significant number of guests appreciated the beds for their comfort and support, a notable portion also encountered issues related to bed firmness and stability.
Cleanliness
Friendly customer service complements the overall clean environment, adding to the positive experience. The hotel's rooms are frequently mentioned as being clean, comfortable and serviced well every day. Additionally, the prime location and beautiful views enhance the appeal. Despite some minor issues, such as occasional stains on carpets or less-than-pristine windows, the hotel's cleanliness standards are generally upheld. The combination of clean and comfortable accommodations, a friendly staff and good service make Deep Blue Hotel & Hot Springs a standout choice for visitors seeking a tidy and relaxing stay.
Staff
Dining and housekeeping teams have received commendations for their service, being described as lovely, kind and exceptionally helpful. Several guests noted specific employees, such as Ashlea and Ruby, who went above and beyond to enhance their stay. Despite a few isolated incidents of rudeness and poor communication, the majority of interactions were positive with guests frequently remarking on the warm and attentive service provided throughout the hotel.
Overall, the staff at Deep Blue Hotel & Hot Springs are seen as a key asset, contributing significantly to a welcoming and comfortable stay, supported by their helpful recommendations and prompt service.
Wi-Fi
Spa
Many guests specifically chose this destination to let their loved ones enjoy the tranquil hot springs, which are praised repeatedly as amazing with perfect water temperatures suitable for all weather conditions. The spa packages are well-received, encapsulating the necessity of relaxation with additional options like day spa passes and integrated spa massage services.
The hot springs and the spa facilities together offer a comprehensive sanctuary experience, which includes unique amenities like Roman saunas with calisthenics equipment. The thoughtful staff enhances the experience by being helpful and informative, ensuring that every aspect of the stay is seamless. Overall, the spa and hot springs at Deep Blue Hotel & Hot Springs are highlighted as a primary allure, elevating the hotel to an ideal spot for a short, relaxing retreat.
Pool
However, there have been several consistent complaints about the indoor pool's temperature being too cold, making it uncomfortable for use. Issues with heating synchronization were notable and on occasions, the pool being out of service due to maintenance impacted some guests' experience. Noise from the indoor pool area and occasional overcrowding also detracted from the tranquility some visitors sought.
Despite these issues, when functional and at the right temperature, the pools receive commendations, especially for their relaxing qualities and the lovely ambiance. Some feel the indoor pools look slightly tired and in need of some cleaning and maintenance with better signage and towel provisions to enhance the user experience.
Parking
Despite these inconveniences, many visitors appreciate the undercover parking option as a bonus and the free parking feature stands out positively. Some reviewers suggested the addition of more parking spaces and recommended public transit during peak times. Overall, while there are ample free parking opportunities, it's advisable to arrive early or explore nearby public parking options during busy periods to ensure smooth and hassle-free parking.
Family
The hotel is noted for its child-friendly pools with many guests mentioning their children enthusiastically jumping into the water. The overall environment is welcoming and accommodating, further enhanced by the friendly and helpful staff. Specific mentions of staff members going out of their way to assist, such as one who offered to change bedding after an infant's mishap, underline the hospitality extended to families.
The location of the hotel is also commended, being beautifully situated and convenient for family outings. While some reviews mentioned room for improvement in the family accommodation sections and service responsiveness, the general consensus is that it is a relaxing, fun and family-friendly place to stay with ample activities for children. This makes it a great spot for family trips and gatherings, notwithstanding a few minor drawbacks.
4 Star
However, there are certain areas that seem to fall short of expectations. Despite the lovely presentation of the rooms, some of the facilities appear a bit outdated. There are also comments about the need for better bathroom ventilation and the lack of free spa services and room slippers, which were expected for the price and rating. The breakfast is decent, but nothing extraordinary and some guests felt that the hotel did not fully live up to its four-star status, citing a discrepancy in value for money.
Overall, most guests had a pleasant experience with many expressing willingness to rebook and recommend the hotel. With a few improvements, Deep Blue Hotel & Hot Springs could potentially exceed its current four-star rating, offering a truly luxurious and satisfying stay.
Business
Friendly staff, including receptionists who go the extra mile, enhance the overall experience. Despite the excellent business facilities and great environment, there are a few minor drawbacks such as poor lighting in the rooms and the breakfast opening time of 7 am, which some travelers find inconvenient for early schedules. Nevertheless, the hotel remains a favorite for those traveling for business purposes.
Accessible
Heated Pool
Despite the overall positive feedback, some guests experienced inconsistencies. A few mentioned that the pool's temperature was not always as warm as expected with instances where the water was too cold or the heaters were not running consistently. There were also comments about the pool being overcrowded and maintenance issues with the tile floor. However, the consensus suggests that when the conditions are right, the heated pool adds a valuable dimension to the hotel's amenities.
Indoor Pool
Honeymoon
Romantic
Guests have enjoyed sitting on balconies and soaking in the romantic sunset views, making it an ideal spot for honeymoons and special occasions like anniversaries or Valentine's Day. The quaint little hotel is noted for its couple-friendly ambiance with amenities such as comfortable and spacious rooms, some even upgraded to penthouse suites.
The on-site hot springs are a popular feature, adding to the romantic vibe and ensuring a perfect stay for a romantic getaway. The experience is further enriched by thoughtful touches such as complimentary wine for special celebrations like a Golden Wedding anniversary.
Additionally, the hotel offers a perfect setting for couples massages, described as perfection by guests. The combination of great ocean views, a cozy, romantic atmosphere and top-notch amenities makes Deep Blue Hotel & Hot Springs an ideal choice for a romantic break, promising a memorable and lovely time for all couples.
Yes, Deep Blue Hotel & Hot Springs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Deep Blue Hotel & Hot Springs.
No, Deep Blue Hotel & Hot Springs doesn't allow dogs.
Yes, parking facilities are available at Deep Blue Hotel & Hot Springs.
No, Deep Blue Hotel & Hot Springs doesn't have a gym.
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